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Asher's Limo, LLC Reviews

Asher's Limo, LLC

Asher's Limo, LLC

Union, NJ
4.3 out of 5 rating, 17 Reviews
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Reviews

4.3 out of 5 rating
4.3 out of 5 rating
17 Reviews
85% recommend it
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  • Quality of service
    4.2 out of 5 rating
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    4.2 out of 5 rating
  • Professionalism
    4.3 out of 5 rating
  • Value
    4.3 out of 5 rating
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    4.3 out of 5 rating
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Awards

17
  • A
    Ashley Sent on 09/27/2016
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    Asher Limo was a fantastic choice to use as our wedding transportation. Esti was great to work with and I honestly felt like family when I spoke with her. The drivers of our Rolls Royce and Party Bus were so professional and helpful and the vehicles were incredibly clean and brand new looking! I would absolutely use Asher Limo again in the future... It was nice to have a vendor I knew I didn't have to worry about!

    Asher's Limo, LLC's reply:

    Thank you so much for taking the time to write such a lovely review of our wedding service. It was truly a pleasure working with you both.
    We hope that you will have a long and happy married life together!!
    Warm Regards, Esti and Asher
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    Diane Sent on 09/25/2016
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    Asher's Limo is a fantastic company. Esti and Asher are just the sweetest!

    They are very friendly, helpful, and really wish to please their customers - and that they did! We had the 32 passenger party bus for both travel of the bridal party to the venue from hotel as well as the shuttle for guests before and after.

    It was clean, driver was friendly and it was fun! I couldn't say anything better about the company and service! I highly recommend them!

    Asher's Limo, LLC's reply:

    Thank you so much for your lovely review of our wedding service. We appreciate your taking the time. It was a delight working with you both! We hope that you have a happy married life together. Thank you again,
    Esti and Asher Asher's Limo, LLC
  • C
    Claire Sent on 10/25/2015
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    Don't look anywhere else. Asher limo takes pride in what they do and know exactly how to make your day perfect. We were married earlier this month and everything went as planned. Except for the cold weather and rain clouds but Asher limo had the umbrellas ready. The staff was attentive and went above and beyond to make our day special.
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  • S
    Sara Sent on 10/14/2015
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    Aher's limo was an absolute pleasure to work with. Esti was extremely helpful throughout entire planning process and made many helpful suggestions along the way. Most importantly on the day of Asher and the other drivers were both professional and punctual. In addition to the great service all of the vehicles we used were in fantastic condition. The party bus was by far the nicest I have ever seen and it was real special to be able to drive around in that Rolls Royce.
  • User2365207 Sent on 10/13/2015
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    Professional. Courteous. Friendly. Responsive - especially when we changed the pick-up time the day before. They understand that the reservation is for a big event, so give you high touch service and a strong sense that they care. Rolls Royce was booked as a back-drop for a small wedding. Driver suggested that we take a group photo around the car, which was priceless to capture all the guests in one shot. Would highly recommend.

    Asher's Limo, LLC's reply:

    Thank you so much for your lovely review of our services. Asher had a great time with everyone, too. Thank you again.
    Esti and Asher
  • M
    Meghan Sent on 10/14/2015
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    Asher's Limo was a great choice! Their team was extremely easy to work with in the planning and payment process. On the day of, their team was on time for all of our pick ups and drop offs, and courteously directed the bridal party through each step. The cars were very comfortable and clean, including their beautiful Rolls Royce, which also served as an incredible backdrop for some of our post-ceremony photos. We would certainly recommend Asher's for any wedding couple's transportation needs.

    Asher's Limo, LLC's reply:

    Thank you so much for taking the time to write such a lovely review of our wedding services! It was a pleasure working with you!
    Esti and Asher Asher's Limo
  • User2336525 Sent on 09/27/2015
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    We used Asher's for transportation to and from the wedding. They provided a small bus for the groomsmen and the groom's family from hotel to Church and for the whole bridal party (minus bride and groom) from Church to venue. They also provided a Rolls Royce for Bride and Father to Church and then Bride and Groom to reception. Very kind people, total professionals.

    Asher's Limo, LLC's reply:

    Dear Abby and Matthew,
    Thank you for taking the time to write a review of your experience with us
    on your wedding day. We appreciate it very much.
    Asher's Limo, LLC
  • P
    Phillip Sent on 07/27/2015
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    The service I received from Asher's Limo was exactly what I was looking for. The service was personal and the staff was very thorough in making sure they knew how our wedding day was laid out. They were very determined to make the transportation for this day as worry-free and seamless as possible. They were also very helpful in making suggestions regarding things my wife and I had not considered. After all, we have never planned a wedding before! However, their goal was to help create the day WE wanted. I could not have hoped for a better experience than I had with Asher's Limo!

    Asher's Limo, LLC's reply:

    Dear Robyn and Phil,
    Thank you for the excellent review. We appreciate your comments about our making sure that we tailor everything to suit your personal wedding wishes.
    It was a pleasure working with you. Thank you, Asher's Limo
  • S
    Sally Sent on 05/03/2013
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    Asher's Limo provided the party bus for our wedding and they were great! The driver was friendly and accommodating and the party bus was clean and comfortable. We definitely recommend them!
  • Tanya
    Tanya Sent on 09/25/2012
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    We booked a 26 passenger party bus for our wedding from Asher Limos. We used the party bus to transport the entire wedding party of 21 people from my parents’ house and my husband’s parents’ house to the church and from the church to the reception. We were very pleased with the service we received. The party bus was very clean, arrived punctually at the agreed upon time and our driver was very professional and courteous. The party bus was like new and we couldn’t have asked for much more.
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    Megan Sent on 01/18/2012
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    We used Asher’s Limo for our wedding in August 2011. We were so pleased with our experience. We used a large party bus for our large wedding party. Our driver made several stops as we prepared for our wedding and celebrated after. The bus was clean and well stocked. The driver was professional and helpful with all of the arrangements. Asher’s Limo is a great service, and we would gladly use them again.
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    Rainer Sent on 08/05/2015
    4.8 out of 5 rating
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    Enjoyed the Rolls Royce. The driver was very professional.

    Asher's Limo, LLC's reply:

    Thank you very much for your review. We enjoyed working with you, and appreciate your business.
    Thank you,
    Asher's Limo
  • S
    Sue Sent on 08/10/2011
    4.5 out of 5 rating
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    Asher's Limo provided us with great service on our wedding day. All cars (three of them) were on time and the drivers were very accomidating. They were polite and professional, and even allowed the party bus to make a pit stop to pick up some more refreshments :) Esti is great to work with and will accomidate anything you ask. The buses were a little hot, but on our wedding day it was about 110 degrees. Overall a great experience.
  • J
    John Sent on 09/30/2016
    3.5 out of 5 rating
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    I found the service to be adequate for the wedding transportation.

    Asher's Limo, LLC's reply:

    Hi John,
    Thank you for taking the time to write a review for us. We appreciate it very much.
    Asher's Limo
  • User1124609 Sent on 04/02/2013
    3.4 out of 5 rating
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    I was pleased with this company. A few things could have been better. The price was a little high for the amount of hours. The bus we rented was very clean and they did have champagna as promised.
  • N
    Nay Sent on 11/14/2016
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    WARNING DO NOT TRUST THEIR WORD!!!! Unfortunately I had to give them 1star to leave a review. First let me say as a business owner myself, I am very careful of the reviews I choose to write. Unfortunately Estie(co-owner and wife of Asher) hasn't left me a choice. My boyfriend contacted Asher limo for a party bus for my 30th birthday. He signed the contract and gave a deposit. Unfortunately my father suffered a stroke a week before the event and we had to cancel the event. All of the vendors understood and held onto the deposits until further notice. Estie was one of the first vendors that he contacted to let know what was going on. This was a week before the event. Her exact words were that "she would hold on to the deposit for 2 months". Since she understood the situation. Well 3 days later she calls back and says that after talking to Asher she will not be able to hold the deposit-to read the contract. Wish this could have been told to us from the beginning. If you are going to stand by your contract then do exactly that! Don't make an exception and then take it back. I called her myself to explain the situation further and assuring her that I have medical records. She dismissed me and hung up on me. Being in the customer service industry myself I know that you should ALWAYS stay professional and never hang up on a client. On the bus I had about 10 of my friends who are getting married within the next year and were using my event to check them out! I myself have a cancelation policy but do understand that there are times when things are out of clients control. It speaks volumes on an owners character and professionalism when they respond like this to a sensitive situation. "IT'S NOT ABOUT THE MONEY IT'S ABOUT THE PRINCIPLE!!!!!!!"
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    Portia Sent on 12/29/2011
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    DO NOT USE ASHER'S LIMO!!!!! I cannot stress this enough. This man and his wife came unbelievably close to ruining my entire wedding day. I will say right now that this review is extremely long, but I think their wrongs were so egregious for a wedding vendor that each needs to be set forth in detail because I seriously cannot imagine having a worse transportation experience than this.

    To start, there was a clear miscommunication (and I use that term loosely because what I really mean is, they didn't listen or process the information correctly) regarding the final payment. One week before our wedding, Asher was told to charge my husband's credit card for the final payment (which we previously provided to them for our deposit). Unbeknownst to me, the company failed to do so and, upon arriving at my house 30 minutes before my 6:00 p.m. wedding, Mr. Asher himself told me we would be going nowhere until I gave him the final payment in cash.

    Since I do not just carry that much money in cash on me at all times, and clearly the banks were closed at 5:30 on a Saturday night, I apologized for the mix-up and asked if they could just run our debit card, which is as good as cash. Mr. Asher's response was to put me on the phone with his wife Esti who proceeded to berate me for the next 15 minutes. Mr. Asher did nothing throughout this whole thing (literally, nothing. He wouldn't leave our driveway). I would understand if this was a regular driver with no say over this type of matter, but this man OWNS the company.

    Once I was able to get a word in edgewise, I explained to Esti (the wife) that the ceremony time was approaching quickly and we really only had 2 options because I wasn't going to argue with her about a situation that I couldn't change - she could either take my debit card or I would drive myself to the ceremony. It was up to her at that point. She finally agreed to take the debit card and Mr. Asher finally started driving to the ceremony. I thought everything would be fine - until the wife called back insisting that my debit card was declined.

    Upon hearing this from his wife, Mr. Asher PULLED OVER to the side of the road and refused to drive any further. I knew we had enough money to cover the payment in the account and was positive I provided the correct number (since I was literally reading it from the card). After being yelled at some more by the wife, I asked her to repeat the debit card number she entered and, as I suspected, SHE wrote it down wrong. She continued to argue with me and accuse me of trying to "escape" payment before I was able to convince her to try the correct number which, of course, immediately went through. The whole ordeal was enough to have me almost in tears FIFTEEN MINUTES before I was set to walk down the aisle. That alone is enough to not hire this company. But just wait, because it doesn't stop there.

    When we pulled into my venue, I asked Mr. Asher to drive towards the back of the lot and wait there so my guests wouldn't see me as they made their way into the area where the ceremony took place. This man acted as though he heard nothing, and just drove right up to the front of the venue behind the other limo carrying my bridesmaids. As soon as I realized he wasn't going the correct way I started telling him so (quite loudly, as you can imagine), but he just kept driving and then STOPPED at the door where guests were walking out. And put the car in park. At least 20 of my guests came pouring out as I am now screaming and pleading with him to keep the car moving so they don't see me. He acted as if he could have cared less and I had to duck down so my husband, whose "groom's suite" had a window right there, wouldn't see me. Mr. Asher finally put the car back in drive and took me to the back of the lot, where he continued to just inch along back toward the front instead of simply waiting until my wedding planner gave him the pre-determined signal to bring me up. I finally relented and got out. I just couldn't stand him anymore.

    My final comment is to note that we paid for 3 hours for both vehicles, even though the venue was only 20 minutes from my home. As this is the standard limousine service minimum for weddings, we knew we couldn't do much about it but asked Mr. Asher to stick around with the Rolls Royce (only, the other limo was free to leave) so my husband and I could take pictures with it after the ceremony. When we exited our ceremony, we looked for the Rolls Royce - not surprisingly, it was gone.

    I will say that Asher's Limos themselves are beautiful; however, from the handling of the payment issue to his disregard for my guests seeing me before I walked down the aisle to leaving after 30 minutes when our contract was for 3 hours, dealing with Asher was a complete nightmare. There are gliches to every wedding day and you cannot expect everything to go perfect (this applies to brides and vendors alike). I felt like I did everything I could to try and handle this situation in a rational, calm, and adult manner, only to be accused of trying to stiff the company and told by some woman I have never even met that I am "clearly irresponsible." The whole reason we even rented an extra car was so I could have a special moment with my Dad on the ride over before he walked me down the aisle. Asher Limo ruined that. Don't let it happen to you.
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