Artisan Photographic Reviews
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4.0 out of 5 rating
4.0 Good
4.0 out of 5 rating
16 Reviews
80% recommend it
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Quality of service 3.8 out of 5 rating
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Average response time 4.4 out of 5 rating
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Professionalism 3.8 out of 5 rating
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Value 3.9 out of 5 rating
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Flexibility 4.2 out of 5 rating
Awards
16
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Vicky Sent on 11/14/20125 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
You will love this studio. They are professional, their prices are competitive and they are flexible. They did my daughter's engagement pictures and also the wedding. We have so many beautiful pictures to choose from and the staff are so pleasant. The entire experience was enjoyable and absolutely stress free. Thank you Artisan and Rick and April. I highly recommend this studio to anyone wanting modern, innovative photos, with a touch of class!You will love this studio. They are professional, their prices are competitive and they are flexible. They did my daughter's engagement pictures and also the wedding. We have so many beautiful pictures to choose from and the staff are so pleasant. The entire experience was enjoyable and absolutely stress free. Thank you Artisan and Rick and April. I highly recommend this studio to anyone wanting modern, innovative photos, with a touch of class! -
Quality of service
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Kaamyla Sent on 07/10/20125 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Artisan Photographic are an excellent photography company. The photographer captured every moment of meaning at my wedding as well as the posed shots were very nice. The prices are very reasonable and they include so much with their packages unlike other companies that costs way more, without any extras. I would definitely recommend them to anyone!Artisan Photographic are an excellent photography company. The photographer captured every moment of meaning at my wedding as well as the posed shots were very nice. The prices are very reasonable and they include so much with their packages unlike other companies that costs way more, without any extras. I would definitely recommend them to anyone! -
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Meghan Sent on 06/20/20125 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I cannot say enough about Artisan. They were amazingly professional from the first moment I spoke to them on the phone. I found them through their website as I live in Chicago and knew from seeing the photos that my gut instinct said I should work with them. They communicated regularly through e-mail and phone about payment and photos I would want for the wedding. Such a nice staff...every single person I dealt with. Then, they matched me with the greatest photographer April. She took 850 photos and they were sent to me within a week and a half. Only problem is I love almost every single one and choosing will be so difficult. April made us feel so comfortable and also made herself invisible at times when I look back on pictures and never even knew she had taken them. Also, she was so personable and thoughtful, bringing us outside with family to capture the perfect sunset photos. I cannot say enough about this company and staff. A true gem.I cannot say enough about Artisan. They were amazingly professional from the first moment I spoke to them on the phone. I found them through their website as I live in Chicago and knew from seeing the photos that my gut instinct said I should work with them. They communicated regularly through e-mail and phone about payment and photos I would want for the wedding. Such a nice staff...every single person I dealt with. Then, they matched me with the greatest photographer April. She took 850 photos and they were sent to me within a week and a half. Only problem is I love almost every single one and choosing will be so difficult. April made us feel so comfortable and also made herself invisible at times when I look back on pictures and never even knew she had taken them. Also, she was so personable and thoughtful, bringing us outside with family to capture the perfect sunset photos. I cannot say enough about this company and staff. A true gem. -
Quality of service
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Stephanie Sent on 05/29/20125 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Rick from Artisan Photographic took wonderful creative pictures and was great to work with! He and Artisan Photographic were exactly what we were looking for. Our package does include all the images on a DVD, unlike the older review so maybe it's dependant on what you work out ahead of time? We have not even gone though all of the photos yet, but the ones we have seen are beautiful and artistic, some traditional, but most in the photojournalistic style that we were looking for. Rick was very personable and accommodating with excellent photo ideas.Rick from Artisan Photographic took wonderful creative pictures and was great to work with! He and Artisan Photographic were exactly what we were looking for. Our package does include all the images on a DVD, unlike the older review so maybe it's dependant on what you work out ahead of time? We have not even gone though all of the photos yet, but the ones we have seen are beautiful and artistic, some traditional, but most in the photojournalistic style that we were looking for. Rick was very personable and accommodating with excellent photo ideas. -
Quality of service
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Sarah Sent on 11/30/20115 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I would definitely recommend Artisan Photographic! The packages are nice that they have to offer, but more importantly we had the best photographer. Her name was Linda and she took all of the pictures I wanted her to capture and more. There are 1000 plus pictures and know the tough part is deciding which ones should go in the album. We are so excited to have so many good pictures. She also was so kind, she came up to us after dinner to get a good picture of us while the sun was setting, which we really appreciated. GREAT JOB!!!!I would definitely recommend Artisan Photographic! The packages are nice that they have to offer, but more importantly we had the best photographer. Her name was Linda and she took all of the pictures I wanted her to capture and more. There are 1000 plus pictures and know the tough part is deciding which ones should go in the album. We are so excited to have so many good pictures. She also was so kind, she came up to us after dinner to get a good picture of us while the sun was setting, which we really appreciated. GREAT JOB!!!! -
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Jennifer Sent on 08/02/20115 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I can't say enough good things about Artisan. April was the best photographer to work with, she was so creative. She took over 800 pictures and they all turned out good! I was a bride on a budget, but my pictures looked like they cost three times what I paid.You have to check them out.I can't say enough good things about Artisan. April was the best photographer to work with, she was so creative. She took over 800 pictures and they all turned out good! I was a bride on a budget, but my pictures looked like they cost three times what I paid.You have to check them out. -
Quality of service
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Traci Sent on 11/09/20114.9 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 5.0 out of 5 rating
Artisan Photographic was a wonder choice for us! The package we chose was within our budget and they worked with us on upgrading our package to eliminate the travel charge we would have had to pay. Our photographer was very nice and made the experience comfortable and fun. Our photos were posted online earlier than expected and are very beautiful and exactly what I wanted! I did have to refer to our contract to extend the time our photos are online and available for purchase, but it wasn't a problem. I would recommend getting a package with lots of prints and the photo book since the proofs are not included.Artisan Photographic was a wonder choice for us! The package we chose was within our budget and they worked with us on upgrading our package to eliminate the travel charge we would have had to pay. Our photographer was very nice and made the experience comfortable and fun. Our photos were posted online earlier than expected and are very beautiful and exactly what I wanted! I did have to refer to our contract to extend the time our photos are online and available for purchase, but it wasn't a problem. I would recommend getting a package with lots of prints and the photo book since the proofs are not included. -
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Ashley Sent on 10/16/20124.8 out of 5 rating
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Quality of service 4.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
April was a great photographer to work with. She was quick and to the point, and was there all day and night with us, making sure we got every shot we wanted. Only downfall is the editing process. They only edit the photos you want in your album, and leave the rest of the editing up to you.April was a great photographer to work with. She was quick and to the point, and was there all day and night with us, making sure we got every shot we wanted. Only downfall is the editing process. They only edit the photos you want in your album, and leave the rest of the editing up to you. -
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Erica Sent on 12/28/20104.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 4.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Rick was our photographer, he did a great job. We were very happy with our photos.Rick was our photographer, he did a great job. We were very happy with our photos. -
Quality of service
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Lisa Sent on 09/22/20124.4 out of 5 rating
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Quality of service 3.5 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 3.5 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The only reason for the decreased amount of stars for two categories was because of our wedding photographer. We LOVED the photographer we were assigned for our engagement photos and were originally told we'd have the same photographer for the wedding as we had for our engagement photos. A month before the wedding we were assigned a different photographer even though the previous photographer we had was still with the company. The wedding photographer did get some gorgeous shots so we were not completely unhappy with him. We just did not have as good of a "relationship" with him as our previous photographer who we absolutely LOVED.The only reason for the decreased amount of stars for two categories was because of our wedding photographer. We LOVED the photographer we were assigned for our engagement photos and were originally told we'd have the same photographer for the wedding as we had for our engagement photos. A month before the wedding we were assigned a different photographer even though the previous photographer we had was still with the company. The wedding photographer did get some gorgeous shots so we were not completely unhappy with him. We just did not have as good of a "relationship" with him as our previous photographer who we absolutely LOVED. -
Quality of service
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Joie Sent on 11/08/20114.2 out of 5 rating
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Quality of service 4.5 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 4.0 out of 5 rating
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Value 3.5 out of 5 rating
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Flexibility 4.0 out of 5 rating
I enjoyed working with this company, the photographer that i worked with was a little rude to some of the guest who where taking pictures.I enjoyed working with this company, the photographer that i worked with was a little rude to some of the guest who where taking pictures. -
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Molly Sent on 01/20/20114 out of 5 rating
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Quality of service 3.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 3.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
Scott was very easy to get a hold of and timely with everything. Our photographer Kim was excellent and we received our pictures very quickly. We didn't care for the photo book design though - much cheaper and easier to just do ourselves.Scott was very easy to get a hold of and timely with everything. Our photographer Kim was excellent and we received our pictures very quickly. We didn't care for the photo book design though - much cheaper and easier to just do ourselves. -
Quality of service
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Renee Sent on 12/12/20113.8 out of 5 rating
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Quality of service 4.0 out of 5 rating
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Average response time 3.5 out of 5 rating
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Professionalism 3.5 out of 5 rating
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Value 3.5 out of 5 rating
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Flexibility 4.5 out of 5 rating
-if you pay with cash, they offer a discount and let you divide the payment in three parts-if you pay with cash, they offer a discount and let you divide the payment in three parts -
Quality of service
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Melody Sent on 09/12/20111.8 out of 5 rating
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Quality of service 1.0 out of 5 rating
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Average response time 2.5 out of 5 rating
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Professionalism 0.5 out of 5 rating
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Value 2.0 out of 5 rating
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Flexibility 3.0 out of 5 rating
Scott was very easy to work with, however the photographer that came out was very rude to my wedding party, did not follow the instructions given to him, left earlier than was originally agreed upon, even after he was offered dinner. When the pictures came in, it was everything I did not want. It was a lot of posed pictures when all I asked for was photojournalism. Out of 700 pictures, there are actually only a very few I would consider having printed and those are of my children. I was very disappointed, as going into the contract I was sure this was the way to go. Maybe if Scott had been our actual photographer it would have been much different.Scott was very easy to work with, however the photographer that came out was very rude to my wedding party, did not follow the instructions given to him, left earlier than was originally agreed upon, even after he was offered dinner. When the pictures came in, it was everything I did not want. It was a lot of posed pictures when all I asked for was photojournalism. Out of 700 pictures, there are actually only a very few I would consider having printed and those are of my children. I was very disappointed, as going into the contract I was sure this was the way to go. Maybe if Scott had been our actual photographer it would have been much different. -
Quality of service
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User2047575 Sent on 02/22/20151 out of 5 rating
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Quality of service 1.0 out of 5 rating
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Average response time 1.0 out of 5 rating
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Professionalism 1.0 out of 5 rating
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Value 1.0 out of 5 rating
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Flexibility 1.0 out of 5 rating
Horrible photographer. She was asking us what poses we should do. She never gave us any direction and every picture has the same background. Also you never meet with your actual photographer until the wedding day.Horrible photographer. She was asking us what poses we should do. She never gave us any direction and every picture has the same background. Also you never meet with your actual photographer until the wedding day. -
Quality of service
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Cappy Sent on 04/19/20110.6 out of 5 rating
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Quality of service 0.0 out of 5 rating
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Average response time 3.0 out of 5 rating
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Professionalism 0.0 out of 5 rating
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Value 0.0 out of 5 rating
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Flexibility 0.0 out of 5 rating
This was the worst photographer imaginable and did not follow the directions given to him.This was the worst photographer imaginable and did not follow the directions given to him. -
Quality of service
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