Arden Hills Reviews
Reviews
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![Mary]()
Mary Sent on 10/08/2019Great tour Visit
My fiance and I met with the event manager Kathy Cameron. She was amazing! She was very helpful and friendly. She was also able to answer and questions we had that day. -
![Jennifer]()
Jennifer Sent on 05/24/2019Amazing experience!
Arden Hills did an amazing job helping us plan and execute our wedding! From the first day we met with them to the big day, they were always so friendly and helpful.
Any time I had a question/concern I would email Tiffani and she always responded in a timely manner. We had a lot of little requests and she always did her best to work with us. She was also very helpful in showing us how to plan for the day of.
On the day of the wedding, Linda was our coordinator. She was super nice and helpful as well! Throughout the whole day she always checked on my husband and I to make sure we didn't need anything. She was really good at keeping things going on track and not wasting any time. We are so happy we had the opportunity to work with her. She's amazing!
We couldn't have asked for a better experience with Arden Hills! They really made planning our wedding easy and less stressful. We couldn't have been happier with our experience with them! -
![Michelle]()
Michelle Sent on 03/13/2019Finally chose this venue!
Sandra is so helpful and very patient with me while planning my wedding! She has been nothing but kind and I would recommend any bride to be to check this place out as an option for their venue -
![Maira]()
Maira Sent on 02/10/2019Love this Venue
The venue is beautiful and elegant. I love the big chalendier in the middle of the dance floor. Sandra is really helpful and has answer every question we had. -
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![Nichole]()
Nichole Sent on 02/07/2019This place is amazing
They are amazing and so beautiful. will work with you. Have our date September 6, 2020 -
Ivy Sent on 01/06/2018Our wedding at Arden Hills was a fantastic experience. We just had the reception there as we had a church ceremony, but everything went absolutely smoothly. The ceremony went long so that threw the timeline off a bit, but the staff at Arden Hills adjusted without issue. Our guests loved the food, the setting was gorgeous in the Gold Room. Tiffeni was our main coordinator leading up to the event, and she made the process so smooth so there were no surprises on their end. And Tiffeni was awesome helping me with my own last minute adjustments here and there so that our day went off without a hitch. I would recommend Arden Hills to anyone looking for a wedding site without a single hesitation!
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![Megan]()
Megan Sent on 12/07/2014Arden Hills Salon Cabochon did a phenomenal job with hair and makeup for me and my bridesmaids on my wedding day! Their wedding coordinator, Catherine, did a fantastic job coordinating all of our appointments and was extremely helpful. Shelley and Lexi did all of our hair and makeup and we were so happy with the end result. Each of my bridesmaids had a style that coordinated but fit each of their individual styles. We all felt beautiful and are so glad we went to Arden Hills for our hair and makeup! -
![User871098]()
User871098 Sent on 07/20/2012Arden Hills was an amazing place for our wedding! The place is beautiful and the staff was very helpful! Shannon, our event coordinator, was so awesome! She helped me make my wedding into everything I ever wanted an more!! -
![jamie]()
Jamie Sent on 10/11/2011Arden Hills Resort was the BEST place to hold my wedding. They were extremely helpful to me over the year it took to plan the wedding. my coordinator was there when ever I needed her and they accomadated me with anything I needed. The day of my wedding, they set everything up and it looked GREAT! They made things run so smoothly and I couldnt have picked a better place! -
![Aubree]()
Aubree Sent on 05/05/2010Arden Hills was the perfect venue for my wedding! Everything was top notch! Thank you so much for a classy, elegant, memorable day! :) -
![Jennifer]()
Jennifer Sent on 07/28/2014Absolutely beautiful venue for the ceremony and reception. Our wedding was picture perfect, what every bride dreams of. The coordinator was very helpful and responded to every e-mail the very next business day. The food was amazing, all of my guests commented that it was delicious and a gorgeous wedding. My husband and the wedding party even stayed the night at the bed and breakfast the night of the wedding, and it was just amazing. My only concern was that the kitchen at the bed and breakfast was closed and locked that night, which we were not told was going to happen and my pregnant bridesmaid had put food in the fridge earlier in the day, and she was not able to eat it when we returned after the ceremony. Other than that, everything was wonderful and on schedule. -
![Gina]()
Gina Sent on 10/08/2012I had my wedding at Arden Hills Resort on 09/22/2012. Let me say WOW this place was amazing! We had an absolute amazing night and will have WONDERFUL memories. I am not sure if I can do another review on the coordinator so I will do it on here. I had Shannon Hall as my coordinator and man oh man did she make my life and my mothers life easy to plan this wedding! We did majority of our decorations ourselves and budgeted as much as we could! (i.e., instead of renting table cloths bought our own for half price, etc) and Shannon was completly cool with it and let us bring in whatever stuff we wanted/needed to make our night wonderful! Only reason I took half a star off is because they mixed up 2 of our table numbers and my family ended up sitting alone and on the complete opposite side and then our friends who's tabel it got mixed with ended up sitting alone on the other side. Other than that everything was perfect! Got tones of complimants on the food and service, tones of complimants on the venue (we chose the villa gardens ceremony spot and the heritage room for reception) Arden Hills gives you a great foundation to make the places your own beautiful day! Loved it here and would recommend! I gave half star off of value, well because it was EXPENSIVE..BUT you get what you pay for and we defenitly got the best of the best service!!! Thank you Shannon and thank you Arden Hills :) -
![Aleasha]()
Aleasha Sent on 07/12/2012Looking for a site to get married was a difficult task! I spent many nights search until I found Arden Hills. The locations was beautiful! I had three places on the property to choose from to get married, I fell in love with the flowers at the Villa! They took care of the catering I just had to choose the package I wanted. At first I thought they were to expensive, but once I priced the tables, chairs, table cloths, silverware, plates, napkins, and food individually they ended up being affordable.
The whole staff is very professional, the wedding went very smoothly, their were a couple little details they left out, but no body besides my self and my mom would of noticed. The one draw back is they do not have a place for the groom to get ready except the bathroom. But that is really the only negative, I would defiantly recommend Arden Hills to a friend. -
![Tara]()
Tara Sent on 11/27/2021Beautiful location, poorly run.
I chose this venue for the great deal we were given for a beautiful location “off season” but that was before Covid hit. Once things got rocky everything went down hill. We were put on hold for months while trying to figure out a backup option for our November 2020 wedding, when we finally got to talk to someone, in August, the only weekend we truly wanted to postpone to was the only one not available to us. We opted to choose a different date rather than get a refund and cancel with all our vendors and I will forever remember how many times I regretted that decision leading up to, and including the day of, our wedding. To keep it short, as I still plan on writing a longer review for multiple sites, here are the key disappointments we encountered: We were promised an end time of midnight, we have it in writing, but when our date changed and we had to sign a new contract that promise was not only refused but was flat out denied that it had ever been made. Even though the Capri Room (Bridal suite) was definitely included in our original package, we were told it was being thrown in as a result of having to reschedule because of Covid, nothing was done for us on that matter. Kathy has a very sweet disposition but I was often frustrated with how flippant and disconnected she could be because it led to many miscommunications; she did however step in to smooth out an issue that happened the day of the wedding. Because the day of our wedding I rented out the entire villa in order to avoid having other guests that we may have been in the way of (I’ve read some of the reviews lol) I was surprised when my group was aggressively told that we couldn’t be in the common area because, according to the rules, we COULD be in the area if we paid the cleaning fee, which at that point I was resigned to pay. It’s hard to do hair and makeup for 10 people in one room which is part of why I felt that renting the entire villa was the best option, you’d think that would be common logic but AH staff wasn’t happy about it. I was ready to talk to the GM about the situation but Kathy said she fixed the dispute and that we’d likely only have to pay the cleaning charge. In the end, the only thing that they had to worry about cleaning was the leftover food from their kitchen for our wedding, which unfortunately there was a lot of because dinner wasn’t very good so no one was interested in the leftovers. Kathy said they should waive the fee but honestly by that time I was done with trying to get anything from them. Arden Hills is not a venue trying to make brides/couples happy, they want your money and they want you to get in and get out without interrupting their daily business. I find it extremely sad that such a beautiful location is so poorly run as a wedding venue. Sydney and Linda were kind and helpful during the few times I interacted with them, they are part of why I gave more than one star. -
![Suzy]()
Suzy Sent on 10/17/2017What exactly is a contract for????
Contracts apparently are O.K. to change for THEIR benefit per this Venue. Also, If you contract with an outside vendor and have cleared EVERY aspect prior with Arden Hills they can apparently make changes you are not aware of. Even though you are paying for it!
How they were voted #1 wedding venue is beyond me. Maybe in the past but not currently. Food was exceptional at the tasting and then just O.K. at our wedding. Stay away from the chicken, some said dry, many said it was raw. I know of one guest sick that night... I found out later there have been many complaints about this venue, not just the food but customer service after the sale.
Boy they can sell this place. Lots of Yes, Yes, Yes in the beginning then later on when I called them on the answers I had been given things changed.
Bring in your own wedding coordinator, they claim they provide one but she started the day by bring me out 25 min AFTER everyone was sitting waiting in the heat. My Dad asked her "what's going on?!" And she said whoops and ran off to get me. (111* that day) I ended up running my own wedding.
If you plan a morning wedding in the courtyard you will need to plan on paying for draping of this (Brand new) arbor they built or your pictures down the isle will have a striped effect. It also will block many guests view of you so they will only hear your ceremony. Their website does not show this new problem, I mean addition, to their courtyard. If they eventually cover it themselves it wont be a visual impairment to your photos. Guests views will still be blocked unless they sit on the far outside chairs from the isle.
The Gold ballroom is beautiful and I only did tall centerpieces and up lighting behind our sweetheart table. It needs nothing else. I did have to insist they clean the chairs prior to our reception, they were disgusting. The Bride room is tiny and filthy. -
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