Ann Matthews Bridal Reviews
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4.2 out of 5 rating
4.2 Good
4.2 out of 5 rating
38 Reviews
84% recommend it
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Quality of service 4.2 out of 5 rating
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Average response time 4.3 out of 5 rating
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Professionalism 4.3 out of 5 rating
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Value 4.1 out of 5 rating
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Flexibility 4.2 out of 5 rating
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Sara R. Sent on 05/07/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The best experience in Albuquerque!
I looked at several other places in Albuquerque and I couldn’t find “the one”. The team here never made me feel like I was taking up too much time or was a bother for trying on 10 dresses. They helped me narrow down what I liked and went over customization of the dress I already loved to help make it exactly what I wanted! If I could imagine a perfect dress experience this would be it. They were so kind to me and my girls. We were all laughing at times and then cried when I found the one! To anyone who is struggling to find their perfect dress AND get an amazing experience, save yourself some time from looking at other places and come here!I looked at several other places in Albuquerque and I couldn’t find “the one”. The team here never made me feel like I was taking up too much time or was a bother for trying on 10 dresses. They helped me narrow down what I liked and went over customization of the dress I already loved to help make it exactly what I wanted! If I could imagine a perfect dress experience this would be it. They were so kind to me and my girls. We were all laughing at times and then cried when I found the one! To anyone who is struggling to find their perfect dress AND get an amazing experience, save yourself some time from looking at other places and come here! -
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Leilani G. Sent on 05/07/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Everything about this place is Amazing
found the perfect dress even criedfound the perfect dress even cried -
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Xiomara G. Sent on 05/07/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing place
The people here were amazing and very helpful and the sweetest ever they took very good care of my auntie. very much recommendedThe people here were amazing and very helpful and the sweetest ever they took very good care of my auntie. very much recommended -
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Margaret H. Sent on 05/07/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing , professional, kind :)
Everyone was so attentative and made my daughter happy in so many ways 💓Everyone was so attentative and made my daughter happy in so many ways 💓 -
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Ashleigh Sent on 07/27/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing and friendly!!
I can’t tell you how amazing my experience was with Ann Matthews and Emma! She made me feel so comfortable and helped me find my dream dress! This is the place to come and have fun while trying on dresses!!!I can’t tell you how amazing my experience was with Ann Matthews and Emma! She made me feel so comfortable and helped me find my dream dress! This is the place to come and have fun while trying on dresses!!! -
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Paula Sent on 09/19/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Memorable experience!
As the mother of the bride, from the moment you walk in they make your experience memorable and loved!As the mother of the bride, from the moment you walk in they make your experience memorable and loved! -
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Danielle Sent on 05/26/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Veronica is the best!
Veronica was the amazing woman who helped me find my dress! I received so many compliments as the dress was so beautiful and produced curves I didn't even know I had! Thank you so much! I love you!Veronica was the amazing woman who helped me find my dress! I received so many compliments as the dress was so beautiful and produced curves I didn't even know I had! Thank you so much! I love you! -
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Marie Sent on 06/24/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Perfect Wedding Dress
I had two bridal appointments scheduled to hopefully find my dream wedding dress! My first stop was Ann Matthews and little did I know that would be my only stop! From the minute I walked in, my consultant Veronica was amazing! She made me feel so comfortable and even when I was ready to give up with my search for a dress at Ann Matthews, she pulled out the most stunning dress and recommended I just *try* it on, little did I know I would finally find the most beautiful dress that brought tears to my eyes! Thank you Veronica, Jay (The Owner) and all the Ann Matthews staff for truly making me feel like your #1 bride!I had two bridal appointments scheduled to hopefully find my dream wedding dress! My first stop was Ann Matthews and little did I know that would be my only stop! From the minute I walked in, my consultant Veronica was amazing! She made me feel so comfortable and even when I was ready to give up with my search for a dress at Ann Matthews, she pulled out the most stunning dress and recommended I just *try* it on, little did I know I would finally find the most beautiful dress that brought tears to my eyes! Thank you Veronica, Jay (The Owner) and all the Ann Matthews staff for truly making me feel like your #1 bride! -
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Whitney H. Sent on 09/19/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The BEST Bridal Shop!
Ann Matthews is simply amazing!! When I first walked in the bridal side I was already so impressed. It is clean, elegant, and organized! I had THREE courteous, professional, and knowledgeable women helping me find the perfect dress! I felt super picky about what I wanted and they were sooo patient with me! I was almost giving up and Desiree decided to grab a dress that was completely different than all the ones I was trying and I completely fell in love with it!!! I highly recommend for anyone looking for a wedding dress! This was the 4th store I tried from Phoenix and Albuquerque and by far the best! They even include your fiancé with some fun stuff that I won’t spoil, but it’s super cute and fun! ❤️Ann Matthews is simply amazing!! When I first walked in the bridal side I was already so impressed. It is clean, elegant, and organized! I had THREE courteous, professional, and knowledgeable women helping me find the perfect dress! I felt super picky about what I wanted and they were sooo patient with me! I was almost giving up and Desiree decided to grab a dress that was completely different than all the ones I was trying and I completely fell in love with it!!! I highly recommend for anyone looking for a wedding dress! This was the 4th store I tried from Phoenix and Albuquerque and by far the best! They even include your fiancé with some fun stuff that I won’t spoil, but it’s super cute and fun! ❤️ -
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Sheyanne Sent on 12/08/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wonderful experience
The staff there is amazing and found me exactly what i wanted!The staff there is amazing and found me exactly what i wanted! -
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Alexis S. Sent on 10/01/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Absolutely Wonderful
Marla is absolutely awesome and took care of me every step of the way! Everyone was so pleasant and really cared about you picking out your dream dress!Marla is absolutely awesome and took care of me every step of the way! Everyone was so pleasant and really cared about you picking out your dream dress! -
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Ana Sent on 09/05/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Best service ever their personnel was very attentive and caring!!Best service ever their personnel was very attentive and caring!! -
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Sarah A. Sent on 01/25/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Made me cry!
Very accommodating and supportive amazing attention to detail she listened to my concerns and made it so awesomeVery accommodating and supportive amazing attention to detail she listened to my concerns and made it so awesome -
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Dominique Sent on 08/15/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Absolutely wonderful. Savannah and the rest of the staff made my experience perfect. This was my first and last stop. They have a great selection of dresses at different price ranges, and even help out military families. So happy I came here first.Absolutely wonderful. Savannah and the rest of the staff made my experience perfect. This was my first and last stop. They have a great selection of dresses at different price ranges, and even help out military families. So happy I came here first. -
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Angela Sent on 03/03/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Ann Matthews helped me find my dream dress and they made it so much fun! Deseree was my consultant and she was so helpful and friendly. I brought pictures of dresses I liked and she did a great job of picking out ones she thought I might like that were in my budget. I also really liked the extras that made it fun and special for me and my guests. This was my first and last stop. I would recommend everyone going here first!Ann Matthews helped me find my dream dress and they made it so much fun! Deseree was my consultant and she was so helpful and friendly. I brought pictures of dresses I liked and she did a great job of picking out ones she thought I might like that were in my budget. I also really liked the extras that made it fun and special for me and my guests. This was my first and last stop. I would recommend everyone going here first! -
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Michelle Sent on 09/17/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The staff at Ann Matthews bridal is amazing! They were attentive to my wishes for my gown along with the gowns for my bridal party. Professional staff all around!The staff at Ann Matthews bridal is amazing! They were attentive to my wishes for my gown along with the gowns for my bridal party. Professional staff all around! -
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Tracy Sent on 03/19/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I love Ann Matthews Bridal! I went to literally every bridal store in albuquerque and was really scared because ann matthews was the last one on my list. all the stores were great but i'm reviewing ann matthews because they had my dream dress! I loved it so much and from day 1 to pick up they have been great to me with their time and service. Thank you for providing my wedding day gown!I love Ann Matthews Bridal! I went to literally every bridal store in albuquerque and was really scared because ann matthews was the last one on my list. all the stores were great but i'm reviewing ann matthews because they had my dream dress! I loved it so much and from day 1 to pick up they have been great to me with their time and service. Thank you for providing my wedding day gown! -
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Cristina Sent on 06/08/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The staff at Ann Matthews is extremely knowledgable and helpful. They have outfitted my whole wedding party and really offer a great selection. I am so glad I found them. They even facilitated designing a custom veil with the designer. I couldn't sing their praises enough.The staff at Ann Matthews is extremely knowledgable and helpful. They have outfitted my whole wedding party and really offer a great selection. I am so glad I found them. They even facilitated designing a custom veil with the designer. I couldn't sing their praises enough. -
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Kristin A. Sent on 12/20/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
This shop is truly wonderful to work with! Very friendly and professional with a great selection of unique dresses to choose from for both bride and bridesmaids as well as awesome choices for tuxes!!! Great prices, excellent value, and they go above and beyond to make their parties happy! Emma was a wonderful help from choosing the dress all the way to preserving the dress! We had a problem with the dress that was related to the designer/manufacturer, not at all the shop, and they did everything possible to help the situation and fix the problem! Highly recommended for dresses and tuxes!!!!This shop is truly wonderful to work with! Very friendly and professional with a great selection of unique dresses to choose from for both bride and bridesmaids as well as awesome choices for tuxes!!! Great prices, excellent value, and they go above and beyond to make their parties happy! Emma was a wonderful help from choosing the dress all the way to preserving the dress! We had a problem with the dress that was related to the designer/manufacturer, not at all the shop, and they did everything possible to help the situation and fix the problem! Highly recommended for dresses and tuxes!!!! -
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User2509503 Sent on 01/18/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Ann Matthews Bridal came to my rescue with only a few weeks left until our big day! Amidst stressful nursing school finals and wedding planning, a non-profit from whom we bought my first dress went under. Your website drew me in with the "Rushing to the Altar" section. I booked an appointment the next day and bought the first dress that fit and could be altered in that small amount of time. Your staff was incredibly accommodating and understanding. The owner, sales staff, and seamstress were superb! This family-owned business is a real gem in Albuquerque. I'm so glad I had the opportunity to work with you all. (In fact, I wish I had gone to you all first!) Thank you SO much!Ann Matthews Bridal came to my rescue with only a few weeks left until our big day! Amidst stressful nursing school finals and wedding planning, a non-profit from whom we bought my first dress went under. Your website drew me in with the "Rushing to the Altar" section. I booked an appointment the next day and bought the first dress that fit and could be altered in that small amount of time. Your staff was incredibly accommodating and understanding. The owner, sales staff, and seamstress were superb! This family-owned business is a real gem in Albuquerque. I'm so glad I had the opportunity to work with you all. (In fact, I wish I had gone to you all first!) Thank you SO much! -
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User2004614 Sent on 01/10/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
They were so helpful in helping me choose my dress, veil, and hair accessory! With only 4 weeks until my wedding I was very nervous about finding a dress. The staff was wonderful at helping me relax and letting me know that they would help me find a dress. I couldn't have been happier with all the options I had and the dress as well as accessories I chose. Their alterations department was wonderful as well making sure I looked perfect for my wedding day.They were so helpful in helping me choose my dress, veil, and hair accessory! With only 4 weeks until my wedding I was very nervous about finding a dress. The staff was wonderful at helping me relax and letting me know that they would help me find a dress. I couldn't have been happier with all the options I had and the dress as well as accessories I chose. Their alterations department was wonderful as well making sure I looked perfect for my wedding day. -
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Kristen Sent on 04/29/20085 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Ann Matthew's was a great place to get my bridesmaid's dresses, they were very thorough in everything they did. They even walked me through a couple of snags that needed to be taken care of. They always answered their phone and if they did not they would call you back right away. They were a great help to me. Thank you!Ann Matthew's was a great place to get my bridesmaid's dresses, they were very thorough in everything they did. They even walked me through a couple of snags that needed to be taken care of. They always answered their phone and if they did not they would call you back right away. They were a great help to me. Thank you! -
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Katherine Sent on 01/10/20164.9 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 5.0 out of 5 rating
I am a professional violinist and I walked in looking to find four couture gowns to perform in. I was on a tight deadline, because my plane left Albuquerque the very next day. I was convinced that I would be lucky if I found one dress to fit my short, hour glass frame. With most shops, I am also not taken seriously or treated as an adult, as I am tiny and look like I am about half my age. Jason (the manager) was kind and professional from the moment I called him through the entire process of receiving my dresses. I was given individualized attention, the salespeople didn't just tell me I looked great in everything to make a sale, and they really listened to my dress requirements (including not too much skin, fabrics that allowed ease of motion and didn't show sweat, dresses that would be easy to pack for plane travel, and that would make me look age appropriate). Within just a few hours (on the day I walked in!!), I found ALL of the dresses I needed and Jennifer (the alterations lady) measured me in each dress. The alterations were complicated and included taking in multi-layered hems, taking in several beaded dresses, adding boning and rebuilding bodices, adding cups, taking in lace sleeves, and creating several trains. Jennifer was able to do every alteration within just a couple of days and the dresses shipped out to my home almost immediately. They arrived safely and in perfect condition to wear right out of the box. Unbelievable on only one fitting! As anyone buying a high-end dress knows, the alterations make or break how you look in a gown and Jennifer really knows her stuff. I will be ordering wedding gown preservation from Ann Matthews for the wedding dress I wore ten years ago. I also plan on purchasing several other dresses for orchestral work and for future solo performances. I wouldn't continue to shell out money to a shop I didn't trust. A+!I am a professional violinist and I walked in looking to find four couture gowns to perform in. I was on a tight deadline, because my plane left Albuquerque the very next day. I was convinced that I would be lucky if I found one dress to fit my short, hour glass frame. With most shops, I am also not taken seriously or treated as an adult, as I am tiny and look like I am about half my age. Jason (the manager) was kind and professional from the moment I called him through the entire process of receiving my dresses. I was given individualized attention, the salespeople didn't just tell me I looked great in everything to make a sale, and they really listened to my dress requirements (including not too much skin, fabrics that allowed ease of motion and didn't show sweat, dresses that would be easy to pack for plane travel, and that would make me look age appropriate). Within just a few hours (on the day I walked in!!), I found ALL of the dresses I needed and Jennifer (the alterations lady) measured me in each dress. The alterations were complicated and included taking in multi-layered hems, taking in several beaded dresses, adding boning and rebuilding bodices, adding cups, taking in lace sleeves, and creating several trains. Jennifer was able to do every alteration within just a couple of days and the dresses shipped out to my home almost immediately. They arrived safely and in perfect condition to wear right out of the box. Unbelievable on only one fitting! As anyone buying a high-end dress knows, the alterations make or break how you look in a gown and Jennifer really knows her stuff. I will be ordering wedding gown preservation from Ann Matthews for the wedding dress I wore ten years ago. I also plan on purchasing several other dresses for orchestral work and for future solo performances. I wouldn't continue to shell out money to a shop I didn't trust. A+! -
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Rachel Sent on 09/04/20154.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 4.5 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 5.0 out of 5 rating
I was definitely not expecting to find my dress a year before my wedding but when my sister booked an appointment at Ann Matthews I didn’t see any harm in looking around. Upon arrival, I spoke with a consultant and picked out a few gowns from their inventory magazines. The second dress I tried on was perfect and I was sold. I went to a few other salons but nothing compared. The dress was ordered a few months later and came in about 4 months before my wedding. Unfortunately there were major problems with the way that it fit and the way it was made. The dress I had tried on in the store was a size 14 and I needed something like a 4. I have a very long waist so the torso in the size 14 fit really well but when it arrived in my size it was too short in the torso to fit properly around where my natural curves were. In hindsight, this probably should have been mentioned and discussed before we ordered but I just didn’t realize that the torso would be so much shorter. Luckily, Ann Matthews has a seamstress, Yevgeniya, who works miracles. She took in the dress at the top by more than 4 inches, and had to let out the hips and thigh area too. The dress was alencon lace and very delicate but she was able to work the fabric without ruining any of it. She also reworked the top of the dress to replace rhinestones that didn’t seem to flow with the rest of the gown. This was another huge undertaking and she surprised me with the intricacy of beadwork that she did in place of the rhinestones. It was absolutely beautiful and in the end the dress fit and I couldn’t be happier with the service they provided throughout the process.I was definitely not expecting to find my dress a year before my wedding but when my sister booked an appointment at Ann Matthews I didn’t see any harm in looking around. Upon arrival, I spoke with a consultant and picked out a few gowns from their inventory magazines. The second dress I tried on was perfect and I was sold. I went to a few other salons but nothing compared. The dress was ordered a few months later and came in about 4 months before my wedding. Unfortunately there were major problems with the way that it fit and the way it was made. The dress I had tried on in the store was a size 14 and I needed something like a 4. I have a very long waist so the torso in the size 14 fit really well but when it arrived in my size it was too short in the torso to fit properly around where my natural curves were. In hindsight, this probably should have been mentioned and discussed before we ordered but I just didn’t realize that the torso would be so much shorter. Luckily, Ann Matthews has a seamstress, Yevgeniya, who works miracles. She took in the dress at the top by more than 4 inches, and had to let out the hips and thigh area too. The dress was alencon lace and very delicate but she was able to work the fabric without ruining any of it. She also reworked the top of the dress to replace rhinestones that didn’t seem to flow with the rest of the gown. This was another huge undertaking and she surprised me with the intricacy of beadwork that she did in place of the rhinestones. It was absolutely beautiful and in the end the dress fit and I couldn’t be happier with the service they provided throughout the process. -
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Erlinda Sent on 08/07/20174.7 out of 5 rating
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Quality of service 4.5 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 5.0 out of 5 rating
Savannah and staff were all so awesome and helpful and polite with everything! Found THE dress on the first day of trying dresses on. I'm a happy customer. :) They also involved my fiance with some trivia questions which I answered correctly and got $$$ taken off of the price of the dress.Savannah and staff were all so awesome and helpful and polite with everything! Found THE dress on the first day of trying dresses on. I'm a happy customer. :) They also involved my fiance with some trivia questions which I answered correctly and got $$$ taken off of the price of the dress. -
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