Skip to main content
Weddings

Andrew's Garden Reviews

Andrew's Garden View more information

Reviews

Your trust is our goal. Our community relies on honest reviews to help you make those big decisions with ease.
3.6 out of 5 rating
3.6 out of 5 rating
14 Reviews
72% recommend it
  • Quality of service
    3.9 out of 5 rating
  • Average response time
    3.2 out of 5 rating
  • Professionalism
    3.5 out of 5 rating
  • Value
    3.6 out of 5 rating
  • Flexibility
    3.8 out of 5 rating

Awards

14
  • G
    Gina Sent on 08/21/2017
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    We love Andrew's Garden! We hired them for our daughter's wedding. Andrew met with us twice to be sure everything was perfect. My daughter had a vision of what she wanted & Andrew delivered! The flowers were nothing short of breathtaking and we received many compliments on them! I would definitely recommend them for a wedding or special occasion!
  • Courtney
    Courtney Sent on 01/06/2015
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    I can not say enough about the entire team at Andrew's Garden. Allowing my husband and I to have our ceremony in their Wheaton storefront was amazing for a 28 person wedding. We were so lucky to find a team that can see a vision and follow through. Our experience was above and beyond!
  • M
    Molly Sent on 02/20/2015
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Andrew and his team were amazing! I met with Andrew on a few separate occasions to discuss the flowers for our wedding and to make sure everything would be just the way we had imagined it would be. Andrew went above and beyond my expectations and created the most stunning flower arrangements from the boutiques for the girls and myself to the boutonnieres to the two large arrangements we had at the church which they they moved to the reception! I also wanted a flower for my MOH to wear in her hair and Andrew was able to find a silk flower that matched the flowers he used in the boutiques! I was astounded by the level of service I received. I would walk into his shop in downtown Wheaton and he would know who I was even though he deals with so many brides! I highly recommend Andrew's Garden for all your floral needs!! Thanks again Andrew and team!
  • illustration stars

    Are you interested?

    Send a message
  • Gail
    Gail Sent on 08/14/2012
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Andrew's flowers are incredible. His prices are well worth every penny. He is great to work with and provides an incredible quality of service.
  • E
    Erin Sent on 10/19/2016
    4.9 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      4.5 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    I am sad to see so many poor reviews here, we had an AMAZING experience with Andrew and his team. Andrew took our vision for an "Enchanted Woods" theme and ran with it. Everything looked truly incredible, and I still, a week later, stare at my bouquet and the centerpieces in awe.

    It's true, sometimes their responsiveness is not great, but when we said something about it, they were very accommodating and stepped up their game for us after that.

    I cannot express how absolutely gorgeous everything turned out. I know they are continually improving their service, they just hired a new coordinator this summer to help stay organized, and are just now moving to another new, bigger location in Wheaton, so I wouldn't judge them too harshly for past bad reviews. Their work is truly amazing, and Andrews is really fun to work with. I don't know when I'll need flowers again, but I am definitely going back!
  • K
    Kat Sent on 07/25/2013
    4.8 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      4.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    My mom worked mostly with Andrew but I stayed involved. He did a great job recreating the bouquet I had found in pictures. He was very flexible and creative with the rest of the bridal party flowers making each bridesmaid bouquet unique and choosing flowers the were similar color but more in season. His prices were a little bit higher than other places I was looking but we were reffered to him and I think the extra cost was worth the personal and quality service. He was also very flexible and delivered the flowers early to our hotel room.
  • L
    Lisa Sent on 07/23/2013
    4.8 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      4.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    I actually discovered Andrew's Garden is a Chicago Wedding magazine. I lived in Naperville and it made sense to check him out since he was based in Naperville too. He is a private florist and we met with him at his house. He is vary professional and had us fill out a form before starting that had descriptive words that he wanted us to pick to best describe what we wanted our wedding to be like. He only does 1 wedding a day so their is no fear that the attention of your florist is not solely on you. My favorite part was he right off the bat said not to think about what we think things cost but just tell him what we want and he would make it work. He even allowed us to provide our own vases for the wedding too which some florist won't do to help us save money. After we met he emailed an initial proposal that was a little over budget and worked with us to make corrections to make it work. And only 3 months before our wedding we decided to change the colors slightly with our flowers and he sat down with us right away and made the changes without changing the cost. The wedding day turned out beautifully. It was better than I could have ever dreamed. My only negative to Andrew's Garden was he was hard to get a hold of. He doesn't respond to email right away. At one point I sent him 3 emails over a month's time with no response and finally got a hold of him with a phone call. That being said you have to understand that he is a private florist not a corporation and does as many as 3 weddings in a weekend. I would definitely recommend him.
  • User1685904 Sent on 06/30/2014
    4.4 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      4.0 out of 5 rating
    • Professionalism
      4.5 out of 5 rating
    • Value
      4.0 out of 5 rating
    • Flexibility
      4.5 out of 5 rating
    I'm assuming this is the same Andrew's Garden that has now moved to the Wheaton Location...

    We used Andrew's Garden for our wedding just recently. We ordered bouquets, boutonnieres, aisle runner, large flower displays for church and a couple other little things (I did the centerpieces myself). I really never gave them an idea of what I wanted for bouquets, but just said to make sure to include purple and have a silver wrap around the stems. The bouquets looked amazing and smelled wonderful on the day of the wedding. They used so many different flowers and just looked beautiful. Very pleased with this service for our wedding! =]
  • S
    Sarah Sent on 02/05/2014
    3.8 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      3.0 out of 5 rating
    • Professionalism
      3.0 out of 5 rating
    • Value
      4.0 out of 5 rating
    • Flexibility
      4.0 out of 5 rating
    I absolutely love that Andrew brings his brides to the wholesaler! No other florist I know does that so it totally sold me; I was able to go twice and changed my mind from the first visit to the second. The day of my wedding, my flowers were beautiful and exactly what I had imagined. Andrew did a wonderful job. He was a bit pricey and there was an issue with him not returning my emails but it was a system glitch as once I called him, he was quick to respond. Overall, I would recommend him to other brides.
  • A
    Amy Sent on 06/23/2017
    3.4 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      1.0 out of 5 rating
    • Professionalism
      3.0 out of 5 rating
    • Value
      4.0 out of 5 rating
    • Flexibility
      4.0 out of 5 rating
    wo things you need to know about Andrew: 1.) He's amazingly talented, and passionate about what he does. He transformed our reception venue into an amazing enchanted forest. It was breathtaking! 2.) Be prepared to have some pretty delayed/slow communication. It took almost two months from the time I had my wedding consultation until Andrew could get me a quote and take my deposit. I feel like I had to force the shop to take my money. Although the bouquets weren't exactly what I asked for, they were beautiful. I asked for lots of lush seasonal greens with a few flower accents that were atraditional in shape, and I got #basic round bouquets of peonies and roses. They were gorgeous, but not what I asked for. The day of the wedding, they forgot to include the pins for the guys' flowers and my toss bouquet. I had to throw a bridesmaids bouquet. Sad. If you have patience and don't get easily stressed, book Andrew and you'll get a great quality product, but less than desirable service/communication.
  • User1731649 Sent on 07/25/2014
    3.1 out of 5 rating
    • Quality of service
      4.0 out of 5 rating
    • Average response time
      2.5 out of 5 rating
    • Professionalism
      2.5 out of 5 rating
    • Value
      3.0 out of 5 rating
    • Flexibility
      3.5 out of 5 rating
    Andrew creates beautiful floral arrangements. We received a ton of compliments on our centerpieces and our bouquets. However, he is not the easiest vendor to work with. He is a little disorganized, not quick to respond to emails or phone calls, and when he does he often has misinformation from earlier in the planning process. When I requested our final bill, he had not recalculated for the fact that we had fewer tables than the initial estimate. Also, we discussed a lot of the little details that I felt he ignored when he created the final bouquets. For example, our colors were navy and silver, and we wanted some blue accents but did not like baby blue flowers. The bridesmaids bouquets were supposed to be mostly white with pink accents and blue thistle. There were several baby blue flowers incorporated into the bouquets. We also wanted the stems left long and wrapped all the way down with ribbon and instead they just had a bow tied around them. The final product was still beautiful, but not what I was expecting. He had also promised us a trip to the wholesaler to help decide which flowers would be used, but since he opened his store front he stopped doing that, which was a big disappointment. Our flowers were still lovely, and it would certainly take more than a few blue flowers to put a damper on our wedding day, but I had expressed my concerns to Andrew in the beginning and he had reassured me that we would not have any issues and I cannot say that was the case. I would still recommend him, but with significant reservations.
  • J
    Jaclyn Sent on 06/27/2013
    0.7 out of 5 rating
    • Quality of service
      0.5 out of 5 rating
    • Average response time
      0.0 out of 5 rating
    • Professionalism
      0.5 out of 5 rating
    • Value
      1.0 out of 5 rating
    • Flexibility
      1.5 out of 5 rating
    I chose Andrew's Garden based on seeing his work first hand and reading other reviews of brides that were happy and satisfied with his work. From the minute my husband and I signed the contract, Andrew's communication was less than poor; often waiting weeks at a time for a response to a question we had about our proposal or a change in ideas. Andrew was willing to work within our budget however he did not deliver what we paid for. He did not adhere to our contract in more ways than one. Flowers were missing; our sweetheart did not have flowers; it looked ridiculous, the groomsmen boutineer's were dead and/or limp upon arrival, the bridesmaid bouquets were the size of nosegay's, my bridal bouquet was not at all what I had contracted for, our centerpieces were not what we contracted for and the flowers again, looked dead and were not even close the color scheme that we wanted. We were supposed to have 14 pews decorated in our church; Andrew only provided 6. Per contract, flowers can be substituted if they are not available or in good quality; yet Andrew told me all of the flowers we wanted were in, however we still received flowers that we did not want nor contract for; so that was a lie. Bouquets weren't wrapped in the fabric we contracted for...the list goes on... When we returned from our honeymoon and initially attempted to reach out to him through email, he replied two days later saying that he was busy with other events and would respond early the upcoming week. We waited...never heard from him. This went on for three weeks. We called, emailed and finally got a proper response after posting on AG facebook wall. PISS POOR BUSINESS all around. Choosing AG as our florist was a complete disappointment. I gave one start because I did have SOME decent flowers and because they did refund us SOME money; after continually reaching out. I find it very uprofessional that Andrew was who we did our business through, however he dodged all of our calls except one and e-mails a
  • E
    Elizabeth Sent on 06/07/2015
    0.2 out of 5 rating
    • Quality of service
      0.0 out of 5 rating
    • Average response time
      0.0 out of 5 rating
    • Professionalism
      0.0 out of 5 rating
    • Value
      1.0 out of 5 rating
    • Flexibility
      0.0 out of 5 rating
    I have never written a review before, positive or negative, however I felt that I needed to pass this along. While searching for a florist for my wedding, I found Andrew's Garden. The pictures of his work looked beautiful, so I set up a consultation to meet with him. After our consultation, he said he would email us with a quote in 2-3 days. 7 days later my fiancé and I still had not heard from him, so I emailed him to check on the status of the quote. I still have yet to hear from him, one month later. Basically, HE chose not to work with us.

    I find this extremely unprofessional and rude. I don't feel that any business should be turned down and for a vendor to do this is disappointing. No matter how great his flowers look, I would rather work with someone that cares about every single one of their potential customers.
  • User1274468 Sent on 08/06/2013
    0.2 out of 5 rating
    • Quality of service
      0.0 out of 5 rating
    • Average response time
      1.0 out of 5 rating
    • Professionalism
      0.0 out of 5 rating
    • Value
      0.0 out of 5 rating
    • Flexibility
      0.0 out of 5 rating
    While searching for a florist for my wedding, I reached out to Andrew's Gardens. We met with him at his Naperville home for a consultation and he was going to send a quote following the meeting. After two weeks without a response, I saw him at a bridal expo and approached him to ask the status. He told me he emailed it (I didn't receive it) and then re-confirmed my email address. Never heard from him again.