American Party Lights Reviews
Reviews
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Quality of service 4.6 out of 5 rating4.6
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Average response time 4.5 out of 5 rating4.5
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Professionalism 4.6 out of 5 rating4.6
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Value 4.6 out of 5 rating4.6
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Flexibility 4.6 out of 5 rating4.6
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Stephanie Sent on 12/17/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Very easy to order
The lights came with very detailed instructions and while they were very specific on how you should package them when returning, they had everything we needed from zip ties to string, packaging materials for the return. It was very easy to just disassemble the lights in the venue right in the box and right to the ups store. Would definitely recommend for any size wedding. -
Quality of service
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Tami Sent on 11/01/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
They were a perfect warm white glow for the reception tent for our daughter's wedding!
We rented 1 globe string light package for a 40x40 tent (due to a tent rental place mistake we actually ended up with a bigger tent) and 2-100ft globe light packages for the dance floor for our daughters wedding. We were worried that they wouldn't be bright enough to light up the tent. We got them in the Wednesday before the Saturday wedding and were able to string them up in the tent a few days before the wedding. They came packaged very neatly and not tangled at all. There was even a diagram of how to string the lights to maximize the length. All the bulbs worked and they were bigger than I thought they'd be. They lit the tent perfectly. We were very impressed. I would definitely recommend and use them again. -
Quality of service
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Nina Sent on 10/10/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wonderful experience
We rented lights from American Party Lights to glam up a stuffy church hall and it was very successful! We ordered a package of string lights, a pin light, and a gobo light, and it arrived in a timely manner, things were in great shape, and return instructions were clear and easy. Nicole was incredibly helpful helping us figure out what we needed and how we would hang the lights. Very impressed with how smooth the whole process was. -
Quality of service
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Morgan Sent on 06/10/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great rental lights
We rented 6 uplights for our wedding. Excellent service, packaging, and arrived on time. We used the wireless lights and they lasted through the reception. -
Quality of service
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User4843145 Sent on 10/24/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great price for great service!
Not knowing we could rent lights, i researched buying lights for our Daughter’s evening wedding. When i found American Party Lights, i found the cost to be 1/4 to 1/3 the price of buying. And it included everything needed to hang the lights. We were so happy with the result—and we’re not stuck owning lights we don’t need! -
Quality of service
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Esther Sent on 10/24/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Rent Lights? YES!!
Rent wedding lights? Isn't that risky? Why is it so cheap? American Party Lights was 3x cheaper than any other vendor I could find, but Michael worked with me (I contacted him like 5 times..) patiently explaining the process and helping me figure out how much lighting I'd need for two _huge_ lawns outdoors. Although it was more work on our part (setting it up, putting in poles, doing some simple calculations), the process was easy to follow with instructions they provided and the lighting was more than adequate and it was BEAUTIFUL! It's a perfect option for an DIY wedding on a budget if you have friends/family to yelp with set-up! Michael is so easy to communicate with and the service he and his wife provides is excellent. If you have reservations about renting with APL, give him a call, ask all your questions, and then go for it! So worth it. :) -
Quality of service
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Brantriesa Sent on 08/20/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The uplights were exactly what I needed and easy to set up. I would definitely recommend for any event. Thank you!!! -
Quality of service
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Baltazar Sent on 07/09/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Michael is a really nice guy. I took my lighting project to American Party Lights and this company did a great job. And best of all, he is very inexpensive and always willing to throw in a deal. Excellent customer service as other people have said. -
Quality of service
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Stefany Sent on 07/09/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great customer service-the owner walked with me to my place to consult on a lighting project. Above and beyond compared to other store where the workers knew little and they didn't have what I needed. A++ for American Party Lights. -
Quality of service
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Richard Sent on 07/09/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
This place is awesome! I went to American Party Lights a year ago. They provided high quality lighting on my event for a reasonable price. Everything went stress-free and flawless. The owner is an expert! -
Quality of service
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Mary Sent on 07/09/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I'm kind of into lighting! When I visit American Party Lights, I'm like a kid in a candy store. They may not be the friendliest, but they do know their stuff, are very competent and always take care of me. I love their selection! -
Quality of service
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Crystal Sent on 07/09/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I love this place. They have a good selection of lighting. I am very pleased with the service and selection at American Party Lights. And I always work with Michael who knows his stuff and is always extremely helpful. -
Quality of service
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Franklin Sent on 07/09/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great service! The staff at American Party Lights was patient and thorough. They provided high quality lighting on my wedding reception and all my guests gave compliments about it. I would like to recommend them to anyone. -
Quality of service
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Virginia Sent on 07/09/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Michael help us pick out lights for our party. He was helpful and knowledgeable. American Party Lights is definitely the place to go for lights. Thank you! -
Quality of service
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John Sent on 07/09/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Just came here when we need lighting for our wedding reception. We were helped by Michael. He was very helpful! Listened to our needs and did not try and oversell, only suggested what we needed. We will definitely be back to American Party Lights!!! -
Quality of service
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James Sent on 07/09/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Excellent lighting selection and value.
It's easy to save money here so you feel good about spending for what you need.
Light up people, this place rocks!
Thank you American Party Lights. -
Quality of service
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Beverly Sent on 07/08/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
American Party Lights was a great option for us. We got so much more than we would have from a local vendor (which I received multiple quotes from). The lights arrived a few days early and worked out perfectly. I recommend them to anyone. -
Quality of service
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Ruth Sent on 07/08/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our community center had limited power so we rented LED globe lights from American Party Lights. I was a bit concerned because I wasn't sure how difficult it would be to setup. Beside 1 broken bulb hanging the lights was easy and the lights looked GREAT! American Party Lights was great. -
Quality of service
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Matthew Sent on 07/08/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We had our wedding at the SAM Sculpture Garden and rented 15 uplights for the reception. They were amazing! Definitely recommend American Party Lights. -
Quality of service
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Mitchell Sent on 07/08/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
If you're like me and you can't afford a lighting company to come do lighting (or don't want to pay their outrageous prices) then American Party Lights is perfect for you. I highly recommend them! -
Quality of service
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Jessie Sent on 07/08/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Michael was extremely helpful in getting our reservation setup. Our guests commented many times on the lights, they REALLY made the event special. -
Quality of service
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Jenny Sent on 07/02/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Thank you Michael. You were terrific with helping me plan our lakeside wedding. Your lights were amazing. I received so many comments from guests about your lights. Although the globe lights created beautiful ambient light the pin spots gave it that wow factor. Thank you!! -
Quality of service
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David Sent on 07/02/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Ordering was a bit confusing, I wasn't sure what we needed or how many we should get. But once I figured that out it was a breeze. I never spoke to anyone at this company, it was all done online. That may sound bad, but it was really convenient for me because I ordered it all while I was at work (shh). The instructions that came with the lights were extremely helpful too. -
Quality of service
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Eric Sent on 07/02/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We rented the uplights and they made our fundraiser look amazing. The lights were easy to setup, very bright, and looked great in the hall where our event was held. My only regret is that I didn't rent more (the more you have the better it looks). Thank you American Party Lights. -
Quality of service
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Laura Sent on 07/02/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our wedding was last summer (2014). We rented Italian Lights from American Party Lights. The lights were awesome. The website declined my credit card but I called the office and they pushed it through and they were really nice. Overall I recommend them to anyone. -
Quality of service
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Lauren Sent on 07/02/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I found this company on Google, not WeddingWire, but they reached out to me to leave a review here. I was very pleased with their service. Their lights arrived in fine condition (a few days early actually). We were 2 days late returning them but they were accommodating. Good company. -
Quality of service
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Christine Sent on 07/01/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My biggest concern was that the lights were going to be too difficult or time consuming to install.I had myself and 3 bridesmaids (and 1 of their moms so 5 of us total) to install 40 uplights in 1 hour. No sweat! We got the wireless lights and all we had to do was push a button and they were set. Michael had already set the color so I didn’t have to do anything. I HIGHLY RECOMMEND THEM!!! -
Quality of service
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Kevin Sent on 07/01/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Lights arrived on time, as promised. Couldn't find the return label but they emailed me a replacement. My wedding was last November. -
Quality of service
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Molly Sent on 07/01/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Highly recommend American Party Lights. Great service. -
Quality of service
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Melinda Sent on 07/01/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great service. Spent more than I wanted to, but got a ton of lights and it was cheaper than going with a local vendor whom I received a quote from. -
Quality of service
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Kip Sent on 07/01/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
American Party Lights was a great choice for us. We had called a local company who wanted to nickel and dime us on everything - terrible experience. We booked everything with American Party Lights on their website, super easy and it saved us a couple hundred dollars. -
Quality of service
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Kristin Sent on 06/30/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our wedding was last summer but I was so pleased to get an email from them asking for a review because I absolutely LOVED their service. Nicole was so great at helping us get all the lights we needed. We were late in ordering but they arranged for rush delivery and got us everything just in the nick of time. They were beautiful and really made for a perfect wedding. Thank you!! -
Quality of service
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Vicki Sent on 06/30/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our wedding was on the beach and we rented the Italian lights which we strung between two main trees. We also rented 4 battery powered uplights to highlight the base of the trees. The effect was amazing! I highly recommend American Party Lights. They worked out great for us. -
Quality of service
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Nicole Sent on 06/30/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The lights were great - highly recommend. A couple of the Italian bulbs arrived broken but they included extras so it was no problem. Their website was super easy to use. -
Quality of service
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Linda Sent on 06/29/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Worked out wonderfully. Lights were great, shipping was on time, no complaints. -
Quality of service
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Melissa Sent on 06/29/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
These guys were great. I needed some help determining how many and what type of light we needed so I called the number on their site. They were very patient and walked me through everything. The lights arrived on time and were AWESOME!! -
Quality of service
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Angela Sent on 05/25/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Michael knows his stuff! We appreciated his creativity, his depth of inventory to offer, and most importantly, his integrity and the timely manner he completed his work. He was one vendor I didn't need to worry about, which was especially helpful considering all the things one has to do on her wedding day. The work he does will change the look and feel of your event for the better. I look back on our photos of the day and am so grateful we hired Michael!!! -
Quality of service
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Monica Sent on 11/05/20224.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
American Party Lights is Lit
Renting from American Party Lights for lighting for our wedding was very straightforward. All of the lights worked great and were easy to set up. The photo booth was a big hit among our guests. It was very convenient to have all of the packing materials when it was time to ship them back and I appreciated that they are flexible about return dates on the weekends due to UPS being closed. The rentals are very affordable compared to other vendors. -
Quality of service
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Lauren Sent on 07/23/20194.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Affordable and so convenient!
Instead of paying upwards of $800 for professional lighting installation from the local vendor in my area, we paid less than a quarter of that price for 6 strands of suspended Edison string lights, set up in a little over an hour by my husband & three friends. The lights arrived on the scheduled delivery date packed with very clear instructions for both the installation and the return process. I got exactly the look I wanted at such an amazing value. -
Quality of service
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Melanie Sent on 10/18/20214.6 out of 5 rating4.6
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great product
We rented a photo booth for our backyard wedding reception make up date and it was a big hit! Our guests loved using the props and the iPad is the perfect size to see yourself before taking the photos. The system worked really nicely and was easy to use and set up. The owners make the packaging easy to identify where each item goes. We ordered the printer kit which unfortunately didn’t work, but we received a refund. Overall, it was a great time and we would order again. A tip to others: if setting up outside find a place with the least amount of wind since the backdrop is streamers! -
Quality of service
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C Schneider Sent on 10/19/20251.8 out of 5 rating1.8
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Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 3 out of 5 rating3.0
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Value 3 out of 5 rating3.0
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Flexibility 1 out of 5 rating1.0
Absolutely no instructions for set up were provided. We called numerous times during open business hours to ask for help, and could never reach a live person, nor did they respond to a contact via email. Battery for rental would not recharge. We used well over half the battery life just doing setup the day before, and while it was plugged in to charge, a fan kept running and actually pulled the power down even farther. My husband with health issues and son in law had to Jerry-rig up power at the last minute. Not happy at all, and doubtful if I couldn’t even get response for legitimate help that I will receive any type of discount.
Very disappointed with this rental. The website says that instructions for set up will be provided with the rental. Nothing arrived in the boxes, and after numerous attempts to contact during open business hours with no one answering the phone, as well as no response to a sent email, we had to figure it out on our own.
The “extension cords” provided with the package were 1-white and 1-green 10 foot extension cord.
Additionally, The paid for battery generator rental would not recharge. While attempting to recharge, a fan kicked on and off repeatedly and pulled the power level down even farther. In order to ensure we would have lights for our event, my husband with health issues with my son-in-law had to Jerry rig power out to the lights.
Given their lack of response when trying to contact them about issues, I’m highly doubtful I will get any type of a refund for a battery generator that did not work. I do not recommend this company. -
Quality of service
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Katherine Sent on 06/28/20221.6 out of 5 rating1.6
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Quality of service 3 out of 5 rating3.0
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Average response time 1 out of 5 rating1.0
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Professionalism 2 out of 5 rating2.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Not What You Think
The lights themselves were in great shape and arrived well packaged. However the additional instruction that was promised to be included was not and the only zip ties that were included were the ones to return them. There were no diagrams or resources to help organize or how to hang the lights. You can buy the strands of lights cheaper on Amazon and figure it out yourself. -
Quality of service
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Wendy Sent on 04/23/20241 out of 5 rating1.0-
Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Missed Our Wedding!
Despite placing an order well in advance for lighting equipment crucial to our wedding, they cancelled on us last minute, causing significant inconvenience and stress. No explanation or updates other than we just aren't able to get the lighting to your for your event, leaving us scrambling to find alternatives at the last minute.
Stressful, not worth it, we were hoping to make it look amazing on a budget but no amount of saving money will give us our day back or the missed opportunity or having lighting at our wedding. -
Quality of service
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Patricia Sent on 01/26/20241 out of 5 rating1.0-
Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Lights Did Not Arrive, They...Did...Not...Care!
Our PTA reserved blacklights for an event months ahead of time and a few days out from the event they told us they weren't able to get the lights to us!!!! Our elementary school planned this event months in advance and the reviews were good online...but all the reviews were from before COVID. Since then from our experience I don't know if they are still wanting to be in business or not. Luckily we found another vendor online who bent over backwards to help us out when Michael and his team said we were out of luck. Are negative stars a thing? They get negative stars. -
Quality of service
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Britta Sent on 08/17/20191 out of 5 rating1.0
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Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Would not use again, or recommend to a friend
Terrible customer service. Full of excuses, and contradictory information given. The lights themself were great, so it's unfortunately that the company employees are so inept at basic customer service skills. Go elsewhere if there's even a slight chance you might require customer service help leading up to the event, or after. They are not reliable. Took over two weeks to get a response at all, and then they failed to take responsibility for their broken equipment. -
Quality of service
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