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Amerevent Tent Party Event Supercenters - St. Louis Reviews

Amerevent Tent Party Event Supercenters - St. Louis

Amerevent Tent Party Event Supercenters - St. Louis

Saint Louis, MO
4.5 out of 5 rating, 20 Reviews
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Reviews

4.5 out of 5 rating
4.5 out of 5 rating
20 Reviews
89% recommend it
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  • Quality of service
    4.6 out of 5 rating
  • Average response time
    4.4 out of 5 rating
  • Professionalism
    4.4 out of 5 rating
  • Value
    4.6 out of 5 rating
  • Flexibility
    4.3 out of 5 rating
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Awards

20
  • R
    R H Sent on 10/24/2019
    5 out of 5 rating
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    Best of the lot.

    While a number of vendors where used, Amerevent was the most responsive and had the most options. Pricing was excellent. Worth contacting.
  • L
    Luanne Sent on 07/16/2018
    5 out of 5 rating
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    Our overall customer experience with Amerevent was outstanding. This is the first time we have used their event rental services. We will certainly recommend them and will plan on using their services in the future.
  • S
    S Sent on 07/06/2018
    5 out of 5 rating
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    Our reception was outside Nashville and we had staff from both Amerevent's Atlanta and St. Louis warehouses help. Selection was far more than others and pricing was right in line even with travel. Everyone was very accommodating and helpful. Everything went off without a hitch. Recommend!
    • illustration stars

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  • Ali
    Al Sent on 04/18/2017
    5 out of 5 rating
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    I changed my order so many times due to guest count changes and Mitch was more than accommodating each time. The chairs were the perfect piece to match my simple yet elegant wedding. I don't think the presentation at the reception would have been the same had I not purchased the chairs. I am beyond happy and the "above and beyond" attitude of the company is a rare find!
  • K
    Kara Sent on 06/06/2016
    5 out of 5 rating
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    We used AmerEvent for 160 gold chiavari chairs with white cushions along with a white pipe & drape backdrop to our sweetheart table. Mitch was great to work with and extremely great about responding to emails/calls. During setup, there was a change that needed to take place with the draping - they immediately came back onsite and fixed the issue. I was extremely happy with their prices/service.
  • User2453604 Sent on 12/04/2015
    5 out of 5 rating
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    If I could give 6 stars, I would. I rented 180 chiavari chairs from Amerevent for my wedding in Saint Louis, MO. Mitch from Amerevent was so incredibly kind and helpful and ALWAYS prompt in returning my emails. Not only are they extremely friendly, their prices are unbelievably reasonable... beyond reasonable actually... half of what other companies charge for chiavari chairs. Their prices were too good to be true. I was nervous booking with them initially because there weren't a lot of reviews and their prices were so cheap, but I would recommend them to anyone and I would use them again in a heartbeat. The chairs looked beautiful and Amerevent took charge of delivering them and taking them away without a single issue. I was also worried because my venue required the chairs to be picked up immediately after the wedding, but Amerevent only charged me $50 to come pick up the chairs at midnight!! If you need Chiavari chairs for your wedding or event in the Saint Louis area, 100% use Amerevent!
  • User1360289 Sent on 10/02/2013
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    We rented a tent, tables and chairs for my daughters wedding just outside to of Atlanta. They were great as willing to set the tent, the tables and chairs up. The gentlemen who did the set up were very polite and willing to listen.
  • K
    Kasey Sent on 07/29/2011
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    Very good. We saved a bundle and got far better selection than with others. Our tent was set 2 days ahead of time so we could fix it up. Had minor weather issues that THEEVENTLINE.COM came back and fixed for us no charge. Advise not to wait until the last minute as we did, but they made it easy for us.
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    Heather Sent on 07/29/2011
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    Our experience was excellent. Pricing and service wonderful. This "WED11" account looks fake, wedding wire should police this more. Any case no problems at all.
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    Kathy Sent on 07/01/2011
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    Just an incredible service with absolutely everything. Great prices, great people, great selection. The moving starfield over the blue ice dance floors really set of our night. No one else had anything like it. No problems and they went far out of their way to make sure things were perfect. We really found no other that could come close to the production and price TheEventLine.com gave us.
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    Kelly Sent on 08/14/2018
    4.9 out of 5 rating
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    Amerevent provided our wedding chiavari chairs, dance floor, tables, lighting and white polysilk draping to cover all 300-ft of walls. It was beautiful and the price was right. They have supplied by husband's company for over five years and he highly recommended them. Now so do I!
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    T Sent on 02/20/2012
    4.9 out of 5 rating
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    Very positive. TheEventLine.com provided everything for our outline at a very reasonable cost. Didn't have to hunt through a bunch of vendors. I thought the equipment was first rate and the people were first rate. No problems.
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    Papam Sent on 12/08/2023
    4.8 out of 5 rating
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    Great to work with

    We visited many vendors in town before choosing Amerevent. Equipment selection and pricing was better, quality was equivalent. You can go in and see everything and actually select the types and grades of rental equipment needed, savings lots of money on items that will be covered or not important. They were very helpful talking us through everything and their setup crew was in and done in no time.
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    Hilary Sent on 09/26/2018
    4.8 out of 5 rating
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    We rented silver chivari chairs from them with the pads and they were gorgeous and really set the reception hall for the look I was going for. I was a little worried because there was no phone number you could just call them, it was only email which you would ask them to call you. Then the receipt was completely confusing and it took awhile to get a response, so I was nervous. But it was came through, my mom was the one to really communicate with them. They were very nice and was even able to deliver the chairs the day before the wedding when we were setting everything up. Although we told them we were only aloud to setup 8-12 and they came at like 11:30 and it took SO long to setup that we went over and I don;t think our venue manager was too happy. We didn;t leave until 2 because it took awhile to tie all the pads down. It was great though, looked amazing!!! they came to take the chairs down and it was great!!

    Amerevent Tent Party Event Supercenters - St. Louis's reply:

    Hi Hilary, Thanks for your feedback and we are glad you had a wonderful day! Sorry it took longer than you wanted to setup your chairs - if you remember you actually contracted to have them set by 4PM because it does cost overtime for morning setup. Sometimes our phone staff is real busy but they always do try to get back by email even with they are taking with another customer. Glad they did get back to you (or your mother) and thanks for your patience!
  • User2325551 Sent on 09/20/2015
    4.7 out of 5 rating
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    Everything we wanted and more. Great prices, very nice. No problems and 100 miles delivery.
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    Caitlin Sent on 05/24/2016
    4.2 out of 5 rating
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    We got mahogany chiavari chairs with ivory cushions. They really pulled the entire look together! Delivery and set up was easy.
  • M
    Janice Sent on 07/29/2010
    4.1 out of 5 rating
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    This company was willing to travel out beyond most others' limits. The tent was lovely, and chairs looked brand new. The oak bar added a touch of class to our reception.
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    Angela Sent on 11/10/2015
    3.1 out of 5 rating
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    Great job! I would recommend to future brides and my friends!
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    Jade Sent on 02/04/2011
    3 out of 5 rating
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    All in all I was pleased with our rentals and the overall cost. Our wedding took place in a remote rural area outside of Nashville. Most of the popular Nasvhille rental houses would not travel that far but the event line, Experience Imagine trucked all the items from a warehouse in Atlanta though the main office I believe is in MO. My only complaint is that we ordered a tent liner then our florist said they could not hang the floral arrangements if the tent was lined so we sent it back on the truck. the liner cost about $1100 and the company would not even give us a % of the cost back even though we were unable to use the piece.

    Amerevent Tent Party Event Supercenters - St. Louis's reply:

    Hi Jade, Everyone was great to work with there. We are glad your wedding went off so well and glad to be part of it. Unfortunately after doing all the work to clean and press the 3200 square foot liner (100-150 times larger than a table linen), drive it 300 miles to your event only to have your florist ask to have it removed does not allow room for a refund unless the cancellation, damage and weather waiver was contracted purchased (you did mark refused). As with all event rentals from any vendor, once an item is delivered it must be paid for.
  • A
    Ashley Sent on 08/03/2018
    0.6 out of 5 rating
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    I ordered 120 clear chivari chairs for my wedding. Paid extra for Saturday pickup. The chairs were delivered on Friday , when I arrived that evening we had less than 95 chairs. We called about 10 times and unable to reach anyone. Never received an email with delivery contact information. The morning of my wedding called multiple times leaving voicemails. I was frantic. Called their out of state locations as well. I sent emails. Finally received a reply later in the day stating the chairs where enroute to my venue. I was delivered more chairs for a total of 105. Some chairs came damaged. My chairs were not picked up Saturday night. I was advised the 1 delivery guy showed up and didn’t have any help. So they would come back. My chairs were not picked up till Tuesday. I wouldn’t use this company again. Not worth the savings.

    Update 1 :

    The company contacted me pretty quick to threaten to sue me for my review. I have my emails as proof that I emailed the morning of my wedding. I sent an email at 10am after calling plenty of times. I received an email at 12:56pm staying chairs are on the way. So thankful my event was later in the day and not in the morning. Because I would’ve been SOL. I never verbally spoke to a person on the phone on my wedding day. Only a damn email. The venue staff was present until 1am ! Another lie. Your employee saw he was gonna have to move the chairs from the 4th floor to the 1st by himself. That’s why he didn’t take them. I paid for Saturday retrieval by 11pm I believe.

    A few words for the company . Please brush up on the consumer review freedom act.

    Instead of threatening customers , maybe take the feedback and do better . It’s no excuse why all my chairs weren’t delivered at once ! Instead of an apology for having the bride frantic on her big day because she’s worried she won’t have enough chairs .

    They sent me a invoice for over $7k because I wouldn’t take down my review on Google. This company is unprofessional.

    Amerevent Tent Party Event Supercenters - St. Louis's reply:

    Ashley owes Amerevent thousands of dollars for keeping chairs 3 extra days without paying rent, giving notice or getting our approval --- it impacted another bride's event. But she cares nothing about that, instead falsely claiming she was mistreated because she called our sales line (not the warehouse number given in her contract) late into the night. She wanted free early delivery and was told they would try. Her contract was very clear that her rental would not begin until Saturday afternoon and we had until then to deliver. As it turned out, she wanted to use the chairs for a dinner the day before without telling us or paying the rent owed. By the way 200 chairs is always delivered by one person. It takes 2 hours. See the reviews from honest people, Ashley we will have to handle in court.
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