Alvin's Kitchen Reviews
Reviews
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4.4 out of 5 rating
4.4
Good
33 reviews
Recommended by 88% of couples
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Quality of service 4.4 out of 5 rating4.4
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Average response time 4.4 out of 5 rating4.4
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Professionalism 4.5 out of 5 rating4.5
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Value 4.5 out of 5 rating4.5
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Flexibility 4.4 out of 5 rating4.4
+14
User photos
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Loni Sent on 06/02/20255 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Attentive and Accomodating
Fantastic! Fast turn around. Went above and beyond. Made a special request dinner and knocked it out of the park. Reasonable pricing and very attentive. Thank you again Alvin! -
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Keerti Sent on 07/08/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Delicious food and on time delivery
A big shout out to Alvin for this customized Taco bar!! We, family of 40 people visited Gatlinburg on July 4th weekend and we’re looking for vegan/vegetarian catering options. I reached out to Alvin in June for the same and he happily agreed to cater our needs. He has a lot of vegetarian and vegan options in the menu but we wanted something more customized. The food was really yummy and delivered on time. I wanted to take better pictures but it was so good that our family just couldn’t wait. Thanks Alvin!-
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+2 photos
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Sydni Sent on 03/07/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Delicious rehearsal dinner and reception meal!
We had a DELICIOUS rehearsal dinner meal - spinach and artichoke dip, soft pita wedges, Cesar salad, chicken marsala, carrots, and a variety of cheesecake!
Our wedding reception meal was strawberry spinach salad, baked potato, rolls, veggies, and some of the best steak I've ever had! The service was also great on both occasions! -
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Erica Sent on 10/27/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our perfect day
On October 12, 2019 Alvin’s Kitchen catered our wedding event held on site at our cabin were we had our ceremony and reception. They were very professional and diligently took care of every need. The meal they prepared for us was delicious! We highly recommend! Thank you again NeNe! -
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Hallie Sent on 08/21/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing People and Food
Alvin's Kitchen was absolutely perfect for our morning wedding. The food was fantastic and the employee's were so kind and they worked hard. Nene made our experience with booking very easy and stress-free. I would recommend Alvin's Kitchen to anyone who asks. -
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Madison Sent on 04/08/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Gatlinburg Wedding
They were perfect! My wedding reception could not have been more perfect! -
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Dillon Sent on 03/06/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Engagement
Alvin’s kitchen is by far one of the best experiences I could have imagined! If your looking for someone to go above and behind talk to NeNe she is definitely great at her job for setting everything up! Alvin came to our cabin for our engagement and stunned my fiancé with his chiefs skills! Great experience and highly recommend for any occasion! -
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Courtney Sent on 02/06/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding Catering
Alvin’s catered our wedding in January. They were absolutely wonderful.
They deserve more than 5 stars.
We actually a few months before the wedding .. a few members of my family and I met with Alvin to do a tasting. We fell in love with his hospitality and the food. He was such a great guy and was very accommodating.
Nene (Alvin’s coordinator) helped a lot with questions and was always available. Any time I had a question she was always a phone call away.
The food was unbelievable.
They also did all of the reception decorations (linen, centerpieces, tableware,etc) everything was just perfect.
Prices were defiantly reasonable and affordable.
Highly recommend ... and like I said before they deserve more than 5 stars!!-
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+5 photos
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Laura Sent on 01/13/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
5 stars!
My husband and I got married at the Magnolia in Pigeon Forge in October. We had an unfortunate circumstance in which our caterer was no longer available 2 months before our wedding. Alvin's Kitchen stepped in immediately and helped us recreate our menu and stuck to our budget. Our guests raved about the delicious BBQ. We had cupcakes and mini cheesecakes for desert in place of a cake, exactly as we envisioned. The staff was wonderful, the food was delicious and we wouldn't have changed a thing. Thanks Alvin's Kitchen! -
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Silvia Sent on 01/08/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Flexible, affordable, delicious!
Alvin, Nene and their team were so amazing to work with. Since the beginning they were super responsive, flexible and accommodating. We wanted to have Risotto and not only we got it -despite not being in their menu-, but it was AMAZING! Salad was highly acclaimed amongst attendees as well! Everyone loved the food, and the guys on-site were great to work with, super helpful, kind and easy going. Love, love, love! Thank your for everything! -
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Alicia Sent on 10/31/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
They did an outstanding job on my wedding day!
They were very wonderful! Food was amazing, customer service great, everything was perfect of my day because how amazing they were! Thank you! -
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Betsy Sent on 10/29/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing food!
My husband and I did a tasting before our reception and were blown away with how great the food was, we knew we had to have his food. The night of our reception everyone was raving about the food and how good it was. Also the cake was absolutely delicious!! The bartender and server were so much fun! Alvin was quick to respond with any questions we had and was a joy to work with. -
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Savonnah Sent on 08/20/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The food was amazing! Alvin is very professional. The price of the food was affordable. Very satisfied with the experience of the tasting! -
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Dorothy Sent on 08/01/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
excellent service,good food nice place, pretty, good location, friendly people, everyone had good time,good, good, goof great, easy to work with, very good great food excellent dessert spectacular great service, would recommend to someone else in area centrally lly located -
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Kathleen Sent on 10/24/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
GSMC was a fantastic choice for our cabin reception. The selection is amazing! The pricing is extremely affordable and you can customize your menu even if you have a small gathering like us. Casey was awesome yo work with and made sure everything went smoothly even when we planned from a far. The attendant set up on time, was extremely professional, and friendly. Oh and you have to try the brie! It was delish! I would totally recommend GSMC! -
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Noelle Sent on 04/19/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Casey helped me plan out my big day and made everything so easy. Not only did she help with the menu, she booked our tables and chairs, suggested other vendors such as our cake lady and offered several other services in addition to providing our meal. She made planning my wedding seem so easy and stress free. The staff were professional and on time. I really have no complaints. Our day was perfect. -
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Jessica Sent on 03/12/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Christina has been an absolute god send! If it weren't for her not only being my caterer but helping me to find other wonderful vendors in the Gatlinburg area, I would be lost. She has given me complete peace of mind for everything for my wedding day! -
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Ashley Sent on 04/23/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Food and service was amazing!!! Thanks for everything! -
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Tanya Sent on 12/31/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Tyler did a FANTASTIC job. The food was great. He put ice in our champagne buckets and helped to open all of the champagne bottles, cut the cake and even saved some of the appetizers for us since we missed out during our photography session. And the goat cheese rissoles are to die for - everyone LOVED them! Thank you for helping to make our wedding such a great event. -
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Ron Sent on 07/24/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great team, Always professional , reliable, service is awesome. The food is always fresh, hot, delicious. I enjoy working with them and recommend them highly -
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User1255171 Sent on 07/24/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The guys at River Plantation Catering rock! Our food was awesome. Chef Matt did a really great job creating our menu, and even accommodating to our vegetarian guests. Both Tyler and Chef Matt were extremely professional, and super personable towards me, and our guests. Thank you! -
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Dorian Sent on 07/03/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Everyone raved about the food! They came to our venue,set up, served, and cleaned up!! The food was delicious and there was plenty to go around!! Thank you for being a part of our wedding day!! -
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Judy Sent on 07/23/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
SPECIAL THANKS TO THE PEOPLE OF RIVER PLANTATION FOR THEIR USE OF THEIR BUILDING AND THE CATERING WAS FANTASTIC. HAD TO FEED AROUND 160 PEOPLE AND THEY MADE IT LOOT EASY. MR. MICHAEL COBB OFFERRED TO SWITCH OUT DESERT FOR A FRUIT BAR AND THAT WAS A BIG HIT. THE FOOD DISPLAY WAS GREAT AND EVERYONG ENJOYED THE FOOD. SPECIAL THANKS TO TYLER SCOTT FOR OVERSEEING EVERYTHING. HE WAS A GREAT HELP. ANYTHING WE NEEDING WAS TAKEN CARE OF.
THANKS AGAIN AND HOPE TO HAVE A FAMILY REUNION AT RIVER PLANTATION IN THE FUTURE.
ULI AND JUDY CORREA -
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Renee Sent on 07/10/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
River Plantation Catering was phenonimal! I HIGHLY recommend River Plantation Catering to anyone holding an in Event in the Gatlinburg, Pigeon Forge - Smoky Mountain Area. Micheal, Chef Matt and all of the crew was fantastic to work with, and more then meant, and over exceeded our needs and expectations for our spring wedding. The food was delicious, and beautifully put together. Their facility was well kept, and extremely clean! I didn't have to worry about a single thing! We will be back in the fall for our annual family reunion in Sevierville for sure! Keep up the fantastic work guys! -
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Stacy Sent on 02/26/20134.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I loved the food! It was my wedding day and I honestly didn't eat very much, but it was delicious. Janet and the rest of the crew here were easy to work with and very affordable! The staff helped out and my reception was a blast! -
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Amanda Sent on 10/11/20144.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
When we first booked this caterer it was known as River Plantation Catering. The 3 gentlemen that we dealt with we so accomidating and friendly. They managed to squeeze us in for taste testing because they knew we were from out of state. The food was outstanding and the price was reasonable. About two weeks before the wedding I attempted to ccontact them to give my final head count and payment but I found the phone number was disconnected and the website stated the name and location had changed. I called the number on the site. But it went straight to a full voicemail box. Needless to say I freaked out a little. It took my mother calling our cabin rental place and pleading with them to track this cater down to get a hold of them. They were apologetic and assured me everything was still fine but they had a new chef as well. The food ended up still being amazing and the staff was accomidating and friendly. We got many compliments and I enjoyed talking to the staff. They were all smiles and wouldn't let me lift a finger. The only complaint I had would be communication. Would have been nice to know the whole business changed. -
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Rachel Sent on 05/27/20254.6 out of 5 rating4.6
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Excellent Service and Food
Alvin did the food for our family reunion. His food was delicious. I changed up the menu a little and he came through with the best tasting food. If you re having a family or reunion, this si the place to go. His team is aswesome! I would us them every time I am in Gatlinburg.
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Terri Sent on 11/04/20174.4 out of 5 rating4.4
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Quality of service 4 out of 5 rating4.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Casey was very helpful and worked with my daughter mostly via email. Food was good...but not spectacular. Server did a great job and handled everything well. -
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Rachel Sent on 02/06/20173.9 out of 5 rating3.9
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Quality of service 2.5 out of 5 rating2.5
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 2 out of 5 rating2.0
Casey was the only person in the area that seemed to do her job at the level of quality a wedding caterer should have. She was amazing and put my mind at ease always. The only problem I did have though which I suppose was a rather big problem unfortunately, was that we had a buffet/serve yourself style wedding dinner and there was not enough food for everyone I ended up finding out. There were no extra surprise guests, I think I actually paid for more than came but some people didn't get a chance to eat :( 1 other issue was at the last minute without asking/confirming with us they changed the bread that an appetizer was on because it was to be left to be ate later in the night (didn't happen because not enough food was brought anyways) but if so they made an executive decision to change the dish which in the end I didn't like at all compared to the original. Again, Casey was amazing though but big issues when coming to a wedding. -
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Kathryn Sent on 11/02/20231 out of 5 rating1.0-
Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Unreliable and dishonest
We booked Alvin in January for an October wedding. We paid a $1200 deposit. He didn’t show up, and we were forced to make a grocery run and cook hamburgers and hotdogs. He ruined the day for the bridal couple and their guests. Do not book this unreliable, dishonest caterer! -
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Debbie Sent on 05/23/20171 out of 5 rating1.0
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Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
BEWARE!! Got them to cater for my small wedding of 30 people. Casey had said she would be there 2 hours before the ceremony started to set up so that they were not interrupting the ceremony. I waited on them for 2 hours trying to call the number they had given me but when I dialed it the message said it was a non working number. For 2 hours, I tried researching another number to reach them at with no success. Finally,, at 4:15 they show up. Needless to say I was a nervous wreck and had not even gotten ready for my own wedding trying to prepare what we were going to do if they did not show up. They could have at least called me to say they were going to be late. I never write reviews but this was the worst experience with a business I have ever had. Do Not go here for your catering needs. You will be sorry if you do!!!!!! -
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Taylor Sent on 03/20/20180.5 out of 5 rating0.5
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Quality of service 0.5 out of 5 rating0.5
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Average response time 0.5 out of 5 rating0.5
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Professionalism 0.5 out of 5 rating0.5
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Value 0.5 out of 5 rating0.5
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Flexibility 0.5 out of 5 rating0.5
Just wanted to give a warning to all east TN brides....
DO NOT HIRE Great Smoky Mountain Catering Company aka Alvin’s Kitchen. You will be sorely disappointed. The food did not match descriptions at all. For example, one item was a quiche, and this description comes directly from the company: “Bacon and Cheddar Grits Quiche: This homemade quiche is outstanding. The cheddar grits become the crunchy crust and the bacon and creamy egg custard are cooked until lightly browned.” We actually received mini quiches that looked (and tasted) like sams club/Costco quality. Some menu items were missing altogether. The sliced ham looked and tasted like cheap packaged lunch meat.
Also promised were the “champagne/sandalwood” colored napkins. They brought burgundy napkins instead. Staff was instructed to set place settings at tables, which they did not. We were unable to place our favors on the plates because they never put the plates out. Don’t waste your time or money! -
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Martha Sent on 03/20/20180.5 out of 5 rating0.5
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Quality of service 0.5 out of 5 rating0.5
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Average response time 0.5 out of 5 rating0.5
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Professionalism 0.5 out of 5 rating0.5
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Value 0.5 out of 5 rating0.5
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Flexibility 0.5 out of 5 rating0.5
Brides beware!!!! Do not use this caterer. They were difficult throughout the process and we should have known then that this was going to be awful. The menu sounded elegant and delicious, but this is what we got: canned sweet rolls from the refrigerator section of the grocery store, boxed scallop potatoes (the cheap box type) w/ cheese on top, cold hard biscuits, package ham slices (that was supposed to be the glazed honeybaked type ham); THE FOOD WAS TERRIBLE!!!! DO NOT USE THIS COMPANY!!! They probably spent about $200 on food and charged us over $2000.... They did not put out the plates, or get there on time... They were late serving everything. OVERALL I can not say enough about the terrible job they did. I have rarely left a bad review in my life and try to give positive comments for businesses, but this business is a scam. Please beware. My daughter requested a refund or even a partial refund and the lady in the office NENE was very rude and offensive. Please be very careful and do not use these people. It is a total scam. The lady that used to run this when it was getting 5 stars was supposed to have been very good. They are now using the name "Alvin's Kitchen" so please spread the word and protect your friends. Thank you! -
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