69 Reviews for Alexa Claire Boutique and Tux Shop
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We got all the tuxes for our wedding at Alexa Claire Boutique. Everyone looked very nice! We had a few snags in getting everything the right size, so word to the wise make sure to speak up if something doesn't seem to fit just right. Don't be shy because I'm sure they would try to help as long as you say something beforehand.
Easy to work with, very professional. We had a couple of things that did not fit the guys and they were fixed immediately. The guys looked great for the wedding!
Great team over at Alexa Claire Boutique! Willing to work with you and figure out everything you need. The tux quality was well worth the money.
Great selection of tuxes, most of them fit well and the few changes that had to made were made quickly.
They were Fantastic! Everything turned out just as we had hoped!
This is a very professional Tux shop and they are very accommodating to use. I would like to see more options for renting female's wardrobes.
Alexa Claire did a very good job on my groomsmen's tuxes. Adjustments that were needed were done right in the store and in a timely manner. Overall, we had a great experience with them.
Couldn't be happier with my experience. They really are the gold standard of the area.
Thank you very much we enjoyed being a part of your wedding and meeting your family. All the best to you and your bride.
Everything was okay paints could've fitted. BETTER ALL OF THE MEN IN THE WEEDING WAS COMPLANING ABOUT THEM . Other then that we had a really good time
Be sure to ask questions about cancellations. For example.. If you or your party paid for your rental in full and something happens and a person of your party is not able to come to the event? What happens to the rental that is already paid for? it never left the boutique so are you entitled to any money back? Anything can happen ...you never know.
We know that sometimes things come up and customers need to cancel their rental. We have a detailed rental agreement that we have every customer read & sign before placing the order, including our cancellation policy. It is not our policy to issue a cash refund at the register, therefore a check would have to be issued from our accounting office. We apologize for any inconvenience for a delay in that process.
I have nothing but great things to say about Alexa Claire Boutique and Tux Shop! Both staff and owner made us feel completely at home and were especially helpful to my Dad in making sure he looked his best for my wedding. And that he did! He looked very handsome! Thank you so much for eye for detail, your help and kindness!! I highly recommend!
It was a pleasure meeting your family. We were glad to be a part of your special day and to make your parents first visit to Michigan a pleasant one. All the best to you and your new husband.
They were very helpful patient and understanding
I would highly recommend this vendor for tuxes/suits. They are very friendly and accommodating. Their prices are very reasonable as well.
We appreciate your business and consider you like part of the family. We are genuinely interesting and invested in making sure your wedding was all that you wanted it to be. Congratulations!
Great place for tuxes in the St. Joes area!
Thank you Katie, it was a pleasure being a part of your wedding. We wold love for you to share pictures of your wedding party with us on facebook (alexaclairetux) & twitter (alexaclairesj)
The staff was very professional and east to work with. They got us exactly what we wanted for our wedding and were able to make changes the week of the wedding for those who needed different sizes. I would recommend them to anyone getting married in the St. Joseph area.
Thank you so much for your kind words. We not only are specialists in formalwear in the area, but we completely enjoy being part of your special day. We always make sure that our customers have the correct fit before they leave our store, so I am glad that everyone tried on in the store. We would love to see pictures!
When I went in initially I was told if we rented 5 tuxes the 6th was free. We had 5 groomsman plus the groom. No ones was free. But that's besides the point. They weren't ready until the very last minute and all sizes where taken months before. One of the groomsmans sizes were lost. One had different pants and they told me that 2 days before.
We are sorry that you were not completely satisfied with your experience. To clarify, you did not choose a complete outfit with a coat, therefore, the groom's tux was not free. Your selections included some special order items, and we are subject to delivery on those as indicated on each receipt. The groomsmen are notified by email when their outfits are ready, typically 2 days beforehand. The groomsman that had a different pant needed a different size than what he had submitted to us as measurements and we do not carry the selected style in our service center, so we could only sub a pant in the same fabric last minute.
Overall, I think Alexa Claire was a good choice for us. My biggest complaint was that my groomsmen, couldn't submit measurements online. They each told me of struggles they had. However, everything turned out wonderfully. We were able to get everything and the shop made sure that everyone was fitted and adjusted properly for my big day. They were very helpful and responded quickly to all concerns. If I had it to do over again, I would still choose Alexa Claire again. They are very hard to beat for service in the St. Joseph/Benton Harbor area.
Thank you Brandon for your comments. I believe it was your party that brought the fact that people were having trouble with submitting the measurements online. We had not changed anything on the website forms so we investigated and found that the email was being blocked by an upgrade to the email server. So, thank you for bringing it to our attention. All is working again! Again, thank you for your kind comments, we truly care about our customers and want to ensure that their events are perfect.
We were very thankful everything worked out great, they wrote very helpful with the wedding party, I recommend them to everyone.
Thank you Louella, we appreciate your business. It was our pleasure to help make your wedding day special and carefree!
The grooms pants were not the correct style and the ushers suspenders were the wrong color.
Thank you for your response, we like to have our customers try on in the store before the event so that these items could be addressed. We apologize that there was a misstep on those small items and appreciate you bringing them to our attention.
Great to work with, very helpful with sizing and good selection of suits. If they don't have what you want they work to get it.
The staff was extremely helpful in getting us everything we needed through email since my husband was in Japan until right before the wedding. Everyone I was in contact with was so friendly and kind which is refreshing. The tuxes themselves were gorgeous and high quality. I would say price wise we got great prices for special order tuxes. I would recommend this shop for sure!
It was a pleasure working with you Janay and all your efforts to keep your wedding party organized despite the fact that they were all out of town. The navy tux looked very handsome on Kellen ( a 6'7" basketball player)! All the best to you!
The ladies there have been great!!! We were able to get my fiancés tux for free with the purchase of 5... AND we got both bridesmaid dresses there! They have been super flexible after I moved from there area and had to work things out over the phone.
Thank you for taking the time to review our services! We love being a part of your special day & can't wait to see pictures!
Julia and her staff were AMAZING!! Great to work with and a great selection for our Guys to look stunning on our special day!
We are so happy you loved the way your guys looked on your wedding day! You we're an amazing group to work with as well. Congratulations again Mr. & Mrs!
All the employees we dealt with were wonderful and professional
Thank you so much for taking the time to review our services. We pride ourselves on our great selection for both bridesmaids & groomsmen attire, and try to exceed your expectations of a typical customer service experience!
Alexa Claire Boutique did an amazing job providing tuxedos for the groom, our bridal party and family members ! Claire and her team made sure that everything was perfect for our wedding day and everyone looked so handsome thanks to her !! Amazing customer service and I never stepped foot in the boutique. I live in Brooklyn NY and worked with Claire via email and phone. Claire responded quickly to all of my emails and phone calls and assured me everything
Would be perfect and she was right!!!!!
Thank you so much! What a wonderful story to share with us - we love hearing feedback from our customers.