ALENA FEDE DESIGN STUDIO Reviews
Reviews
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4.9 out of 5 rating
4.9
Excellent
45 reviews
Recommended by 97% of couples
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Quality of service 4.9 out of 5 rating4.9
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Average response time 4.8 out of 5 rating4.8
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Professionalism 4.9 out of 5 rating4.9
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Value 4.9 out of 5 rating4.9
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Flexibility 4.9 out of 5 rating4.9
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User photos
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Melissa Sent on 04/30/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Alena is amazing!
Look no further! I would give 10/5 stars if I could. I called Alena with an S.O.S. situation less than a week before my wedding. From our first conversation, she was calming, encouraging and incredibly knowledgable. Not only did she provide a better solution to the fit issue than any other seamstress in town, but she had it done in less than 48 hours **and** charged half of what others were quoting me. I am blown away. I could not be happier with this experience —Alena and Olga are incredibly talented and true professionals! The fit is even better than I could've imagined. -
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Allison Sent on 06/29/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Lifetime of memories
My sisters didn’t wear my moms dress & I preferred something else. I brought Alena my moms dress in hopes to use her beautiful train as my veil. A seam almost ruined this idea, but not for Alena. She offered to use the lace from my mothers trim for a veil. After approval from my mom and sisters I brought her a veil and my moms dress. Oh my are the results stunning!!! What a way to create a family heirloom. Alena I did not pickup and see you. However, I cannot thank you enough. It was breathtaking!! -
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Vivi Sent on 11/08/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best wedding designer ever!
Alena is such a great professional. My experience from beginning to end creating my perfect wedding dress 👗 was a dream to remember! Thank you Alena for all your hard work and amazing talent! -
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Ashley Sent on 05/15/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Alena is amazing
I contacted Alena because I wanted to wear my mother's wedding dress for my own wedding, however my mother wore a 16W and I wear a 5, so I was worried this would not be possible to alter without completely changing the look of the dress. She was very responsive, professional, and she was able to alter the dress down to my size and it looks exactly the same! I could not have been happier with the results. She was extremely reasonably priced, she got the job done quickly (without sacrificing the quality of her amazing work), she helped me try on my dress, showed me how to properly lace the corset in the back, and offered her services on any future alterations, questions, or fixes before the wedding. Alena is amazing and I can honestly say, if you need anything done for your dress, whether repairs, alterations, recreations, ANYTHING, this is the woman you need to see! -
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Chrissy Sent on 01/06/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful Restoration
Alena beautifully restored my mom's wedding dress for me to wear. She made it modern while keeping the integrity of the original dress. Would highly recommend! -
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Hayley Sent on 12/13/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Quick, affordable dress alterations
I had a fantastic experience with Alena. She removed a layer of netting material that I did not like from the bust area of my dress, and took in the lace back straps (they were too loose on me). She also added a bustle, complimentary! She was by far the most affordable alterations I was able to find in the Charleston area. No appointment fee, no tricks. She simply wants to help brides look their best in their dress. Not to mention she was very quick! She took less than a week to make my dress flawless. She truly seems to LOVE what she does. 10/10 recommend -
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Brittany Sent on 11/20/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Dress Alterations
Alena is incredible! I bought a sample size dress (2 sizes too big) and Alena worked her magic. I was so nervous in the beginning because the dress needed to basically be taken apart and put back together in order to fit me properly. Alena answered every crazy question I had and was so patient with me. From all the late night texts I sent her to the last minute changes I made, she was outstanding. In the end my dress fit so perfect, it was even better than I had imagined. Thank you, Alena!-
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Donna Sent on 11/20/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Custom Wedding Gown Designer and Bridal Assistant
I am a huge fan of couture gowns and passionately wanted one of my very own...... designed just for me. Alena Fede was highly recommended, and rightfully so. My dress was and is gorgeous. She even was there for my bridal shoot and wedding....priceless! -
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Katya Sent on 11/20/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The most talented wedding dress designer !!!
I came to Alena two months be4 my wedding day . I was so nervous I won’t be able to find the perfect dress . Likely Alena answered me right the way , met with me , designed for me few options Of the looks what could be perfect for my body and also what fit my vision . As a result it came out absolutely gorgeous wedding dress !!!! She brought to life my dream !!! I’m so so happy !!!!! Thank you Alena you are truly piece of treasure! Talented and very very caring person -
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Taylor Sent on 11/08/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing Experience!
Alena did a fabulous job altering and tweaking my wedding dress. She was very professional and sweet! I needed my dress done fairly quickly and she made it happen! She also made me a custom veil which went perfectly with my gown! She is very talented and I would recommend to everyone! Her work is beautiful and she is very responsive and makes everything work! -
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Victoria Sent on 11/06/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
She is just amazing!
Alena made my wedding dress and It was amazing! Perfect fit, spectacular design and great customer service!! Highly recommend!! One of the best in Charleston!!! -
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Aly C. Sent on 04/17/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Alterations Queen
Alena altered my wedding dress and made it more perfect than I could have ever imagined! My dress had quite a long train and I was nervous about how it would look bustled, but it looked flawless. She is truly a gem and I am so fortunate to have found her, nobody could have done it better. Thank you Alena!!! -
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Julia Sent on 04/17/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Alena - the fairy godmother of my wedding
Alena was so wonderful to work with and was a crucial part of my wedding! She beautifully altered my ceremony and reception dresses. She also reworked my mother's dress and handled a last minute bridesmaid dress issue. Her work is flawless and she is a true master of her craft. Additionally, she is such a warm, friendly person and I always left her studio with a smile on my face. I am so grateful I found her and would strongly recommend her to any bride! -
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Meg S. Sent on 11/26/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Talented designer and a delight to work with
Alena is a very talented designer. She recently altered my bridesmaid dress for an upcoming wedding and, despite being short on time, Alena finished the alterations to the dress in plenty of time for the wedding. She is super efficient, and the quality of her work is fantastic. The dress fit like a glove. It's a delight to work with Alena - she's very personable, easy to get in touch with, and really listens to your vision. -
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Cydney Sent on 08/20/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Alena was awesssommmeee! She did a great job on a dress that was wayyyyy too big! Initially I was nervous that it would be noticeable that a lot was taken in but not at all. She was even able to add the topper as requested and it fit perfectly. She was timely, affordable, and very pleasant to work with. I loved her studio as well! -
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Kendall Sent on 08/13/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I’ve had wonderful experiences with Alena! She is so friendly and sweet! I had her alter a bridesmaids dress, and looked amazing! I was so impressed with her work that I am having her do a custom wedding dress!! If you want a custom, unique dress-you’ve found the perfect person!! I highly recommend her for your clothing needs! She’s fast...does quality work, and reasonably priced, can’t get any better than that! -
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Alyssa Sent on 07/09/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
She did an excellent job altering my bridesmaid dress. I am usually a size 8 but since I got pregnant I needed a little bit larger size. The next size up was an 18 and that was way too big. She was able to alter it and made it fit perfect to my "new body". Will definitely recommend to anyone who needs alterations. -
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Jane Sent on 07/07/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I needed to have my couture Mother of the Groom gowns altered for my son's wedding and I went to Alena Fede. She had to do several custom alterations on the beaded gowns and she did a spectacular job. In fact, the wedding ceremony was in a Basilica in Atlanta and I asked her if she could make a wrap for my beaded gown. She took the excess material that she cut from the hem and made a beautiful wrap. Everyone thought I bought it with the gown. In addition, she remodeled my daughter's bridesmaid dress and my grandson's dress slacks. She can do anything and had such a wonderful ideas coupled with exquisite sewing skills! I will go to her for any future alterations and I highly recommend her!!!
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Christine Sent on 04/22/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I called Alena on a Sunday, after getting my wedding dress back from being messed up by another alterations lady. Thank goodness she answered! I was leaving to get married that Thursday so I needed my dress to be fixed quickly. Alena completely fixed my dress, gave me a bustle (that the other woman said couldn't be done), and hemmed my dress (which the other lady couldn't do either), all winthin 3 days! And she was extremely affordable! Thank you, Elena, for making my dress gorgorous again. You were a life saver! -
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Yana Sent on 01/30/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Alena was wonderful to work with. She did an amazing job adjusting my wedding dress and the work was outstanding. The dress fit me perfectly. I would highly recommend her to anyone looking for cloths made or alternatons needed! -
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Jess Sent on 07/12/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Saved my sample sale dress! I was able to order a sample sale dress knowing I would be using Alena! Great work extremely professional -
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Jennifer Sent on 07/05/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing and very professional service...Alena Fede was wonderful! My daughter found the dress of her dreams and was extremely happy. Would definitely recommend Alena to anyone who is looking for that perfect dress!! -
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Marcia Sent on 07/05/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I absolutely LOVE my wedding dress. Alena helped me find my dress and it was amazing. I didn't exactly what type of dress that I wanted, but I knew I wanted a strapless dress and one of the dress she pulled for me among the ones I picked turned out to be the winner. It was a hard decision, but a fun experience. -
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Maggie Sent on 07/05/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wonderful work! You are so talented Alena! Thank you so much! -
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Katherine Sent on 03/22/20165 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Alena is wonderful!! I had several things I needed altered with my dress and she really came through for me. Everything was absolutely perfect and done beautifully. I was stunned when I see my dress all finished - Alena has magic hands!! Thanks again <3 -
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User2202630 Sent on 01/27/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I was in a wedding back in October and Alena saved the day. I was in a predicament because of course I only had one week before the wedding and hadn't even ordered my shoes yet. She waited until my shoes arrived to be sure she hemmed it the exact length, then hemmed it that night and had it back in my hands the next day. A real hero. Thanks, Alena :) -
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Nicki Sent on 09/02/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Alena is a very talented designer/tailor
She altered my dress to perfection, exactly how I envisioned it.
And in a very timely manner
She is a total sweetheart! -
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User2073114 Sent on 03/21/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I cannot say enough about how amazing Alena was at making my dress look amazing. Everyone was asking me who made the dress...I couldn't believe she did such a good job, I will recommend her for anyone, she does it all. She made my dress for the ceremony, reception and nine bridesmaids dresses. I loved them all! -
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User1835362 Sent on 09/29/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Alena truly saved my wedding day. I ordered my wedding dress from my hometown and had it shipped to me in Charleston. The dress was WAY too small. I was recommended to another wedding dress alterations store and left in tears because of how the seamstress made me feel about myself and the dress. I immediately contacted Alena. She had to completely undo my side seams and pray that we had enough fabric...she turned my dress into the one I fell in love with at the bridal salon and not the boxy sack I received. Thank you so much!! -
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Lauren Sent on 08/19/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Alena is absolutely wonderful! She is so fun to work with and helpful in her advice and suggestions on how to tailor my dress. I had actually picked her out right away when I was looking for someone to entrust my grandmother's wedding dress to for alterations, but held off on contacting her because I thought she only designed dresses. I am so glad I finally reached out to her, because it has really paid off! She adjusted the puffy sleeves so that they are straight and sleek and way more comfortable than before and I know that she will make sure the dress fits perfectly on my big day. I also trust her to make sure it holds up throughout the day despite being over 70 years old! I look forward to handing it down to my daughter or niece some day, thanks to Alena's hard work at keeping it authentic and intact! -
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Samantha Sent on 07/14/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
About a month ago, I received a bridesmaid dress that I ordered online for a wedding that was taking place in about a month. When I tried on the dress for the first time, it was too small. Panic set in and I was debating whether I should pay the shipping and handling fee to return the dress (hoping to choose the correct size) or to find someone who could provide alterations. I found Alena Fede online and contacted her in regards to my situation. Alena responded within less than 24 hours and was very eager to help me out. I met with Alena on three different occasions to drop off the dress, to try on the dress to check her measurements after taking the dress out, and then finally to pick up the dress. Our meetings were brief and flexible! I couldn't have been more happier with her work! She was very honest and optimistic throughout the whole process. The dress fit perfect! -
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User1645819 Sent on 06/04/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Thank you for your affordable prices. Your products are very beautiful and in demand by many customers. I appreciate the easy access to your website and the easy display for the products. Thank you for kimidress.co.uk!! -
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Nichole Sent on 03/12/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Alena did an amazing job restructuring my dress! I gave her my ideas and she made it look better than I imagined. She is personable, prompt, and her design ideas are awesome! -
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User1307773 Sent on 08/29/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I was completely happy because of my choice for Alena. The dress she made fit me perfectly. She gave me a lot of advice about the dress design which were incredibly useful. The quality of work was excellent. I will definitely recommend her to my friends. -
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User1030384 Sent on 11/29/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Alena custom made my gorgeous lace gown and matching cathedral veil. Alena is such a talented designer, I was able to describe my perfect wedding gown and she sketched it before my eyes. In a few short weeks the sketch came to life. I was blown away by the fit of the gown and Alena's attention to detail. I love her work. I was so lucky to wear her custom gown down the aisle. -
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Megan Sent on 06/26/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Alena designed and made my engagement party dress, my wedding day hairpiece, and all of my bridesmaids’ dresses and hairpieces. She first learned about my style, and then put together several sketches to review along with recommended fabrics. She was patient and always a pleasure to meet with. The results were gorgeous and compliments endless. All of the girls had such different body types but she made everyone of them look amazing. I was very happy with Alena’s work and look forward to hearing about her continued success as a designer. -
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Yuliya Sent on 12/22/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
It was such a plesure to work with Alena Fede, she is such a talanteddesigner, her dresses are FABULOUS, my wedding fress was amazing, GREAT JOB!!!
I like the way she works with customers, it makes you feel spaecial, and i appreciate it a lot. I would defenately recomend her to everyone!!!! -
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Tory Sent on 04/20/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Alena Fede is an amazing designer, who puts her heart and soul into all the fabulous gowns she creates. I would highly recommend buying one of her dresses because they are flawlessly crafted, high quality, and one of a kind. Her gowns can fit anyone's budget; she'll work with anyone's personal desires as well. -
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Karina Sent on 04/08/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Would like to share my experience with other brides who is looking for a dress of their dreams! I wanted to have absolutley unique dress so thank you very, very much Alena - you made my dream came true! She has a big selection to chose from, but i already had idea in my mind how i want my dress to look like.
And one of the most important thing things - Alena made the price affordable for me.
Thanks again! -
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Hallie Sent on 05/15/20194.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Custom made dress
Alena did an amazing job on my dress. Just a little hiccup in with an appointment (which has happened to all of us at least once) but then she drove my dress two hours to me and did any last minute alterations in the hotel and it turned out beautiful! Loved it and everyone commented on the color (pale blue). It was perfect. -
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User2076102 Sent on 03/24/20154.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
Alena was very helpful and sweet! I got the dress of my dreams! Thank you so very much for everything! I could not be happier!!! -
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Marian Sent on 04/08/20114.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 4.5 out of 5 rating4.5
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Really enjoyed working with Alena. Had a big problem finding my Dream Dress(didn't like the fabric, or some of the design elements, it just didn't look good on me, or the quality was not good enough), but thanks to Alena I got exactly what I wanted. I was totally impressed how inspired she gets working with a client! She helped me to get even better idea of what I want and choose a better looking and natural fabric for my dress which is so pleasant to wear! Special day needs a special attire! And a custom made gown makes you feel even more satisfied, not only because it fits perfect to your body, but also because it makes you involved in a process of creating it. Wish all the brides could have an opportunity to wear a Dream Dress on a special day, delivered by an inspiring designer such as Alena Fede! -
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Jessica Sent on 11/16/20154.7 out of 5 rating4.7
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Quality of service 4.5 out of 5 rating4.5
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Working with Alena was easy and painless. I sent her pictures of dresses that I liked and also photos of dresses I had tried on. I then gave her a price range and some things I didn't like and let her design the dress. She sent me the sketch when it was done and tweaked anything that I didn't like. I also tried the dress on a few weeks before the wedding and was able to get it taken in and it was still done two weeks before the wedding. -
Quality of service
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Torborg Sent on 05/21/20134.6 out of 5 rating4.6
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Alena and her assistant were incredible! They did an amazing job tailoring my wedding dress and it fit me perfectly when they were done. They adjusted the cap sleeves, altered the ribbon belt and added a bussel. On my bridesmaid dress they actually "rebuilt" it to fit her (it was two sizes too big and non-returnable) and the end product was gorgeous! They work out of their apartment and just moved when I worked with them, but overall were very professional and good at getting back to my emails. I would go back to them in a heartbeat and would love to have cloths custom made by them Their custom wedding dresses were gorgeous and beautifully well made. If I didn't already fall in love with my dress I would of defiantly asked them to make something for me! -
Quality of service
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User1763615 Sent on 04/13/2014
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Quality of service 0 out of 5 rating0.0
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Average response time 0 out of 5 rating0.0
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Professionalism 0 out of 5 rating0.0
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Value 0 out of 5 rating0.0
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Flexibility 0 out of 5 rating0.0
I DO NOT recommend you even CONSIDER WORKING WITH ALENA. She does not follow through with what she promises! I ordered a wedding dress 5 months before my wedding. She told me I would have fabric samples and a drawing within a week, it took her 4 months with many lies proceeding up to the delivery of the samples.
My dress was due one month before my wedding so I could allow for alterations. As the due date approached, I asked for progress photos, she would not send. Once she even told me she mailed the dress and it came back undeliverable but she could not provide a tracking number and also could still not provide any photos showing the dress even existed.
She promised several times it would be there the next day, still nothing. I told her to cancel the order, I would have to find another dress!
Three weeks later and only one week prior to my wedding she sent photos and promised it would be a perfect fit! I told her I would try the dress but if it wasn't a near perfect fit that I reserved the right to return it. She agreed. The dress arrived, shoved in a small cardboard box, it was 2 sizes too big, the details that made is special and unique did not even work, it had puckering in weird places and the fabric was a wrinkled mess from being mailed in a small box.
I have tried several times to contact her to send the dress back and get a refund. I have not heard from her at all!
Do not take a chance!! -
Quality of service
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