Affordable Events Reviews
Reviews
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3.7 out of 5 rating
3.7
30 reviews
Recommended by 75% of couples
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Quality of service 3.8 out of 5 rating3.8
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Average response time 3.6 out of 5 rating3.6
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Professionalism 3.5 out of 5 rating3.5
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Value 3.8 out of 5 rating3.8
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Flexibility 3.9 out of 5 rating3.9
+4
User photos
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Lynne Sent on 08/30/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Rentals, Advice and SetUp - Full Service
We planned this wedding during COVID which made it particularly difficult as we were not sure how many people would actually be able to come. Scott was very helpful and gave us suggestions about what we would need and Nicole was always available to answer the logistic questions. They were there to help with picking out the specific dish service, glassware and linens. Very friendly. Very helpful. Highly recommend -
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Angela Sent on 06/30/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wonderful and perfect!
Your most definitely recommend this company. They were so accommodating and professional. Their product is so beautiful and well maintained. Thank you Scott and Necole for making my daughters day beautiful. -
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David Sent on 12/26/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
All Your Wedding Needs
Scott and the team at Affordable Events provided a variety of items for our wedding. Foremost, Affordable Events has elegant and clean restroom trailers. Scott also provided us with excellent flatware, dishes, and glasses as well as tenting. He also pointed us in the direction of an emerging catering service, M.A.N.E., who we hired and recommend to anyone. Scott and team were great and engaged with us throughout our planning process. -
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Andrea Sent on 11/07/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great Rental Company
Stephanie and I were married on 10-5-19 at Granite Ridge in Norway, Maine. When we were looking to book our venue they recommended using we use Affordable Events. From the moment we began to work with Necole, it was effortless. She made sure we had everything we needed. She worked with us to make sure we were able to rent the chairs we wanted, sent us pictures of linen napkins, and answered any questions we may have had.
It was great working with a company that worked hand in hand with our caterer. Necole and the Fire & Co team worked out everything we needed for rentals. They talked on the phone and sent many emails to each other. Always making sure to include us and made sure it was what we wanted.
When arriving at the venue a few days before the wedding. Affordable Events already dropped off tables, chairs and the catering tent. Everything was in its place and ready for us. The day before the wedding they dropped off all of our linen and asked if we needed anything else.
If you are looking for a rental company that cares about your event, small or large, Affordable Events is the way to go.
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Michelle Sent on 09/26/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wonderful to work with!
Our rentals were great, and everything came out perfect. They were easy to work with, very helpful and attentive. Really happy with the production, it made the day so much easier and stress free. -
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Kailey Sent on 03/07/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great Services!
I am planning to work with Affordable Events for my wedding. They have great prices and great services for weddings. -
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Tom Sent on 10/10/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
It was a pleasure to work with Scott and his team on a very difficult project up in Bethel, ME. He was always available and helpful during the entire process. I would work with these guys anywhere!
Thanks Scott for the opportunity to make this wedding a huge success!
Tom - Sperry Tents Seacoast -
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Stephanie Sent on 11/30/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Necole and the crew at Affordable Events were excellent! Their prices were the most reasonable in the area and the quality of their customer service is above and beyond. Necole send us photos of color combinations of linens to make sure that we got the perfect look for our wedding day. The quality of the linens they provided was top-notch - everything was clean and in pristine condition. -
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Frank Sent on 08/15/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Talk to Scott and Necole , they will fix you right up! They have all the equipment and products any couple would ever need. Beautiful products and amazing ly gorgeous tents. Don't wait give them a call now. -
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Freida Sent on 09/10/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Scott and his team were fabulous! They arrived on time, set up the tent, tables and chairs under the tent. Scott's lighting package was FANTASTIC for the tent and the breeze barn at the Mountain House on Sunday River. As a wedding planner, I would highly recommend using Affordable Events LLC for your wedding rentals. -
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Jill Sent on 09/17/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Affordable Events is more than just a rental company! Instead of just delivering your rentals, Affordable Events sets up the tables and chairs, strings the lights, places the linens and makes the room look beautiful!
As a wedding planner, I appreciate their attention to detail and how they handle EVERYTHING. I highly recommend working with them for your wedding because they do all the work. They also make their own tables and take a lot of pride in their rentals. Everything was in amazing condition, clean and beautiful. -
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Jill Sent on 09/12/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Scott and Necole are the best. On time, clean top of the line products, and were so committed to making my wedding day a success. I don' t know what I would have done with out them. THANK YOU FOR BEING AWESOME! -
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Jill Sent on 02/20/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Scott and Necole did an awesome job getting my chairs, glassware, and table linens on time, perfectly clean, and exactly what I wanted. Thank you Affordable Events for making my wedding special and easy. -
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Rae-Lynn Sent on 10/23/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our DJ/photographer recommended Affordable Events and we are very happy he did. Scott and Necole are great to work with and will get you anything you need. The quality of the rentals are unsurpassed and you can't beat the price. When we couldn't reach Scott he would get back to us within a day or two. There isn't anyone else we would ever go through for our rental needs!!!! -
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User849551 Sent on 07/02/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We loved Affordable Events! They made our tent look like an actual inside venue! We totally recommend the tent liner. It is more money, but absolutely beautiful! The tents were white as white can be. And they set up everything for us! A wonderful company! Thank you Scott and Necole! -
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Joe Sent on 02/21/20124.7 out of 5 rating4.7-
Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4.5 out of 5 rating4.5
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
What a top notch company to work with. They came...........they went............and we never knew they were here! Except for the beautiful tent they left for us party under. A little hard getting in touch with them at times but they always responded to my voicemails or emails promptly. Nothing like taking all the labor out of a party. They even set up the chairs and tables and took them down too. The classy touch is when they came back just before the event and set out the china and place settings. It looked fantastic. No other tent company offered that , Very professional outfit and i would def use them again.
Thanks a million Scott and Necole. -
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Dan Sent on 09/13/20134.2 out of 5 rating4.2-
Quality of service 5 out of 5 rating5.0
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Average response time 3.5 out of 5 rating3.5
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Professionalism 4 out of 5 rating4.0
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Value 4.5 out of 5 rating4.5
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Flexibility 4 out of 5 rating4.0
The best priced rentals in the Portland area. They took good care of us. They were frequently forget to return phone calls and could be difficult to get in touch with. The tent was perfect! -
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Kayla Sent on 10/11/20184 out of 5 rating4.0
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Quality of service 4 out of 5 rating4.0
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Average response time 3 out of 5 rating3.0
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Professionalism 3 out of 5 rating3.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
All the rental equipment arrived in a timely manner and was in good quality. The showroom visit was very helpful in selecting linens and table settings for the big day. -
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Geneva Sent on 11/04/20163.9 out of 5 rating3.9
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Quality of service 5 out of 5 rating5.0
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Average response time 2.5 out of 5 rating2.5
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Professionalism 3 out of 5 rating3.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
Scott and Necole are very friendly, have truly wonderful products (they set up their tents on top of a drop cloth in order to keep them in pristine condition), and provide one-stop shopping for everything you could need or want for your event. We had no issues with all the initial parts of selecting our rental package, but as other reviewers have stated before, it is very, very difficult to get in touch with them, especially by email (which is often the best way to communicate in the wedding-planning game, because then you have the communications on paper).
That was a consistent issue for us--the lack of response or lag time between replies. It didn't upset us, it just made wedding planning slightly more difficult, and if you're doing it yourself then it is already complicated enough!
The one other negative we experienced with Scott was about the contract. There was one occasion on which we were told that we had a responsibility "per the contract" which did not actually exist. It felt a little manipulative/borderline dishonest, because I think our ignorance was being counted on so that we would make Affordable Event's job easier.
Again, it wasn't a huge deal because it didn't feel malicious, and fortunately we knew the contract well enough to know that this wasn't our responsibility. Everyone should know their contracts, regardless of how awesome their vendor is!
Those experiences aside, we absolutely recommend working with Affordable Events--their rentals are truly beautiful and well-cared for, their set-up team is hard-working, accommodating, professional, and the uniqueness of their design (like the live edge pine bar and the farm tables and chandeliers in the tent) make them completely worth it. It is a wonderful product and we are so happy and pleased that we went with Affordable Events--they were still worth the extra work on our part! -
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Tesia Sent on 09/06/20233.6 out of 5 rating3.6-
Quality of service 5 out of 5 rating5.0
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Average response time 3 out of 5 rating3.0
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Professionalism 3 out of 5 rating3.0
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Value 3 out of 5 rating3.0
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Flexibility 4 out of 5 rating4.0
Turned out beautifully
I am so happy I did a tented event, my venue had other options but the tent and lighting was beautiful. Similar to another review on here, I didn’t appreciate the sales tactic. I am in sales, but they were very pushy and did act like everyone else is terrible. I was also told Necole would reach out in January, but when I didn’t hear from them in March, I got scared I booked with a fake company. Having the visit to the showroom was nice to chose linens and design. My venue was excited they delivered all the plates and linens. It turned out beautifully. My dj accidentally took a linen and was going to overnight it but they were quite strict with having it back by a certain time so my dj had to pay $100, so just be sure they get everything back in a timely manner.
When I sold on the floor design they sent me they were ok with some back and forth to rearrange the design. But ultimately my coordinator and I decided something else was better and rearranged it -
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Helena Sent on 11/02/20133.6 out of 5 rating3.6
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Quality of service 4 out of 5 rating4.0
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Average response time 2 out of 5 rating2.0
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Professionalism 3.5 out of 5 rating3.5
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Value 3.5 out of 5 rating3.5
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Flexibility 5 out of 5 rating5.0
Very hard to get a hold of them esp wth email....I also never received my floor plan till a few days prior to wedding.... -
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Rachel Sent on 09/13/20222.8 out of 5 rating2.8
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Quality of service 2 out of 5 rating2.0
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Average response time 5 out of 5 rating5.0
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Professionalism 1 out of 5 rating1.0
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Value 3 out of 5 rating3.0
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Flexibility 3 out of 5 rating3.0
Pushy sales tactics
I spoke to Scott twice while shopping around for rentals for my wedding. I felt quite uncomfortable listening to his sales pitch. He chooses to talk badly about his competitors & made me feel that if I didn't choose his services, the company I did choose ultimately would not come through on my wedding day. As a bride whose done her research & is planning my own wedding, I don't need added stress like that.
His pricing is higher than some his competitors but the packages are full-service and do include setup. For some I'm sure Affordable Events is a great choice, but as a budget friendly bride I don't appreciate being pushed to spend thousands of dollars more while being made to feel that is my only option. -
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Meghan Sent on 10/31/20182.4 out of 5 rating2.4
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Quality of service 2 out of 5 rating2.0
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Average response time 2 out of 5 rating2.0
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Professionalism 2 out of 5 rating2.0
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Value 3 out of 5 rating3.0
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Flexibility 3 out of 5 rating3.0
Would Not Choose Again
Overall, I feel as though I had a poor experience with Affordable Events LLC. I'm not one to be negative or give poor reviews, but I feel as though the customer service was really lacking from Scott and Necole. Also, as a bride-to-be with no wedding planner or experience, I feel like they kind of took advantage of me due to my lack of knowledge.
First, the POSITIVES: They were recommended by my wedding venue for excellent installation and sturdiness of the tent on top of a mountain. It was pretty windy the day of our wedding and the tent held up great. They were prompt setting up the day before our wedding and the farmhouse tables/bar was beautiful. The chandelier lighting was beautiful as well. They engaged in spontaneous trouble-shooting the day before our wedding for proper electrical set-up and change of tent size (So much praise for the lead man setting up recommending the smaller tent size). Also, prompt communication during EARLY wedding planning.
The NEGATIVES:
-Once I had my final guest count, it took Necole over a week to respond to me regarding tent layout. I emailed and called (left a voicemail). At one point, Scott answered 2 weeks before our wedding and said he couldn't help me since he just shut down his computer system, was ready to leave, and to call back during their working hours. This was even after I said I've been trying to get in touch with them for a week and my wedding day is very close. He gave me a bunch of excuses why they hadn't responded in a timely manner and had no interest in helping me.
-Our guest count decreased from about 130 to 87 and Necole got back to me with the new layout/amount of tables. The day before the wedding, the lead person setting up said our tent size is way too big for our amount of guests/tables. This is where I feel we were taken advantage of. The lead person recommended 20 ft off the tent size and required Scott's approval to do this. Scott agreed over the phone although I heard him say "Just make sure they know they aren't getting refunded". He said this twice very loud and clear over the phone and I had to agree to this. According to our wedding venue owner, It was THEIR responsibility to decrease the tent size with a decrease in price with our final guest count. We should have been refunded because this was Affordable Event's mistake. Because of this, our whole table layout changed the DAY BEFORE our wedding and my bridesmaids/their partners, spent hours re-organizing the layout. Also, I had to draw pictures of the new layout and send it to all my vendors. This was BY FAR the most stress my husband and I had felt wedding planning and because of these changes, we were late to our rehearsal dinner. Also, this was the only time I cried during the entire planning process - due to the spontaneous changes and interactions with Scott.
OVERALL, my recommendations are: if you go with Affordable Events, make sure you have a wedding planner/coordinator to ensure everything goes smoothly. I wouldn't trust Affordable Events again without experienced personnel checking in on them to make sure they are faithful and are doing what's best for their customers. -
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User1012229 Sent on 11/12/20121.5 out of 5 rating1.5
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Quality of service 2 out of 5 rating2.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1.5 out of 5 rating1.5
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Value 0 out of 5 rating0.0
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Flexibility 3 out of 5 rating3.0
We were very disappointed with this rental company. The day of delivary equipment showed up dirty and unwashed...as this wasn't apparent from the food and dirt covering the chairs, the crew members sent to set it up were complaining that no one washed the equipment. The day before the wedding the entire wedding party spent over two hours with soap and water scrubbing down the chairs. The owner of the company apologized and promised us a refund or gift card...that was months ago and we have not heard from him since. We were also disappointed with the lack of professionalism. It often took weeks or longer to return a phone call or email (after sending several over the corse of time). we were sent a "quote" that was completely off, when we looked more closely we realized the quantaties and amounts didn't match at all. We were shocked a company woe send a "mistake" like this and not even pick up on it. The only part of the experience we were pleased with was the set up crew. They were hardworking, honest about the uncleaned equipment, and put everything in its place. We would not recommend this company. -
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Matt Sent on 05/18/20221 out of 5 rating1.0
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Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Bully Beware
If you want to be harassed, overcharged, and underserved then Affordable Events in Maine is the vendor for you. -
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Matthew Sent on 07/06/20211 out of 5 rating1.0
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Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Go with literally anyone else
Scott (owner) threatened to sue my wife and I the first day of our honeymoon. Before doing so he harassed my mother, father-in-law, and uncle because we couldn’t be reached as we were on a plane. All of us were met with swearing, hostility, and threats of legal action......over a scratch on a table that was covered in linens. There were no photos provided nor would a scratch substantiate a $5,000 dollar claim to one table. He also charged us a different amount, unauthorized, on our credit card that we were able to halt. I’m sure others haven’t had the same fortune.
In addition to Scott being a lunatic, he was incredibly difficult to work with throughout and oversold us on faulty equipment (coffee brewer, sound system, and generator) as well as not providing a floor plan after weeks of us requesting.
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Jessica Sent on 07/05/20211 out of 5 rating1.0-
Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Use anyone else
Could not have been more unprofessional. A total headache from day 1. Look through the fake reviews to find all the real ones- I sure wish I had. -
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Jessica Sent on 07/05/20211 out of 5 rating1.0
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Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Do not hire! Beware!
BEWARE!!!! Scam artist!!!!!! Run FAST!!
I would have spent double on rentals to never have to deal with Scott. Seriously, no matter what, FIND ANOTHER VENDOR!!!!!! My ONLY regret from my entire wedding was hiring Affordable Events.
Long story short- we land in Maui on our honeymoon and immediately my phone is ringing. It’s my rentals vendor SCREAMING and SWEARING at me, multiple voicemails, 10+ text messages, threatening to sue me. He called my wedding planner, my father, my mother in law, and my uncle- screaming at all of them, swearing at them, threatening them, and threatening to charge a credit card without authorization. Every brides dream, right? All this because he said there were scratches on his tables that were 100% covered in linens, and he had NO PHOTOS of the tables beforehand.
The funny part was, when dealing with Scott, I just KNEW he was going to pull something like this. Him coming back for extra money was no surprise…
Scott was the epitome of a snake oil salesman from day 1. I thought he was a little weird, push-y, and full of himself, but I figured whatever- he rents nice stuff, he’s right down the street from our venue, he’s a little cheaper than the big guys, let’s just go with him….
First reg flag when I should have known to run. It’s 9 months before the event, so there was plenty of time. He called me 24 hours after I was in his showroom saying someone else was asking about my exact rentals for my exact date, so he needed a contract and a check NOW. I rolled my eyes (I’ve worked in sales for years and I knew it was a load of crap) but did it anyways.
When COVID restrictions were up in the air and we thought we may have to cut down on rentals, Scott could not have been more rude, cold, and flippant to us and let us know we were responsible for the full amount of the rentals for the full guest list no matter who we were able to invite. When we finally did decide on an amount, it took at least 2 months of chasing him down for an updated floor plan (funny how he was pressuring me in 24 hours but now was un-reachable). He was actually incredibly rude to me when I asked if we could talk at 3:30 one afternoon and he said his business hours were “10-2 no exceptions”….
I couldn’t believe I was being treated so poorly by THE MOST expensive vendor out of the entire wedding. I have never given so much money to anyone in my entire life (outside of my college tuition), and I was treated like actual garbage. He could not have been more unprofessional.
Now comes the weekend. His coffee machines didn’t work, his speakers didn’t work, he sold us about 10 things we DID NOT need and he knew we would never need. I asked multiple times about renting another fridge and he said he didn’t have one, but then that weekend he said to my dad “hey if you get me a 100 dollar bill I’ll get you another fridge up here”. SKEEZE BALL.
He sells you to go with him over the big guys because he’s right down the street and can come fix anything with no problem. We wanted to adjust the $1000 stage we had rented and take a small section out. Scott refused and told us to figure it out ourselves.
Fast forward to my honeymoon and the incessant calls. He called my entire family at 6:30am saying he needed to file a law suit within 48 hours. He also attempted to charge a credit card (unauthorized) with one amount, but his voicemails were threatening to sue for a completely different amount. After calling my dad my mother in law my uncle and my wedding planner, talking to them all, and realizing there’s no WAY he can move forward with this with 0 evidence, we all ignored him and waited it out.
Shocker- I come home 2 weeks later with nothing in the mail. He was never going to sue- just looking for an extra buck. He must do this to everyone and figures he’ll get a check out of 1 or 2 people who are scared. If you’ve given him a check for “damages” after he’s threatened to sue, I’m very sorry you’ve been played by this SCAM ARTIST.
DO NOT EVER HIRE AFFORDABLE EVENTS -
Quality of service
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S Singh Sent on 03/03/20211 out of 5 rating1.0
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Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Poor Service
We feel it is important to share the facts of how we were treated by Scott at Affordable Events who hung up on my husband after saying “I consider this contract cancelled,” when we reached out to him asking for a partial refund of our nearly $4000 deposit since we have to cancel our wedding due to Covid-19 and provided 5 months’ notice. We had a wedding planned for July 2020 and decided to work with Affordable Events to postpone the wedding one year, but as things currently stand with Covid, we don’t want to draw together a large group of people from all over the country and the world, and it will be challenging for all of our relatives to fly, or travel to the United States this summer due to new variants of Covid and current travel restrictions. I have reached out to the Affordable Events since this call and asked staff to help assist us with a partial refund of our deposit, but I still haven’t heard back. Needless to say, everyone is struggling financially due to Covid-19 and we hoped that we would be able to work something out with Affordable Events because $4000 is a lot of money for us. -
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Valerie Sent on 09/25/20181 out of 5 rating1.0
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Quality of service 1 out of 5 rating1.0
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Average response time 0.5 out of 5 rating0.5
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Professionalism 0.5 out of 5 rating0.5
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Value 1.5 out of 5 rating1.5
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Flexibility 1.5 out of 5 rating1.5
Brides Beware. I'm sure you have read some questionable reviews of this business already so please heed the warnings. I only used this company because I was in desperate need of farmers tables for my wedding- which were very difficult to find. I met with Scott initially and voiced my concerns about other reviews saying communication was terrible and other such complaints. He assured me that they were "old reviews" and that he would be 100% attentive. This is false- which I honestly knew from meeting with him. Scott is aggressive, rude, and condescending. If you feel that you still want to book this company for rentals I would request to work primarily with Nichole- as she is far more understanding. I feel I could go on forever about my experience but I will stick to a couple important issues. 1. Scott will not communicate with you unless it is to get a payment. Don't even try emailing him because he is apparently incapable of such a thing, and if you do speak on the phone with him he will bully you. After a very important miscommunication (which I am not placing blame on anyone for) He left me one of the rudest most condescending voicemails I have EVER received- the day before my wedding. Next - the quality of rentals is terrible. His "custom made" farm tables were falling apart leg by leg and we could barely move them for fear of them breaking. Every single item we ordered besides possibly the silverware came FILTHY. I have attached a few pictures I took while my entire family raced around for hours scrubbing the chargers- glasses and tables so we could safely feed our guests. I honestly hate writing reviews like this and get no pleasure from it- but please, if you are a bride planning your wedding- do not book this company. Had it not been for my amazing caterer this could have been a disaster. -
Quality of service
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