ADVENT+SAMUELS+SOUND Reviews

18 | Lancaster, NY
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18 Reviews for ADVENT+SAMUELS+SOUND

Recommended by 99%

18

5.0 out of 5.0
  • Quality of service 5.0
  • Professionalism 5.0
  • Flexibility 4.9
  • Value 5.0
  • Average response time 4.9
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  • C

    Chloe · Married on 11/10/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Thank you DJ Debbie!

    DJ Debbie helped make our wedding day so special. Leading up to the big day, she was attentive, flexible with meeting times, and so fun to work with. She gave great suggestions on song choices and order of events. She also did our uplighting, which was gorgeous. She took the time to meet with us in the evening and (very patiently!) tested out many colors so we could find the perfect one . The evening of the reception, she was a great MC. We still had a huge group of people at the very end of the night, and that is because she kept the party going! Thank you DJ Debbie, you were an important part of our special day!

    Sent on 12/15/2018
  • Tania

    Tania · Married on 07/21/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Great experience!

    Debbie was our DJ at Samuel's Grande Manor. We had an amazing experience working with her. She was very responsive to our emails and checked on us multiple times throughout the night. She even endured getting hit by a light saber prior to our introductions. Debbie read the crowd and played songs that kept people on the dance floor.

    Sent on 10/20/2018
  • M

    Michelle · Married on 04/22/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Debbie was our dj. She was amazing! Not only did she do an wonderful job picking f music that had everyone dancing all night, but she came to check on is numerous times during the night to make sure we were happy with everything. I can not say enough about how happy we were with the company!!

    Sent on 05/07/2017
  • A

    Amanda · Married on 06/25/2016

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    They played all the songs I had asked, and my guests were always on the dance floor. Very pleased. Also being an out of state bride, they were quick with communicating back and forth with me via email this made the process easier.

    Sent on 09/23/2016

    ADVENT+SAMUELS+SOUND's reply:

    Thank You Amanda!
  • G

    Gillian · Married on 12/18/2015

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Debbie was awesome! She helped us set up everyThing. From the ceremony songs to the last song on the dance floor. She really got everyone out there and kept everyone out. She kept her promise to my no song list and wouldn't take bad requests! Which I loved! Debbie was great and the whole experience with Samuel's sound was awesome.

    Sent on 12/19/2015
  • K

    Kristin · Married on 10/17/2015

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    DJ Debbie was so fun and easy to work with. Initially we were apprehensive when told by Samuels Grande Manor that we would need to use their house DJ although we could not have picked a better DJ to work with. She gave us recommendations and helped us with the entire planning process. She also did our up lighting around the room and it looked gorgeous. I have recommended other couples to use her as well for their wedding

    Sent on 10/31/2015

    ADVENT+SAMUELS+SOUND's reply:

    Thank you Kristin for your kind words. I am sorry you thought you were required to use ADVENT+SAMUELS+SOUND but in fact you could use any company you choose. Samuel's Grande Manor has certain minimum requirements to work in there facility (insurance, experience, etc), but as we have been working in there facility for over 20+ Years providing great results, they just HIGHLY recommend us. This has happened before and we believe it's because of the similarity in the names as we never have this issue when we work at other venues. We hope the re-branding to ADVENT+SAMUELS+SOUND will help avoid this in the future.
  • M

    Mindy · Married on 07/18/2015

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Advent Sound (specifically Debbie), kept people on the dance floor all night! She was able to read the crowd and select the right song at the right time. They also provided uplighting, which transformed the room and was the perfect finishing touch. We couldn't have been happier with Debbie as our DJ! We have received an overwhelming amount of positive feedback from our guests, who all said they had an awesome time!

    Sent on 08/09/2015

    ADVENT+SAMUELS+SOUND's reply:

    Thank You Mindy, DJ Debbie is one of our BEST DJ's and she really know how to keep the party moving. In addition, thank you from Pauly & Bob in the lighting department for your appreciation of their work on your Lighting.
  • S

    Sarah · Married on 07/11/2014

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    We could not be more satisfied with Advent Sound! Our DJ Fred was great! He kept the party going all night for our wedding at Samuels Grande Manor I did not want the night to end. Debbie and her team are wonderful,very professional and great all around! If there was a ten star option they totally deserve it! I will recommendrecommend them to everyoneeveryone in the future!

    Sent on 08/06/2014

    ADVENT+SAMUELS+SOUND's reply:

    Thank You Sarah......Freddy is the Man!
  • M

    Michelle · Married on 06/21/2014

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    We found out about Advent Sound (formerly Samuel's Sound) through our venue, Samuel's Grande Manor. We're so happy that we had a chance to work with our DJ, Debbie -- she loves what she does, and it shows. The minute we met her, I knew that we were in good hands. She's approachable and professional. She was also tuned into the crowd with her music choices at the reception. We would highly recommend her!!

    Sent on 07/15/2014

    ADVENT+SAMUELS+SOUND's reply:

    Thank You M, We have a good rapport with most W.N.Y venues but DJ Debbie really loves working with the Samuel's Grande Manor clients and always give them that little extra (I don't know, maybe because she lives 2 minutes from the venue :) )
  • C

    Cassandra · Married on 06/07/2014

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    We had DJ Deb in the Josephine Room at Samuel's Grande Manor and she was great!!! She set the up lighting up perfectly in the perfect shade behind our head table for a fabulous touch, the music we wonderful and she kept everything rolling!!! Our dance floor was packed the whole night!!! Some oldies in the beginning and into the R&B and hip hop at the end of the night!! Only one time we weren't feeling a song she played so I waived to her to skip and she transitioned into another song perfectly!!! Everything was perfect!!!!

    Sent on 06/15/2014

    ADVENT+SAMUELS+SOUND's reply:

    Thank You so much Cassandra. The unwritten rules "you can't cut out of a song unless your beat-mixing into another". The main thing we focus on at ADVENT+SAMUELS+SOUND is that this "IS YOUR PARTY"! and our clients always come before protocol.
  • J

    julie · Married on 05/03/2014

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    We used the Samuel room upstairs at Samuel's Grande Manor so weren't given a choice in DJs, so were a little nervous in the beginning but we couldnt have been happier with our DJ! Debbie was great throughout the entire process. She met with us beforehand to go over everything and responded quickly to any questions we had through email. She was friendly and easy to work with. She did a great job of handling song requests and making sure what was played was what my husband and I wanted. The dance floor was full all night and everyone seemed to really be enjoying themselves.

    Sent on 05/28/2014

    ADVENT+SAMUELS+SOUND's reply:

    Thank you Julie. I really am sorry you thought you were required to use ADVENT+SAMUELS+SOUND but in fact you could use any company you choose. Samuel's Grande Manor has certain minimum requirements to work in there facility (insurance, experience, etc), but as we have been working in there facility for over 20+ Years providing great results, they just HIGHLY recommend us. This has happened before and we believe it's because of the similarity in the names as we never have this issue when we work at other venues. We hope the re-branding to ADVENT+SAMUELS+SOUND will help avoid this in the future.
  • S

    Shannon · Married on 09/29/2012

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    We used Samuel's Sound this past weekend for our wedding. We worked with Debbie and we absolutely LOVED her. She has the most wonderful personality and she made the reception a blast. She worked from the lists we sent her and if we put a song on the "no play list" she made sure not to play it. She was so flexible when it came to meeting with us (we are from out of town so we had to schedule meetings in advance) and played all of our "must play" songs. Debbie also responded so quickly to all of our emails and even my dad who is a stickler when it comes to music at weddings had a blast. All of our guests were on the dance floor having a fantastic time. I would recommend Samuel's Sound to anyone, they are fantastic and we love Debbie!!!

    Sent on 10/04/2012

    ADVENT+SAMUELS+SOUND's reply:

    Thank You Shannon. We at ADVENT+SAMUELS+SOUND feel the same love for DJ Debbie. She also works part time in our office maintaining our communication links with our Out of Town Clients. Out of Town clients are our specialty and we work very hard at it and we thank you for noticing. As far as the flexibility goes, we never forget.....THIS IS YOUR PARTY!
  • K

    Katherine · Married on 09/15/2012

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    We worked with Debbie from Samuels Sound Services for our wedding reception on September 15, 2012. She was so easy to work with and helped us every step of the way! Fred was our actual D.J. for our reception, and we can't say enough good things about him! He listened to everything we wanted, and made our wedding so fun and upbeat, we beat out all the other weddings at the venue!! Thank you so much Debbie and Fred!!

    Sent on 10/24/2012

    ADVENT+SAMUELS+SOUND's reply:

    Thank You Katherine, ADVENT+SAMUELS+SOUND has always wished we could have "wedding wars" because our Freddy would blow all comers out of the water!!!!
  • A

    Ashley · Married on 09/14/2012

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Debbie was AMAZING! She handled all the ceremony music, in addition to being our DJ for the evening! Between Debbie and our captain- the evening was wonderful and unforgettable. She is professional, yet very personable and I would recommend her to ANYONE. She played music to suite the people on the dance floor- and by the time myself, the bride, made it out to the dance floor, she went right to the music I enjoy!

    Sent on 09/29/2012

    ADVENT+SAMUELS+SOUND's reply:

    Thank You Ashley, we agree DJ Debbie is amazing (although...she did have a little help with the Ceremony Sound from our ProSound department :) )
  • E

    Elizabeth · Married on 08/04/2012

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I went to a wedding that Debbie was the DJ at over two years ago, and it was the most fun I had at a wedding. When I became engaged, she was the only DJ I wanted. She was fantastic. Debbie was very responsive to email and phone calls, and easily changed things at the last minute and even the day of. She played more oldies in the beginning to get everyone on the dance floor and switched up the music as the demographics of the crowd changed. She was amazing! I couldn't have been happier.

    Sent on 08/30/2012

    ADVENT+SAMUELS+SOUND's reply:

    Thank You Elizabeth! The vast majority of our wedding booking come from referrals from parties we've done over the past 20+ years. We've only recently gotten involved with this WeddingWire marketing stuff ... were hoping it does some good.
  • B

    Beth · Married on 09/02/2012

    4.8
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      4.5
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Debbie did a great job of incorporating my favorite songs and did not play any songs I had requested not to be played (even though she was asked!) Everyone was dancing all night. The music during cocktail hour was perfect. She was very responsive during the planning process and made me feel very comfortable. She did all the coordinating with the Samuel's staff and I didn't have to worry about a thing.

    Sent on 09/07/2012

    ADVENT+SAMUELS+SOUND's reply:

    Thank You so much Beth. We at ADVENT+SAMUELS+SOUND can't say enough about DJ Debbie either, she really does it all!
  • User2644487 · 2+ years ago

    4.4
    • Quality of service:
      5.0
    • Responsiveness:
      3.0
    • Value:
      5.0
    • Flexibility:
      4.0
    • Professionalism:
      5.0

    We had our wedding at Samuel's Grande Manor this year, and used Samuel's Sound Services for our DJ/sound. Our DJ really kept our guests dancing the whole night, and kept our wedding coordinated and kept the events on schedule and fun. She was really flexible with the music, and was even able to get some songs that she didn't have on her list just so we could have them for our day! My only gripe would be that it was very hard for us to get a hold of Samuel's Sound Services; we usually had to call or e-mail a number of times to get a response. However, she definitely knows her stuff, and we were happy with her services on the day of!

    Sent on 09/08/2012

    ADVENT+SAMUELS+SOUND's reply:

    Dear Anonymous, Thank You for all the positive comments. Please call our office 716-681-7957 and ask to speak to Bob Putnam, I'm one of the owners. I can't fathom what happened or how it was hard to contact us. We have a very elaborate system for handling our communication that includes line switching to remote phones and the ability to leave voice messages at each station. I was thinking maybe the phones could have went down at the road...but that wouldn't explain email not getting through, the internet would need to have gone down also, at the same time...the odds of that happing would be astronomical (although possible). Please call me to discuss this so I can figure this out, Thank You.

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