Adelphia Restaurant & Banquet Facility Reviews
Reviews
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4.3 out of 5 rating
4.3
Good
53 reviews
Recommended by 86% of couples
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Quality of service 4.4 out of 5 rating4.4
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Average response time 4.3 out of 5 rating4.3
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Professionalism 4.3 out of 5 rating4.3
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Value 4.4 out of 5 rating4.4
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Flexibility 4.3 out of 5 rating4.3
+14
User photos
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Obi Sent on 03/15/20265 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Thank you Adelphia!
Everything about our wedding day was amazing thanks to the amazing staff. From the food to the service and atmosphere, our time during the reception was wonderful. Their comprehensive wedding package made it so much simpler to plan our wedding. It was a quality experience that my guests and I will never forget. Thank you! -
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Maria Sent on 10/25/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
A food feast
Adelphia’s was able to assist us with a wonderful wedding reception. They made sure no one was hungry. There was so much food from the cocktail hour, dinner to dessert. It was a great night and everyone loved it. They made sure we were happy and had a great time. The ballroom was gorgeous and decorated to our choices. The staff were friendly and accommodating. Would recommend for a venue to anyone. -
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Blair Sent on 02/28/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We love Adelphias!
As a vendor in the industry and after all the weddings we've worked at Adelphia--at Enchanted Celebrations, we continue to be impressed every single time! From the amazing cuisine to the beautiful ballroom and grounds, you will truly be amazed. The staff is equally impressive, making the entire experience truly unforgettable. If you're in search of a venue where they can do it all and will, then look no further than Adelphia! -
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Eric Sent on 11/26/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolutely Extraordinary Experience
Our coordinator Ginny took care of everything! We and our guests had a great time. We highly recommend Adelphia’s!!! -
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Sarah Sent on 11/12/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Awesome wedding vendor!
Trying to plan a wedding during the thick of the pandemic was a little stressful however Adelphias was amazing to work with and ended up being the best wedding ever! I received so much positive feedback from my guests , Saying that my wedding was the best wedding they have ever been to! From the excellent service, to the amazing food and drinks, To the accommodations, it truly was a beautiful wedding and I wouldn’t trade it for anything. These are memories I will have for a lifetime! Adelphias is the best place to have a wedding and I would recommend it to anyone! -
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Laura Sent on 08/16/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
They made sure my day was more magical than I could have expected!
Adelphias did an amazing job with our wedding!! They made sure every detail I wanted done was done and they took great care of me, my husband and all of our guests. -
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Maria Sent on 06/18/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The sky is the limit
First and foremost, I was skeptical at first about getting married at Adelphia. I always thought of their venue as a nightclub/bar, but when I toured their wedding venue I was AMAZED. The gorgeous marble and gold lobby and ballroom exceeded all of my expectations. The ornate decor and the openness of the room captured my heart!
My husband and I have large Italian families (we had 292 guests) so financially we were worried our dream wedding wouldn’t be possible.. we were WRONG. Adelphia made it possible physically and financially for us to have our dream wedding. Their prices are extremely reasonable and you get more then you bargain for! Their food is PHENOMENAL, their staff is helpful and diligent, and I never went two minutes without a drink in my hand, or someone to help me with whatever I needed help with.
During the reception Adelphia had surprises set for us left and right! They went above and beyond to make out reception special, and I will forever appreciate this!!
Tayler (Miller) McCarthy was the most outstanding banquet manager I could ever ask for. She was so quick to respond to all of my questions, and let me run with any ideas I had in my little scattered brain! LOL
The owner Bill Ballis was and is the most accommodating business owner I’ve ever met in my life. Every single time I’ve seen him (before and after the wedding) he always greets me with a smile! I get a warm happy feeling when I see the name “Adelphia.”
I highly recommend Adelphia to any bride to be, who wants an elegant, tasteful wedding.. and wants to have the time of their life! My guests are still raving about the venue, and I’m BEYOND amazed with their service.
I’d do it a million times over. -
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Alyse Sent on 04/02/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
the perfect venue
Alexis and her team are amazing! We planned our wedding for just over a year from the time we booked Adelphia until the wedding day. Our wedding was everything we could have dreamed of an more! Alexis is so easy to work with professional, very open to our ideas and helped them become a reality (such as fun suggestions for cocktail hour stations - like a taco bar and mashed potato bar),she was always fast with responses and i knew we had nothing to worry about with her in charge. The food was amazing! Our guests said they had never seen so much food at a wedding,and they left stuffed because it was just all to delicious to pass up. If you have any concerns about for allergies, they are full equipped to handle all those requests. And the room itself is beautiful and spacious, we had almost 300 guests and i don't feel that the were cramped at all. The wait staff and bartenders were excellent as well our guests never waiting long for a drink or for the next course to be served. We actually met at another wedding at Adelphia and from the time we got engaged I think we both knew that this was exactly the place we were meant to get married. I wish we could live that day all over again!! -
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Steph Sent on 01/30/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
So in love!
Taylor was so great, loved meeting with her! There is so much included in the wedding package and the price was below what we expected! It is a beautiful venue and great for a one stop shop. We are doing everything there, ceremony, reception, and then the after party. Plus there are a few hotels right down the street. Couldn't ask for more! -
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Rasheeda Sent on 01/03/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great a very good experience
Alexis os a great person who has came threw in every way she has helped me out alot. And i highly recommend her to anyone who is planning a wedding at adelphia's -
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Tiffany Sent on 10/09/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Alexis and Adelphia far exceeded our expectations. We were super excited for the wedding day and were blown away by so many details that our guests are STILL talking about over a month later. Alexis was such a pleasure to work with that we literally had no stress during the planning process nor the day which is a huge accomplishment due to my anxiety. We would no doubt recommend this place to anyone looking for a wedding venue. I also forgot to mention that their food was beyond amazing! Our guests were super impressed by both the dinner and the amazing dessert spread. I literally could go on and on. We were so happy with our choice and have returned since to enjoy their fabulous food again and again. -
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Kellianne Sent on 06/27/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Two words: ABSOLUTELY AMAZING! Adelphias blew our expectations out of the water. It truly was the wedding of our dreams. The price was well worth what they included. We worked directly with Ana Mailahn and she was OUTSTANDING! She was very responsive and helped answer all my questions and concerns throughout the planning process. She went above and beyond to make sure our wedding was nothing short than amazing. The food was absolutely delicious, the reception room was something out of a fairytale, the service that night was great, and the staff was helpful. We had one mishap after the wedding for the after party, but it was quickly straightened out. I would recommend Adelphia in a heart beat to any newly engaged couple! -
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Beth Sent on 02/25/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Ginny at Adelphia was amazing to work with. My son's wedding was at Adelphia on 2/17/18. Our guests raved about the food and how beautiful the place was. We had 200 guests in the upstairs room and did the ceremony on site. The cocktail hour and the dinner and desserts were off the charts delicious. The staff was amazing. It was a magical nite- I could not have asked for a better wedding for him! -
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Chrissy Sent on 07/05/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I want to say that my wedding was amazing!! Adelphia's had a huge part in this! The food was amazing, and delicious! Ana, banquet manager, was phenomenal!! She worked with me and helped coordinate my dream wedding! She thinks of the small details and helped me with my vision! She is so amazing and easy to work with and helped relieve the stress of planning a wedding! I would highly suggest Adelphia's to anyone getting married soon and please work with Ana! She's terrific!! My peacock themed Sri Lankan wedding was definitely the talk of the town from both sides of the family!! Thank you so much for making my dream wedding come true!! -
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Stephanie Sent on 06/30/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Adelphia did not cease to amaze us and everyone who attended our wedding! We loved the venue from previewing it, but the set up on our wedding day was more than anyone ever imagined! The food was delicious, the room was spacious, the workers were attentive to the needs of everyone around them- everything was truly perfect! On top of the venue itself, I would have never gotten through wedding planning without Alexis, our wedding coordinator! She was there every step of the way never getting annoyed by endless emails or requests. She truly made our planning stress free!
If you are looking for a venue with the same (if not more) glam as
these "break the bank" venues but at an affordable price, look no further! -
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Angela Sent on 06/24/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We absolutely loved our wedding day. The team at Adelphia's was more than excellent. We couldn't have picked a better place to celebrate our special day. -
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Catherine Sent on 06/23/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I am beyond happy with the outcome of my wedding day!!! The experience I had with Adelphia Wedding Banquet was amazing. Every meeting was pleasurable, the food is AMAZING ! and the decoration was so beautifully put together. I worked with Ana (wedding coordinator) throughout my journey and she made sure that I would have the most perfect day possible. She made the planing so easy and she always knew exactly what I wanted. The presentation of the decor and the food for the wedding was executed perfectly. I had NO wedding crashes although they have a restaurant/nightclub next door- big fear. My wedding was also not disturbed by music from other parties ext... it was perfect. Everyone is still raving about my cocktail hour and how amazing the food and drinks were and how full they felt for dinner but couldn't stop eating because it was so great... I owe it all to Adelphia and Ana. Wedding date 06/10/2017!!!! In love!-
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+6 photos
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Walter Sent on 05/19/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Adelphia has upped their game. Had our wedding there May 5th, 2017 and I COULDN'T BE HAPPIER! Best wedding I've ever been to! All my friends said the food was outstanding, the staff was great, the bar was great, desert bar and free Chocolate fountain was amazing....snacks during cocktail hour were great....free ice sculpture was BEAUTIFUL....cake was delicious....uplighting and dance floor was awesome....bar and bartenders awesome.....free valet parking....JUST THE BEST NIGHT EVER! -
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Angela Sent on 12/04/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
There was no hesitation to celebrate our wedding at Adelphia's. The venue has the best food, whether it's dinner, take out or an event for over 400 people! The management and staff all listened to our requests and provided us with excellent guidance to make our big day perfect. Thank you Adelphia's! -
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Zijuan Sent on 11/13/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great place to have events. Will recommend to other people. -
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Dina Sent on 05/01/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Every idea and vision that I had for the reception was brought to life. Billy and Evelyn were so helpful and very accommodating. Throughout the night, the staff checked on us to make sure that we had everything that we needed. Adelphia easily exceeded our expectations and I would recommend them to any bride to be looking for a venue! -
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Colleen Sent on 01/08/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I am extremely happy with the service I received from Adelphia. Alexis met with us numerous times to go through the planning of the ceremony and reception down to every last detail.
The staff was awesome and helpful and everything went great! Thank you so much! -
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User2497078 Sent on 01/07/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Adelphias did an amazing job with our wedding reception we were beyond happy! Alexis was wonderful! -
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User2263641 Sent on 08/10/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I just had my wedding at Adelphia this past month. I looked at over 20 venues throughout New Jersey and Philadelphia, I finally decided to go look at Adelphia and after meeting with Alexis and seeing everything Adelphia offered I could not NOT book this venue. The dance floor is bigger than any other venue I visited and I was able to set up the room exactly how I wanted. Table covers, chair covers, signature drinks, ice sculptures are all INCLUDED. Every other venue nickels and dimes you over these "extras."
Working with Alexis was super easy, every time I reached out to her, I got an immediate response and every thing I asked her to do, she was able to make happen for me, she was also there the day of my wedding to make sure everything was perfect.
The day of the wedding was better than I could ever imagine, the place looked AMAZING, I have received so many compliments about how classy it was, top shelf alcohol, and every guest received a steak, chicken and fish for dinner. Not to mention the dessert table was bigger than one I have ever seen before. Everything was perfect for a fair price, I have not received one compliant, only compliments about our wedding day. If you want an amazing wedding designed exactly how you want it, book Adelphias! -
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Johanna Sent on 05/12/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We had our rehearsal dinner here. Food was great, and they had excellent service. Recommend! -
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Karl Sent on 11/12/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Adelphia's was such a great place to have our wedding. Attention to detail and the food was on point. We couldn't have been any happier with the service and the perfect job everyone did for our day. Love Love Love this place. -
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Kathleen Sent on 06/03/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Many thanks to Ginny and the staff at adelphia for coordinating my daughter's beautiful wedding reception. The grand ballroom looked spectacular; the food was delicious and plentiful; the presentation was fabulous! Ginny was attentive to all of the details, which allowed us to simply enjoy every aspect of the party. All of our guests raved about our reception! Thank you again for such a memorable event! Kathy brady
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User1417879 Sent on 11/03/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Adelphia did great job. Food was awesome -
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Nicole Sent on 09/17/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
BEST WEDDING EVER!! IM AM STILL GETTING CALLS WITH COMPLIMENTS. -
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User1215028 Sent on 06/25/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I cannot say enough about Adelphia. Everyone at my wedding said it was the best and its all because of adelphia. The food was out of this world and sooooo many choices. Ballroom was stunning and they include chair covers and table clothes in the package and its not the standard 6 choices its books to choose from. Dessert table was amazing! The staff was amazing, we worked with Dan who was truly a god send! I wish we could do it all over just for Adelphia! -
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Gina Sent on 08/28/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had my New Year’s Eve wedding reception here last December. PHENOMENAL!!! In researching venues in the South Jersey area, I realized that they had the best deal around. I thought the room was beautiful and since I had heard so many good things about their weddings I booked it immediately. The staff at Adelphia’s (particularly the banquet manager Dan who handled my event) could not have been more nice, helpful and professional in the months prior to the wedding and even more so as the event got closer. Dan always answered all of my many questions in a timely manner and was able to accommodate all of my special requests. The night of the event, I was confident everything would go according to my plan and not only did things go smoothly, it was just all around a great event due in large part to Adelphia’s. The venue is fantastic, the food was delicious and my husband and I really felt like the whole night was worth every single penny we spent. I cannot say enough good things about Adelphia’s and HIGHLY recommend it. -
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Patricia Sent on 05/23/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My wedding was awesome! Adelphia's has GREAT food and the banquet service is exceptional. Daniel and Crystal are always there and very responsive. No complaints!
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Megan Sent on 11/02/20105 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Everything went perfect the day of the wedding! Ana was a great coordinator. I couldn't imagine my reception as being any better and all of our guests said it was the best wedding they had ever been to!!! -
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Joanna Sent on 11/12/20085 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Adelphia's is a wonderful location. The wedding coordinators is awesome and so helpful. The food is delicious and they cater to your needs. There package includes the cake, top shelf liquor, seat covers, flowers, and linens. -
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User774133 Sent on 04/12/20124.9 out of 5 rating4.9-
Quality of service 4.5 out of 5 rating4.5
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
This venue was great. Evelyn was amazing to work with and tried to help out as much as possible. -
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Tara Sent on 12/07/20234.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
Just with a group of friends and family
Best place ever been here 4 times going again feb 2024 our 1st twin daughter is getting married ...food is excellent. I love 1970 dance fever floor this place have.... I'm always on da dance floor having a ball....12/7/23 -
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Jessica Sent on 11/09/20184.8 out of 5 rating4.8
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Quality of service 4 out of 5 rating4.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The best !
I had my wedding at Adelphias on 10/5/2018 and they completely exceeded my expectations ! Everything was absolutely perfect ! We worked with Ana and she was the best ! She always answered my questions quickly and eased my mind when I was feeling overwhelmed the week before my wedding ! The food was great and there was so much of it ! The staff the night of my wedding made everything seamless ! I am still getting compliments and how great everything was ! We are excited to be guests at a wedding in December also held at Adelphia ! -
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Alicia Sent on 01/16/20124.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Excellent experience. Everything went incredibly smooth. No issues at all. They made everythng so easy. -
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Jennifer Sent on 08/15/20114.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Adelphias did an outstanding job for my wedding. The reception was amazing and the food was delicious. The bakers did a fabulous job of creating out dream wedding cake. Everything was very professional, neat, clean and precise. The perfect venue for any occasion! -
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Lisa Sent on 06/09/20144.4 out of 5 rating4.4
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Quality of service 4.5 out of 5 rating4.5
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Average response time 3.5 out of 5 rating3.5
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We selected Adelphia for our wedding reception after touring 11 different venues in our area. Adelphia offered the greatest value for our money, including a floral inclusion (we upgraded, but it was nice to have a portion of it covered), the wedding cake (any design, no up-charge for fondant like other places), and an AMAZING menu to choose from! The location of hotels was very convenient, less than 1 mile away, and the we loved not only the separation of the cocktail hour from the reception room, but also the option to join the night club after our reception was over. The room (upstairs ballroom) was beautiful, and if I had to choose again, I would definitely choose Adelphia for my reception again! All of my guests complimented us on our reception, and what a nice job Adelphia did, including the options of cocktails at the open bar, and the large selection of food options. No one left hungry! They truly make you and your guest feel like king and queen for a day, and they made my special day one to remember! -
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Tiffany Sent on 05/06/20084.2 out of 5 rating4.2
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Quality of service 5 out of 5 rating5.0
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Average response time 3.5 out of 5 rating3.5
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Professionalism 4 out of 5 rating4.0
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Value 4 out of 5 rating4.0
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Flexibility 4.5 out of 5 rating4.5
Adelphia took care of everything. All I had to do was make a few simple choices, and they took care of the rest. Evelyn was awesome and super flexible. I didn't have to worry about anything. Every detail was perfect. The staff was great and friendly. They were very flexible and even refunded money for guests that did not show, due to family emergency. The only problem we had was that a server broke our Swarovski toasting flutes while clearing the sweetheart table at the end of the night. Tragic, yes. But Adelphia replaced them without an issue. -
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Mer Sent on 10/16/20084.1 out of 5 rating4.1
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Quality of service 4 out of 5 rating4.0
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Average response time 2.5 out of 5 rating2.5
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Just get everything in writing. I was happy with them at the end of the day. -
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Michelle Sent on 02/05/20234 out of 5 rating4.0-
Quality of service 5 out of 5 rating5.0
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Average response time 3 out of 5 rating3.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 2 out of 5 rating2.0
Very good staff is amazing
The staff working was amazing. -
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Sheena Sent on 10/01/20253.8 out of 5 rating3.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 3 out of 5 rating3.0
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Value 3 out of 5 rating3.0
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Flexibility 3 out of 5 rating3.0
The lady with the bun
Well overall I enjoyed myself until my guest kept complaining about the lady with the bun just kept saying stuff to them to the point my husband said something to her smh kinda left a sour taste in our mouth cause it made
us think they don’t like colored folks :( however the guy with the dark hair was soooo pleasant with me in my bridal suite we even fist bump lol so I guess he made up for cruilla deville -
Quality of service
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User2494174 Sent on 01/05/20163.8 out of 5 rating3.8
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Quality of service 3 out of 5 rating3.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
They are very good at what they do. Great help. -
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User2449085 Sent on 12/01/20153.7 out of 5 rating3.7
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Quality of service 4 out of 5 rating4.0
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Average response time 3.5 out of 5 rating3.5
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Professionalism 3.5 out of 5 rating3.5
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Value 4 out of 5 rating4.0
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Flexibility 3.5 out of 5 rating3.5
Food was amazing service was okay had a really good time -
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Brandon Sent on 09/13/20132.8 out of 5 rating2.8
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Quality of service 4 out of 5 rating4.0
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Average response time 4 out of 5 rating4.0
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Professionalism 1.5 out of 5 rating1.5
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Value 4 out of 5 rating4.0
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Flexibility 0.5 out of 5 rating0.5
I really wish my wife and I would have had a better experience with Adelphia. The package they offered was a really great deal and the food is delicious. Our original event coordinator, Dan, was amazing. He truly sold the package to us and was the main reason we selected Adelphia. However; he quit three weeks before the wedding. And what unfolded after that was a nightmare. Our new coordinator, whom shall remain nameless, did not seem like she knew what she was doing. On the day of the wedding, some guests showed up a mere 20 minutes early, and rather than working with us, our coordinators boss in a very unprofessional manner verbally attacked the mother of the bride and saw to it that the guests that showed up early had to pay cash because the open bar had not officially started yet. This included the bridal party and parents. She showed absolutely zero professionalism and really made us regret hiring them. The wait staff was remarkable and the food was still delicious. If it hadn’t been for such rude service from the higher ups, I would have definitely recommended them. I won’t be doing that now. -
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Julie Sent on 08/22/20131.9 out of 5 rating1.9
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Quality of service 1.5 out of 5 rating1.5
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Average response time 2 out of 5 rating2.0
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Professionalism 2 out of 5 rating2.0
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Value 2 out of 5 rating2.0
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Flexibility 2 out of 5 rating2.0
Wedding planner Dan left two weeks before wedding, new wedding planner (Evelyn) notified us by email...no call
No valet parking by 430 pm and ceremony was at 5pm.
No one greeting guests to direct them to where the ceremony was. At 5 pm guests were still wandering around as many were from out of town and not familiar with Adelphia.
No tea candle placed in unity candle although I discussed with them the day of wedding
Seating wrong and family placed in the back at reception... Wedding planner was not present.
Had under ypung guests and one was in the bathroom sick..The staff assumed this was because she had been drinking alcohol but this was not the case. The bartender took it upon herself to go out on the dance floor and start removing drinks from the hands of guests, and had waiters removing drinks from tables. In addition she was carding guest like myself (I am 50) before she would continue to serve them. After she asked me for my license I watched her pour 1/4 shots in the drinks she was serving I had to find the Captain and complain and he did speak with her. There was not any problems with guest behavior and/or actions that night to warrant this.
The venue was beautiful and first planner (Dan) was sensational however there were too many problems as the mother of the bride that I should not have to address..Maitre D and Captain had to be hunted down by serving staff. In addition they had a reception in the room next door where the wedding ceremony was and the music was competing...we were told no party would be booked there. I have called twice to complain and make appt to speak to manager without a return call. The second time I was told I could leave a message on one of the managers voicemail "Evelyn" but the staff was not allowed to book an appointment because she would be angry. I am still waiting for a call from Evelyn the "owner/new wedding planner" to discuss complaints however like her wedding planning she is a "no show" -
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Nancy Sent on 10/17/20191 out of 5 rating1.0-
Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Worst place to plan a wedding
we had our wedding planned for October 5th 2019. We had paid everything except for the final payment but unfortunately had an emergency which required us to postpone the wedding. In the contract we signed it said that as long as you had the same type of event the date could be moved. We were told no and that there would be no refund or credit towards another date in the future. We notified them 95 days prior to our wedding and they could do nothing.
We had an attorney look over the contract and he even said that the venue should allow you to move the date based on the signed contract. They still said no. Then to top it off the sent a letter stating that we owed them nearly $2000 for loss revenue of the event. We ended up paying nearly $7500 for a wedding that never even took place. I know they are a business but they should abide by their own contact agreements. If we could have moved our date we wouldn’t have lost all of the money we put out for not even having a wedding. Don’t do business here. -
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User1607106 Sent on 05/04/20140.6 out of 5 rating0.6
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Quality of service 1 out of 5 rating1.0
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Average response time 0.5 out of 5 rating0.5
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Professionalism 0 out of 5 rating0.0
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Value 0.5 out of 5 rating0.5
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Flexibility 1 out of 5 rating1.0
Our function was to start at 1:30 and when we arrived the tables were not ready and the ones that were had the wrong color napkins (not matching our center pieces). Several of the white table covers were also stained. We paid for a buffet and carving station and assumed servers would serve the whole time, but shortly after the buffet opened, the servers left to serve in another room. Keeping the food trays full was also a problem. We would have to ask to have the food replenished. We were also shocked at 5:10 when workers were wheeling things in for the next party when my event was not over until 5:30. The worst part of the day was how rude Evelyn treated us when we were paying. She started by apologizing for the napkins and when my husband said it was more than the napkins she became arrogant and demeaning. We chose her business for a special event and she made us feel like she was doing us a favor. After my husband had a few choice words to say, she screamed at us to get out - of course after she got her money. The room is beautiful and food ok, but be forewarned the owner is anything, but professional. -
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Maria Sent on 05/22/20140.5 out of 5 rating0.5
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Quality of service 0.5 out of 5 rating0.5
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Average response time 0.5 out of 5 rating0.5
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Professionalism 0.5 out of 5 rating0.5
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Value 0.5 out of 5 rating0.5
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Flexibility 0.5 out of 5 rating0.5
I did not have my wedding at Adelphia, but my mom hosted my bridal shower here. My family has also been having an anniversary brunch for my grandparents for the past few years. It is my most recent experience with them (anniversary brunch) that I am reviewing. I feel that potential brides need to know what kind of business they are dealing with when considering Adelphia Restaurant. My grandfather is an AVID planner, and made sure to book space for our family (about 30-35 people) in January for a May brunch buffet. He gave Adelphia the required deposit and a contract was signed. He also made sure to specify where we wanted to be seated for the brunch, which he had Adelphia add into the contract. This was because he and my grandmother (85 and 87 years old), have trouble walking around, so he wanted to be at a table that wouldn't be too far away from the buffet. They were happy to accommodate. The Monday before the brunch rolls around, and my grandfather called to confirm our reservations -including the seating request. Well. We get to Adelphia the morning of the brunch, and guess what. They had us set up for the opposite side of the restaurant of where we had specified to be in the contract. My mom and 3 aunts talked first to one of the managers, and then finally one of the owners to no avail. Their excuse was that the other group that was supposed to be sitting near us ended up realizing the night before that they were going to have an additional 25 people, so we got bumped out of the space. No one bothered to call, and you would think that some sort of compensation would be offered, especially since THEY broke the contract? Nope, nothing they would do for us. Even better was how RUDE one of the so-called "owners" was to my aunts, saying things like "It's a cheap brunch buffet, what do you expect?" The new area they had set up for us didn't even have enough seating for us, so we had to wait another half hour for that. No apology was ever given to my grandfather.
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Quality of service
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Joe Sent on 01/15/20140.5 out of 5 rating0.5
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Quality of service 2 out of 5 rating2.0
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Average response time 0 out of 5 rating0.0
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Professionalism 0 out of 5 rating0.0
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Value 0 out of 5 rating0.0
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Flexibility 0.5 out of 5 rating0.5
No access to restrooms for 90 minutes
Drunken nightclub people sneaking in
Fights outside ballroom
Filthy bathrooms no paper towels( except on the floor)
When thinking of booking here remember that it is in the same building as a nightclub and other rooms could be given to promoters for all you can drink low cover charge parties. If you bring up concerns of drunken club people sneaking in to your reception they will tell you they will have somebody watching the door THEY WILL NOT
We booked the ballroom in January for our December wedding. At our tasting in November we were informed that we were not guaranteed getting the entire hall that they might Close the wall and offer the other half out to a club promoter. When we brought up that that was never mentioned when we signed the contract and it did not look like 150 guest could fit in half the room we were told the guy ( Daniel ) does not work there anymore and they could SQUEEZE us in. I had major concerns of people sneaking into the reception so I paid an additional $4,000.00 to get what was in our original contract.
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User1496530 Sent on 01/06/20140.5 out of 5 rating0.5
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Quality of service 0.5 out of 5 rating0.5
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Average response time 0.5 out of 5 rating0.5
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Professionalism 0.5 out of 5 rating0.5
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Value 0.5 out of 5 rating0.5
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Flexibility 0.5 out of 5 rating0.5
AWFUL. I would not recommend having any event here. I had my bridal shower here and they ruined it, the staff was so rude to me, my family and friends, and my guests. They rushed us the whole time to open gifts, they wouldn't let my guests place gifts on the floor when the table was full, they didn't write out the names on our cake properly, and then they ran out of the cake. How do you not make a cake big enough for the number of guests you know you have, especially when you're the ones slicing it. And then they told us our guests to go take some cake from the buffet area because "it's better anyway." If we're paying for a cake for our party, I expect there to be enough of it and for it to be better than the crap you're offering outside. I also attended a friend's wedding there a few months later, and her food was terrible. It was just a shame considering how much money she paid, she deserved better than that. But at least her servers were friendly and the atmosphere was nicer for the wedding, but overall I would say look elsewhere if you're considering this for either your wedding or your shower. -
Quality of service
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