ACTIVE TRAVEL Reviews

74 | Hilliard, OH
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74 Reviews for ACTIVE TRAVEL

Recommended by 95% of couples

4.7 out of 5.0
  • Quality of service 4.8
  • Professionalism 4.8
  • Flexibility 4.8
  • Value 4.7
  • Average response time 4.7

Awards

74
Order by:
  • A

    Alyssa Johnson · Married on 01/22/2020

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Magical Honeymoon!

    Stacia

    Stacia helped build our dream honeymoon at Disney World! She helped with everything from helping us book the perfect time to go to booking all of the fast passes we wanted! She made the stressful process of trying to book dinner reservations and booking fast passes into a breeze and booked all of it for us. She got all of the fast passes we wanted and took the time to call us and help us figure what all we wanted. She even kept an eye out for any discounts that were coming for our trip and helped us save money! Any questions we had she was ready to answer them and helped us all the way up until our trip and was willing to help with anything while we were on our trip as well! It was a truly magical honeymoon and Stacia made it even better!

    Sent on 02/01/2020
  • A

    Alyssa · Married on 09/14/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Amazing honeymoon

    Jeannie was amazing with planning our honeymoon. She listened to what we wanted and was able to get us many free add ons! When we were at the resort we had a small issue with our room (on resorts end) and Jeannie handled it for us immediately. We can’t thank you enough for planning our dream honeymoon!! Sandals Grande!

    Sent on 10/04/2019
  • T

    Tia · Married on 07/15/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Great customer service!

    They are great! We met Stacia at a bridal show I believe and we’re invited to their sandals night where we learned about the difference between the sandals resort over a small dinner with no pressure to book right there. We booked a few weeks later for ochi and the whole process was great! If we had any questions or wanted something like an excursion we just shot an email over and it was done that day or the next and we were always sent the confirmation codes and payments for everything. They are all very nice, great company and great customer service! I’ve already recommended them to many and plan to use them in the future!

    Sent on 07/27/2019
  • O

    Olivia Wright · Married on 07/13/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Easy Peasy!

    Jeannie was super helpful in getting our honeymoon booked! We were planning on just getting information but ended up booking. She also helped us set up a bridal registry for our honeymoon. We haven't gone on the vacation yet but so far Active Travel has made everything easy.

    Sent on 10/27/2018
  • Stephen

    Stephen Pell · Married on 07/09/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Stress Free

    My wife and I booked another trip Jeannie @ Active Travel and again she stirred us to a great resort, Secrets Cap Cana. I like to do research as most people do, but to have a professional like Jeannie is priceless.
    She did all the booking including getting seat assignments ahead of time and that turned out to be very important, as the flight was overbooked on the return flight.
    To us, the advice, service and honesty that Jeannie gives us makes taking a trip stress free and isn't that the reason for taking a vacation trip.
    Our recommendation is to give Jeannie @ Active Travel a call on planning your next trip......we will be doing that!

    Sent on 07/09/2019

    ACTIVE TRAVEL's reply:

    Thank you Steve for your kind words, It's always a pleasure to work with you and Joan! I appreciate your loyalty!
  • Alexis

    Alexis Wilson · Married on 06/22/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Great experience

    When booking our honeymoon, Jean and the staff at Active Travel were so welcoming and helpful. We attended a sandals night at their Hilliard location and were blown away by the hospitality, complete with a food buffet and champagne. We felt like we were already on vacation! Jean and others even shared pictures of their own trips and experiences to help use decide on the perfect resort for us. They are so knowledgable and experienced, plus they listened to what we wanted and genuinely wanted to help us find exactly what we were looking for. We had a wonderful experience and I would recommend their services, especially for honeymooners.

    Sent on 10/31/2018
  • J

    Julia Goodmom · Married on 06/12/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Friendly and easy to work with.

    Jeannie always works within my budget and is easy to get ahold of.

    Sent on 10/31/2019
  • S

    Sue Ly · Married on 06/03/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Stress Free

    After a year of procrastinating we decided to look at travel agents. We were in and out in a few hours and it was the best thing we ever did! They made it incredibly easy and stress free! I’m looking forward to my wedding! I would highly recommend!

    Sent on 10/31/2018
  • J

    Jamie Walton · Married on 05/19/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Awesome travel agent!

    Jean has been great in helping us plan our wedding moon to Sandals Montego Bay. Our trip is planned for May 2019. It’s been such an easy stress free process that 4 of my family members have also visited and booked thru her. She has been a wealth of knowledge and will even offer to show tiki her own pictures from the resorts. We couldn’t be happier!!

    Sent on 10/31/2018
  • S

    Shana · Married on 05/04/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Aruba honeymoon

    Tara was amazing!!! My husband and I were very impressed with her helpfulness and responsiveness to any and all of our questions. Everything went perfect. We stayed at Riu Palace Antillas in Aruba.we stayed 5 days 4 nights. The place is huge, amazing food drinks and staff as well.

    Sent on 11/21/2018
  • B

    Brittani · Married on 12/06/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Active Travel is phenomenal! We have worked with Jeannie she is so knowledgeable and has planned everything for our Sandals vacation! She helped us pick out the perfect resort based on a few things we mentioned..we got a great deal and she even got us a free night!! She gave us so many tips and recommendations and has only been a phone call away no matter what my questions have been! It has been easy and painless. Our documents just arrived and they came in a cute little zippered pouch with luggage tags, will be going with Active Travel for any and all upcoming vacations. We cannot wait to leave in 13 days..Thank you so much Jeannie! I would recommend to anyone!!

    Sent on 10/06/2018
  • Z

    Zoe · Married on 12/01/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Jean from active travels has been wonderful through our wedding process. She has helped us tremendously plan our wedding in turks and caicos. She has been very helpful with all of our family and friends. I would highly recommend this company for a destination wedding!!

    Sent on 10/02/2018
  • S

    Sara · Married on 06/16/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    My husband and I worked with Tara from Active Travel for our honeymoon to Sandals Emerald Bay in the Bahamas. We had both never traveled out of the country and were pretty clueless about how to plan our honeymoon. Active travel was there every step of the way and booked our flights and excursion. We also set up a honey fund through their website and they were extremely helpful throughout the entire process. I would highly recommend Active Travel!

    Sent on 09/18/2018
  • S

    Sarah · Married on 05/27/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    If you're doing a destination wedding, you NEED to talk to Tara. Tara at Active Travel made our dream wedding in the Dominican Republic happen! We really couldn't have done it without her. Active Travel made all of our guest arrangements and communicated with the resort to make sure it was a perfect day. The whole trip was fabulous and much less stressful due to Tara's help. She kept things running smooth and handled any problems in minutes. Tara was also able to make recommendations and help throughout our entire planning process. It was seriously the most perfect day - exceeding our expectations. Can't recommend them enough!

    Sent on 06/13/2017
  • M

    Mark · Married on 10/05/2016

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Don't hesitate to book your vacation, just do it and prepare to RELAX!

    We have booked with active travel 5 times now.

    Sent on 10/05/2016
  • A

    Autumn · Married on 08/20/2016

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    We just got back from our Honeymoon to Sandals LaSource, Grenada and it was absolutely PERFECT- thanks to Tara at Active Travel! We had absolutely the best time. We were at first unsure of where we wanted to go, so we spoke with Tara about our interests/honeymoon priorities, and we couldn't have chosen a better place! Neither of us work the typical "9-5" schedule, and Tara was very willing to work around our schedules and was quick to reply with any questions we had, even though most of the time I was texting her in the evening or occasionally on weekends. She was SO sweet and helpful- we left for our honeymoon the night of our wedding, and she did the airline check-ins for us to save us some time and stress! I would highly recommend Tara at Active Travel to anyone with travel needs, and look forward to working with Tara in the near future.

    Sent on 09/02/2016
  • A

    Amanda · Married on 07/08/2016

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Tara was exceptionally helpful, and helped us to plan a destination wedding in under 4 months! She navigated us through last minute changes, and answered a few questions while we were ON vacation! She always texts back quick when I have questions, and even let me vent sometimes too. :) I'm already talking with her about what we're planning for next year!

    Sent on 08/09/2016
  • A

    Ashley · Married on 06/11/2016

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Words cannot describe how terrific our experience was with Active Travel and it was all thanks to Tara! A honeymoon, let alone to the Rviera Maya was not something we thought we could afford. We told Tara our budget and our interests and she found us an amazing deal WITH direct flights!! She was so awesome to talk with and was always available even when our schedule didn't fit the typical 9-5.

    We were a little nervous with it being our first international trip and were suprised at how seamless the experience was. From leaving the airport to booking our excursions, everything was taken care of. I've recommended Tara to all of my engaged friends and we plan on using Active Travel for all our future vacations!

    Sent on 06/28/2016
  • S

    Suzanna · Married on 05/29/2016

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    We had to plan out honeymoon last minute and my panicked husband sat with Jeannie and his panic turned soon to excitement ! She had great suggestions and even got us upgraded services and a better room with the most amazing view! She helped us plan a dream honeymoon and without her help we would not have had this amazing experience!! Thank you Active Travel! You have new customers for life!!!

    Sent on 06/28/2016
  • B

    Brian · Married on 02/26/2016

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Working with Jeannie at Active Travel to plan our honeymoon has been wonderful. Her knowledge of multiple destinations we were considering and advice for each one was extremely helpful. She helped answer every question we had as we narrowed down all the final details and we have never been more excited for a trip. Jeannie helped with every aspect and made the process very easy. My fiancée and I highly recommend calling Jeannie at Active Travel to plan your next vacation!!

    Sent on 10/26/2015
  • J

    Jacob · event on: 02/25/2016

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Working with Jeannie at Active Travel to plan our vacation has been wonderful. She has been so great with every question that we have and always get back to us quickly when we send her an e-mail. We can't wait to book our next vacation with her.

    Sent on 02/25/2016
  • A

    Ashley · Married on 09/19/2015

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    We booked our 3 year anniversary trip with Jeannie at Active Travel. She was extremely helpful and patient while we decided on which Sandals resort would be suite us. When an amazing deal came across, she called us right away and we snagged it! The travel documents came in a really nice sleeve with luggage tags, a pen and all our paperwork for our trip - very nicely organized! We were SO pleased with Jean's assistance in helping us choose Sandals Negril! We are looking forward to our vacation tomorrow! :)

    Sent on 09/13/2018
  • J

    Jena · Married on 08/15/2015

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Jeanie is fantastic at travel planning! She covered all the details for us & really helped us pick the best place for us to spend our one and only honeymoon! The other staff members r super nice & helpful as well. We r definitely lifers with active travel now!! ????

    Sent on 10/30/2015
  • E

    Erik · Married on 10/04/2014

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Working with Jeannie at Active Travel to book our honeymoon was one of the best decisions we've made. She helped price out numerous options and gave us very helpful recommendations on resorts/islands. Jeannie was able to get us a great price, as well as, guide us in the right direction to get us what we truly wanted for our honeymoon. She was there to notify us immediately of any flight changes, and when we ran into some trouble on our trip regarding a resort credit, she quickly sprung to action and had the issue resolved. Our trip to St. Lucia was amazing and we look forward to booking with Active Travel in the future.

    Sent on 10/24/2014
  • D

    Dianne · event on: 09/20/2014

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Jeannie is a great travel agent and I have no problem recommending her to others. My husband and I enjoy going up to her office for a visit on the weekend.

    Sent on 10/19/2014