Ace Photography Reviews
Reviews
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4.7 out of 5 rating
4.7
Very good
68 reviews
Recommended by 94% of couples
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Quality of service 4.8 out of 5 rating4.8
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Average response time 4.7 out of 5 rating4.7
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Professionalism 4.8 out of 5 rating4.8
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Value 4.7 out of 5 rating4.7
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Flexibility 4.7 out of 5 rating4.7
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User photos
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Jessica Sent on 03/04/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful Photos
We had the pleasure of working with Ace Photography, and we couldn’t be more thrilled with how everything turned out. From the very beginning, they were incredibly warm, kind, and easy to work with, making us feel completely comfortable. It was clear they genuinely cared about capturing the best moments of our day. Our photos came out absolutely stunning — they perfectly captured the emotion and beauty of every moment. What we appreciated most was how efficient they were; we didn’t have to spend hours taking photos and missing out on our reception. Instead, we were able to enjoy every moment with our guests, knowing the photographer was getting the best shots without taking up too much time. If you're looking for a photographer who is not only talented but also a joy to work with, we highly recommend Ace Photography! They helped make our wedding day unforgettable. -
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Luna Sent on 08/06/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing photos with even more amazing photographers
We can not say enough praises for Tiffany & Miles. We had a fantastic experience & loved the images. They gave us so many images from our wedding day, they captured every moment & more. We are so happy we chose such an amazing small business. You could truly tell that weddings were second nature for them, we felt so comfortable with them taking photos. My husband and myself are not normally picture people but the whole picture experience ended up being the easiest part of the wedding planning. We recommend Ace Photography if you are looking for fun laid back photographers that make you fell beautiful and like family! -
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Heather Sent on 06/01/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Fantastic Photographers & Wonderful Images
Tiffany & Miles worked their butt off on our wedding day. They were so helpful and willing to do anything to get the job done. We got married in the middle of a pandemic and they still showed up (which a lot of vendors didn't want to do or cancelled due to it). They had so many wonderful & creative ideas and I felt they made the whole process so easy. I don't like being in front of the camera but they made me feel at ease. I can't say enough amazing things about this company. Ace Photography was one of the best decisions we made for our wedding day. In Nashville there is A LOT of photographers but none compare to this team. They kept us updated the entire time during the editing process, they let us know that all of their spring weddings got push back to the fall time or the following year so they were slammed. But it was absolutely worth the wait. We have made so many print orders and friends & family have just been so thrilled with seeing the photos. A lot of family couldn't make it to the wedding day so it was wonderful to share all of our special moments with them! -
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Heather Sent on 12/12/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding photos
Ace Photography was wonderful. Beautiful pics and easy to work with. -
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Megan Sent on 12/11/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The duo dream team will make all of your wedding photography dreams a reality!
Sheesh where to start! We've know the couple who make up Ace photography for a little over 2 years now. They've done multiple projects with us including holiday photos, family photos, engagement photos, and wedding day photos. They have a wonderful gift of making you feel super comfortable during the whole session and thats important to me because I don't have the highest confidence levels in front of the camera. Another amazing quality they have as being just great humans is that they are amazingly flexible and really care. We were supposed to have our wedding back in March of this year but a tornado hitting us and Covid completely derailed all of our plans. In a moment of pure chaos Tiffany came up with an amazing plan B for us and our day came later this year and was so much more than we ever could've hoped for. So besides being completely amazing humans they are equally amazing at their passion/profession. We've never had a project we were unhappy with as far as the quality of the photos and the direction given during the session. They are ver committed to each client and want them to have the best experience possible. I feel we've naturally become good friends with them just because they are so easy to work with and genuine people. If you need something changed, they will work with you. They're the definition of customer service and kindness while delivering a great product. Highly recommend!!-
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+3 photos
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Katie Sent on 01/28/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing shots!!
Ace Photography was a service suggested to my husband and me when we were searching for the perfect photographer for our big day! Tiffany and Miles (the photographers) really know how to make you feel good about yourself! It is always hard to be comfortable in front of people you don't know, especially when they are pointing a camera at you, but they make you feel completely at ease. My husband and I are still getting compliments on how beautiful the pictures they captured were! I would recommend them 100x over for your special day, engagement photos, or whatever the occasion!-
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+4 photos
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Courtney Sent on 10/26/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wow. The whole team at Ace knew exactly what they were doing with an intuitive skill set that clearly comes with a lot of experience and ability to truly listen to people’s wants and needs. They exceeded my expectations and I am sure they will exceed yours as well. Ace knows weddings and how to capture them. Book them and you will not be disappointed.-
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+7 photos
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Megan Sent on 10/04/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Tiffany and Miles are amazing! I couldn't of asked for better photographers. They definitely made my day more relaxing and easy going because they are awesome to work with. They made the best day of my life less stressful because they knew exactly what I wanted and they exceeded that plus more. Couldn't of asked for anything better. -
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Brooke Sent on 10/03/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We love Ace! Highly recommended!! Ace was not only the photographers for our wedding but now they are the photographers for all family photos! -
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Jzanese Sent on 10/02/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We are beyond more than pleased with the services we received! The experience in all will be forever memorable and we recommend everyone to conduct business with Ace Photography. -
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Alexandra Sent on 09/30/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My now husband and I had the pleasure of working with Tiffany and Miles for our engagement and wedding photography shoots and, from the outset, were blown away by them. Their work certainly speaks for itself if you check out any past photography on their website or social media platforms, but it was their working style that impressed us the most. From the beginning, we felt comfortable around them - which we have come to learn is so important because it lets you be naturally yourself with your significant other - they have a lovely way of guiding movement and positioning (while capturing amazing light and background elements) while letting you be yourself and add your own "unique couple flair" to your pictures. As the romantic I am, I also loved that a couple of high school sweethearts who had been together for 10+ years were capturing our love story - it just felt right that their partnership would know how to strike the balance between professional quality and emotional essence. 10/10 would recommend them to anyone looking for any kind of pictures - we certainly will keep them at the top of our list for any special event that warrants photography (and may be stretching the definition of "special events" if only to have the chance to work with them again soon). Their photography is second to none - book with them NOW!-
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+5 photos
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Chelsea Sent on 09/28/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I used Ace Photography for my wedding at Drakewood Farms in April of this year. The photos are beautiful! Ordering them after has also been a breeze. Tiffany and Miles were so friendly and comfortable to work with- coming from a girl who doesn't particularly like being behind the camera. I would recommend them to anyone looking for someone to capture memories on their special day! -
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Kimberly Sent on 09/13/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Tiffany and Miles were great! Our photos were beautiful and so fun to relive the day through our photos! -
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Victoria Sent on 08/30/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Tiffany and her husband are a perfect duo. I had the advantage of having my wedding on their family's property. They new exactly where to go at the perfect times for lighting. They were such a fun couple to work with and they had the timing of everything down perfectly. I can't wait to see how all of the photos turned out. The ones they showed me already were perfect to capture the true essence of our big day! -
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Andrea Sent on 12/21/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I highly recommend their photographer Kayla Kelley! She did a perfect job capturing our wedding day! -
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Bonnie Sent on 11/05/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
So very pleased with every last detail from the wedding venue they own at Drakewood Farms, the amazing detail of the decor..... and most of all how perfect my photographs have turned out! They ARE the best at what they do!! -
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Sarah Sent on 10/25/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My husband and I both loved working with Tiffany and Miles at Ace Photography! They were very accommodating of our needs - they even split our engagement session into two parts for us so that we could do an evening shoot at Bridgestone in fall to have for our save the dates, and then a spring session so we could do outdoor pictures downtown. They created a beautiful guest book from all these photos that we got many compliments about, and customized our package so that we could have that. The best part was that they knew exactly how to handle my stubborn groom who was not as excited as I was about all of the pictures. They got him laughing and loosened up, and even he had great things to say about them when it was all said and done! -
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User2376693 Sent on 10/09/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Everyone told us, "Find the perfect photographer because that's all you'll have after your wedding day." Well, we DID find the perfect photographers! Ace is a family run and operated business who has quality and service that cannot be beat! We have been so happy with everything they've produced! Pro tip: They book quick! So, book them ASAP! It's worth it! -
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User2333776 Sent on 09/24/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolutely love Miles and Tiffany! Such a pleasure to work with! Their work says it all! Love them!!! It even rained on my wedding day and they went above and beyond to make sure I get all the special photos with my hubby! -
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User2243120 Sent on 06/17/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Tiffany and Miles are amazing!! They made the whole process from engagement pictures to the wedding amazing. I highly recommend them.
Karina and Blake -
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Anna Sent on 10/06/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Ace Photography was FABULOUS. I am so thankful I found them on Wedding Wire. Arline, Zach, and Kayla took our pictures and they were absolutely wonderful to work with. I highly recommend them. They're work is fantastic. -
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Shanthi Sent on 09/16/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Arlene and Zach were awesome to work with! They were very accommodating and friendly towards the guests and definitely had skill! Can't wait to see the photographs! -
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Shante Sent on 08/31/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Arlene and Kayla are so professional. They listened to my ideas and are a dream to work with. They provide quality work and are flexible with timelines. I would highly recommend Ace to anyone. -
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Ashley Sent on 06/12/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We travelled from outside of the area to get married in Nashville. We were incredibly excited and pleased with the outstanding service we got from Ace Photography. They helped us in deciding upon and choosing our location, offered great recommendations and were extremely responsive, attentive and helpful throughout the entire process. During the event Arline had great suggestions for different locations and settings and went above and beyond! She took us to three different locations based upon what she knew we liked and it was beyond our expectations! We definitely plan on using Ace Photography again! -
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Sue Sent on 05/07/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Ace Photography is OUTSTANDING! Among all of the decisions we had to make for our wedding, we considered the choice of photographer to be THE most important. After all, our wedding photos will be the most tangible reminder of the happiest day of our lives, and they will remain in our home, and in the homes of our family and friends, forever. Ace was the last photographer we interviewed, and we knew immediately they were the right ones. Save yourself the time and interview them FIRST, so you can hire them and move on to the difficult decisions!
We had the amazing good fortune of having Tiffany, Miles and Arline to photograph our ceremony and reception. Not only are they off-the-charts talented; they work together like a well-oiled machine to make the process go so smoothly, and the result is unbelievable photographs. Their creativity is unmatched and they know exactly how to use light, background, angles and a host of other factors to create photographs that make you say "WOW" every time! They have a way of making you feel comfortable and natural, not like you're being photographed at all. They are, simply the best! Hands down. -
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User1413803 Sent on 10/31/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I could not be happier with Ace! Tiffany and Miles were absolutely fantastic. Our engagement pictures and my bridal portraits were perfect and I am so excited to see the pictures from our wedding. -
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Latashia Sent on 10/14/20135 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
AMAAAAAAAAAZING!
Super Creative
Fun to work with
Prompt with getting back to you
Flexible
Quality of work is phenomenal!!!
Pictures are memories that last a life time...and what great memories that I can go back and look at!!!
I love that they are all so down to earth and very outgoing and friendly. They even helped recommend other wedding vendors that I had asked their input on i.e. wedding planners and make up artist.
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User1196045 Sent on 06/11/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Ace does fantastic work and they are so great to work with. I recently got married and they were our photographers and videographers. Although I haven't gotten my wedding pictures back, our engagement pictures and bridal pictures turned out so much better than I could have imagined. Their work speaks for itself. Their books are also amazing. They will design everything or work with you to make it look the way you want. I was very picky and changed it up about 50 times and they were always quick to respond and didn't mind helping. They are also very easy to work with. My fiancé absolutely hates pictures and actually had fun at our engagement session. We shot for about 2 and half hours (including drive time) and ran out of light. They told us they would be more than happy to schedule another day at no extra cost if we wanted more. At my bridal session, it was about 40 degrees outside. They were very helpful and knew how to work quick so I could warm up! We only shot for about an hour and a half and I had over 300 great pictures. On the wedding day, they were great too. It was nice having them do photography and videography because they all knew each other and worked well together. They also took charge when our bridal party of 18 started getting a little out of hand. They have also requested we do another after wedding session at no additional charge. You can tell they love what they do and enjoy every minute of it. It is a family business and they all work so well together. I would recommend them to anyone! -
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Shelley Sent on 09/21/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Far beyond amazing! We are so happy that we chose Ace Photography to do our photos. They are one of the best decisions and investments that we made in our wedding planning process as thanks to them we now have beautiful images to remember such a wonderful moment of our lives. We were speechless when we first saw our engagement photos, and everyone is obsessed with our wedding and after wed photos. They are true artists! It was so hard choosing pictures for our album because we love literally every single one.
Tiffany, Miles, Arline and Doug we can’t thank you enough, and can’t wait for you to take pictures of our baby boy! If you want to have amazing and artistic photos to remember your day, Ace Photography is hands down the best choice.
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Stephanie Sent on 09/12/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Ace team is amazing. So glad we have such amazing photos to look back on our special day. We had so much fun with them and loved that they matched our style! -
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Missy Sent on 09/12/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best photographers in Nashville, I would recommend them to anyone! -
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User931208 Sent on 09/11/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
What a spectacular photography company. All of my best friends used them & all of our pictures are so unique/different. It's great using photographers who get to know you & are able to show your personality through the photos. -
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Lana Sent on 09/11/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
All around in love with ACE Photography! Wonderful people that love what they do and it shows!!! In no way could we have been any happier with all they did for us! Gorgeous photos, unbelievable storybook albums, videography, photo booth fun and much, much more! Not to mention, you couldn't ask for a better group to work with :) they helped me in many ways and went above and beyond in all they did.
I relive that special time in our life every time the video is played or I see one of their photos around our home :) they captured every bit of it and that is priceless <3 -
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User931175 Sent on 09/11/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best photographers in Nashville! It was a no brainer process for us on picking a photographer. No one compares to their style of photography. Their products are worth every penny! Love everyone at Ace! -
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User931167 Sent on 09/11/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Best Photographers ever! No doubt about it. What a great team to capture our big day! -
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User931150 Sent on 09/11/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wow! That's all I could say after I saw my beautiful photos. Sooooo many photos to choose from & every moment captured. Tiffany and Miles were so tentative to our needs, super sweet & VERY talented. I would do it all over again just to get more amazing photos. I can't wait to do our 1 year anniversary photos with them. -
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Mrs. Sent on 09/11/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Everytime I look through our photos or are drop dead gorgeous wedding album I get giddy butterflies. They are just so beautiful, it's great having fantastic photos to be able to have from the biggest day of your life. The Ace team are by far the BEST photographers ever. -
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User931115 Sent on 09/11/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
In love with every photo I received. They truly are the most talented photographers ever. You should defiantly book them for your wedding photography, but don't wait too long because they book up fast! -
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User931093 Sent on 09/11/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Tiffany and Miles were great to work with! It was great working with such a dynamic duo, very creative & personable. Not only did I have a lot of fun at very session but they even got my fiancé excited about it. My photos were magazine quality & my friends were blown away by every photo. I would highly recommend them to anyone for any occasion. Best investment ever! -
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User931077 Sent on 09/11/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Out of this world happy with our photos. Every session we had a variety of looks & photos. What a amazing experience we had, we felt like family around them. I not only gained fantastic photos but lifelong friends! -
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User931042 Sent on 09/11/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Love love love Ace Photography! Best storybook albums I have seen from any photographers! I first noticed them because they are EVERYWHERE! Any bridal magazine they we featured, every bridal show I went to try were there & all my friends had nothing but excellent things to say about them. Their style of photography defiantly puts them above the rest. There prices are very reasonable considering they give you so many amazing products, hundreds to thousands of pictures to look through & are the most down the earth wedding vendor I met with. I will be using them for years to come. Tiffany, Miles & Arline are the best of best. Just check out there website & you will be blown away! -
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Lindsay Sent on 09/11/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
After going through all of my wedding vendors, Ace Photography was by far the best investment that I made as a bride. No words can describe how I have felt for those brides that don't pay enough money for photographers & find out afterwards that all of their pictures from their big day were erased/lost....which was the case for my second cousin. I had heard about Ace through one of my coworkers & met with Arline (one of the head photographers) to talk about what I was looking for in a photographer. They were wonderful to work with...such fun energy & very professional. There were SO many good shots from my engagement, bridal, & wedding that we couldn't just pick a few to get prints of. I loved the way that they arranged our engagement book and wedding album...it was custom and fit my taste. They really took to what I was looking for rather than just doing what they always do for each bride. One of the fun things that I loved about our engagement and afterwards was that they featured us on our blog so you could see pictures from our ENG., BRID, AND WEDD...everyone was excited to see the pictures from the event & wanted to see all the details that went into the wedding & reception. Everything was just perfect! And you want this in a photographer especially because this is all you have to show to others of your big day! They really went over and beyond for me. You should definitely check them out as they now have a Facebook page so you can see their photos of brides and actually see them in action while they are out at their photoshoot...plus, they feature brides on their FB page. It is a great way for others to see your pictures and let me just say, you will get a TON of compliments...everyone thought that our pictures were so great that I had 2 friends go and book them (which they gave me a credit for to use on photography or other services). You can't go wrong....love Arline, Tiffany, Miles, Kayla, and Doug! I feel like I have known them FOREVER :) -
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User930805 Sent on 09/11/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding photography was the most important thing for my wedding day; I've had quite a few friends use Ace so I knew that they were a excellent company. I met with them & they immediately got my style, what I wanted & how to execute my photo sessions. They are definately worth everything we paid them. I just fell inlove with Tiffany & Miles! Best photographers ever! I couldn't thank them enough. -
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User930796 Sent on 09/11/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Fantastic photos, great personalities & excellent products. We searched high and low on the Internet for the perfect photographer, after meeting with quite a few we knew right away that Ace was the perfect match for us! Thanks again Ace team! -
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Ash Sent on 05/21/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
There are so many people that can take good photographs these days, but if you want someone you can count on to take GREAT photographs then you should choose Ace.
The team is great and they certainly know what they are doing. They just made everything easy and effortless. They had great ideas for our engagement pictures and at the wedding they were there getting all the right shots --yet they blended in so well that they weren't obtrusive at all like the photographers at some weddings are. Thank you so much Arline, Tiffany and Miles we love you! -
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Shelley Sent on 12/16/20115 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Ace Photography is AMAZING!! If you are looking for an amazing photographer, great service, and beautiful creative photos look no further! It is hands down the best money we have ever spent on anything for ourselves! After the wedding all you have left are the memories. I can't say enough wonderful things about them! What are you waiting for, book them!!!
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Andrea Sent on 09/16/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I couldn't be happier and I would recommend Ace to anyone...They make you feel so comfortable in front of the camera, and are fun to be around as well. They are very professional and definitely know what they are doing (angles, light wise). I feel as though I definitely got my moneys worth since I have thousands of great pictures to look through...Only problem is there are so many its hard to pick favorites if you want to get some blown up! Not a moment was missed during our wedding day which is important since you tend to forget alot since it is so hectic! Throughout this whole wedding process they have always been very attentive and email me back immediately when I have had a question or request. Seems like they have a wedding booked pretty much every weekend, but have always been gone out of their way to work with me when scheduling sessions (even if it isn't the best day for them they somehow figure it out!). Not only were they just there taking pictures at my wedding, but I was glad to have them there as friends as well! The Ace team is AMAZING and I'll forever be thankful I found them :) -
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Susan Sent on 08/14/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
It was a 12 hour, hot day in July. Ace was very perfessional and creative. They took the time to get the right shot. They were so easy to work with. The photos are fabulous and will be great memories. Ace also did our lighting. It was very soft and elegant. I would use Ace for any event. Ace is the best! -
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Nick Sent on 12/22/20174.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
Our photos turned out incredible! Tiffany and Miles took amazing photos for our engagement session and for our wedding. We couldn't be happier with the quality of their photos and how easy they were to work with. They did a great job of setting and managing expectations from the time we signed our contact to our wedding day to delivery of the photos. The day of the wedding I felt like they were the most on top of everything and keeping us in the loop. Sure there are photographers out there that will cost less, but in my opinion it was more than worth the money we spent. Our photos turned out so good that we ended up being featured in a local wedding magazine here in Nashville. Plus they have different photo packages that will work with most budgets. We keep the photo book of our wedding photos that we received from them and we look through it every week. The photos captured the moments of the day perfectly and when we look through them it takes us right back to the day making us smile. Choosing Tiffany and Miles at Ace was one of the best decisions we made for our wedding day, I would encourage anyone to highly consider them for their wedding as well!-
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+4 photos
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Belynda Sent on 09/29/20124.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
WOW!! I met Ace Photography at the PWG bridal show. At the time of the show I was days away from signing a contract with another photographer but after seeing their photo books and talking with Tiffany of Ace Photography I changed my mind. I know we weren't their only clients, but when we were with them.. it felt like we were their only clients, that's how important they made us feel! The Ace Photography team did an amazing job not only with making us feel comfortable (and for my shy hubby, that's saying a LOT!) in front of the camera but making us feel like VIP's. I have received so many compliments on our engagements, my bridal portraits, as well as our wedding photographs. So many of our photographs were magazine quality (and that's a quote from handfuls of people) Anytime I hear someone it getting married I tell them to check out our friends and photographers: Arline, Tiffany and Miles at Ace Photography because they are phenomenal!
Oh! And they photobooth at the wedding was a smash! Instead of giving out cheesy unpersonal souveniers, we decided to go with a photobooth... there is no better souvenier than a picture of your guests with a personalized message from you and your new spouse.. I love going to visit friends and seeing their pics from the photobooth at our wedding on their fridge! I also love the photo album of all the pics from the photobooth with a personal note from our guests.. What a fantastic way to remember everyone who was at your wedding! -
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Rachael Sent on 02/11/20264.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing images!
Ace photography shot my wedding in Oct 2025, and I love them all! They are great at being there without being in the way, I even forgot they were there at times which is a good thing! I was able to enjoy my day without being hustled around everywhere. They have good posed images and great in the moment shots so you get the best of both worlds. Tiffany and Miles have been shooting together since they were teenagers and it shows in their teamwork. I got married in the busiest month for wedding vendors, and they were still able to get my images to me within 8 weeks, which is a quick turn arounf time! A lot of us are spoiled on digital and think they can have them ready in 2 days, thats not fesible when you shoot over 2000 images in 4 hours! The download process is super easy and you dont have to worry about ordering different prints since they give you the high res images to do what you want with! Of course they will design an album for those who dont want to DIY but its really easy and simple once they are ready! They both have been doing weddings so long that even if you dont hear from them everyday they 100% know what needs to be done, and how its to be done. Just get them a list of group shots you want and specifiy any particular couple shots and they will happily accommodate you!-
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+11 photos
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Caylor Sent on 05/17/20194.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
Nothing short of amazing
Ace Photography was nothing short of AMAZING! Tiffany and her husband are talented and in sync. They give fantastic direction, especially since my husband and I tend to get stiff when it comes to taking photos. They made us comfortable and confident. Day of the wedding they were so organized and hands on! Even more so than my actual wedding planners! I have only had a chance to see the sneak peek photos and they were so well done. The quality is fantastic! I also had my bridal portraits done by them and they were able to take so many photos in just an hour! They are speedy which is great when you have limited time. Tiffany also photographed my boudoir shoot and it was so much fun! I went to the farm house they have in Goodlettsville. The whole day was nerve wrecking, but when I got there I became immediately comfortable! She gave great direction for me to look the most flattering in the photos. Thank you THANK YOU Ace Photography! You all are professional, upbeat, talented, and fantastic!-
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+4 photos
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Rebecca Sent on 10/09/20174.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Working with Miles and Tiffany was such a joy. They really made the day so special and we're flexible for our engagement photos the day before the wedding. I love all the photos and still have to nail down the ones I want for the books. It's hard to choose when they are so lovely. -
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Jane Sent on 10/06/20174.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Tiffany and Miles are professionals with a passion for photography. They captured every detail of our daughter's summer wedding. The pictures are stunning! My husband and I couldn't be happier. -
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Samantha Sent on 03/06/20154.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4.5 out of 5 rating4.5
So very pleased with the photographers! Wonderful personalities and wonderful pictures! Maybe meeting in person before to discuss ideas would have been beneficial but there really wasn't much time! So glad that Ace was recommended to us by Jackie Barnes! We have recommended you all to others and had many compliments on our pictures! -
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Jessica Sent on 11/08/20114.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
Love Ace! They can be a little pricey on some of their packages but well worth it. So very professional and love what they do! They will go to any extreme to get the shots you want. Ace knows what they are doing and I feel that they are the best in the wedding business for sure. I will be using them for when we have children and all family pictures. Can't say enough about them. All our pictures are amazing! -
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Tiffany Sent on 01/26/20154.7 out of 5 rating4.7-
Quality of service 4 out of 5 rating4.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4.5 out of 5 rating4.5
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We used them for our photo booth. We had a slight problem ans they fixed it right away! -
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User947973 Sent on 04/01/20134.7 out of 5 rating4.7
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 4.5 out of 5 rating4.5
Awesome photographers! They were so nice and made me feel very comfortable. The photobooth was a HUGE hit!! Everyone loved it and I adored the book of copies I received from the booth. My bridal portraits turned out stunning and I can't wait to see the final copies of my wedding photos! -
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Addi Sent on 05/02/20194.6 out of 5 rating4.6
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4 out of 5 rating4.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Great experience!
Such a wonderful experience and great photos! -
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Alina Sent on 10/02/20174.6 out of 5 rating4.6
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Quality of service 4.5 out of 5 rating4.5
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Average response time 4 out of 5 rating4.0
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Professionalism 4.5 out of 5 rating4.5
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Tiffany and Miles are great! They captured so many beautiful photos of our wedding day. I love that I have so many to chose from! Not only did they take amazing photos, but I also felt super comfortable with them. They are very accommodating with special requests, and I'm so glad they were my wedding photographers! -
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Meredith Sent on 02/07/20124.6 out of 5 rating4.6
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Quality of service 5 out of 5 rating5.0
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Average response time 3 out of 5 rating3.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Ace photography was exactly what I wanted in my wedding photographers. They are edgy and get the shot you never thought of. Everything turned out amazing. They made my perfect wedding look even better in the photos. I highly recommend them for the modern, chic, and fashion forward bride. -
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Elizabeth Sent on 06/29/20084.6 out of 5 rating4.6
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Quality of service 5 out of 5 rating5.0
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Average response time 3 out of 5 rating3.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Arline and Doug are the best wedding photographers in Nashville. Their attention to detail, artistic sense, and flexibility are top notch. The bridal portrait session was so comfortable and fun. Arline brought two other photographers the day of the wedding, so there was not a moment of the day missed! Arline and Doug even came to Los Angeles after the wedding to take pictures of us at the beach! We love our digital wedding book, which took us FOREVER to order because there were too many good photos to choose from. You will not be disappointed! Follow-up time is slow because they are in high demand, so if you need a fast turnaround you may need to let them know up front. The final product is wonderful and they are so nice to work with.
- Elizabeth Shea, 2005 Bride -
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Amber Sent on 10/17/20124.5 out of 5 rating4.5
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 4.5 out of 5 rating4.5
ACE is fabulous :) Arline was our photographer for our engagement shoot & wedding...We had a wonderful time throughout the whole process. We had a lot of people not only complimenting us on the wonderful photos, but also asking who took them...which I think shows just how high-quality our photos were. Everyone continues to talk about how amazing they were! She is very creative and spontaneous, and while you are getting your shoot done you can tell how great she is. They are quite pricey, but we were willing to splurge on great photography, and it was completely worth it! We will continue to use them every year for annual family photo shoots :) -
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Lindsey Sent on 09/13/20114.4 out of 5 rating4.4
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
great work! Easy and fun to work with. When I met with them the first time they forgot about our appointment. But I booked with them anyway because I love their work. It was a good decision for me. Expensive, but worth it! -
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M Sent on 09/04/20141.8 out of 5 rating1.8
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Quality of service 2 out of 5 rating2.0
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Average response time 1 out of 5 rating1.0
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Professionalism 3 out of 5 rating3.0
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Value 1 out of 5 rating1.0
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Flexibility 2 out of 5 rating2.0
Though I was impressed with the photos on their website, my photos did not turn out anywhere near as beautiful. The quality of the photos from my wedding were so bad (over-exposed, poor lighting, taken from weird angles so that there was foreshortening, too few photos to choose from) that I did not have enough good photos to create a wedding album. Additionally, it took them over 2 months to send us the photos. I knew they were doing multiple (I believe 3) weddings on the same day, so it's my guess that they were over-extended on the day and didn't put much effort into retouching our photos. They also did not take photos in the style that I wanted (they were more interested in taking casual-style photos rather than posed ones). -
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Emily Sent on 03/22/20161.6 out of 5 rating1.6
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Quality of service 1 out of 5 rating1.0
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Average response time 3 out of 5 rating3.0
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Professionalism 2 out of 5 rating2.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Pictures were so bad we had to hire another photographer to take more at a later date. We didn't get any formal pictures with the family that were decent- From the flowers being right behind me looking like they were growing out of my head to 2 cameras shooting at the same time so no one looking at the same camera. Little important details were left out. -
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Lauren Sent on 08/12/20201.4 out of 5 rating1.4
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Quality of service 1 out of 5 rating1.0
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Average response time 3 out of 5 rating3.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Disappointment at it’s finest.
We trusted Ace to capture our special day, and purchased a package with engagement pictures. Personally, we really liked the style of a specific photographer, Arline. She notified us a few weeks before our wedding that she had thrown her back out and couldn’t do our engagement photos. Tiffany and Myles then became the photographers for our wedding. They were nice, but our photos are nothing special. Miles was visibly intoxicated and stumbling at our wedding. They actually were nowhere to be found 45 minutes before their contracted end time... because “they were loading up”. Usually you load up AFTER your job is done. We paid thousands of dollars for printed books and a canvas - I was given no guidance on how to get those items and no response when I sent lists of photos for our books. Four years later I still can hardly get a response on how to get my photos which were supposed to stay in an online gallery forever. With regards to the printed items they tried to tell me I could pay $1,500 on top of the $5,500 to finally get my books and canvas. That just covers their cost which I already paid for years ago and provided photo lists for following our wedding. I would recommend finding a professional who is going to deliver what you have paid for. -
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Shannon Sent on 04/25/20211 out of 5 rating1.0-
Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
**AVOID** Ace Photography (Horrible Experience)
*****If you’re a future bride and reading this, I strongly strongly recommend you go with someone else. There are so many amazing photographers in Nashville and you shouldn’t have to go through the pain that we went through.*****
When my husband and I were first looking at photographers for our wedding we were attracted to Ace photography because their style of photography and their pricing was within our budget. But if it sounds too good to be true then it probably is. We should have known that when Tiffany kept putting off our initial meeting it meant something wasn’t right or it was a red flag. But ignoring the red flag we continued on with Ace photography and booked them for our wedding.
However, when our wedding day came and once the wedding reception started we didn’t really see our photographers too much. A few of my bridesmaid mentioned to us that they had to constantly ask our photographer to come and take pictures of special moments. Unfortunately, due to Covid-19 our wedding ended early and Tiffany told us that per our contract we would not get a refund but rather a $250 credit to use towards photos/canvas prints which we were completely okay with. Once we did out final send off we spoke with Tiffany about the timeline of our photos and when we could expect the sneak peeks and final photos. Tiffany stated that it would be 2-3 weeks for the sneak peeks and then 4-6 weeks for the rest of the photo album. At the time we didn’t think much of it and were excited to see the photos in the coming weeks. We were eagerly waiting on the sneak peeks but once 3 weeks had passed and we hadn’t gotten any photos we emailed Tiffany to check in with her. Several days passed and we received the sneak peeks. At this point we though nothing of the delay and the sneak peek photos looked great.
As time went on we patiently waited for the 6 week mark from our wedding day but the photos never came and Tiffany never made contact with us on the status of them. So after 6 weeks we emailed Tiffany asking about the status of our photos because it was at this point it was December and we were hoping to mail out wedding photos for Christmas. However, 2 weeks went by and on December 15th we still hadn’t received a reply from Tiffany. So we sent Tiffany another follow up email to check in on the status of our photos. Tiffany emailed back and stated that our photos would start to upload the coming Friday and blamed the delay on a Covid-19 scare. My husband and I were understanding due to the seriousness of Covid and we waited for Friday to come. However, that Friday came and went and there were no photos uploaded. So on December 28th, Feeling heartbroken that no photos were sent out for Christmas we sent Tiffany another follow up email checking on the status of our wedding photos since we were at 11 weeks post wedding.
Surprisingly, Tiffany emails back saying that our photos were looking wonderful and that due to the bomb blast in Nashville she was working on them by using her phone’s internet. Tiffany told us that our photos would be uploaded as soon as their internet was restored. Trying to still be understanding and reasonable, My husband and I waited again. Once January 8th came around, we sent an email to Tiffany saying that we understood there has been a lot going on (Covid/Bomb Scare) but we were requesting a date of when to expect our photos. When Tiffany emailed us back she stated that they would be uploading “tomorrow” and she would email us when they start to upload. After several days go by and finally on January 12th we start to see some photos upload. At this point it has been 13 weeks since our wedding and now that the photos FINALLY are uploading we realize that there is yet another problem. Only 7 out of the 15 photo sections for our wedding album had uploaded.
As we looked through the sections of photos that had uploaded, we realized that the quality of work was not near as great as the sneak peeks. At this point we felt almost defeated with the photos due to the timeline, the quality, and the poor communication by Tiffany. The photos seemed to have a large amount of peoples eyes closed/half open or unflattering. We couldn’t help but think that yes there will be some unpleasant photos but not so many.
After another two weeks go by (15 weeks since the wedding) on January 27th we sent Tiffany a follow up email asking when the rest of the sections would upload. When Tiffany got around to emailing us back she said that she would check and make sure they would upload “tomorrow”. But to no surprise, tomorrow came but the photos didn’t. So on February 4th, 4 MONTHS since our wedding, we emailed Tiffany letting her know that there still is a lot of the photo sections that have not uploaded and that we want a date of when they all will upload. At this point, Tiffany just did not respond, AT ALL. My husband and I sent another follow up email February 14th checking in about the album. Tiffany yet again ignores us and does not respond AT ALL. Then on February 26th we again requested a date of when the photos would be completely uploaded and to our surprise Tiffany actually responded and said that the rest of the photos should upload over the weekend. In addition, she stated that our credited print/canvas should take about 9 -15 days ordered and shipped to us.
So if you care to know what My husband and I did at this point, well we waited. On March 2nd, we were just done with the photo issues and communication issues that we almost didn’t care to deal with Tiffany anymore. But since we paid for a product/service, we wanted it and so we emailed Tiffany where the rest of the album is. At this point, as usual we got no response from Tiffany. But then suddenly on March 5th we notice that the rest of our photos were uploaded. FINALLY, it only took 5 months since our wedding day, but finally we had our photos.
As of April 26th, we STILL have not received our print/canvas that we ordered for our credit. Nor has Tiffany respond to any of our emails, she simply ignores us. Honestly, we will probably never get the print/canvas or the $250 credit at this point.
From this bride, Tiffany at Ace Photography single handedly caused me to have a distressing memory of my wedding wedding because of the headache I’ve been/STILL going through.
OVERALL: I felt like a forgotten bride. I felt like Tiffany from Ace Photography took advantage of us and didn’t care about our wedding or our photos. I feel irritated that if I was not following up with her via email then we would probably not have received our photos. My husband and I are extremely upset at her lack of communication, excuses, and overall ignoring us when she claimed she would do something and it never happened. When I spoke to other photographers about the situation they told me that it was unacceptable and unprofessional. Save yourself the stress and heartache and find someone else to capture your magical day who will give you the time of day and make sure their product fully reflects how awesome/amazing your day is.
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Quality of service
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