AC Hotel Greenville Reviews
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4.9 out of 5 rating
4.9 Excellent
4.9 out of 5 rating
9 Reviews
98% recommend it
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Quality of service 4.9 out of 5 rating
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Average response time 4.8 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 4.9 out of 5 rating
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Flexibility 5 out of 5 rating
Awards
9
+10
User photos
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Sam L. Sent on 05/02/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
AC Rooftop cannot be beat!
We planned a rehearsal dinner turn welcome party for Spring 2023 with the help of Jayme and team. Seamless and professional through the entire process, Jayme made sure we didn't miss a singe detail. The space is gorgeous, from the wall of mirrors on the patio to the details of the ceiling inside. Not to mention the proximity of the AC to main street and all of downtown Greenville. You must check out the AC for their space and hotel blocks!We planned a rehearsal dinner turn welcome party for Spring 2023 with the help of Jayme and team. Seamless and professional through the entire process, Jayme made sure we didn't miss a singe detail. The space is gorgeous, from the wall of mirrors on the patio to the details of the ceiling inside. Not to mention the proximity of the AC to main street and all of downtown Greenville. You must check out the AC for their space and hotel blocks! -
Quality of service
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Ann H. Sent on 10/25/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wonderful Event Space
Held rehearsal dinner Oct 1st, assisted by Cat and team, everything came together beautifully! Best decision was to host our event and also have room blocks at the AC Hotel! Very convenient and accommodating, the space is gorgeous! The staff is wonderful to work with!Held rehearsal dinner Oct 1st, assisted by Cat and team, everything came together beautifully! Best decision was to host our event and also have room blocks at the AC Hotel! Very convenient and accommodating, the space is gorgeous! The staff is wonderful to work with! -
Quality of service
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Lauren W. Sent on 07/27/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
10/10 Would Get Married Here Again
The AC Hotel responded back the same day I reached out to them. The price I paid for the ceremony, reception, and rehearsal dinner was extremely reasonable and the venue was beautiful!! The staff was super helpful and they went above and beyond what I asked of them. Someone was always there to supervise the events and make sure it was running smoothly. The food tasting was a wonderful experience, too. I didn't have to worry about a thing on my wedding day!The AC Hotel responded back the same day I reached out to them. The price I paid for the ceremony, reception, and rehearsal dinner was extremely reasonable and the venue was beautiful!! The staff was super helpful and they went above and beyond what I asked of them. Someone was always there to supervise the events and make sure it was running smoothly. The food tasting was a wonderful experience, too. I didn't have to worry about a thing on my wedding day! -
Quality of service
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Steve A. Sent on 04/28/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great Venue and Service !
Hannah and Morgan were awesome! Great experience!Hannah and Morgan were awesome! Great experience! -
Quality of service
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Heather W. Sent on 04/30/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Beautiful views & excellent service
Our wedding was perfect. Hannah did a great job taking care of all the details, and the food was delicious. We had to use our rain back up plan, and the staff handled the change beautifully. Service during the wedding (bar, passed hors d’oeuvres) was top notch. The rooftop views, even in the rain, can’t be beat!Our wedding was perfect. Hannah did a great job taking care of all the details, and the food was delicious. We had to use our rain back up plan, and the staff handled the change beautifully. Service during the wedding (bar, passed hors d’oeuvres) was top notch. The rooftop views, even in the rain, can’t be beat!-
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+3 photos
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Quality of service
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Nicole G. Sent on 04/27/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing views, talented team!
We had a wonderful wedding here in their secret garden rooftop. It was beautiful. The team was amazing and so incredibly helpful. The food was so good, not your typical “banquet “ food. So glad we chose to have our wedding here.We had a wonderful wedding here in their secret garden rooftop. It was beautiful. The team was amazing and so incredibly helpful. The food was so good, not your typical “banquet “ food. So glad we chose to have our wedding here.-
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+2 photos
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Quality of service
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Ashhawkins1 Sent on 05/02/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Broad & Main room rental
I wish there were enough nice things to say about the spectacular spread and experience of renting this room. For starters the esthetic of the room is perfect, we utilized it for our wedding as a place the groomsmen could meet up and have lunch. The hotel catered in a beautiful display, it made the entire day much more special. On top of all that, customer service was top notch and a refund for beverages not consumed was in our bank account the same day. 100% would recommend to anyone, if we did the day again we would have rented an additional space at this hotel for the bridesmaids!I wish there were enough nice things to say about the spectacular spread and experience of renting this room. For starters the esthetic of the room is perfect, we utilized it for our wedding as a place the groomsmen could meet up and have lunch. The hotel catered in a beautiful display, it made the entire day much more special. On top of all that, customer service was top notch and a refund for beverages not consumed was in our bank account the same day. 100% would recommend to anyone, if we did the day again we would have rented an additional space at this hotel for the bridesmaids! -
Quality of service
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Casey Sent on 11/15/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing Venue!
I adored our wedding at the AC Hotel/Secret Garden/Jasmine Hall. The venue is so beautiful on its own! We booked when the hotel first opened so I was a little nervous. However, Cat was wonderful and so available. Everything went as planned, there were no major issues. Service and food was wonderful! Wish I could relive it all over again :)I adored our wedding at the AC Hotel/Secret Garden/Jasmine Hall. The venue is so beautiful on its own! We booked when the hotel first opened so I was a little nervous. However, Cat was wonderful and so available. Everything went as planned, there were no major issues. Service and food was wonderful! Wish I could relive it all over again :)AC Hotel Greenville's reply:
Thank you for your review, Casey!! Your family was so sweet and kind and we wish you and Robert the best of luck! -
Quality of service
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Celissa T. Sent on 07/27/20214.2 out of 5 rating
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Quality of service 4.0 out of 5 rating
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Average response time 3.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Beautiful Location Amazing Day!
The AC Hotel is a beautiful location! We had our wedding in the secret garden. I booked this hotel before its opening so I will be honest there was a rocky beginning with things being offered and then later told they couldn't be done. BUT once Morgan came on as the even coordinator she did an AMAZING job with answering questions, responding to emails and getting all the things that were promised to us. She went above and beyond to make sure that our day was PERFECT. In addition Matt and the event staff attended to our every need during our cocktail hour and reception! They were kind, efficient and checked in on us often simply put they were AMAZING!The AC Hotel is a beautiful location! We had our wedding in the secret garden. I booked this hotel before its opening so I will be honest there was a rocky beginning with things being offered and then later told they couldn't be done. BUT once Morgan came on as the even coordinator she did an AMAZING job with answering questions, responding to emails and getting all the things that were promised to us. She went above and beyond to make sure that our day was PERFECT. In addition Matt and the event staff attended to our every need during our cocktail hour and reception! They were kind, efficient and checked in on us often simply put they were AMAZING! -
Quality of service
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