AC Hotel Greenville Reviews
Reviews
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4.9 out of 5 rating
4.9
Excellent
12 reviews
Recommended by 99% of couples
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Quality of service 4.9 out of 5 rating4.9
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Average response time 4.8 out of 5 rating4.8
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Professionalism 5 out of 5 rating5.0
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Value 4.9 out of 5 rating4.9
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Flexibility 5 out of 5 rating5.0
Awards
12
+17
User photos
Weddingwire
4.9/5
12 reviews
Google
4.3/5
499 reviews
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Candace Sent on 11/05/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing Downtown Venue!
Working with the venue manager Jayme was such a seamless experience. She ensured every aspect of the event was taken car of. Also, the staff was amazing as they made sure everyone was constantly taken care of providing food and keep things neat and tidy the entire night. I also love the modern and upbeat vibe of the venue! Five stars! -
Quality of service
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Elexious Sent on 10/15/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Picture Perfect Downtown Wedding
We were looking for a space that had the best of both worlds for our wedding reception space and we hit the jackpot with The AC Hotel! So many guests used our hotel block and were able to go back to their rooms from our reception space at their rooftop restaurant. The decor was exactly what we envisioned from the start and we have guests still rave about everything. From the food, to the cake and the amazing coordination team, this truly was the best day ever. -
Quality of service
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Keondra Sent on 10/10/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The perfect experience
My husband and I decided to use the secret garden and jasmine room to have our brunch themed wedding. I couldn’t have asked for a better experience! Jayme was very professional, responsive via email and thorough with all details throughout the entire process. Because the venue is through Marriot, we had to use their catering services. However, we were not disappointed! The food was delicious & our guest are still talking about it. It was a beautiful occasion and seamless planning process.-
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+4 photos
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Quality of service
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Sam L. Sent on 05/02/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
AC Rooftop cannot be beat!
We planned a rehearsal dinner turn welcome party for Spring 2023 with the help of Jayme and team. Seamless and professional through the entire process, Jayme made sure we didn't miss a singe detail. The space is gorgeous, from the wall of mirrors on the patio to the details of the ceiling inside. Not to mention the proximity of the AC to main street and all of downtown Greenville. You must check out the AC for their space and hotel blocks! -
Quality of service
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Casey Sent on 11/15/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing Venue!
I adored our wedding at the AC Hotel/Secret Garden/Jasmine Hall. The venue is so beautiful on its own! We booked when the hotel first opened so I was a little nervous. However, Cat was wonderful and so available. Everything went as planned, there were no major issues. Service and food was wonderful! Wish I could relive it all over again :)AC Hotel Greenville's reply:
Thank you for your review, Casey!! Your family was so sweet and kind and we wish you and Robert the best of luck! -
Quality of service
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Ann H. Sent on 10/25/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wonderful Event Space
Held rehearsal dinner Oct 1st, assisted by Cat and team, everything came together beautifully! Best decision was to host our event and also have room blocks at the AC Hotel! Very convenient and accommodating, the space is gorgeous! The staff is wonderful to work with! -
Quality of service
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Lauren Sent on 07/27/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
10/10 Would Get Married Here Again
The AC Hotel responded back the same day I reached out to them. The price I paid for the ceremony, reception, and rehearsal dinner was extremely reasonable and the venue was beautiful!! The staff was super helpful and they went above and beyond what I asked of them. Someone was always there to supervise the events and make sure it was running smoothly. The food tasting was a wonderful experience, too. I didn't have to worry about a thing on my wedding day! -
Quality of service
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Ashhawkins1 Sent on 05/02/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Broad & Main room rental
I wish there were enough nice things to say about the spectacular spread and experience of renting this room. For starters the esthetic of the room is perfect, we utilized it for our wedding as a place the groomsmen could meet up and have lunch. The hotel catered in a beautiful display, it made the entire day much more special. On top of all that, customer service was top notch and a refund for beverages not consumed was in our bank account the same day. 100% would recommend to anyone, if we did the day again we would have rented an additional space at this hotel for the bridesmaids! -
Quality of service
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Heather Sent on 04/30/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful views & excellent service
Our wedding was perfect. Hannah did a great job taking care of all the details, and the food was delicious. We had to use our rain back up plan, and the staff handled the change beautifully. Service during the wedding (bar, passed hors d’oeuvres) was top notch. The rooftop views, even in the rain, can’t be beat!-
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+3 photos
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Quality of service
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Steve Sent on 04/28/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great Venue and Service !
Hannah and Morgan were awesome! Great experience! -
Quality of service
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Nicole Sent on 04/27/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing views, talented team!
We had a wonderful wedding here in their secret garden rooftop. It was beautiful. The team was amazing and so incredibly helpful. The food was so good, not your typical “banquet “ food. So glad we chose to have our wedding here.-
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+2 photos
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Quality of service
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Celissa Sent on 07/27/20214.2 out of 5 rating4.2-
Quality of service 4 out of 5 rating4.0
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Average response time 3 out of 5 rating3.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Beautiful Location Amazing Day!
The AC Hotel is a beautiful location! We had our wedding in the secret garden. I booked this hotel before its opening so I will be honest there was a rocky beginning with things being offered and then later told they couldn't be done. BUT once Morgan came on as the even coordinator she did an AMAZING job with answering questions, responding to emails and getting all the things that were promised to us. She went above and beyond to make sure that our day was PERFECT. In addition Matt and the event staff attended to our every need during our cocktail hour and reception! They were kind, efficient and checked in on us often simply put they were AMAZING! -
Quality of service
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