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A Perfect Fit Alterations Reviews

A Perfect Fit Alterations

A Perfect Fit Alterations

Grand Rapids, MI
2.8 out of 5 rating, 10 reviews
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Reviews

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  • Quality of service
    2.8 out of 5 rating
  • Average response time
    2.8 out of 5 rating
  • Professionalism
    2.8 out of 5 rating
  • Value
    2.5 out of 5 rating
  • Flexibility
    3.3 out of 5 rating
  • Kristen
    Kristen Sent on 10/12/2016
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    This vendor was recomended to me by my bridal salon and I couldn't have been happier with their service. My dress needed quite a bit of work done to it (it had to be hemmed... which seems easy but my dress was all lace so they had to take it all off by hand and reattach it!) and when everything was said and done the final payment was under budget (I was pumped)! The staff was great and they made sure that I was 100% happy and everything was perfect.
  • A
    Alison Sent on 09/04/2017
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating
    When my dress came from the boutique it had different colored cups than the sample and you could see them through the dress. It was 2 months before the wedding and I could have cried. I saw Jeanne 3x, she completely replaced the cups twice to get the perfect look and fit. She listened, was supportive, and extremely responsive. I was a little panicky but I was right to trust her. The gown turned out gorgeous and you never would have known it'd been any different. She'll work until you love it.
  • U
    User2853694 Sent on 11/07/2016
    4.2 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      2 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      4 out of 5 rating
    • Flexibility
      5 out of 5 rating
    I had my wedding gown altered at A Perfect Fit and overall I am satisfied with my experience. However just a warning they are terrible at answering their phones and the shop is tiny and kinda tucked away making it hard to find. It was also pricy for the little that I had done but in the end my dress looked perfect and fit me just the way I wanted it to.
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  • K
    Katie Sent on 12/20/2022
    3.8 out of 5 rating
    • Quality of service
      4 out of 5 rating
    • Average response time
      3 out of 5 rating
    • Professionalism
      4 out of 5 rating
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      3 out of 5 rating
    • Flexibility
      5 out of 5 rating

    Great quality

    I purchased my gown at a sample sale and took it to A Perfect Fit for alterations, along with my dress for
    the rehearsal dinner. I had 3 fittings total and worked with Jaiyu. She was wonderful and attentive to
    detail. The work done on my dress was timely and they always had appointments available for
    evenings/after work. Jaiyu and Jeanne (the owner) both helped make my rehearsal dinner dress perfect
    by adding extra boning to help it stay up (it was strapless) and made me feel confident in my wedding
    gown. I did feel like the bust area wasn’t as supportive as I wanted, but I think that was more to do with
    my body shape than the dress as we talked about the straps/cups being placed as well as they could.
  • S
    Sheri Sent on 06/03/2017
    3.8 out of 5 rating
    • Quality of service
      4 out of 5 rating
    • Average response time
      3 out of 5 rating
    • Professionalism
      4 out of 5 rating
    • Value
      3 out of 5 rating
    • Flexibility
      5 out of 5 rating
    A Perfect Fit was recommended to me by the shop I got my dress at. Overall, they did a good job, but I needed multiple appointments, which I felt could have been done in 2 appointments. They are not responsive to phone calls or texts. They are seems on the pricier end. The lady working on my dress also did spot cleaning. I felt like she pulled a number out of the air instead of having a standard price.
  • S
    Stepheni Sent on 03/19/2018
    1.8 out of 5 rating
    • Quality of service
      1.5 out of 5 rating
    • Average response time
      3.5 out of 5 rating
    • Professionalism
      1 out of 5 rating
    • Value
      1 out of 5 rating
    • Flexibility
      2 out of 5 rating
    I was referred to this place by a client who had used them for her wedding dress and loved it! I first reached out via Facebook to schedule a consultation. Whoever was communicating with me through messenger was very prompt and helpful. She told me to bring my dress and that it would be a $25 fee (that would come off my total if I booked). Cool! When I arrived for my appointment I was greeted and then brought into a room where I was told to get into my dress, alone. Obviously I can't do up my dress alone, it has a corset back. So I just held the dress up and then the woman came in and...
  • R
    Raechel Sent on 08/31/2017
    1.4 out of 5 rating
    • Quality of service
      1 out of 5 rating
    • Average response time
      2 out of 5 rating
    • Professionalism
      1 out of 5 rating
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      1 out of 5 rating
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      2 out of 5 rating
    I worked with Bethany at Perfect Fit, and I would like to warn any bride going in for wedding dress alterations, to make sure to not have her work on her wedding dress. I took my dress in on April 19th for my first fitting, and didn't end up getting it back and right until August 15, only about 10 days before my wedding. The first appointment she was asking me what I thought I wanted done, which felt really unprofessional. I expected to be taken care of, and I just felt like I had to tell her how to do her job. I only needed the shoulders brought up, dress hemmed, and the bustle done. I went in...
  • Brianna
    Brianna Sent on 06/04/2021
    1.2 out of 5 rating
    • Quality of service
      1 out of 5 rating
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      1 out of 5 rating
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      1 out of 5 rating
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      1 out of 5 rating
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      2 out of 5 rating

    Absolutely traumatizing

    If I could give a 0 rating I would. This was the most unprofessional owner I have ever met. She was rude, and condescending each time we were in there. Jeannie had my dress for over a year due to us having to postpone because of COVID. If I wouldn't have postponed my dress wouldn't have even been ready for my original wedding date. My dress still is messed up and not ready for my wedding in less than 2 months! I had to take my dress because every time she altered something, she would mess it up so bad that it would need more alterations. Of course with each change I was forced to get due to her...
  • L
    Lara Sent on 08/05/2018
    1.2 out of 5 rating
    • Quality of service
      1 out of 5 rating
    • Average response time
      2 out of 5 rating
    • Professionalism
      1 out of 5 rating
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      1 out of 5 rating
    • Flexibility
      1 out of 5 rating
    I was referred to A Perfect Fit by the bridal shop where I purchased my wedding dress. After a serious mishap, they had commissioned Jeanne to resolve a large issue, which was essentially creating a new bow for the back of my dress that was meant to be removable.

    The bow she made (by removing it from another dress of the same designer and gown) sat very strangely on the back of the dress, and although looked alright off the dress, never looked proper on. She kept insisting that it looked right. At this point I had internally decided I was not going to wear the bow at all based on the way it turned out.
    ...
  • T
    Taylor Sent on 06/28/2018
    0.7 out of 5 rating
    • Quality of service
      0.5 out of 5 rating
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      1.5 out of 5 rating
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      0.5 out of 5 rating
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    I had my bridesmaids go through the seamstress at the bridal shop in which they got their dresses from. I did not have direct contact with her about my ladies dresses but everyone told me what a cluster it was to work with her. She would constantly tell them the dress I chose was really difficult to alter, and that the designer shouldn't have made the sleeves the way they did (Hayley Paige) Apparently they were too lose so she had to bring them in, but she brought them in to far so they couldn't raise their arms, and didn't take responsibility for her mistake. Then the day of the wedding I saw that all of the dresses were...
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