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4 love polkadots Reviews

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Reviews

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    Anonymous1 Sent on 09/15/2021
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    Exactly the way I wanted!!

    I wanted an experience for our guests from the moment they received the invitation. That’s exactly what I got!!! All of our guests loved the invitations and many have displayed them as a guest gift! I was able to customize the colors, paper, and every detail of the wording on our invitations, detail card and rsvps. Thank you for bringing my vision to reality and setting off what we wanted to be an experience for us and our guests. If you are looking for a run of the mill cookie cutter invite, choose someone else. If you want your invitations to set the tone for your wedding this is the company to choose!
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    Roberta Sent on 09/15/2021
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    Bravissimi e professionali

    Sono una wedding planner e ho affidato gli inviti del mio matrimonio a Morgo & Bees per un lavoro difficile e particolare. Sono stati bravissimi, disponibili a tutti i cambiamenti, sono molto soddisfatta!
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    Laurans Sent on 04/20/2021
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    Amazing and unforgettable experience... ❤️

    Just a word to say it all: PERFECT !!!! 💞💞💞💞 I dreamed of an invitation from Margo & bees after discovering photos of their wonderful achievements on the internet, and now I was able to order for France 😍😍😍 I was so happy to be able to call on them !!!!!!!!!!! I was lucky enough to meet Justyna, who is an exceptional person 🥰🥰🥰🥰 I renamed her "my favorite person" !! So warm, caring and professional ❤️❤️❤️❤️ A real pleasure to exchange, talk and work with her 😍😍😍😍
    Of course, the invitations were not made overnight ... But that's normal !!!! Because EVERYTHING is possible !!!! EVERYTHING is customizable !!! And such a successful and exceptional project cannot be done in 1 day !! With Justyna, we took the time to do things right and you can't imagine what I felt when I discovered my invitations ... I was afraid it would not be as I had imagined, like everything is done remotely, I was apprehensive to discover the result ... but it was better than in my dreams 🥲🥲🥲😍😍😍🥰🥰🥰💞💞💞❤️❤️❤️
    Justyna was wonderful, adorable, she knew how to listen to what I wanted, advise me, adapt my desires to the invitations 💋 What about the result ... It is SUBLIME, BREATHTAKING, INCREDIBLE !!!!! I have never seen such invitations elsewhere 💞💞💞💞💞 It is of such quality, such finesse, such precision, the smallest details are made to perfection !!!!!! !!!!!
    I feel so lucky to have had the honor to call upon the services of Justyna 😍😍😍😍 I could never thank her enough for her work and her kindness 😘😘😘😘 I am a future bride in heaven, and it is partly thanks to her ❤️❤️❤️❤️❤️ Thank you from the bottom of my heart 😘😘😘💋💋💋💞💞💞
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    Are you interested?

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    Hannah Sent on 05/22/2020
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    100% Worth It

    I was worried at first to trust a stranger with such an important part of my wedding (and with that amount of $$) but I can say after working with them over the last few months they have been nothing but kind, professional and helpful. I initially bought my gorgeous invitations and then my wedding was postponed due to the coronavirus pandemic. They helped me along the way to send out postponement announcements and then to find a way to redo my invitations and get them out to my guests again. I worked with Kamila and Marta and they were both lovely to work with. I communicated with them through email and always heard back within 24hrs M-F. They are in Poland so I usually heard from them in the middle of the night here in the US. Not only was the service great but the invitations are absolutely gorgeous and high quality. They were packaged so neatly and I feel like a million dollar bride with such gorgeous invitations. In summary, if you are doubting using this company, don’t. They are well worth it!
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    Megan Sent on 04/10/2019
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    Love Love Love!

    I ordered my invitations (through Margo & Bees) before I read the reviews on here and I was SO NERVOUS because you have to pay up front. But I am so happy I did. Working with Marta was a breeze. She was very responsive to emails (I always heard from her within 24 business hours). I see that some reviewers say the company is hard to reach, but I did not have that problem at all. Please be mindful that the company is in Poland, so the time zones are different! I received my invitations within the timeline they specified and they are GORGEOUS. I am so happy with my experience.
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    Adriana Sent on 09/30/2018
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    Great experience with 4 love polka dots. I ordered my wedding invitations from here. Great quality for the price. Excellent costumer service. Very responsive to all my requests. Excellent experience. Even with the time difference from Europe to NYC, they communicated very effectively.
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    Rachel Sent on 07/20/2018
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    I first ordered invitations from them after I saw the beautiful job they did on my friends wedding invitations. I needed a few things customized, so I emailed them and they were very responsive. The invitations arrived beautifully! I then decided to order my table numbers, place cards, and guest sign in book through them. I needed more custom work done to these (colors to match my wedding). They responded quickly and made any changes I needed. They will make a custom listing on their site after you explain what you need through email. You just need to log in and pay for it, which is extremely easy! They are very reliable and I received my order in the mail in about 5 business days to the US after they made it (it takes about 2 weeks for them to make everything). All items were very well made and the quality was worth the price! I looked at many places, and they had the best designs.
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    Ildiko Sent on 06/26/2018
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    I ordered my wedding favour bags from them and they are absolutely beautiful, just as shown on the website. I'd definitely recommend them, I was very happy with the service provided.
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    Mariya Sent on 06/07/2018
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    Marta and her team did an absolutely beautiful job with the invitations. My guests were all very impressed and told me that these were the most original invitations they've ever seen! I recommended this company to all of my friends!
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    Taylor Sent on 05/31/2018
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    I have to leave a review because I was so skeptical in purchasing our invites because of the reviews. Our invitations are absolutely beautiful! They look just like the photo they show if not better. We emailed back and forth for about 2 weeks ;they take a day or two to respond because of the tine difference) and they made a small printing error on the details card on the type of paper I asked for. They fixed it and sent it out that week. The invitations were elegant, the ribbon is GORGEOUS and exactly what we wanted :)
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    Michelle Sent on 04/13/2018
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    I LOVE my 'Save the Dates' that I ordered! The quality is fantastic and their effort put into their products is excellent. I live in Alabama, US and the shipping was extremely fast!. The communication is great for the timezone difference, since I am in the US. I couldn't be happier with these! I recommend 4 love polkadots! 4-13-17
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    Charlotte Sent on 04/04/2018
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    So pleased with my order! Save the dates are beautiful. Also fantastic value for money. Even better that there was free delivery!! Would defiantly order from this company again! Thanks again
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    Marta Sent on 03/22/2018
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    This is my second order from 4love polkadots and again I'm amazed.
    Everything went so quick and easy, very good costumer service.
    I absolutely love our thank you cards!
    Thank you guys !!!
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    Brittany Sent on 03/21/2018
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    I got my invites from this company. I'm totally in love with their work. Invitations came out just perfect! I didn't realized that wedding stationery will be sp important for my day. I got plenty of compliments on them. Thank you girls!!
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    Candice Sent on 03/06/2018
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    I found this on Pinterest and loved the fact that I felt confident letting my 8 year old nephew actually carry the rings. It's absolutely beautiful and something I will actually display after the wedding.
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    Theresa Sent on 02/24/2018
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    WOW! I just received my custom invites in the mail yesterday and they are absolutely STUNNING! My fiancé and I were so thrilled when we opened the package. The quality of these invites is so much better than the usual invitations i have seen from other sites and the design is unique and beautiful. We opted for wooden invites with marsala and gold features on the inside and the result was gorgeous. Marta was unbelievably quick and professional in her responses, answering every question, offering helpful suggestions, and making the requested changes during the creating process (I had made a few). She was patient, honest and super helpful. Do not hesitate -- I highly recommend 4 love polkadots. Worth every penny!
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    Kaley Sent on 02/17/2018
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    Hi Everyone! I was nervous about ordering my wedding invites from the vendor after reading some comments but I contacted them on myself. Camilla explained me everything on the phone, then I sent a few e-mails and she was so responsive and kind all the time. I received their beautiful sample kit and I'm impressed with the quality! I'll be definitely ordering with them. I got a discount with sample kit yay :D So far, I'm extremely satisfied and I promised to leave a positive feedback :)
  • User3412802 Sent on 02/16/2018
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    I was really nervous when I saw all the reviews after we had already placed our order, but we must have been lucky because Marta was wonderful to work with. She always returned our emails within 24 hours or less and the final products we received were beautiful! Our friends loved them and we can't wait to have them sent out :) We ordered wooden invites with printed front envelops, and wax seal. The invites seemed to be great quality and everything was well put together and looked even better than the draft we had. We also received the order relatively quickly (we live in the U.S.) within the time frame they provided and for having such lovey results!
  • Chelsea Sent on 02/16/2018
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    Their invitations are just amazing! They process their orders quickly and make sure everything is perfect. The customer service I received in the process was nothing short of excellent. I can't wait to send my beautiful invitations out.
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    Suzanne Sent on 02/13/2018
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    I'm leaving my feedback here because I'm very happy with my invites, worth every penny! I fully trusted girls from 4lovepolkadots - excellent customer service, they are easy to work with. Highly recommend!
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    Sarah Sent on 02/13/2018
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    I just can't believe what i'm reading here! Save the Dates we ordered are beautiful, love these wooden magnets so much <3 Our friends and family are impressed! Thanks a million to great 4lovepolkadota team :)
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    Eile Sent on 02/13/2018
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    Our wedding invitations turned out just perfect!
    Excellent customer service and being so easy to work with and speedy turnaround time thanks to Kamila!!
    We highly recommend the company :)
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    Aimee Sent on 02/07/2018
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    We just received our order.
    Invitations they created for us are just lovely! We are very happy with the final result :)
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    Pat Sent on 02/01/2018
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    Ordered my daughter' Quinceañera's invitations. I made my invitations in Spanish. Quality of the cardstock is superb. Marta was quick in responding and correcting mistakes, corrections, or changes on the drafts. Super fast shipping to the USA. Took about 2- 21/2 weeks to receive them all the way from Poland. Very happy with my invitations!
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    Rebecca Sent on 01/29/2018
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    I can't believe what I am reading!! My daughter got married in Sept. 2017. I got more compliments on these invitations. They were high quality and very good to work with. Yes they are from Poland but will change what ever needs to be changed very easy to work with. In fact I have another daughter getting married in May she also chose 4loveofpolkadots because she loved her sisters so much. I have not found such unique invitations in the US. They sent me a tracking number and received them the exact day they said I would. I received them 5 days after they were shipped from Poland.
    Don't be afraid to buy from them!!!
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    Lindsay Sent on 08/15/2017
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    Hi Everyone,

    I very rarely leave reviews, but I felt I needed to after my experience with 4 Love Polka Dots. I am blown away by how amazing our Save the Dates came out!

    I came across this company months ago and kept thinking about how different of an idea it was to send a cute rustic magnet as a Save the Date. After asking my fiance his thoughts and him loving the idea we decided to go for it! I was so excited after viewing all of the images online and couldn't wait for our family & friends to see something different for once. I was immediately shocked to see all of the negative reviews about the company. I couldn't imagine how it could happen. Most people complained about the company being in Poland and invites coming in late. We were way ahead of the game I still decided to try.

    After going back and forth with their customer service rep, Marta, I knew we made the right decision. She was SO responsive and happy to make any adjustments. They came in the mail today and I am beyond happy and cannot wait to send them out to our guests. They look exactly like the pictures on their site and social media networks. We originally decided on invitations from another company and now we are going to order with 4 Love Polka Dots :)

    I highly recommend giving them a chance, you'll be glad you did!

    -Lindsay
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    Mary Sent on 07/03/2017
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    Absolutely beautiful invitations! Great quality, easy and quick
    Highly recommend!!!
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    Ann M. Sent on 06/28/2017
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    We are so happy with our beautiful invitations !!! Great comminication, easy work on the draft and fast shipping.
    Highly recommend!!
    Can't waint to send them out <3
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    Peter Sent on 06/28/2017
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    Amazing invitations ! Worth the price !
    We are fully satisfied with the service and quality. Thank You !
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    Susan Sent on 05/17/2017
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    I ordered a rubber stamp for our invitations. I received immediate confirmation, and a proof was sent to me within a day. After I approved it, it was shipped right away. It took over a week as it came from Poland, but that was told to me up front and was to be expected. The quality of the stamp was superb. We will thrilled with our purchase. Well done!
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    Courtney Sent on 06/05/2016
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    Extremely affordable and high quality handmade invitations! I am very big on stationary and really wanted our wedding invitations to look and feel very special. 4lovepolkadots is located in Poland and sells invitations via their website: http://4lovepolkadots.com/. For a total of $5 each I received an invite & envelope, reply card & envelope and reception card; all wrapped in a band of lace with a birch heart on top attached with twine. The invitations came assembled and there were zero issues with shipping. The paper quality is very nice and sturdy. The company requires 3 weeks to create the invites and up to 2 for shipping. You are also able to contact them for free samples. I was not able to receive a sample of the exact design I was looking at; but once I saw the quality offered I was 100% confident in placing my order. All communication re: text and design was done via email. Sometimes it took a day or two to receive a new proof or answer; but totally worth it!
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    Kristi Sent on 02/22/2019
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    A Worthwhile Splurge

    Our invitations had a beautiful smell and aesthetic that helped set the tone for a rustic chic ceremony. This was definitely a splurge, but a worthwhile one. Leave extra time since the invitations ship from the UK.
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    Jo Sent on 04/13/2018
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    I ordered some save the date magnets and some burlap favour bags. The quality of the purchases is excellent and the communication between myself and Kamilla and Marta was excellent and the fact that they let you check the order before it is processed is great. Excellent value for money and free delivery is great. I would recommend this Company to anyone as nowadays it is really hard to trust some companies, particularly ones from abroad.
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    Alexa Sent on 12/23/2017
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    I was on a budget for invitations, but I loved one of the rustic themes that 4 love polka dots offered. I waited until cyber Monday to order, but the 20% off code didn't work for me. I emailed them hoping they could still honor the code and they were more than accommodating! We received the invitations in the mail yesterday and they were exactly what we were looking for. Great experience overall! We ordered and recieved our invitations within 4 weeks. When ordering, be as specific as possible and they will take care of the rest!


    Alexa
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    Kaitie Sent on 07/21/2017
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    We used 4 Love Polka Dots for our Save the Dates. I had initially found them off of Instagram and loved the picture of their wooden save the date magnets. I made my order off of their website prior to realizing that they were all the way in Poland (I'm in Hawaii) and that their wedding wire reviews were completely terrible. Once I saw the reviews, I was so scared that I made a mistake and wasn't expecting much at all. BUT... I immediately received a verification email and a first draft from Marta. She was incredibly kind and professional and made the edits I requested the very next day. Once we agreed on our image via email she sent it off. I got it in the mail today (3 week after I made my order as stated) and couldn't be happier with the results!! It looks EXACTLY like the instagram photo and everything I wanted! I'll probably order more from them later. But really.. I'm not one for leaving reviews but I had to review just because of the terrible reviews they already got. Idk what happened to those.. but my experience was completely opposite of what everyone else said. The only reason why I couldn't give a 5 for quality of service is because the ratio for the fonts is a little off from what I had requested (save the date font is bigger than our names) but no big deal. I wish I could post a pic so you could all see how amazing it is! Hope this helps you reluctant customers to buy from them!
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    Estefania Sent on 11/30/2016
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    High quality product, beautiful design and craftsmanship. I am very picky, and I am in love with the invitations. I received the product almost 2 weeks before the estimated date. Very affordable. May take a day or two to receive a response back from them, but that wasn't a big deal for me. I recommend this vendor. Totally worth it!!!
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    Cassidy Sent on 08/01/2017
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    I was skeptical at first seeing this company was based out of Poland...so I decided to give it a go. I purchased the wedding invites and received an email from customer service with a "rough draft" PDF file with how the invites were going to look. There were SO many spelling errors, but after I told them exactly what I wanted, it was fixed very quick. They sent me a final PDF final to ensure the design was perfect. From the final draft to them being delivered was only 10 days! The invites arrived today and they are BEAUTIFUL! Condition/design of invites are beautiful and made with quality. No issues with this company, just ensure the final PDF file is exactly what you want and exactly how it needs to be spelled!
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    Jenna Sent on 07/08/2017
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    We had already placed our order before I looked at the reviews for this company. I was really thinking we were not going to even get our order after seeing the reviews. We received our order 3 weeks which they told us it was going to be. The invitations were correct ( so many drafts but you have the final say) quality of paper was excellent. And ribbon was good quality. I have no complaints with this company. Good job!
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    Paula Sent on 05/01/2018
    4.5 out of 5 rating
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      4.5 out of 5 rating
    Planning wedding is stressful and this is why I decided to write this review. I read some reviews here and I was a bit concerned about ordering my invitation from 4 love polkadots. I have to say that my experience with them was great and the invitation was AMAZING!
  • Tabitha
    Tabitha Sent on 05/25/2021
    4.4 out of 5 rating
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    Over exceeded my expectations

    I fell in love with this specific wedding invitation instantly & so I reached out instantly! They were very responsive & I loved that I was able to see the proofs before ordering my wedding invitations. The only thing I would say is that if you live in the United States, plan accordingly to international shipping. I am so glad I committed to these invitation & I can't wait to send them out and show them off to all my friends and family. Thank you!
  • S
    Susie Sent on 06/22/2020
    2.6 out of 5 rating
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    Unfortunate change

    We used Margo and Bees for a client last year and it was a wonderful experience! This year we attempted to return and instead of Kamila or Marta we got Justyna who is either inherently dishonest or simply doesn’t know the job. We requested samples, not personalized, just of the general material. Marta offered me a step above and sent a payment link. I asked an additional question about a product and inquired about ability to purchase additional samples To which Justyna initially responded and we were still fine. She had to check with production for an answer to one of my questions unrelated to the samples and then she was totally senile and pretendEd that she nor Marta ever made the offers which are evidenced in written conversation and again verified in the payment request. I believe they mistakenly over promised and that was not the problem for me, their inability to acknowledge that they made a mistake is egregious. Instead Justyna repeatedly denied the promises and kept trying to say I misunderstood what’s in plain English multiple places. It’s disconcerting when you can’t be trusted half way around the world with samples. I don’t know what happened to Kamila or Marta but if Justyna is the best you have as a 24 yr veteran event planner, take a pass! When they show dishonesty at the onset, it doesn’t bode well for further down the line when you have spent thousands.
  • K
    Karen Sent on 06/16/2018
    2.2 out of 5 rating
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    The invites were beautiful when the finally arrived but took longer than expected. Then it cost $3.50 each to mail in the US because of the size of them. Anything over 5” one direction and unable to bend has to ship as a package and not letter. Very costly lesson. They did not send enough envelopes to match the number of invites.
  • S
    Stephanie Sent on 03/05/2019
    1.8 out of 5 rating
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    Terrible communication and turnover time

    This company is now going by Margo and Bees probably because of their terrible reviews under this name. I literally had to spell everything out for Marta multiple times and she still would carelessly get everything wrong. She clearly does not proof read the proofs and doesn’t read your full email. I ordered my wedding invitations on November 30 and received them on March 1 because she kept making mistakes. There were misspellings and wrong colors, and in the end she shorted me two invitations. I don’t think English is her first language so I tried to be patient with her but really I should have asked to be transferred to someone else. Also, she took forever to respond to emails and she would average one email every two days. Beware of the gold leaf. In their pictures it looks beautiful but it is extremely hard to read in person. You have to be in the perfect lighting and tilt the paper at the perfect angle to get a glimpse of what the invitations say. I’m extremely disappointed and would never recommend them to a bride that doesn’t want to pull all of her hair out in frustration dealing with this company.
  • S
    Sonia Sent on 05/30/2019
    1.6 out of 5 rating
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    Unprofessional & frustrating

    it has been SUPER stressful for me dealing with Marta for my invites. everything everyone else said about this business and dealing with Marta is true! They say everything can be customized but the customization process going through the drafts is a FREAKING NIGHTMARE! She is also not very expressive or communicative via email and doesn't explain anything so i have to try to understand everything myself. When i emailed her to ask her if i can customize all these things, she said yes but when it came time for her to make the invites, it's like we never had that conversation. She would make the invites just like the templates on her website then i would have to spell out everything for her AGAIN. OVER AND OVER AGAIN. She is very disorganized and careless and doesn't pay attention to detail. I would email her regarding 5 things that need to be changed as previously discussed but she would email back acknowledging and actioning only ONE. then i'd have to email again requesting she answer previous questions so its a never ending cycle. because they are in poland and i'm in canada, i even woke up at 7AM to try calling them with a calling card to clarify details about my invites but still NOBODY EVER PICKS UP. therefore i can only deal with her via email which frustrated me SO BAD because when she responded, its not very detailed AT ALL. it took 3 weeks for me to approve the draft because for 4 days she didn't respond as she said it was a "holiday" in Poland. then because she kept making careless mistakes and putting things on the invite that i told her i didn't want, there was so much never ending back and forth via email that i got impatient and fed up eventually i was like JUST MAKE THEM already. She would average only ONE email per day so I felt like if I continued this non stop email chain, I'd run out of TIME. I requested for her to make this particular change for my invites but she kept ignoring that request that eventually I just gave up on that too. That is how she made me feel, I had to prioritize which changes I wanted and voice those and give up on other ones because I know she will only acknowledge one request and I really wanted to minimize the back and forth. Now i have my invites and i noticed there's an error on the envelopes but because she's saying i approved the drafts, she won't do anything about it! BUT THE ERROR IS ON THE FLORALS on the envelope, there's a little section beside the leaf that she forgot to crop OUT so you can see a weird discontinuation of something sticking out then randomly cut off. It looks so unprofessional! but she insists she won't do anything about it as it was on the draft but i didn't point it out then. so she would KNOWINGLY print the mistake on ALL my invites just because i didn't notice there was a mistake. that weird discontinuation im referring to is NOT on the envelopes on her website NOR is it on her instagram pics so why did she include that on my envelopes??? I HAVE NO IDEA. i never asked for the florals to be changed or edited different from her template, i ONLY asked for paper colour changes and wording changes. When she sent me the draft for the envelopes, its an open square. She did not explain how to interpret the draft or where the intended folds will be so you just have to figure it out yourself! IT PAINS me SO MUCH now that i have to give out all these invites with an error on them!! Also, the positioning of the names on the envelopes is not perfectly center, some are more towards the bottom, and some names overlap the florals on the left hand side. If only she wasn't too lazy to shift them over a little bit, it wouldn't look so uneven. Don't be fooled by her pretty Instagram photos as your invites will not turn out the same as the photos. I would NEVER order from them ever again, not worth the stress or the $115 CAD duties I got slapped with.
  • J
    John Sent on 03/16/2017
    1.6 out of 5 rating
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    Mixed up the dates/design of our invitations with someone else and sent us half of their invites as well. Also shortchanged the other couple by ten invites. Refused to rework the invites and ship them out ASAP---wanted us to swip-swap with the other couple, but this was impossible due to the dates being wrong. Instead they offered a $30 off coupon for use at their online store. We should have listened to the other reviews, but these looked good for the price. NOT worth the headache. On top of all this, as soon as something went wrong they became incredibly unresponsive. Days between responses. We STILL have not received anything at all and it's been over 5 weeks since we first contacted 4lovepolkadots, so we disputed the charge we paid to them with our credit card company and we are going through another vendor.

    Edit: also, the paper of their main invite envelopes barely holds ink without smearing and the RSVPs do not hold ink---smear extremely easily. The adhesive on the main envelopes don't hold and you'll require some additional adhesive (sticker, double sided tape, etc).
  • L
    Leanne Sent on 03/30/2018
    1.4 out of 5 rating
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    Hey ladies and gents, so lets start this off right. I never received my invites I ordered for my wedding. The problem stems from the company not having proper custom forms for my invites to come into Canada. My invitations were stopped at the boarder and even with the shipping company (DHL) calling me and CC'ing me in the email they claimed they did not know where to get the paperwork or how to get it. DHL had sent them the forms in the email that they simply needed to print off, fill out and fax back to DHL. I was than informed that my invites could not be sent so they would either remake it without any of my decorations ( I ordered the starfish with burlap looking twine) which would make the invites simply just a piece of white paper with nothing else for 5$ US. It was this option or I could receive my money back. This is absolutely ridiculous price to pay for just a few pieces of paper so I opted for my money back. I received my money back within 2 weeks. My major issue is the lack of professionalism and lack of knowledge. For a company to not know that they needed simple customs paperwork for my product to get to me seems so unprofessional. Not only this, but now I needed to find another company to make my invites which is, of course, stressful to say the least.
  • A
    Ashley Sent on 08/18/2016
    1.4 out of 5 rating
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    I would not recommend using this vendor. My item arrived damaged very close to my wedding date, and when I contacted them about it, they adamantly refused to correct their mistake unless I sent back the first product. Seeing as how they are in Poland, I asked them to please dispatch a new item right away, but they refused to do so. I will have to use the damaged item in my wedding, which is heartbreaking and disappointing given the price I paid.
  • M
    Molly Sent on 01/14/2018
    1.2 out of 5 rating
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    Terrible experience. Ordered a cake topper for my sister and her fiancé as a gift. Was told it would take 2 weeks to make, process, and ship. Total processing time prior to shipping was 4.5 weeks. Extremely disappointed.
  • A
    Angela Sent on 06/24/2021
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    Worst vendor so far

    I don’t even know where to start with this review, there were just so many things that went wrong with the process of our invitations that it was impossible for us to restrain ourselves from writing this review,

    Here is a summary of some of the things that happened to us:

    - [ ] The service was generally bad, the lack of accountability and responsibility were a constant during our experience.
    - [ ] The careless attention she gives to details that result in an Impressive number of mistakes she makes in every delivery, it’s like either she doesn’t proofread what she sends or she does it on purpose, so we have to pay extra to correct her own mistakes.
    - [ ] The fact they ignored our requests several times, and don’t acknowledge that you have paid for something after later in the process reducing your possibilities to give an input, unless you pay extra for it.
    - [ ] The editing process was really long and exhausting, apart from writing what we needed, we also decided to send photoshop images of our cards edited by ourselves so they would actually understand what we were asking for (a lot of work!)
    - [ ] Everything we wanted was extra, like seeing the color of the envelope in the actual draft, or seeing the whole work with the colors we wanted. She even replied to this request by saying “Please note that we are not sending any photos of printed invitations (or any other details) to check before printing the whole order. We can prepare such a photo sample for you, but such service will be extra paid +$25”... I mean, who doesn’t let you see the product finished before it’s ready to print?
    - [ ] They say they will let you have a real input in the design if you pay for the draft design, but that’s not true, they don’t let you change the graphic, only the colors.
    - [ ] They charged us from the beginning for a foreign language that we included, but I still don’t understand why, since later she said she didn’t speak the language and that we had to provide the wording, but we already had provided it.
    - [ ] Finally, the invitations arrived after the rsvp date, the graphics of some of the envelopes had design mistakes, and the ribbons were not the same width that we ordered.

    We are highly unsatisfied, annoyed and frankly mad with them, especially with Marta. They say this is a beautiful process that you get to enjoy during your wedding planning.. but really, with them, it’s not!
  • James
    James Sent on 02/24/2021
    1 out of 5 rating
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    Complete SCAM. Avoid at all costs.

    On 1 December, I ordered invitations for my wedding. I needed them fast, so I paid an additional 40% for rush service. According to the policy, this guaranteed that my order would ship within seven business days, and shipping could take 3-5 days.

    Later the same day, I received an email asking me to confirm that my address was correct, which it was, and I confirmed this with the owner, Marta.

    On 27 December, I had still not received my order, so I wrote an email to Marta politely asking for an update. Her response: “I'm really sorry about that, your parcel is on the customs clearance and unfortunately, we don't have any impact on that.”

    On 29 December, I finally received my package. However, there was only one more week before my wedding, so there was not enough time to send invitations to our guests.

    On 19 February, almost 2 months later, I received a bill in the mail from DHL for CHF 150.25 ($165 USD, or £117). I called DHL, and they explained that my package had sat in customs for 2 weeks because the shipper didn’t write my whole address on the label, and they charged CHF 10/day for holding the package while they contacted the shipper to get the complete address. The shipping label included only my name, street, town, and postcode – however, it did not include the house number (even though I had included it in my order AND confirmed with the company by email). There are hundreds of addresses on my street, so obviously the house number is required. DHL confirmed that this mistake was the reason for the delay in shipping, and for the 150 francs bill I received.

    At this point, I had paid over $400 for invitations (including the rush service fee) and had not even been able to use the invitations. I contacted Marta by email. In her first response, she denied any responsibility, saying that she never wrote the wrong address (despite the fact I had attached several pieces of evidence including her shipping label). After I proved that it was in fact her fault, she sent me this: “I just received a response from our complaint department about your parcel. Please note that complaints can be made within 10 business days of receiving the order. Unfortunately, your complaint cannot be accepted.”
    There is no complaint department. There is only Marta. By the way, she is located in Poland, despite claiming all over her website that she is in the UK.

    This is a shady business that has no interest in their reputation or the satisfaction of their customers. Avoid at all costs or you will pay hundreds for invitations that you can’t use, and then the owner will tell you to get lost.


  • B
    Bee Sent on 11/26/2018
    1 out of 5 rating
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    No Communication

    I love the invites from what I seen so far. I reached so many times to sort out details and there's such a lag in response. Every time they reply back saying it's a holiday - but how many holidays can there be? I even googled holidays...I really wanted to make this work but it's like I am begging for them to make my invites. This scares me because I have no even placed an order yet and already having issues. At this point i'm just moving on.
  • A
    Anna Sent on 06/06/2018
    0.9 out of 5 rating
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    I am really itchy to write this review because I have a lot to say about this company. I have ordered samples from different companies out of Spain (I currently live here), and all of them arrived quite fast (well, as expected), except for the ones from 4lovepolkadots. It took them two weeks to send the samples, isn't it crazy? Secondly, they didn't even let me choose the samples! I told them I was ready to pay the whole price, but they said their were only able to send the random ones (strange, no?). The envelope arrived rampled, and what I saw inside was just a shame. The samples are of bad quality, much worse than in the pictures, and some of them look as if they were torn... (I enclose pictures). All in all, I DO NOT RECOMMEND THIS SELLER IF YOU REALLY CARE ABOUT YOUR INVITATIONS. They don't care about their buyers at all, and I am sure they can delay the orders etc etc... do not trust them.
  • U
    User2614802 Sent on 05/19/2016
    0.7 out of 5 rating
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    Please do not purchase anything from this company. They are ripping off other designs out there. It's really unfortunate.
  • Amanda
    Amanda Sent on 09/17/2018
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    I ordered my beautiful invites from this site. I would recommend them but they shorted me 25 invites and are suddenly unresponsive. I placed a $922 order and expected a top quality product for the price. I’m now out an additional $100 in having photo copies run to complete my invites. I am beyond disappointed.
  • A
    Alison Sent on 06/10/2018
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    DO NOT RECOMMEND! VERY BAD QUALITY!
  • N
    Nina Sent on 05/13/2018
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    Sent me the wrong design of wedding invites after 3 weeks of waiting. I was told I would receive them before Friday that just passed. It is now Sunday, and with 6 weeks to go to my wedding, I still don't have my invites.
    Also the envelope sent with them is falling apart.
    Not impressed with customer service either- phone lines- no one ever picks up during working hours,so you have to write emails- to which it takes days for them to respond.
  • T
    Teona Sent on 05/08/2018
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    I have to say this is probably the wrost experience I had getting something made. the designer is absolute joke! avoid at all costs. I have placed order 4th april today is 18th april and design is still not completed. Yes I have changed the design and ask to change few things but I illustrated everything in the email and even created a word example to show what I need but the designer (Marta) does not seem to give a crap about what I say, she goes ahead and changes other parts of the design that was never even mentioned in the email. I am saying the truth I have over 20 emails going out to them to get little things changed and she changes not only what I ask but also other bits then i have to email again to ask change that bit and she does it again, so it is never ending completely unnecessary changes. I am so sick and angry about this now that I dont even want to send invites anymore. Honestly I think she does not understand english so if you are ordering from UK or english speaking country avoid this company!

    Finally they made a sample of the invitation and shown me a photo of it, it looked awful! instead of letterpress with gold they make scruffy hot foil that looked worn off. Photos on their website were definately of letterpress product.
  • K
    Kristen Sent on 03/28/2018
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    The wedding invites are wonderful...ther service is not! They don’t know how to write a US address...messed up all the RSVP envelopes—-I had to reorder and pay more for them to fix it—-not only that—-but they got the initials wrong on the “wax seals” and won’t refund us. They take your money—-make mistakes and make you pay more to get them fixed. They are a joke in customer service. Be careful what you order.
  • L
    Lauren Sent on 02/12/2018
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    My daughter loved the look of these. Reached out and heard from Kamila. Ask if they could do a Bat Mitzvah instead of a wedding. Kamila said they could. Emailed back and fourth, gave the go ahead and never heard from them again. Not a great way to run a business. If my order was too small they should have let me know.
  • J
    Joanna Sent on 07/08/2017
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    Stay away from this company! They use very cheap materials! Not worth! Can't back item!
  • J
    Julia Sent on 05/05/2017
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    I will just say that this company is truly terrible. This company doesn't deserve any stars. I am absolutely appalled by this so called "business". I would strongly recommend not purchasing any type of merchandise from them. To be quite honest I feel they maybe a fraudulent company based on my awful experience with them. I completely regret my decision. I paid for my invitations several months in advance. they said it only takes a couple of weeks to finalize your purchase which is a total lie. I waited over 2 months for my invitations and still never received them after they said they were finalized. When I asked them about my shipping info for my invites, they couldn't provide me any info ( such as tracking # & shipping co). Clearly if they were ready to be shipped they would be able to provide that to me. Also, I tried to contact them via email and They are extremely slow and or barely even respond back to your emails. They said they work with US customers. But that's not the case. If your a US citizen it's extremely hard to contact them via phone because they're from Poland. I tried to call and it wouldn't go through. Then I tried to communicate with them via email & they clearly didn't understand our English language. The customer service was horrendous. They don't respond back to your emails and or take forever doing so. Their website was constantly down and not working which was another huge issue. I tried to contact them to let them know about it and they had basically told me, that it's to bad & I'd have to wait until it was back up. (Which meant I waited even longer for the invites) that I never even received. They were totally inconveniencing me because of their lack of customer service, website technical difficulties, poor communication, & etc. When I let them know my concerns about their company, They did ABSOLUTELY NOTHING to accommodate to their paying customer after they knew & admitted they were at fault. DONT BUY FROM THEM, they're useless.
  • J
    Jurek Sent on 03/15/2017
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    I DO NOT RECOMMEND ANYONE !!!
  • J
    Julia Sent on 03/07/2017
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    WARNING!!! Loss of nerves and time, call center is one big failure, no competence, the invitation only after the third printing does not contain errors, and at the end they forgot to send invitations and if we had not contacted it there to further lay. However, if someone decides to be ordered a year earlier. ONE GREAT DISASTER !!!
  • J
    Jurek Sent on 03/02/2017
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    Decoris steals patterns of Pinterest and from the competition by signing up at someone's ideas. Often, in addition to boast that they are the only or the first in Poland, which is absolutely not true. Many studio accuses them of plagiarism, but there are no effective tools to prosecute such piracy. Anyway, you can see that this is fake. Company without passion, style and class.
  • D
    Decorisus Sent on 02/28/2017
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    BE AWARE! 4 LOVE POLKA DOTS IT'S DECORISUS.PL FROM POLAND

    REVIEWS:
    https://translate.google.com/translate?sl=pl&tl=en&js=y&prev=_t&hl=pl&ie=UTF-8&u=http%3A%2F%2Fwww.opineo.pl%2Fopinie%2Fdecorisus-pl%2Cnegatywne&edit-text=

  • R
    Ria Sent on 02/07/2017
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    Be extremely cautious of ordering from these people. The order that you get is not the same as the samples in which they send and the workmanship is not a good standard!! Quality of cardboard is weak and very cheap. The banding on the invites is wonky and the pearls used were put on wonky! When I contacted them to complain it took them ages to respond and only did when I wrote on their Facebook page and still two weeks later they are saying that it is not their fault!! Will not be ordering from then again!!
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