2 Cool Flowers Reviews

103 | Houston, TX
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103 Reviews for 2 Cool Flowers

Recommended by 99% of couples

4.9 out of 5.0
  • Quality of service 4.9
  • Professionalism 5.0
  • Flexibility 4.9
  • Value 4.9
  • Average response time 4.9

Awards

103

3 User photos

Order by:
  • K

    Kelly · Married on 10/18/2014

    4.4
    • Quality of service:
      4.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      4.0
    • Professionalism:
      4.0

    2 Cool Flowers is a great florist for a bride on a very tight budget! Lidia provided suggestions for me based on my theme and very low budget. She was very friendly and easy to work with.

    Sent on 10/30/2014
  • User4101843 · 2+ years ago

    4.4
    • Quality of service:
      4.5
    • Responsiveness:
      4.0
    • Value:
      4.5
    • Flexibility:
      4.0
    • Professionalism:
      5.0

    very professional, excellent interface with venue representative

    Sent on 05/14/2014
  • E

    Elizabeth · Married on 10/11/2014

    3.4
    • Quality of service:
      3.0
    • Responsiveness:
      4.0
    • Value:
      3.5
    • Flexibility:
      3.0
    • Professionalism:
      4.0

    Some of the flowers were pretty but I did not feel that the vendor went out of their way to make sure I was completely satisfied as a customer. There was a misunderstanding about the layout of flowers on my pew arrangements and I felt like the vendor had a "oh well" attitude and nothing could be done after the fact.

    Sent on 10/20/2014

    2 Cool Flowers's reply:

    Elizabeth thank you very much for taking your time to write about our business. I apologize that you feel that way after we spoke over the phone to clarify that I did what was stated in the contract. I'm very sorry for the inconvenience this may cause the day of your wedding, but be sure that I was always very responsive by listening closely to your ideas and comments.