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Reviews of Whipped Confections

3.1 out of 5 rating
3.1 out of 5 rating
1 Review
62% recommend it
  • Quality of service
    3.5 out of 5 rating
  • Average response time
    0.5 out of 5 rating
  • Professionalism
    3 out of 5 rating
  • Value
    4.5 out of 5 rating
  • Flexibility
    4 out of 5 rating
User2655253 Sent on 06/20/2016
3.1 out of 5 rating
I've been baking since I could stand at the counter, so it was very difficult for me to hand over my wedding desserts to someone else. I chose Jasmine because her work was clearly the best in the area.
Let me tell you: Jasmine delivers. You want your desserts to be art? Jasmine can do it better than anyone. You want them to also taste amazing? Jasmine can do that too--in the best way. Jasmine has a true gift.
But here's the only downside--she wasn't great with customer service. I sympathize. I love to bake and I wouldn't like working with customers either. But that's why I don't run a bakery. Jasmine does. It took her months to respond to any of my emails and when she did most of the time she missed answering at least one of my questions per email. And there wasn't that much to really sort out. It just took her months of drawn out, intermittent unresponsiveness to reply to me. In one of her replies, she said she was starting a restaurant which was why she kept not getting back to me, but that's not really my fault. Especially with the amount I paid her. In the end, I just stopped trying to figure out the perfect type of cake to serve and went with whatever we had last discussed. Because it was just easier that way. And for what I paid, it shouldn't have to be that way.
Now, that said, the desserts she produced were incredible in every way. Visually stunning and absolutely divine tasting. Her frosting tastes like pure butter! I'm a baker--I know quality and talent when I see/taste it and Jasmine has it in spades. And, our wedding was a move-scale epic disaster, but Jasmine's desserts were one saving grace of the day. Everything she made was raved about, especially the caramel cupcakes. My husband will probably never stop talking about them!
Brides, if you can stand some unresponsiveness, choose Whipped for your wedding desserts. It is WORTH IT in the end! I promise you! Jasmine has the talent to do whatever you could possibly ask for.
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