Very customer focused. Coordinators were reliable and responsive. Food was high quality. Highly recommend this venue for receptions...it's a beautiful facility, the best value in Dayton!

Our wedding was beautiful with Sycamore and it was a wonderful day! It looked beautiful and the food was delicious. Brad had helped add decor the day before (beautiful uplightibg and a mirror) to match the elegant, classic theme we were going for because we felt there was something that needed to tie it altogether. Brad made sure to continuously check in to see if we needed anything and helped a ton. Throughout the process their were a few hiccups. We initially met with Brad and went over a lot of logistics ans money, etc. for the day. When it came to meeting with KeKe, it didn't seem like they had discussed anything from our previous meeting. I would have expected quicker response times as well (until closer to the end and it got better). The day of the event, Keke wasn't there as she had told us, but her assistant was and so was Brad. I would have understood Keke not being there if she had told me even the day before that her assistant would take care of it. I thought that was unprofessional. During the wedding, our actual cake was not cut. We had 2 different flavored kitchen cakes and one 3 tier cake "typical wedding cake flavor". The two kitchen cakes were cut, but not our actual cut. Guests complained that they didnt even know the cake was real and that they couldnt find the cake. When my parents left the reception, Brad let my parents know that everything would be staying put so that they could retrieve everything by close the next day. When we came back all the extra flower arrangements had been broken down and scattered around the club and some were nowhere to be found. Also, as minor as it is, all the leftover chocolates we had put stickers on for the wedding were gone. Clearly a miscommunication somewhere. I believe Sycamore can put on a beautiful event, but you also need to make sure all of your ducks are in a row and your expectations are clear. I would recommend having Brad there as well as he was the most helpful.