Played wrong songs for ceremony and messed first dance timing, among many other things...
This band played the wrong songs for the ceremony, played the first dance song during the entrance, and for some reason, did not MC the event, as we had paid for. The groom had to MC the event. They introduced the father daughter dance, then couldn't figure out how to turn the music on, so my father and I just stood on the dance floor for one full minute while they figured out how to play the song. They refused to play when a storm rolled through even though we were under cover and the outlets were zoned for outdoor use.
They didn't even allow us to plug in a an aux cord and use the speakers until the very end of the event. The rest of the band just stood there with their arms crossed instead of finding any solution or doing any sort of entertaining. The cascading errors was not only disruptive to the flow of the event, but it completely messed up the timing of the event, catering, and flow. The venue was zoned correctly and the band did not specify additional requirements other than power and a covered space. This was provided. The contract states that an "act of god" can warrant the band to discontinue playing. This leaves a lot of protection for them, and very little trust for the couple.
The band reimbursed us for the ceremony and MC services, but this was only 630 of the over 4,000 euros that we paid for them to entertain for the evening and keep the event going. this band and the way that they write their contracts is a liability. The money will come and go, but the memories tainted by this band on this very important day of our lives we will never get back. We do not recommend this vendor for any events.