About
Paradise Travel Excursion
we are a tour operator based in Punta Cana Dominican Republic, we are specialists in excursions services, transportation to the hotel and vice versa or to any part of the country, we have the best shopping tours.
we have great experience in tours and services for wedding groups, from our beautiful catamaran with capacity up to 100 people, to our services of transport and limousine,
All our transportation includes beer and cold water, for the bride and groom champagne, water, beer and fresh towels.
We do not require deposit of money to reserve any service, your reservations and you pay when you arrive in the country. our motto is creating memories for life !!! for our greatest interest is your satisfaction and that of your guests.
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Reviews of Paradise Travel Excursion
Excellent customer service!
Sister’s bachelorette
My Brother-in-laws Bachelor
Private Boat cruise - For all the guest (wedding group)
All these excursion were excellent. I had to work closely with Claudia (who is the co-owner) to plan my sister's bachelorette and she was so friendly, professional and accommodating. It was so easy to work with and I was very happy how everything turned out. I would highly recommend this company.
Stressful and humiliating excursion
There was a photographer on board that was not mentioned in the excursion description nor Claudia's messages, and did not provide any introduction/explanation before he started taking pictures. The photographer was pushy and kept pulling me and my husband away from interacting with our guests/ partying, and asking us to do poses we were not comfortable with. While we were still on the boat the photographer asked us to pay 550USD to receive the digital photos, which was completely absurd as we were not notified in advance there would be an additional charge and he would not even agree to send us previews/samples. We opted not to get the photos, but feel very salty about this as we missed out on taking our own pictures and overall just having a good time as the photographer kept interrupting us.
There was a portion of the catamaran party where the crew started giving dance lessons. I informed Claudia in advance that the excursion is a day before my wedding, so I need to be in the shade. The crew kept pestering me to join the dance lesson which was out in the sun, and then they singled me and my husband out and tried to peer pressure us into twerking in front of our group. I was mortified as I was only wearing a bathing suit and it is considered very inappropriate in my culture. The crew would not take my no for an answer.
While trying to pressure me to twerk, the crew comes with a bottle of rum and shove it in my face to attempt to pour some in my mouth. Again I had to tell them no as I cannot handle strong liqueur.
These chain of events led me to a full breakdown in front of everyone on the boat. I signed up for a fun catamaran activity to be on the water to listen to music and dance with my family/friends. Instead, because I was not consulted about the above activities in advance, I was humiliated and put in a stressful situation by the company. A few days passed with no follow up apology from Claudia. I then confronted her about it, to which she responded taking no accountability for her company's action, so I am posting this here to warn others. A catamaran activity is a very fun activity for the guests, but I highly suggest you look into a more professional and reputable company.
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