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Reviews of Miller's Grand Events, Inc

3.7 out of 5 rating
3.7 out of 5 rating
3 Reviews
73% recommend it
  • Quality of service
    3.7 out of 5 rating
  • Average response time
    3.7 out of 5 rating
  • Professionalism
    3.7 out of 5 rating
  • Value
    3.7 out of 5 rating
  • Flexibility
    3.7 out of 5 rating
K
Kate Sent on 06/13/2012
5 out of 5 rating
Sabrina at Miller's was wonderful to work with!
T
Teresa Sent on 07/08/2011
5 out of 5 rating
Sabrina works at Miller's Grand Events. She is the best thing about Miller's. Miller's provided quality chairs, tables, tableclothes, coffee urn, china, silverware, martini and wine glasses, everything one could need at a reception!! Miller's prices are very reasonable too!!
K
Kelsey K. Sent on 11/18/2022
1 out of 5 rating

Very unprofessional, poor quality products, employees combative

After living in the area for over 20 years, Miller's is a name we hear regularly and came highly recommended. However, after my recent experience with them (my daughters wedding) I would not recommend them to anyone! We ordered tables, chairs, a large tent, dance floor, etc from them. The tables arrived in terrible shape and were falling apart. The sides and corners were all duct taped and the table tops themselves were falling apart and splintered. When I addressed this issue with them I was greeted with a very rude response stating they are rental tables.. what did I expect?..!!! They did come back and bring plastic table covers, with elastic corners that ripped and tore due to the tables being in such terrible and rough shape. Not to mention they did not even provide enough plastic (resembled waterproof mattress covers) to cover all of the tables. They also installed a dance floor that was coming apart, uneven and very poorly put together (in the wrong place) from the initial set up. When they sent a representative back to look at the floor and see what could be done, she showed up intoxicated and basically stated she was by herself and there was nothing she could do. If you stepped on one side of the "dance" floor - the other side came up and the whole thing came apart at the seams of the 2' squares. You can see it coming apart in attached photos. The white you see on outer edge in photos is the "mat" they rolled out under the teak squares to prevent movement and sinking, instead of using plywood under, which would have been the correct way to install. This became a safety issue, as we mentioned to them earlier in the day. However, their lack of concern was evident! Why ask what substrate the dance floor will be placed on (grass) if you are doing nothing to ensure it is set up and preforms correctly? We also purchased the lighting package to be set up with the tent. The lights were put up so poorly that when the wind blew they came flying down hitting my mother in the face, busting open her eyebrow- at the reception!
We paid ALOT of money for this special day and we were very disappointed in this companies quality of product and their lack of response, concern and safety of the guests that would be using their products. Very unprofessional and I would recommend you look elsewhere before considering renting from them, as customer satisfaction is NOT their top priority!
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