Loved working with Nicole & Alina - even though I'm a few states away I was able to get everything taken care of via emails and phone calls. Appetizers & drinks at the Art Bar were an awesome hit to start our vow renewal! It was also helpful that they work with the folks at the Mob Museum (where we had our ceremony). ❤ On a side note, Alina and Nicole work as part of an awesome team - Elizabeth (concierge) at the Grand also helped me by scheduling my hair appointment at an offsite salon. The day of brought us Elmer and Norma (our bartender goddess) & they both went above and beyond to ensure that we and our tribe had an awesome day together. I highly recommend working with the Grand team whether you are close by or across the country as they make it an easy process.

I highly recommend Downtown Grand for your wedding!

Quality of Service: From the moment I reached out, the staff at Downtown Grand was friendly and so attentive.

Responsiveness: I reached out during the week between Christmas and New Years and got a fast response to my initial questions from Alina, a call with Nicole, who is the director of catering, and a site visit. While other venues were making me wait until after the holidays, to move forward, the staff and Downtown Grand was very accommodating. Throughout the entire process both Nicole and Alina answered my questions, met with me on several occasions, and sent me templates to help me plan the wedding. I didn't have a wedding planner so this type of responsiveness was extremely helpful!

Professionalism: Nicole, Alina and Ruben were extremely professional. They constantly reminded me that I could call them with any questions. They made me feel like I was the only bride they were working with and always had great recommendations. Alina was amazing during the rehearsal walking us through the processional. I didn't have a wedding planner so having Alina and Ruben holding my hand made the process much easier.

Value: We were working on a very strict budget for a ceremony/reception site. Instead of charging us a site and a ceremony fee and all sorts of pesky fees other venues added on, we were able to use our entire budget towards F&B. We ended up with a nice selection of appetizers for a social hour and a cocktail hour, plus we were able to offer our guests a premium select open bar. For the same price, other venues were offering one glass of champagne per guest and a cheese and fruit platter. An extra on value was the decor in the Las Vegas Room is amazing so very little decor on our end was needed.

Flexibility: We were able to use our own photographer, bring our own PA system, use our own cake vendor, bring our own flowers and provide our own table cloths.

Thank Nicole, Alina and Ruben!!

Our wedding was on 4/28/17 on the pool deck at the downtown grand, and it was beautiful! As with any wedding planning there are always hiccups, but the day of our wedding was flawless, thanks to Nicole, Jan, Tony, and Ruben. Nicole and others took care of everything, so much that all I had to worry about was getting primped and prepped. Nicole was by my side from the beginning of the ceremony until the end and I couldn't be more grateful. If you're as neurotic and nervous as I was in the months leading up, don't worry! They all came through in the end and it was the best time! We were unable to sample the appetizers because that was our only food, so I was nervous about that, but everything was excellent. Thank you all so much for putting up with me and my many questions, emails, frantic phone calls. It didn't go unnoticed! Our wedding guests and wedding party all stayed in the clean and updated rooms and everyone was very happy with their accommodations as well as the pool. Book your wedding here, you won't be disappointed!