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Quality of service
2 out of 5 rating
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Average response time
0.5 out of 5 rating
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Professionalism
0 out of 5 rating
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Value
2 out of 5 rating
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Flexibility
0.5 out of 5 rating
I ordered stargazer lilies and white roses for bouquet, brides maid bouquet and junior brides maid bouquet. 5 boutoneers and 3 mother-grandmother corsages. They were beautiful however the bouquets fell apart pretty quickly with white roses scattered around the ground.
The part that upset me is that the morning of the wedding when my mother was to pick up the flowers they had said they were open until 12 that day. I guess they decided they wanted to make an early day so they started calling at 8:30 am and asking when my mother was going to be there to pick them up. That would have been fine but although they said they would be open until 12 that day they continued to call every hour then threatening to leave the flowers outside! There was no reason for this as my mother came to pick up the flowers at 11:00am and had never been told that they evidently thought she should pick them up at 9am. Not a good business decision to upset the bride and her mother.
