Weddington Way

Weddington Way

560 Sutter Street
Suite 200
San Francisco, CA 94102 | map
Services: Bridesmaids, Flower Girls, Groomsmen, Mother of the ...
Accessories: Jewelry
 
4.5
out of 5.0
Quality of Service:
(4.5 / 5.0)
Responsiveness:
(4.6 / 5.0)
Professionalism:
(4.6 / 5.0)
Value:
(4.4 / 5.0)
Flexibility:
(4.4 / 5.0)
5.0/5.0
  • Quality of Service: 5.0
  • Responsiveness: 5.0
  • Professionalism: 5.0
  • Value: 5.0
  • Flexibility: 5.0

One of my best friends used Weddington Way when I was a bridesmaid. She had an issue in which she had ordered the dresses later than usual, and the dresses were taking a long time to get to us, and the wedding was only 3 weeks away. She was frazzled, so I opted to call the place for her. When I called I spoke with Abby Morimura. She was extremely professional and seemed to genuinely empathize with our problem. I immediately received an email from her explaining that they would alleviate the stress by covering rushed alterations or 5% of the dress charge. The girls were happy to hear it, and we received the dresses shortly thereafter and were able to get them altered in time. We submitted our receipts for our alterations and we were reimbursed shortly thereafter. I was skeptical about this website, but after this great customer service experience with Abby I was sold. This website is extremely convenient and they even send your dress in a really nice protective sheath with a discount off your next order. I'm a bride now and I'm ordering all 9 of my dresses off this site. Luck would have it that I recently reached out to their customer service to help me with my order and I was pleasantly greeted by the same Abby who helped me before! I feel that this is a vendor I can truly trust with my bridesmaid dresses, and they have such a variety of choices. They've really streamlined everything to make it user-friendly and their customer service is excellent.

  • Wedding: 12/05/2015
Services Used: Dress & Attire
5.0/5.0
  • Quality of Service: 5.0
  • Responsiveness: 5.0
  • Professionalism: 5.0
  • Value: 5.0
  • Flexibility: 5.0

I discovered this site a few months ago and so far I am LOVING it as I work through picking out my bridesmaid dresses. I have bridesmaids all over the country and one international and this has simplified communications between all of my bridesmaids. I love the showroom where each of us can place our top picks, vote and comment on them. The search capability of this site is also great if you are allowing multiple styles of the same color for a dress - one of my favorite features so far! Finally you can't make a decision without a swatch of the material and they have swatches for every dress online here (and they have a LOT of dresses). I would definitely recommend checking it out!

  • Wedding: [Private]
Services Used: Dress & Attire
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CHI-SAN2015
1 Review
5.0/5.0
  • Quality of Service: 5.0
  • Responsiveness: 5.0
  • Professionalism: 5.0
  • Value: 5.0
  • Flexibility: 5.0

I wanted a few different options of bridesmaid dresses that were the same color/fabric/length and I found the perfect dresses with the Dove and Dahlia collection. We have not yet received them but I am very excited to get them. The "Risk Free Shopping" was the deciding factor for me- free shipping, and free returns (w/in 10 days of receiving). PLUS a 25% off Cyber Monday coupon. It really couldn't get any better. So I'm confident that if we do have an issue with a dress size or style, we can return it with little hassle, which is great. I emailed with a question and they were prompt to reply. I definitely recommend.

  • Wedding: 09/19/2015
Services Used: Dress & Attire
5.0/5.0
  • Quality of Service: 5.0
  • Responsiveness: 5.0
  • Professionalism: 5.0
  • Value: 5.0
  • Flexibility: 5.0

Very quick email responses. Very helpful in navigating the website and helping with individual needs!

  • Wedding: 09/19/2015
Services Used: Dress & Attire
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Shannon
4 Reviews
4.9/5.0
  • Quality of Service: 5.0
  • Responsiveness: 4.5
  • Professionalism: 5.0
  • Value: 5.0
  • Flexibility: 5.0

The only thing I was disappointed about was that they didn't have all of the dresses that I wanted to try on because some were from a new collection.

  • Wedding: 09/05/2015
Services Used: Dress & Attire
5.0/5.0
  • Quality of Service: 5.0
  • Responsiveness: 5.0
  • Professionalism: 5.0
  • Value: 5.0
  • Flexibility: 5.0

Weddington Way was very prompt and easy to work with! Great choice to decrease stresses of planning for the big day :) There is a great variety of adorable dresses that you can find to fit different body and style types. Sizes run a tad big, but that's better than a tad small in my opinion.

  • Wedding: [Private]
Services Used: Dress & Attire
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Private User
1 Review
5.0/5.0
  • Quality of Service: 5.0
  • Responsiveness: 5.0
  • Professionalism: 5.0
  • Value: 5.0
  • Flexibility: 5.0

I will be 10 weeks postpartum at this wedding where I'm a bridesmaid. A Weddington specialist helped give me advice on how to best order a dress that will fit my changing body. She was so professional and helpful. Great service!

  • Wedding: 07/05/2015
Services Used: Dress & Attire
3.4/5.0
  • Quality of Service: 1.0
  • Responsiveness: 4.0
  • Professionalism: 4.0
  • Value: 4.0
  • Flexibility: 4.0

Make sure you have extra time to follow up on everything they do! From the very beginning I've been catching their mistakes over and over. It's a bit frustrating to feel you have to do their job for them.

1. After I created my showroom I was asked if I wanted dresses to be processed separately or held until all orders were complete. I had them held to ensure there were no discrepancies in color. After the 1st girl ordered, I received an email once again asking if I wanted the dress put into production or held. I responded again I wanted it held. A month later a 2nd girl ordered. I checked the website and noticed the 1st dress was put into production. I contacted them and told them (3rd time) I wanted all dresses held. They said they would correct the issue. After the 3rd girl ordered I noticed the 1st dress had been shipped. Needless to say, none of the dresses were held for production. As each order entered their system the dresses were processed.

2. They have a promotion where the bride receives $15 for every dress ordered. They emailed me a $15 coupon code after the first dress was ordered, but that was all. I had to contact them to have them issue me a coupon code for $60 ($15 for 4 dresses).

3. I used my coupon code to purchase ties and pocket squares for the groomsmen. When my order arrived, there was a pocket square missing.

They are just not very thorough in what they do. They are always very courteous and respond to emails promptly, but you have to monitor them carefully!

  • Wedding: [Private]
Services Used: Dress & Attire
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Private User
1 Review
5.0/5.0
  • Quality of Service: 5.0
  • Responsiveness: 5.0
  • Professionalism: 5.0
  • Value: 5.0
  • Flexibility: 5.0

I worked with a stylist named Abby. She was very friendly and helpful! I quickly received products I requested, and she was always available to help me.

I would definitely recommend Wedding Way to a friend.

  • Wedding: [Private]
Services Used: Dress & Attire
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AJ
2 Reviews
5.0/5.0
  • Quality of Service: 5.0
  • Responsiveness: 5.0
  • Professionalism: 5.0
  • Value: 5.0
  • Flexibility: 5.0

Weddington Way helped me find quality, affordable bridesmaid dresses and then made the process SO simple even though my bridesmaids were across states and even countries! The girls got their dresses so quickly and were able to find the sizes they needed. I would highly recommend this company!

  • Wedding: 06/27/2015
Services Used: Dress & Attire
5.0/5.0
  • Quality of Service: 5.0
  • Responsiveness: 5.0
  • Professionalism: 5.0
  • Value: 5.0
  • Flexibility: 5.0

Haven't placed my order yet, but definitely planning on it. The stylists have been incredibly helpful, answering all my questions and sending swatches. Great selection of dresses at all price points, too!

  • Wedding: [Private]
Services Used: Dress & Attire
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Private User
1 Review
5.0/5.0
  • Quality of Service: 5.0
  • Responsiveness: 5.0
  • Professionalism: 5.0
  • Value: 5.0
  • Flexibility: 5.0

I used Weddington Way to purchase a bridesmaid dress for an upcoming wedding. They made it super simple to add your measurements so that you can be sure that you are ordering the correct sized dress! I found it very simple, straightforward, and easy to order online with them. I would definitely consider visiting Weddington Way again in the future!

  • Wedding: 06/12/2015
Services Used: Dress & Attire
4.8/5.0
  • Quality of Service: 5.0
  • Responsiveness: 4.0
  • Professionalism: 5.0
  • Value: 5.0
  • Flexibility: 5.0

Weddington Way made looking at dress options and dress ordering easy for a group of bridesmaids that were spread all across the country. We couldn't go shopping together in person, but we were able to look at and rank options virtually through Weddington Way, which was the next best thing! I would definitely recommend this website, and have already done so to a friend who is the maid of honor in an upcoming wedding.

Weddington Way responded with the following comments:

Hello there,

Thank you so much for your review, and for recommending us to your friend! We are really happy to know that you had a great experience on our site! :)

We hope to work with you again in the near future!

Best,
The Weddington Way Stylist Team

  • Wedding: [Private]
Services Used: Dress & Attire
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Maura
1 Review
5.0/5.0
  • Quality of Service: 5.0
  • Responsiveness: 5.0
  • Professionalism: 5.0
  • Value: 5.0
  • Flexibility: 5.0

Weddington Way is truly a professional service. They were extremely timely in regards to all of our communications and provided wonderful dress swatches. Their prices are also EXTREMELY reasonable in comparison to some of local dress salons with the same dresses. I would highly recommend this company to any bride!

  • Wedding: [Private]
Services Used: Dress & Attire
Profile Picture
Private User
1 Review
4.2/5.0
  • Quality of Service: 4.0
  • Responsiveness: 5.0
  • Professionalism: 4.0
  • Value: 4.0
  • Flexibility: 4.0

This Company was very helpful when trying to organize my bridesmaid dresses. Any question I asked was promptly answered within 24 hours. In addition, they offered me a great discount on dresses that I wasn't able to find anywhere else. I was able to get 8 dresses ordered and sent to the designer all at the same time without any issues.

  • Wedding: [Private]
Services Used: Dress & Attire
Profile Picture
Private User
2 Reviews
4.6/5.0
  • Quality of Service: 5.0
  • Responsiveness: 5.0
  • Professionalism: 5.0
  • Value: 4.0
  • Flexibility: 4.0

Very attentive to my needs as a bride picking out the perfect bridesmaids dresses!

  • Wedding: [Private]
Services Used: Dress & Attire
Profile Picture
Private User
1 Review
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4.5
out of 5.0
469 Reviews