Bride101709
Wedding: 10/17/2009
Reviews:
6
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The Waterford was the best decision I could have made for my wedding! Saul was wonderful and extremely helpful and responsive. On the day of Angela was there for me every second that I needed her. If there was something I asked of her she quickly corrected it which is why I would give them nothing less than 5 stars. There's always going to be something that goes wrong..but as long as there is someone there to fix it and fix it quick I can not complain. The room looked gorgeous. They took everything I gave them and placed it just as I had instructed. They worked well with my other vendors and you can tell they are professionals at their job. Now my guests favorite part...THE FOOD! it was amazing. Of course I hardly ate any but my guests had nothing bad to say. Although the bruchetta during cocktail hour was frozen and soggy..I can look past that because the crabcakes and shrimp were amazing. The stuffed autumn chicken and salmon were delicious. Thank you waterford for helping my wedding dreams come to life!
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Reviewed On:
11/05/2009
Services Used:
Ceremony & Reception Venue
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ellen and charles
Wedding: 10/03/2009
Reviews:
8
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Excellent place to have a reception. Saul is knowledgeable when planning. The room was beautiful and set up just as asked including a kids section with TV and games. Chicken piccata was delicious. Great price when compared to other locations where you have to pay a fee and then hire a caterer.
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Reviewed On:
11/07/2009
Services Used:
Ceremony & Reception Venue
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mob
Wedding: 10/03/2009
Reviews:
1
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We paid for our daughter's wedding ceremony and reception. Saul promised us a lot but was absent on the day of the event and a lot of promised items were missing (like a unity candle that we had to run and purchase at David's Bridal for $40 minutes before the ceremony). Also, they promised us no more than 2 weddings, but there were at least 5 that same Sat. As a result the brides room was all messed up and our "dedicated staff" kept disappearing to help out at other events. The meat carver even disappeared before dinner was served. The staff is clearly overworked and underresourced. You also have to demand that they serve the premium drinks that you paid for. If the event staff was half as good as the sales staff, this would be an awesome venue. Maybe the economy causes them to cut back so much. Before you plunk down your nonrefundable deposit, stop by on a Fri or Sat wedding event to see for yourself.
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Reviewed On:
11/11/2009
Services Used:
Ceremony & Reception Venue
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franke2388
Wedding: 09/26/2009
Reviews:
6
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We had a great reception here. Everyone went out of their way to make it a perfect night; even with our many requests throughout the process. The price was great for the DC area, because it includes everything! I would recommend adding some decorations for the chairs, and some other features to make it unique. The only reason they did not get a 5 in all categories is because the bartender was not great (but lots of good alcohol included), and they were not always flexible in the set up if you were bringing your own stuff, overall almost perfect though.
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Reviewed On:
09/29/2009
Services Used:
Ceremony & Reception Venue
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NEESI
Wedding: 09/19/2009
Reviews:
5
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The Waterford is a beautiful place and our reception turned out wonderfully. We did, however, have some issues with them double booking our room -- but once the mistake was realized it was quickly rectified by the owner himself. The food was great!! The staff was friendly and professional. I would definitely recommend this venue -- just make sure that you book early!!
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Reviewed On:
10/09/2009
Services Used:
Ceremony & Reception Venue
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stella1278
Wedding: 09/19/2009
Reviews:
5
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There were things we really loved about the Waterford and things that looking back we did not like. It is a beautiful site and overall we wouldn't change much about our wedding there but they don't have a good place to take pictures. They have a beautiful fountain in the front lobby and it would be great to take pictures there but it's right where guests are and if there's another wedding there's other guest around that area. They also don't like the brides seeing each other so if you are taking pictures and the other brides ceremony is starting at that time they push you out and hide you. I was not happy with that.
We also had boxes for cake for our guests to take home. We don't think they cut big enough pieces of cake and probably threw out or took some of our wedding cake.
But overall those are the only negative things. The food was amazing and all the guest raved about the food so that was awesome. The site was beautiful and let us do a bunch of decorations.
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Reviewed On:
10/08/2009
Services Used:
Ceremony & Reception Venue
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Mariana
Wedding: 08/22/2009
Reviews:
7
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I am very happy that we chose the Waterford at Springfield. It's a really convenient locations and so easy to find. It is so great that there were two bridal rooms. They brought the wedding party snacks and drinks two hour before the ceremony started, which is an excellent service. There were some last minute changes that we had to make, but the staff as very patient. During the reception, the staff served us our food first. We didn't have much time to eat our food though since we had a sweetheart table and everybody came up to talk to us, which we didn't mind =) After the wedding, the staff packed up all of our things- unity candles, champagne flutes, gifts, etc. and helped my parents get them into the car. The staff is very helpful, patient and always there to help. It was a breeze working with them =)
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Reviewed On:
08/24/2009
Services Used:
Ceremony & Reception Venue
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saweera and jeremy
Wedding: 08/10/2009
Reviews:
5
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Everyone at the venue was very helpful. I was able to get in touch with a coordinator anytime I needed to and they were able to take care of my every need. My reception ended up being more than I had ever imagined.
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Reviewed On:
09/24/2009
Services Used:
Ceremony & Reception Venue
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dreamybabie
Wedding: 07/25/2009
Reviews:
10
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Reception site:
Very beautiful and spacious. Many compliments from all of our guest. Only problem people might encounter is multiple parties on the same night. We have two other weddings right next to our ballroom. Our wedding start 2 hours later than the other two so we didn't have problem with inside space.
Food: We have filet mignon & salmon combo. From several feedback from our guest, the food tasted very bland and that they have to go out to eat afterward.
Open bar: Our friends said they can barely taste the alcohol in the drinks. We were told they were a bit thrifty with their alcohol.
Service before the wedding: Great! They were always available for questions.
Service during the wedding: Feedback from our guests from several tables said that they rarely see the waiter or get response for their small requests. We had also ordered chicken for 2 of the kid's table and it was delivered incorrectly to several adult tables. Both of the kid tables that were suppose to get chicken got filet mignon & salmon. I was notified during the reception and had asked them to fix it, but they never did.
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Reviewed On:
08/08/2009
Services Used:
Ceremony & Reception Venue
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mmb50298
Wedding: 07/25/2009
Reviews:
3
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The Waterford was a great place to have the reception. We had ours in the Gibson Ballroom, and even though it was the smallest of all the ballrooms, it was beautiful and the perfect size for our wedding. The Waterford was very accomodating through the whole process. There was a mix-up once where they thought I had cancelled the wedding, but it got handled quickly, and they were very apologetic. Overall, it was a great experience.
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Reviewed On:
08/11/2009
Services Used:
Ceremony & Reception Venue, Catering
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Blessed
Wedding: 07/18/2009
Reviews:
6
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We had our wedding and reception at Waterford at Springfield on July 18, 2009. We were very pleased with the quality of service and professionalism the staff provided us and our guest. The Waterford is a great place to have your wedding and reception if you have a lot of guest coming from out of town for your wedding. Our guests love the fact that they did not have to drive around the area to get from the wedding to the reception. The food and service were outstanding. I reserved the bridal suite and was suppose when the staff came in to the room and brought food and wine for the bridal party to enjoy while we were getting dressed for the wedding. I would highly recommend the buffet if you are having a wedding at Waterford because it allows the guest the opportunity to mingle more and get to know each other. Our families and friends thoroughly enjoyed our wedding and it is because Louis and the staff at the Waterford made sure everything went smoothly for us. Waterford at Springfield is an outstanding place to have your wedding and reception.
Steve & Tina Dawson
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Reviewed On:
08/18/2009
Services Used:
Ceremony & Reception Venue
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ManavandCharlotte
Wedding: 07/11/2009
Reviews:
6
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Waterford Springfield provided a worry-free and accommodating venue. After meeting with them to finalize our plans, they took take of everything perfectly. The set-up for cocktail hour and the ballroom was exactly as desired. We provided them with a box of things to set up (escort cards, place cards, guest book, cake servers) and it was perfect. The staff coordinated with our other vendors and made sure everything ran smoothly. We didn't stress about anything being left out because they have established such an organized system and layout. We would definitely recommend Waterford Springfield for a reception venue.
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Reviewed On:
09/20/2009
Services Used:
Ceremony & Reception Venue
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Megan and Tim
Wedding: Last year
Reviews:
4
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We had our wedding reception at Waterford Springfield on July 3, 2009. We would definitely recommend this location for your reception in Northern VA. They were very professional, agreeable, helpful, and organized. There were so many things that they handled with ease that we hadn't even thought about. It was nice to have everything covered! We used the Singleton room for the reception, and I think it was the Gibson for the cocktail hour. The cocktail room had leather chairs and a fireplace, with classical music piped in. The reception room was also very nice and they did a nice job setting it up as we specified. I think there were a few tables with the incorrect number of chairs, but everyone had a seat so it wasn't a problem. There was one "captain" at the reception who made sure everything went smoothly and touched base with us throughout the reception in a non-intrusive way. Louis was our main contact and he was very helpful and easy to work with, but the other associates were also great. We had about 110 people in the Singleton room for the reception. It said they could seat up to 160, which would have been very crowded. If you use this venue, choose a room with much room to grow, you don't want the tables to be too packed in there, with a small dance floor (our dance floor was a great size). The food was excellent and the drinks were great as well. They offered good name brand liquors, as well as beer and wine. I think there was a line for the bar, but we (as the bride and groom) were served our food and drinks. The only downside of the Waterford Springfield is its location. Although it is convenient to many people since it is right off 495, it is in the mixing bowl area of Springfield, which was confusing for some of our guests. Also, it is not scenic at all outside of the venue, but inside you feel like you are somewhere else and that no longer matters. We felt that it was a great value compared to what else we had seen in the Northern VA area. Our wedding was on a Friday, so they offered a discounted rate. We would recommend Waterford Springfield to our friends!
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Reviewed On:
07/21/2009
Services Used:
Ceremony & Reception Venue, Catering
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skiflu
Wedding: 06/27/2009
Reviews:
4
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Their price was reasonable compare to the hotels in the metropolitan area. They were very flexible.
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Reviewed On:
10/14/2009
Services Used:
Ceremony & Reception Venue
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Maria
Wedding: 06/06/2009
Reviews:
6
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They were very flexible with setting up our menu a year in advance due to our being out of town during the wedding planning process.
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Reviewed On:
06/16/2009
Services Used:
Ceremony & Reception Venue, Catering
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4.3/5.0
