Victoria Wedding Chapel Reviews
Reviews
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4.2 out of 5 rating
4.2
Good
53 reviews
Recommended by 84% of couples
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Quality of service 4.2 out of 5 rating4.2
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Average response time 4.3 out of 5 rating4.3
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Professionalism 4.3 out of 5 rating4.3
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Value 4.2 out of 5 rating4.2
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Flexibility 4.1 out of 5 rating4.1
+17
User photos
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Linda Sent on 06/22/20265 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Magical venue!
If you are looking for a magical wedding venue, this is the place! Recently attended a wedding as a guest and found the chapel and grounds to be pristine.
Beautiful setting overlooking the lake and the staff and owner could not have been warmer or more accommodating.
Highly recommend! -
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7404A4C6A588027455D739C03238B869C00A8D52 Sent on 06/06/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
the Outdoor Wedding Garden
Taylor and Mary are both super easy to work with and help handle all the planning for the ceremony. It took a huge weight off my shoulders knowing it was handled and they wouldn't let anything slip through the cracks and allowed me to focus on the reception planning. The indoor chapel is really elegant, but we had an outdoor ceremony and it was BEAUTIFUL. Highly recommend. They were also able to give us several references for other wedding vendors which really helped with planning. -
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Maliccia Sent on 09/11/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Romantic evening wedding was everything I hoped for and more
It was the wedding of my dreams-
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+2 photos
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Elexis Sent on 06/07/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Everything I wanted
Staff were amazing they helped accommodate my needs my wedding was beautiful I definitely recommend-
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+2 photos
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Teracina Sent on 01/30/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
They literally like family and made sure no one felt rushed. They truly asked you wanted and if you wanted anything different or in addition to the we
Outstanding customer service and the Chapel is beautiful, but the staff were like family and never rushed us. They definitely put us at ease. They have multiple packages and for our intimate ceremony the Chapel was AMAZING!!!-
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+4 photos
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Dewanna Sent on 08/08/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Lake View Wedding
Very helpful stays in contact very punctual with time -
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Jillian Sent on 07/18/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My wedding was wonderful, timed perfectly, everything was truly amazing and beyond beautiful
I would recommend this Chapel to my best friend absolutely amazing experience from the very beginning! -
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Sandy Sent on 06/06/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding venue
We wanted to get married outside by the water, the view is just beautiful. Our wedding day came and it rained, they still made the day beautiful with their inside chapel. There is an old saying that rain on your wedding day is lucky.
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Lindsay Sent on 05/19/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Heaven sent!
They made everything about our day so easy! Mary and her team took care of everything and gave us exactly what we wanted ( especially no stress ) and it is absolutely beautiful there! Would day. Recommend :) p.s there recommended photographer is amazing especially with nervous brides and grooms :) -
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Katie Sent on 11/13/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Mr. And Mrs. Lunsford
We had our wedding ceremony here and it was perfect all the little details are thought of. Even with the guitars spraining his wrists the week of our wedding they were managed to get us a violinist play music for our special day. We highly recommend -
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Sheila Sent on 07/29/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I loved All the staff everyone was so nice and understanding!! I just really really love that place -
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Tiffany Sent on 09/05/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My new husband and I can't say enough about how TREMENDOUS our ceremony was at Victoria Chapel. Mary and her team are experts. I am convinced they are the best at what they do. If you want a no nonsense, fluid wedding day. Victoria Chapel is the place. My family and friends are still talking about how beautiful everything was, and how awesome Mary and her team handled everything. -
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Tonia Sent on 07/20/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Pastor Jerry was amazing. Not only was he professional, in a wonderful mood, and very clean in his appearance, but he gave direction well without embarrassing myself (bride) or my husband. He was very patient as our wedding did not begin on time due to a late family member. I will be hiring pastor Jerry again when we are ready to renew our wedding vows. He's amazing and I love how compassionate he is. Obviously, he loves his job and takes great pride and seriousness in what he provides. Thank you thank you thank you Pastor Jerry at Victoria Wedding Chapel of Waterford, Michigan. -
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Earlena Sent on 12/19/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Nice, and Professional... Love the Chapel and the few of the water... It's perfect because we are having a small wedding also the theme is very nice, a vintage look. -
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Sue Sent on 09/09/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
This venue is spectacular!!!! Absolutely beautiful. Stress free as they furnish decorations, rehearsal, officiant, and best of all advice. The cost is very affordable as well. The staff are super flexible, and have a chapel as well as an outdoor area. We had the outdoor one and it is so pretty with the lake just in front of the altar. -
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Shana Sent on 08/12/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I got married here Sunday, August, 10, 2014, it was PERFECT!! Literally, prefect!! Mary is the BOMB and she knows exactly what she's doing! She is incredibly nice and patient! She had everything we needed: photographers, preacher, and even recommended our reception place, Overtyme Tap Room & Grill. There were no worries! The chapel is beautiful and intimate, and EXACTLY what we were looking for! The pictures are amazing and we will always cherish the memories we had there! Thank you so much Mary and the amazing team for making our wedding day perfect, it was more beautiful than we could ever have imagined! -
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Nicole Sent on 12/06/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My ceremony could not have been more magical! We were married in the garden, it was peaceful and gorgeous. The staff is professional and made our day one to cherish! -
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Tammy Sent on 12/05/20135 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
All was perfect and made a memory of true joy and i am thankful -
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Loretta Sent on 05/12/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I found Victoria Wedding Chapel, by happenstance. At almost 41, I was stunned and overwhelmed at the planning process, and I had only 3-4 weeks to plan. Well, the chapel was running a special. It included use of the entire chapel and rooms, a minister, two cordinators, my choice of music, a bride's room, groom's room, and they decorated everything at no cost. I was so nervous and worried that everything wouldn't be even a quarter of what I had hoped for, but it ended up being MORE wonderful than I had hoped for. I was going to get my own unity candle to bring, but I had forgotten. I got to the chapel the morning of the wedding, and they had it there to purchase. The coordinators were great and the minister was great. My dreams came true, and all I want to do is get re-married there every year. I know that sound silly, but it's true. Loretta Wallace-Nadeau -
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June Sent on 07/29/20115 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Everyone here is so helpful. They are extremely punctual and organized:-) We had an outdoor wedding and it was BEAUTIFUL!! Everything flowed wonderfully and we did not have to worry about a thing:-) -
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Ella Sent on 11/07/20105 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Thank you to the wonderful staff who gave me and my husband the most beautiful wedding ever. Not only did the Victoria Wedding Chapel plan my wedding but they did everything else for me! The staff was perfect and the location was beautiful! THANK YOU THANK YOU THANK YOU -
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Michelle Sent on 11/07/20105 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I just recently got married. My husband and I chose the Victoria Wedding Chapel because of its history and beauty. The women who worked there were amazing and helped me with everything from my dress to my cake to my invitations. I have never worked with more wonderful people. They did everything possible to make MY day perfect. I got married in the indoor chapel. It was a beautiful, intimate setting. After the wedding we were even able to take pictures outside which was set on the lake in a beautiful garden.
In all honesty I would send any and all of my friends to the Victoria Wedding Chapel. They aren't just some big company looking to take your money. They sit down and work with you and your budget to give you exactly what you want. I couldn't have been more satisfied and more happy with my wedding. I wouldn't change one thing about it. It was a fairy tale wedding come true! -
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Jessica Sent on 08/26/20105 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Loved everything, The minister was awesome. I was so worried that I would not have enough time to get some photos, but used Fox photo and was amazed that they had over 100 pictures Gary the photographer was so funny he had our family laughing to tears. The garden was so pretty, we had arranged for your wedding in the winter and had just seen pictures and could not believe how pretty everything looked on my wedding day. -
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Crystal Sent on 05/19/20105 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The staff was courteous and highly professional. You can't go wrong with the Victoria Wedding Chapel, they truly take their weddings seriously! -
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William Sent on 10/12/20095 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
thank you -
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Carol Sent on 05/13/20095 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Victoria Wedding Chapel was a wonderful place to have our ceremony. It was perfect for our budget and we were still able to have a romantic and beautiful ceremony without sacrificing quality. The chapel was quaint and elegant for an indoor option and we loved having our ceremony on the water! If you're looking for something small and affordable...Victoria Wedding Chapel is perfect! -
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Jamie Sent on 10/23/20085 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I loved the waterside garden setting of this location, the staff was attentive and very easy to work with and the cost was budget friendly as well. Our guests we impressed by the beauty of the garden during our evening ceremony. -
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Kerri Sent on 07/21/20085 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
They made room for us at the last minute as our ceremony was planned in only a week. They were very professional and were willing to let us have some flexibility with the ceremony. Let us use our own minister & music. Didn't make us feel rushed even though we only had and hour and a half. We did not have our reception there. -
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Michelle Sent on 12/05/20164.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
We used Victoria Wedding Chapel for their Off-site minister service. We hired pastor Joe C to perform our ceremony. He made our ceremony so beautiful and meaningful. He had a great message and he was very welcoming to everyone. Overall, we are pleased with our ceremony and Pastor Joe. -
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Ashley Sent on 06/27/20084.9 out of 5 rating4.9
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Quality of service 4.5 out of 5 rating4.5
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
They were awsome to deal with...And the day of they made you feel so comfterable ...Their chapel is beautiful and the garden where i was married was amazing... -
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Jackie Sent on 12/05/20134.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
My son's wedding was there. Beautiful the flowers that were blooming just breath taking. The only draw back was we could only invite 50 people to a beautiful wedding. -
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Morline Sent on 06/10/20094.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 4.5 out of 5 rating4.5
I never had to stress over what needed to be done. They took care of everything including family who where unable to walk down to the garden. I can't say thank you enough. -
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Cheryl Sent on 04/27/20094.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Everything was perfect! Beautiful place -
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Tina Sent on 09/28/20084.8 out of 5 rating4.8
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Quality of service 4.5 out of 5 rating4.5
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Average response time 5 out of 5 rating5.0
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Professionalism 4.5 out of 5 rating4.5
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Everyone was real nice and very helpful, ecspecially on the day of the wedding -
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Amanda Sent on 10/07/20144.7 out of 5 rating4.7
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 4 out of 5 rating4.0
Beautiful outdoor setting that's right by the lake. The indoor decor is an old vintage Victoria setting that has a small world charm. The only I wish they had was a bigger space for bigger groups. -
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Niki Sent on 09/28/20114.7 out of 5 rating4.7
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Quality of service 4.5 out of 5 rating4.5
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
We had our wedding on 9/10/11 outside and it was absolutely beautiful! I noticed that the side of my white shoe was brown from the floor of the limo and Tayor ( I think was her name) took care of it for me right away without even asking her. That really meant alot to me. The minister was fantastic! Everything went amazing except we had tiny little bugs that kept biting the minister, my husband and I where ever they landed. It did rain the night before and that morning so maybe that was why they were out. Not sure. The only thing that we were kinda disappointed with it we did the sand ceremony. Everything went wonderfully with that except my husbands sand was dark blue and it was supposed to be black. Mine was white and the whole theme of the wedding and the jewelry and everything we have done for each other has all been in black and white. But other than that everything was perfect! -
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Sarah Sent on 06/27/20084.6 out of 5 rating4.6
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 3 out of 5 rating3.0
Great location for pictures. The place was very professional and ran like clockwork. They are a bit of a wedding factory, so they expect you to come ready and want you to leave within 30 minutes of your ceremony ending. I would only recommend them for small weddings.
It was perfect for us. -
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Megan Sent on 06/23/20124.5 out of 5 rating4.5-
Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
Ever since I was a little girl I knew that I wanted a wedding in a garden full of beautiful flowers and in front of a lake. Victoria Wedding Chapel offered just this! My husband and I scheduled a tour of the chapel after finding it online. We walked in and were amazed how beautiful the place was. Taylor, our wedding coordinator was not only professional but very friendly. Any time I emailed or called the chapel with questions I would get a prompt response. If you are looking for a beautiful venue with good prices this is the place to go. -
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Alyssa Sent on 08/27/20104.5 out of 5 rating4.5
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Quality of service 4.5 out of 5 rating4.5
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 4.5 out of 5 rating4.5
The staff was very pleasant and easy to work with. There are some extra cost for bring outside services (like videographer or photographer) and if you want the ceremony outside vs. inside.
We did the tying the knot ceremony but that was performed after we kissed for the first time as man and wife so we weren't a fan of that.
There will most likely be weddings before and after yours so you are able to take some pictures but plan another location to play it safe. -
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Mary Sent on 01/24/20084.5 out of 5 rating4.5
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Quality of service 4.5 out of 5 rating4.5
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
it was beautiufl i would recommend this place -
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Kate Sent on 11/22/20074.3 out of 5 rating4.3
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Quality of service 4 out of 5 rating4.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 3.5 out of 5 rating3.5
We were able to book our wedding date tens days prior to the event. The staff is very knowledgable and accomodating and extremely helpful in all preparations for our wedding. The grounds (lakefront) are GORGEOUS and the indoor chapel is beautiful. Price was fair for services provided. Words of advice - make sure to plan on taking pictures ELSEWHERE since the on site time is limited. -
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Lorraine Sent on 10/02/20164.2 out of 5 rating4.2
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Quality of service 4 out of 5 rating4.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
Beautiful grounds. The staff was so polite and willing to work with you but I felt my wedding was rushed because they had to make sure we were out for the next wedding. I wish I would have asked if there was another wedding after mine because I would have paid extra to book the venue longer OR when booking the venue, they would ask if you want the venue longer at an additional cost. -
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Veronica Sent on 10/08/20134.1 out of 5 rating4.1
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Quality of service 3.5 out of 5 rating3.5
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
Victoria Wedding Chapel did help take a lot of the fuss out of my wedding, and the value was unbelievable. We also did our wedding invitations through the chapel and they were beautiful and inexpensive.
Mary even ran a small rehearsal the day before with us because so many of my bridal party had never been in a wedding before.
The reason why I didn't give all 5 stars is because it really did seem rushed on my wedding day. We were the first wedding of the day but my guests and the groom and his groomsmen weren't allowed inside until strictly 12:30, and I was left waiting, stuffed into the back of my maid of honor's car until I could finally get inside. If we were the first wedding of the day it would have been nice to get some lee way with what time my guests and people were allowed inside.
The officiant's microphone ended up not working for half the ceremony, but I'm not sure if that's the chapel's problem or the officiant's...
Overall we had a good experience and got what we paid for! I would recommend this business, and I plan on continuing to do business with them in the future as I myself own a small, wedding business making Bridal Jewelry and Bouquets. -
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Melinda Sent on 07/06/20163.4 out of 5 rating3.4-
Quality of service 3.5 out of 5 rating3.5
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Average response time 4 out of 5 rating4.0
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Professionalism 2.5 out of 5 rating2.5
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Value 4.5 out of 5 rating4.5
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Flexibility 2.5 out of 5 rating2.5
I'm hurt to even have to give this review... I fell in love with the chapel the first time I saw it and every time after! I initially thought Mary was so great - so friendly and attentive! Until my wedding day... What bride wants to arrive at her venue to a scowling face, then be taken into a room alone to be yelled at? Or have someone undermine what you have chosen to do for your day? That's exactly what I got from Mary on my wedding day and to say I was disappointed would be an understatement. My last memory of her is hearing the conversation between her and my husband as we left the venue, where he approached her to thank her for providing us with such a beautiful location and perfect day (not knowing what had happened early). He said "THANK YOU! Everything went perfectly!" To which she replied "WELL IT WENT..." And then stormed off. Luckily I didn't let her ruin my day, but she was definitely the worst part of it. 5 stars for the venue itself though, it's the most beautiful hidden gem in the area and the price is great! -
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Amanda Sent on 11/25/20093.4 out of 5 rating3.4
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Quality of service 3 out of 5 rating3.0
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Average response time 3 out of 5 rating3.0
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Professionalism 4.5 out of 5 rating4.5
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Value 3.5 out of 5 rating3.5
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Flexibility 3 out of 5 rating3.0
The venue was a little pricey and didn't offer reception services at the venue, other than offer suggestions. They did a very nice job in taking care of the ceremony, but I felt we were on our own for planning our reception as their suggestions tended to be out of our price range.
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User1166256 Sent on 05/18/20132.6 out of 5 rating2.6
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Quality of service 2 out of 5 rating2.0
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Average response time 3 out of 5 rating3.0
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Professionalism 3 out of 5 rating3.0
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Value 2 out of 5 rating2.0
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Flexibility 3 out of 5 rating3.0
The pictures are deceiving. You are surrounded by houses in a neighborhood that are also on the lake. Additionally, the walk down the cobblestone path to the altar is very steep and easy to stumble on. My mother had to sit at the top of the path, as her disability made it impossible for her to walk down, even with assistance. Forget wheelchairs. And ladies wearing high heels should be cautious as well. My maid of honor got her heel stuck between the cobblestones twice on the way down and almost fell.
Other than that, the service was very good. Everyone was polite and helpful. We had plenty of time for photos, and the photos looked very nice. The indoor chapel is really pretty, and I'd recommend that for anyone getting married during the cooler months. If we had known the cobblestones would be so troublesome for people, we would have used the indoor chapel. Unfortunately, we were wearing sneakers when we took our tour, so we didn't realize just how treacherous it is. -
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Kayla Sent on 08/12/20102.3 out of 5 rating2.3
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Quality of service 2 out of 5 rating2.0
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Average response time 3 out of 5 rating3.0
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Professionalism 2 out of 5 rating2.0
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Value 2.5 out of 5 rating2.5
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Flexibility 2 out of 5 rating2.0
When my fiance and I looked into this place, we absolutely loved the outdoor ceremony location! However, once we booked them, they hid the fact that they were a wedding mill by convincing us that we would have plenty of time to enjoy our wedding ceremony and that they would do anything/everything to make it enjoyable. They revealed many hidden costs and frowned at us for using outside vendors. If you want to feel rushed and unimportant, I would use them. -
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Laney Sent on 12/09/20101.6 out of 5 rating1.6
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Quality of service 3 out of 5 rating3.0
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Average response time 2.5 out of 5 rating2.5
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 0.5 out of 5 rating0.5
We were very pressed to find a venue.. I wish we had been less stressed, we would have never gone w/ this place no matter how beautiful it was, which it really was gorgeous if you want an outdoor wedding. This was the most inflexible place I've ever dealt w/. They crank out like 7-8 weddings a day, so they're Nazi's about the time everything has to happen, they tried to sell us a bunch of bull crap traditions... releasing doves for $300... $100 glass jars to pour sand into...no thanks. Charged us extra for having more than three people standing up on each side (we had 4 on each side), charged us for not using their pasture and their photographer. The lady in charge was continuously rude to us, especially when she called, "wanting to know where her money was" after we had paid off the venue MONTHS in advance and they lost the payment... only to find it a day later... w/ no apologies for how they treated me on the phone. I hated this place, but our wedding was beautiful. -Mrs. Setty -
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C G Sent on 06/21/20261 out of 5 rating1.0
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Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Do not have your wedding here! You will be sorry!
If I could put zero stars I would! I have a horrible wedding day at this place! The owner was extremely rude to me, my husband and family! She was very impatience, disrespectful, dismissive, rude and racist! She told me and my family it was tacky to make her take payments for the additional people who attended my wedding. we gave her a additional $500 for the additional 12 people and she explained she would not be taking indivual payments because it was extra work for her! She told my family hurry up she is ready to go! Told us she would charge my card an additional $400 every additional 10 minutes and rushed our pictures and celebration even though we were the last wedding. I would not recommend this establishment to anyone! A very horrible owner and experience! Do NOT have your wedding here it will ruin your special day! -
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Jill Sent on 11/15/20211 out of 5 rating1.0
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Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Wrong Place
I never used them, never considered them, never called them. I get emails everyday. I’ve asked for it to stop. There’s no unsubscribe area. The chapel agreed and yet here I am. I’m unsubscribed from wedding wire but here’s an email. 🤬
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Matthew Sent on 07/23/2012
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Quality of service 0 out of 5 rating0.0
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Average response time 0 out of 5 rating0.0
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Professionalism 0 out of 5 rating0.0
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Value 0 out of 5 rating0.0
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Flexibility 0 out of 5 rating0.0
From the moment I walked in the door at this place I was made to feel rushed. Despite having a groom's room I was shoved in the bathroom, and told this is your room for changing and for attendants. Really? The frikkin bathroom? Forget that there was a perfectly good, spacious Groom's Room....
It gets better though. Lets talk about quality of service. It was, in a word, terrible. At the interview and tour of the facility they make you feel like you won't have to worry about anything at all and their "professionals" will deal with whatever loose ends come up, and they will be happy to direct you because, obviously, I've never done this before and they do weddings every day. This was not the case. What we got were two clearly frazzled women who ended up walking around here and there confusedly, as if their his was their first day on the job, both with a sour disposition. At one time I had to leave the building to retrieve something from my car, and the lady sighed and said "its supposed to be closed off, but I guess we can let you out and lock it behind you. Knock to get back in." I'm not going to point out how this could obviously be annoying to a grokm who has 100 things going through his head already.
Shifting gears to responsiveness. My wife made several attempts to contact the chapel to get some details ironed out. When she did so, she seldom got the same person on the phone, which would wouldn't be a huge deal had they a.) shared the important WEDDING PLAN INFORMATION with co-workers and b.) bothered to call back on several occasions. We felt early on that they were dropping the ball with communication, but by then we had already paid...
Professionalism...was lacking. This is closely tied in with quality of service. I feel like a professional wedding venue staff who have been doing this for years should appear upbeat, accomodating, friendly, and seem to have some sort of grasp on what's going on. We got none of that. We were made to feel rushed and unimportant. The owner argued with my wife about "last minute details" that had been agreed upon months in advance. When it was time for everyone to be seated there was a situation where my mother in law had nobody to walk her to her seat. He owner owner turned to me and ask "what do you want to do?" Unprepared for the question, I simply replied "I've never done this before and you do this every day, so.... figure it out?" Directions to our reception location were supposed to have been passed to our guests by he staff, and they were simply heaped on a table along with all of our other stuff. Nobody ended up knowing were to go after we had left, and it was due to lacl of professional conduct on behalf of the staff.
Value? It was a nice place, but all the extra fees sort of pile up. Charging for more attendants seems ridiculous, as it doesn't cost them anything for people to simply stand on their own two legs near the bride and groom. Charging for an outside photographer also seems ridiculous, as I'm positive that it didn't cost them money to let one more person walk around with a camera while we were wed. $100 for a sand ceremony set? Seriously? We bought our whole set for under $20 at Michaels and it looks nicer than the one they offer at the chapel. Add all that stuff to the lack of professionalism and I give the value a big fat 0. Serioisly folks, take your checkbook someplace else.
Flexibility was just...awful. my wife had some very specific, very simple requests for our wedding and they were all universally vetoed. Really? We can't have our flower girl throw flower petals because they are hard to clean up? There are flowers EVERYWHERE in your garden. Can it be harder than to maintain all of that? If we tried to deviate in some small way from their plan for our wedding, we were scoffed at. They didn't even want to let us outside with our photographer to take picures before wedding time. Come to think of it, they wanted us to get the hell out of there RIGHT after the ceremony. They started tearing down my wife's hand made decorations before we had a chance to take pictures near them.
This felt more like their wedding than our own. They go to great lengths to hide the fact that they are a wedding mill, and it is never mentioned that you have to immediately leave because they stack wedding upon wedding upon wedding. We felt like crashers at our own wedding, and that isn't right. Even though the location is beautiful, there are plenty of lakes out there folks. Pick one, and plan your wedding there instead.
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Cynthia Sent on 07/23/2012
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Quality of service 0 out of 5 rating0.0
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Average response time 0 out of 5 rating0.0
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Professionalism 0 out of 5 rating0.0
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Value 0 out of 5 rating0.0
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Flexibility 0 out of 5 rating0.0
The outdoor ceremony location here is admittedly beautiful and the reason that we booked our wedding here but outside of that fact this is an absolutely deplorable excuse for a chapel. The staff is confused, greedy, rude and unprofessional. The hidden fees you've read of are all too real (charges for using outside vendors, charges for having attendants over the age of 6... the list goes on) and the owner herself was the only stressful part of my wedding day, even with family relations that border on the Hatfields and McCoys. I was harassed the DAY OF my wedding about inconsequential details which I had previously called and had approved, details we had settled on months in advance were suddenly unknown to the "professional staff" and I was made to feel like I was crashing my own wedding when I asked to have outdoor pictures taken before the ceremony since I knew that we would be rushed out afterwards. Even my photographer was surprised and disgusted at how poorly I and my husband were treated by these women. I never had a wedding consultant but rather had to work with whomever answered the phone and, apparently, some of them don't know a whit of what they're talking about. When I told them that I had read a very negative review from a customer on their suggested photographer's FB page and would be uncomfortable using that vendor they shrugged it off (the photographer had posted pictures of a client insulting her body and the way that she looked!) and moments later the post was deleted. Just as the review my husband left on their own page was deleted... These women are more concerned with making money and making their job easy for themselves than they will ever be with making a bride on her WEDDING DAY happy in any fashion. I was harassed by the owner while preparing for the ceremony, berated, belittled, called a liar in not so many words and was even treated to photographs with none of my hand-made decorations in them because the employee was tearing them down before the guests were even inside. Directions to the reception, which I very specifically asked to be set out, were lumped on a table with all of our possessions which guests walked past on their way out ... I had asked if my purse would be in a secure location since I was warned they would move my property out of the bride's room during the ceremony. In a pile on a table by the front door is most assuredly NOT secure. Also, despite having a groom's room, they put my husband in the BATHROOM to get ready...WTH? We were treated horribly and would highly recommend to anyone considering using this location to find somewhere else, anywhere else. Michigan is filled with lakes, find another and save yourself being treated like a leper on your own special day. The only part of this company that is exceptional is their ability to hide the fact that they are nothing more than a wedding mill and will go to any extreme to further their own lazy and selfish interests. -
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Aurora Sent on 09/21/2010
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Quality of service 0 out of 5 rating0.0
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Average response time 0 out of 5 rating0.0
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Professionalism 0 out of 5 rating0.0
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Value 0 out of 5 rating0.0
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Flexibility 0 out of 5 rating0.0
I started out with booking my ceremony at this venue. I was also supposed to use their in house photographer. From the moment I booked it just went downhill. My calls went unanwered, I wanted to use my free engagement session with the photographer for my Christmas cards, they never told them that I had booked. In fact, the deposit I put down for the photographer wasn't even a deposit, it was their referral fee, the money that THEY took for getting someone to book with the photographer.
Aside from that, the ladies were so rude. Sure, the place was pretty, but it really wasn't worth the hassle of having to deal with them. Yuck! At one point, they got so frustrated with me they actually "refused to marry me" at their location, but I wasn't going to go through them anyway with all the stuff I'd had to deal with. You'd think in the wedding industry they'd have learned how to deal with people that are stressed out...they haven't. They are a wedding sweatshop, you get in and you get out. Don't let the view fool you. -
Quality of service
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