Trophy Cupcakes and Party Reviews
Reviews
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4.4 out of 5 rating
4.4
Good
35 reviews
Recommended by 89% of couples
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Quality of service 4.5 out of 5 rating4.5
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Average response time 4.2 out of 5 rating4.2
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Professionalism 4.5 out of 5 rating4.5
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Value 4.6 out of 5 rating4.6
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Flexibility 4.4 out of 5 rating4.4
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Moriah Sent on 07/28/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The most delicious dessert bites
We hired Trophy Cupcakes for macarons, cake bites, and mini and regular cupcakes for our wedding and they were so delicious, I am legitimately still thinking about them and how I can get them on the east coast. -
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Ryan Sent on 10/05/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
After our cupcake vendor dropped out very close to our wedding date, we had to setup a last minute delivery of cupcakes from Trophy Cupcakes. They were happy to accept our last minute order, and delivered our cupcakes on time. We were satisfied with the quality of the cupcakes and very happy with our overall experience. -
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Carla Sent on 11/16/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Trophy cupcake and party provided cupcakes and a chocolate cutting cake for our wedding. It was all delicious and the presentation looked great. The tasting in Wallingford made our decision easy. All of my emails were responded to within a couple days. -
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User6871276 Sent on 09/27/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I love Trophy! Not only are their cupcakes delicious, but they are super easy to work with. -
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Vanessa Sent on 04/01/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
They were quick to respond to my email and answer all of my questions. The cupcakes turned out delicious and well decorated. We ordered 7 dozen minis and they were all packed in the boxes nicely making it easy for pick up and delivery to our location with no damage to the frosting. Everyone enjoyed them, we had a variety of flavors. -
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User1398146 Sent on 10/24/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our cutting cake was a hit at our wedding, beautiful, and delicious! -
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User1281208 Sent on 08/10/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best cupcakes ever. Easy to order online and pickup. Gluten free flavors! Got a discount code and a great deal -
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User926820 Sent on 09/08/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The cupcakes were great! We did the whole order online because we were planning our wedding from Japan and there were no issues. Trophy Cupcakes was incredibly easy to work with and, like I said before, the cupcakes were delicious. A huge hit with all my guests. -
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User897906 Sent on 08/13/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
great cupcakes for the reception. LOVED the red velvet cupcakes (cute heart design on top) Totally recommend them. -
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Dea Sent on 09/27/20115 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Trophy Cupcakes was a great vendor to work with. They provided us with beautiful and delicious cupcakes for my wedding and they were a huge hit at our wedding. They customized the design of the flower on the top and were very flexible. The top cake was very good (and was the only cupcake that I ate that night:) ).
Thanks Trophy! -
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David Sent on 02/08/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I really have nothing bad to say. My guests were so pleased that we went with four different types of mini cupcakes, which allowed people to try different flavors. I knew what I wanted and they were able to deliver it to me without any issues. -
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Genelle Sent on 10/04/20105 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I LOVED my wedding cupcakes! Trophy did a fabulous job! I was so excited to see how they turned out and it was just perfect! Jennifer really understood what I was looking for and it showed.
I fell in love with Trophy Cupcakes the first time I tried them and knew that when I had a wedding, I'd have Trophy Cupcakes there for sure! It was easy to set up a tasting appointment and Jennifer let us try out some of the featured flavors. We were on a sugar buzz the rest of the night.
At the wedding, they were a hit! Kids (and adults) swiped them off the table before they were served, but I can't blame them! So tempting to see the tower o' delicious cupcakes! A lot of brides don't finish a slice of cake or CUPCAKE at their own weddings. There was no way I was letting my red velvet cupcake go to waste! Yum! -
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Carrie Sent on 05/06/20105 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I am so glad we went with Trophy Cupcakes for our wedding. They were such a hit, and EVERYONE was talking about the cupcakes. Some of our out of town guests have asked me if they mail order.
Trophy was fantastic to work with. They were very organized, and the cupcake tasting was so much fun to do with my husband. We had such a great day as they gave us our pick of the cupcakes to taste and coffee.
One of the best decisions we made! -
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Shannon Sent on 10/11/20095 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My husband and I used Trophy Cupcakes for our wedding in September 2009. We picked Lemon, Carrot Walnut, Chocolate Vanilla and Snickerdoodle (which we also used for our cutting cake!) - Everything was better than I could've hoped for, the set-up was perfect, and all of my guests commented on how delicious everything was. We worked with both Jihan and Kinsey throughout the process and found that they were both informative, professional and very helpful!
Since our wedding we have gone back a couple of different times to check out the "specials" and new seasonal flavors! -
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Fernanda Sent on 09/11/20095 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great cupcakes. Beautiful presentation. -
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Morgen Sent on 08/21/20095 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our cupcakes were absolutely wonderful! Jennifer Shea personally set them up, after about 9 months of emailing with me to get the decorations absolutely perfect. They take a lot of pride in their work and it shows. My grandpa, who thought wedding cupcakes were a strange idea, ended up eating two. You can't go wrong with Trophy Cupcakes! -
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Brittany Sent on 03/11/20095 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
ABSOLUTELY amazing! Jennifer (the owner) followed through with everything and not one mistake was made. The cupcakes are amazing.... I highly recommend the COCONUT. The cake that you and the groom get to cut is absolutely amazing and fresh (you have an option of flavors from about 3-4 different ones) and then several different cupcake flavors to choose from. We had about 5! They were so popular. They are still my favorite cupcakes in the world! You can't do any better than TROPHY cupcakes and party for your wedding. Good Luck and have fun planning! -
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Dana Sent on 10/24/20214.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Delicious and reasonably priced!
We had such a great experience with Trophy! The were so accommodating with our request for a gluten free personal cake with custom flavors for my now husband and I to cut at our wedding. It was SO good, and even more beautiful than I imagined. The cupcakes were delicious, as always, and had our guests going back for seconds. 100% would hire again! -
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Pamela Sent on 12/02/20094.7 out of 5 rating4.7
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Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 4.5 out of 5 rating4.5
The cupcakes were fantastic and the display was beautiful! I wouldn't hesitate to recommend them to a bride who doesn't want a traditional wedding cake. -
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Olivia Sent on 12/13/20114.6 out of 5 rating4.6
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Quality of service 5 out of 5 rating5.0
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Average response time 3 out of 5 rating3.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
It's all about the cupcakes. We were able to go to a cake tasting at the Trophy Cupcake shop where they even sent us home with free cupcakes, always a plus. They were able to custom make our pink champagne cake topper for us to cut into and then they created the most amazing cupcake display for our guests. They even brought boxes for us to send cupcakes home with our guests. People to this day still talk about the Snickerdoodle cupcakes! -
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Ian Sent on 11/22/20104.6 out of 5 rating4.6-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 3 out of 5 rating3.0
These cupcakes are amazing. We tried a lot of cakes and cupcakes, and while many are good, I think I fell in love with Trophy Cupcakes because they are simply put, experts at the basics. Their vanilla cupcake with chocolate frosting tastes like they took your favorite grandmother's recipe but used the best vanilla and best cocoa they could find. Similarly, the chocolate cupcake isn't over done, it's just really good chocolate cake with the most amazing tasting and textured vanilla frosting you could imagine. They have different types of frosting (butter cream, cream cheese and I believe a sugar based one) but they had the hands down best butter cream frosting I've ever had. It's not too sweet, but not plain by any means and I would borderline say it is refreshing.
That is my personal recommendation. Anybody who takes a bite of their original vanilla with chocolate frosting or chocolate with vanilla frosting is going to be instantly in love and nostalgic. Now if you want to mix it up a bit, I highly recommend the hummingbird and the coconut cupcake with coconut frosting. The more decadent cupcakes are great too!
In terms of service, the cupcake tasting we signed up for was cancelled due to unforseen circumstances. They do all their tastings at the main Seattle branch. We went into the Bellevue Trophy Cupcake, explained the situation and the awesome person their went ahead and gave us six free cupcakes to sample. We then went in for a consultation on cupcake design, etc... at the main Trophy Cupcake in Seattle and once again they gave us another six plus free cupcakes to sample and take home. Be prepared to eat a lot of cake.
My last word of advise and why I only give them a 3 for flexibility. Pay the $75 for delivery and setup! It seems like a lot, but it is a serious pain in the neck to arrange for someone to pick up the cupcakes and ensure that they make it to your wedding in one piece. We didn't pay for delivery and by the time we decided we needed it, they were booked solid. So here is the problem, unless you pay for delivery, they have VERY set hours and would not make arrangements for us to come in before they opened to pick up the cupcakes. This became a huge ordeal since our wedding was on a Sunday at 11am. There is one easy way to avoid this problem though, pay for delivery!
All of our guests raved about how excellent the cupcakes were and I would recommend Trophy Cupcake to anybody for just about any occasion. -
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User2296475 Sent on 09/01/20154.4 out of 5 rating4.4
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
I am a HUGE fan of Trophy, so I may be a little biased, but they have the most amazing cupcakes in Seattle. We choose to do mini's- coconut, salted chocolate caramel and red velvet. The cupcakes were delivered on time and it included set up with a tiered display and coordinating ribbon. We received my compliments on our dessert choice. My only critique is that in the year that I was planning the wedding they had several staff changes and so each time a new manager was hired and I had to confirm the order again. The last manager was very prompt and responsive, Maile, but the others were not. In the end, there were no issues, but better records should be kept to avoid confusion in the future. -
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Heath Sent on 06/15/20114.3 out of 5 rating4.3
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Quality of service 4.5 out of 5 rating4.5
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Average response time 5 out of 5 rating5.0
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Professionalism 4 out of 5 rating4.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
We loved the cupcakes! Not only were they delicious, but the decorations were amazing! So many of our guests commented on how great they were and how amazing of an idea it was to do them instead of a wedding cake! We loved their ability to work with us on short notice too! -
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Becca Sent on 01/06/20094.3 out of 5 rating4.3
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Quality of service 4.5 out of 5 rating4.5
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
It was a little difficult to initially make contact with Trophy, but once we did everything went smoothly. We got married in mid-December when things were not busy, and were able to book them on about 2-3 weeks notice. I got in on a group tasting and got to try a zillion flavors of cupcakes. I was so stuffed by the end!
We ended up getting the stand and one cupcake for each guest. We went with 4 different flavors and everyone loved them. We had a small cake on top because my husband wanted to do the traditional cake cutting. Yum yum :) We did not get the ribbon on the stand, I thought it looked better without it.
I LOVED having cupcakes at the reception. Each guest got to choose what flavor they wanted, and they were a huge hit. I would definitely recommend over the traditional wedding cake. Trophy was really easy to work with.
I would recommend Trophy Cupcake to brides looking to do something different than the traditional cake. You can still have a small cake on top (they can make a small cake of any of their cupcake flavors) for the cake cutting if you want.
Go in for a tasting if you are considering this vendor! -
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Emily Sent on 08/26/20084.2 out of 5 rating4.2
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Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 4 out of 5 rating4.0
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Value 4 out of 5 rating4.0
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Flexibility 3.5 out of 5 rating3.5
These cupcakes are amazing!! We had a tower of assorted mini cupcakes and they were a hit - everyone loved them! The ingredients are fresh and they look great on display...and the bite-size ones were perfect for our dessert buffet. -
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Danette Sent on 07/19/20104.1 out of 5 rating4.1
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Quality of service 4 out of 5 rating4.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 4 out of 5 rating4.0
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Flexibility 4.5 out of 5 rating4.5
Yummy cupcakes and well worth the price! -
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Astrid Sent on 09/29/20084.1 out of 5 rating4.1
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Quality of service 4 out of 5 rating4.0
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Average response time 3.5 out of 5 rating3.5
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
OMG THESE WERE AMAZING! We were able to get mini cupcakes, so our guests could try all three flavors. And they were adorable. And we didn't have to do any ridiculous cake cutting. And they were SOOOO GOOD. The woman was on Martha Stewart, so what do you expect. And, instead of freezing some cake to eat on our anniversary we can just go down to trophy and order some more. For a couple bucks. LOVE IT. -
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User1150222 Sent on 05/01/20134 out of 5 rating4.0
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Quality of service 4 out of 5 rating4.0
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Average response time 3.5 out of 5 rating3.5
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Professionalism 3 out of 5 rating3.0
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Value 5 out of 5 rating5.0
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Flexibility 4.5 out of 5 rating4.5
I have always loved Trophy cupakes! I knew that when I get married, I would want them to make my cake/cupcakes. Working with them was a mix of feelings, I originally emailed them through their website, through the wedding link, but did not get a response for over a week. Then when I was in the area, I stopped by at the store, and talked to a manager, she left a note for me for the wedding specialist and informed me that they would contact me tomorrow (this was a sunday) but no calls. I had to call two more times until I could finally schedule a meeting. The meeting was great, we were able to taste as many was we wanted, and after I explained my vision, Berlin (wedding specialist) completely understood me!! The day of, they were almost an hour late with their delivery. Our venue was only a mile away and they were that late? hmm... well it tastes good i guess. -
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Julia Sent on 08/26/20094 out of 5 rating4.0
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Quality of service 4 out of 5 rating4.0
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Average response time 3.5 out of 5 rating3.5
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 3 out of 5 rating3.0
Trophy Cupcakes are my (and my husband's) favorite cupcakes in the world! So we knew we had to have them for our wedding. Their responsiveness to e-mails is a little slow, but give them a call and you'll be in touch with someone right away. Their tasting (YUM!) sent us into a sugar coma, but in a good way, and they usually give you leftovers to take home!
The cupcakes were beautiful. We didn't really customize them because we love the way they look already, and it's fairly expensive to have them customized. The only thing I wish is that we didn't have to pay extra for flavors they weren't already make on "our day" (They have a day-by-day schedule of what cupcakes they make that day.)
We got rave reviews from people who don't even like cupcakes and more from the people who do. They do a great job with set up and are really friendly. Plus they taste AMAZING. -
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L Sent on 07/22/20094 out of 5 rating4.0
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Quality of service 4 out of 5 rating4.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
Super yummy cupcakes! Jennifer and Kinsey were very helpful, and the finished product was exactly what we had wanted. Would highly recommended. -
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User965761 Sent on 10/09/20123.7 out of 5 rating3.7-
Quality of service 5 out of 5 rating5.0
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Average response time 2.5 out of 5 rating2.5
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Professionalism 4.5 out of 5 rating4.5
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Value 2 out of 5 rating2.0
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Flexibility 4.5 out of 5 rating4.5
We had a cupcake tower and it was beautiful. The actual cutting cake we ordered from a different vendor because the price trophy was charging seemed a little outrageous. They were delicious...everyone loved them. Would definitely use them again! -
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User2386503 Sent on 09/07/20163.3 out of 5 rating3.3
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Quality of service 2.5 out of 5 rating2.5
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Average response time 2.5 out of 5 rating2.5
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Professionalism 3.5 out of 5 rating3.5
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
Trophy let you do a cake tasting for $25. That fee can then be applied to your total charge if you book them for your wedding. They do Gluten-Free & it's incredibly delicious. We did our tasting on June 1 & sent the initial booking form 2 weeks later. It then took 2 MONTHS of back & forth phone calls & emails to get our order finalized for our wedding. It was a simple order too - all one type of cupcake, no extra frills. Holy crap. This was one of my biggest wedding planning pain points. They must have had some staff problems on their side because nothing that simple should be that hard. Ever.
The morning of the wedding, I found myself wondering if the cupcakes would be there. Fortunately, they were. They got a slightly crushed / crumpled, but our caterers set them up in way on the tier where they looked nice. Cupcakes were DELICIOUS. -
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Lindsay Sent on 06/29/20093.2 out of 5 rating3.2
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Quality of service 2.5 out of 5 rating2.5
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Average response time 2.5 out of 5 rating2.5
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Professionalism 3 out of 5 rating3.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
I used Trophy Cupcakes for my reception and while their cupcakes were delicious, I was very disappointed in their service. When I first contacted them via email, I never received any response from 3 emails sent from 2 different email addresses requesting information. When I finally got a response, the person I dealt with primarily was not responsive to my emails or calls, despite leaving frantic messages in the week before my event. I would have switched vendors, but at the at point it was much to close to the date. I eventually was put in touch with a different person at Trophy who was much more responsive and helpful but by then it was too little to late.
Again, the cupcakes were delicious and we got many compliments on them, but if I had the time, I would have probably gone elsewhere for cupcakes. -
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Michelle Sent on 10/02/20082.6 out of 5 rating2.6
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Quality of service 2 out of 5 rating2.0
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Average response time 2 out of 5 rating2.0
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Professionalism 2 out of 5 rating2.0
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Value 5 out of 5 rating5.0
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Flexibility 2 out of 5 rating2.0
We were quite surprised at how poor the service was in the wedding dept. of such highly praised establishment. It took several emails over the course of a couple of weeks and more than a few phone calls to get any service. Then we went back and forth with them over the contract and colours, etc. I was so disenchanted that I almost went somewhere else but our deadline was very close so we stuck with them. They offered an extra dozen cupcakes for our troubles. But, then we didn't get to meet with them until 1 week before our wedding day. It was very nerveracking. Then on the day of the wedding they showed up 1 1/2 hours late with our cupcakes. It still turned out fine because they came while we were having our ceremony so noone knew the difference-except us.
Great product but not so great customer service. -
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User1984465 Sent on 12/25/20141.6 out of 5 rating1.6
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Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 2 out of 5 rating2.0
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Value 3 out of 5 rating3.0
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Flexibility 1 out of 5 rating1.0
I wish this could have been a great review. I HAD loved Trophy Cupcakes since they started business and always wanted to feature them at my wedding. The lack of service I received created a headache for me . . . they were the one vendor I actually had a back-up plan for on the day of the wedding just in case they fell through. They showed up, but the display looked mediocre. I would not recommend using them for a wedding since they added so much more stress to the planning process. -
Quality of service
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