- My Wedding
- My Community
- Profile
- Photo Album
- Couples We Know
- Mailbox
- Watchlist
- Applications
- Android App
- iPhone App
- Facebook App
- Vendors
- Events
- Forums
- Photos
- Songs
- Registry
- Honeymoons
- more
|
|
Thomas LImousine
330 Kennedy Rd
Akron, OH 44305 (map)
Website:
Visit my website »
Vehicles:
Limousine - SUV, Limousine - Standard, Limousine -...
Liability Insurance:
Yes
Services Used:
Transportation
I chose to work with Thomas because they were recommended by the hotel where my guests were staying. I called several times to edit my reservation, and everyone was very nice and professional. I appreciate that they sent me detailed quotes via email to summarize our phone conversations.
I had two 14 passenger shuttle buses to take my out-of-town guests from 2 different hotels to my wedding reception (and back again at the end of the night), as well as a sedan to transport my local guests to and from the parking lot across the street from my reception. I don't remember exactly how many hours each vehicle was in service, but the total bill was about $1500. The quotes were a little confusing because they had the charges itemized (service fee, fuel surcharge, etc), but the total hourly rate was exactly what they'd quoted me over the phone. It was also a little confusing because each vehicle was charged separately, but again there were no errors. It just takes a little more time to review all the paperwork. On the day of the wedding, there were no problems with any of the vehicles that were brought to my attention, and I've gotten no complaints from any of the guests. I did ride in one shuttle back to my hotel at the end of the night, and the driver was very nice and the bus was clean.
Services Used:
Transportation
Thomas Limousine was a fabulous choice for our wedding! We used them both for a 33-passenger shuttle and for an 18-passenger Escalade to transport the bridal party and guests from various hotels. The drivers were very professional and right on time, and the vehicles were beautiful and clean. The one snafu was that the shuttle driver dropped groups off in the wrong area for the reception, but it may have been a miscommunication error between the wedding planner and Thomas. Overall, I was very pleased and would recommend Thomas to other brides.
Services Used:
Transportation
Booking the limo was a good experience, but the limo driver assigned creeped us out. We took pictures at a local park with a river. There were a number of teenagers swimming in the river and we noticed the driver snapping pictures of them with his cell phone. After we left the river we drove to a second picture location. On the ride over we could only get one aweful radio station on the radio. He said he would try and fix it at the last stop. As we got close to the second location, he got lost trying to find the site. We drove around the park lost for about 10 minutes before our photographer in another car took the lead. We left the limo to take further pictures, he said he would restock our drinks. When we got back to the car, nothing was restocked and the radio was still giving us one channel. We had to stop to restock. The driver did try to be attentive. He brought us water a few times and he was nice to us. At times I was just weirded out that he was standing over us while taking pictures. We did arrive back to the wedding late. At the end of the day, we got where we were going. But we were not thrilled with the service. Just wonder if he is a regular driver?
Thomas LImousine responded with the following comments:
We are sincerely sorry to hear about this bad experience you had with our company! We had no prior knowledge of this incident. This is not the service we work really hard to provide to each of our customers. I was very surprised after reading your review, and immediately took a copy to our upper management staff! The driver that was with you is one of our most requested drivers, our management team called him into the office to discuss this event. Since your wedding we haven’t had any other service issues reported with that vehicle, but we asked our in house mechanic to please do a full inspection, to make sure there are no mechanical issues that would of caused that radio to have limited stations. We really want to thank you for taking the time to give us your feedback. We deeply appreciate your comments and I would like to review any and all issues so we can satisfy your experience with Thomas Limousine. Please feel free to contact me at 330-733-5372 or patty@dbthomaslimo.comWe are sincerely sorry to hear about this bad experience you had with our company! We had no prior knowledge of this incident. This is not the service we work really hard to provide to each of our customers. I was very surprised after reading your review, and immediately took a copy to our upper management staff! The driver that was with you is one of our most requested drivers, our management team called him into the office to discuss this event. Since your wedding we haven’t had any other service issues reported with that vehicle, but we asked our in house mechanic to please do a full inspection, to make sure there are no mechanical issues that would of caused that radio to have limited stations. We really want to thank you for taking the time to give us your feedback. We deeply appreciate your comments and I would like to review any and all issues so we can satisfy your experience with Thomas Limousine. Please feel free to contact me at 330-733-5372 or patty@dbthomaslimo.com
Services Used:
Transportation
I needed a large bus that could shuttle our wedding guests from the hotel to the venue a few miles away. Thomas Limousine was the most reasonably priced company I found. They were easy to work with and they didn't try to add any "surprises" to the bill at the end. Everything was spelled out clearly in the contract. They arrived early and they had our guests on their way right on schedule. This was important because we were working on a very tight timeline. Driver was very professional and courteous. Excellent job!
Services Used:
Transportation
Thomas Limousine was professional and responsive from the start. Our driver was cool, pleasant, timely, and so helpful that he even carried items to my mom's car while he waited for us. The limo was very clean, new, and spacious.
![]() Wedding: Recently Married 2 Reviews
Services Used:
Transportation
Very accomodating! On time, clean and didn't mind when our photos ran a little longer than expected. I would highly recommend!
Services Used:
Transportation
We used Thomas Limousine for our transportation from the Church to our reception. From the moment that our driver picked up all of us girls to take us to the Church, the service was excellent and much more than I ever expected. Not only was our driver extremely professional and courteous, but, she was extremely helpful every step of the day including with pictures in the church, to helping me on and off the bus, to taking us wherever we requested. I recommend this company and the party bus to anybody!
Services Used:
Transportation
Thomas Limo was great! We would highly recommend them to any future bride!! The only comment I would have would be to include some more water in the limo - we didn't have quite enough!! Thanks again!!
Services Used:
Transportation
We were very happy with our driver, he was very friendly and helpful. The limo was very nice, the only thing we weren't thrilled about was the lack of an audio-in line to play an ipod and that altho the limo supposedly accommodated 18, we had 15 people and two bridesmaids were stuck in the back, definitely couldn't fit 18. Everyone I spoke to in the office was very nice and the company is very dependable. I would recommend.
Services Used:
Transportation
Even though there was a maintenance problem with our party bus, the company was quick and efficient is handling the issue so that it did not put a damper on our wedding day. That was greatly appreciated!
Services Used:
Transportation
The limo that we rented was supposed to fit approximately 10-14 people. But it was actually a lot smaller than we expected. We were not able to fit the entire bridal party in together so we made several trips. Yet it was beautiful and the staff was really great to work with.
Services Used:
Transportation
The drivers for Thomas Limosine were pleasant, friendly, and very accomodating. The staff in the offices were easy to work with and also very friendly. They were able to make some last minute additions to services and were still able to offer a very reasonable price. Not only were they the cheapest company around, but they offered great service. Not that I plan on getting married again, but if the need arrives for transportation related services, I will definitely use them again!
Services Used:
Transportation
This limo company was amazing! Lori was our driver and she was absoluetly fantastic!! She helped with everything from pictures to running back to grab the champagne from my parents house! She was very professional and yet was fun to hang around! We loved her!!!!! Thank you again TL!
Services Used:
Transportation
We never considered anyone but Thomas after a few friends of ours used them and we were very pleased. We used their largest limo bus for our party of 18 and we were all very comfortable and not seated on top of one another, which was important for a hot day in August! They were on-time and kept us on-time to our destinations. We did request a specific driver and were told we would get her but on the day of our wedding, we had someone else. Not sure what happened but I'm sure it couldn't have been avoided. Our driver was not as friendly as the one we requested but we didn't have any problems.
Services Used:
Transportation
Reputable and reliable company- you do pay a little more for these traits but it eased my nerves after hearing so many transportation horror stories. Very quick at responding back when getting price quotes, choosing vehicles, and setting up timelines. The company was also flexible about me adjusting my start and end times all the way up to the week before the wedding which helped relieve some stress. Overall I'd highly recommend.
Services Used:
Transportation
We used Thomas for all our transportation needs. Our Escalade limo was great, and so was the driver. He was prompt, kept the coolers stocked with cold water and beer, and even made it into our driveway!
Later in the evening we used Thomas' 33-passenger shuttle buses to take our guests back to the hotel. Everyone told us how wonderful they were! At the end of the night the drivers of my parents and my car to home helped load the cars and were great!!! I would hire these guys again in a second - wonderful!
Not a member yet? Join Now
Log in to WeddingWire
Have a Facebook account?
Already a member? Log In Here
Sign up for a free account
Have a Facebook account?
Create a new account on WeddingWire
Please complete the information below and we will automatically link this WeddingWire account with your Facebook account.
Already have a WeddingWire account? click here
Link your WeddingWire and Facebook accounts
To link your accounts, login to WeddingWire:
To create a new account with a different email, click here
Congratulations!
Your WeddingWire account was created successfully and you have been signed in.
A confirmation email has been sent to you. You will need to confirm your account in order to sign back in to your WeddingWire account.
Check your spam folder if you do not see the confirmation email in your inbox. If you have not received an email within 1 hour please email us at support@weddingwire.com.
Special Offers Select the offers you would like to receive:
|
330-733-5372
Please let this vendor know
you found them on WeddingWire
You Might Also Consider...
SPONSORED RESULTS
|
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||