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Quality of service
0.5 out of 5 rating
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Average response time
3 out of 5 rating
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Professionalism
1.5 out of 5 rating
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Value
1.5 out of 5 rating
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Flexibility
0.5 out of 5 rating
I wanted a wedding planner to execute my plans, specifically the day of the wedding. In our initial conversations I felt confident that Stephanie, the wedding planner, would able to accommodate my needs. I had most of the planning done; I simply wanted to bounce ideas off of a professional and hire someone to make sure the actual day was taken managed. My wedding took place at my mama's house and I didn't want family and friends working the wedding. I wanted all my guests to enjoy being guests. Unfortunately, she was not able to listen to what I wanted as the bride. She continued to focus on areas that were not important to me. She had her own idea of what she wanted rather than to listen to my vision of the wedding and my needs as a bride. Two weeks prior to the wedding we had a conversation that led me to sever the working relationship. There was no need for her to come to my wedding if she was not going to do the very tasks I had asked for in our initial conversations. I think my venue was not in her area of comfort or expertise and that is understandable. Honestly, I would have rated her much higher had she had demonstrated better business ethics towards me at the end.