The Grand Long Beach Event Center 4.3 out of 5.0 4.4/5.0
4101 East Willow Street, Long Beach, CA 90815
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562-606-0228
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Overall Rating
Quality of Service:
   4.3 out of 5.0 (4.4/5.0)
Responsiveness:
   4.3 out of 5.0 (4.3/5.0)
Professionalism:
   4.3 out of 5.0 (4.4/5.0)
Value For Cost:
   4.3 out of 5.0 (4.3/5.0)
Flexibility:
   4.3 out of 5.0 (4.4/5.0)

Endorsements
"The Center is a great place to have any kind of event. From big to small, they have the perfect room for your occasion. Having worked at the location for years, I know that they put the thought and care into their productions to give the client exactly what they want. I always enjoy working there because I know that I won't have to worry about them."
"I can't say enough about how impressed I am with the service, quality and knowledge of The Grand Long Beach Event Center. The staff is friendly, accommodating and professional. I highly recommend Them for any wedding!"
"The Grand is a multi-faceted event location in Los Angeles county - (near also to Orange County California) From business luncheons to weddings to quinceanera blessing ceremonies or memorial services, The Clergy Network has found The Grand to be a popular location for conferences and various life celebrations. This easy-to-find event venue features a number of banquet and ceremony areas. Contact The Grand of Long Beach's creative and personable sales and banquet coordinating representative, Natalia Cherubini for details. The Clergy Network of Southern California."
"Beautiful Facility!"
"I have worked with the Grand Long Beach Event Center for over 20 years. They are experienced in all events and have a wonderful array of rooms and venues to work with. Their Professionalism with all their clients is remarkable this day and age. They really do know the words Customer Service. I personally have known then for this 20 years and have enjoyed working with then in all their areas. Lynette Roberts "

 
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debvel
Wedding: 10/04/2009
Reviews: 1
5.0
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

We just had our wedding and reception at The Grand. All of the details were taken care of to our satisfaction. We had no worries on the day of the event. We had a wonderful wait staff and contact person. All of our vendors were pleased. All of the planning--from the booking of the room, to the tasting, to the menu selection--were all very straightforward and easy. They were even able to accommodate our small (75) number of guests.

Reviewed On:
10/21/2009

Services Used:
Ceremony & Reception Venue

Renesita2009
Wedding: 09/05/2009
Reviews: 5
0.5
out of 5.0
Quality of Service: 0.5 out of 5.0(0.5/5.0)
Responsiveness:0.5 out of 5.0(0.5/5.0)
Professionalism:0.5 out of 5.0(0.5/5.0)
Value For Cost:0.5 out of 5.0(0.5/5.0)
Flexibility:0.5 out of 5.0(0.5/5.0)

I was helped by Natalia and I was planning on getting married in August with this venue. I gave my deposit of 2000 dollars and had asked for the largest room because at the time I was planning on having 250 guests. Since the economy started to effect us financially I asked Natalia if we could use one of the smaller rooms instead since we were financially not able to accommodate 250 people. We wanted to reduce it by 200. She told me there was nothing she could do because I had signed a contract and they could not change it. I told her that I still wanted my wedding there I just could not afford to have as many guests. She told me the only thing I could do was give another deposit for another room if I wanted to do it there. I lost my 2000 dollars and will never do business there again. Although it actually worked out for the best I had my wedding at the Skylinks where I didn't have to share the venue with anyone else. Also at the Skylinks they have a beautiful waterfall and wonderful landscape I was able to take wonderful pictures there for my wedding.

The Grand Long Beach Event Center responded with the following comments:

Dear "Renesita2009" as I mentioned on your "guestbook" I'm sorry things turned out this way for your event. I was just following the rules of our location: Deposits are non-refundable, and non-transferable. I wish that with these economic times we could be more gentile about these situations, but it's just an established Term & Condition (signed by ALL CLIENTS at the time of booking) and we can't budge, I'm sorry about that. I wish we could have found a way to still host your event, but again, I was following the guidelines of the location. I'm still glad you were able to celebrate this most important occasion and that Skylinks took good care of you.

Reviewed On:
10/11/2009

Services Used:
Ceremony & Reception Venue

michelle
Wedding: 05/02/2009
Reviews: 3
4.2
out of 5.0
Quality of Service: 4.5 out of 5.0(4.5/5.0)
Responsiveness:4.0 out of 5.0(4.0/5.0)
Professionalism:3.5 out of 5.0(3.5/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:4.0 out of 5.0(4.0/5.0)

The venue was perfect and my sisters wedding turned out beautiful. The wait staff were very nice and accomodating to our needs. Even our bartenders were wonderful. The set up for the ceremony was perfect and the reception set up was more than I expected.

Our consultant Natalia was very helpful in the beginning of the process but as things had to change due to some personal matters, she became a liitle harsh with us. I feel that as our consultant it would of been nice to see her on the day of our event and to ask us how things were going.

I would recommend this venue for weddings, or any big event.

Reviewed On:
05/17/2009

Services Used:
Ceremony & Reception Venue

Ytrice and Jonathan
Wedding: 10/18/2008
Reviews: 13
4.8
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:4.0 out of 5.0(4.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

I’d recommend the use of this very accommodating venue to any bride to be! The venue staff, food and location were ideal! I'm still receiving compliments on how great the food tasted the location, the wait staff and the room. Thanks for making my day special.

Reviewed On:
10/30/2008

Services Used:
Ceremony & Reception Venue

jvdb
Wedding: 10/10/2008
Reviews: 5
5.0
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

The Grand was a delight to work with. They are VERY attentive, will help you set up your menu. The tasting was amazing, and so was the final result at the wedding! They will also let you switch out some things on your menu if you get a package which was very nice. Their servers were friendly and made sure to check with guests often even though it was a buffet. Don't hesitate to use them, they do a wonderful job.

Reviewed On:
11/04/2008

Services Used:
Catering

HappyTogether
Wedding: 2 years ago
Reviews: 5
3.8
out of 5.0
Quality of Service: 4.0 out of 5.0(4.0/5.0)
Responsiveness:4.0 out of 5.0(4.0/5.0)
Professionalism:4.0 out of 5.0(4.0/5.0)
Value For Cost:3.5 out of 5.0(3.5/5.0)
Flexibility:3.5 out of 5.0(3.5/5.0)

Yummy food! A little pricy, but they did a wonderful job.

Reviewed On:
08/04/2009

Services Used:
Catering

plaidtink and Donald
Wedding: 08/22/2008
Reviews: 7
5.0
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

From start to finish, this venue was nothing short of exceptional. The site inside and out are beautiful. The food is amazing and a fantastic value for the price. They included all the linens, chairs, cake, and much more in their reasonable package pricing. The staff is fantastic too! I recommend this venue to everyone having a wedding in Southern California!

Reviewed On:
09/09/2008

Services Used:
Ceremony & Reception Venue, Catering, Event Rentals

bottolino
Wedding: 08/16/2008
Reviews: 2
5.0
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

I'm am so happy I chose The Grand for my wedding reception. They staff was so very helpful, the coordinator whop worked wit me (Jodi) was awesome and they just helped my whole day go by without a single problem. all of my guests loved the food, the facility was absolutley beautiful. it was the reception of my dreams. i highly recommend The Grand for the bride/groom that's look for a high quality one stop shop for their wedding reception. having it here alleviated so much stress.

Reviewed On:
06/30/2009

Services Used:
Ceremony & Reception Venue, Catering, Event Rentals

mealoa
Wedding: 07/19/2008
Reviews: 3
4.8
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:4.5 out of 5.0(4.5/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:4.5 out of 5.0(4.5/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

Although, The Grand was not a choice we made (it is the only caterer you can have at the EBM Japanese Garden), it is the best choice in the Long Beach area. The food is so amazing, we talked them into letting us come to two tastings (I so needed one for the wedding and one for the rehearsal dinner ;). Becky was so accommodating and we got everything we wanted.

Reviewed On:
11/16/2008

Services Used:
Catering

Peekbear
Wedding: 03/01/2008
Reviews: 1
4.9
out of 5.0
Quality of Service: 4.5 out of 5.0(4.5/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

My husband and I decided to get married at the last minute. We were going to go to the court and get married and my mom and sister in law said NO WAY! So we has a month to put together a ceremony that was going to accomodate 65 guests. The Grand was AMAZING!!!! The staff was so helpful and we got the mexican buffett and the food was sooo good!! I can't tell you how many compliments we got on our wedding. Lots of parking.... You can't beat their prices either :-)

Reviewed On:
07/01/2008

Services Used:
Ceremony & Reception Venue, Catering, Wedding Planning

Adriana
Wedding: 10/06/2007
Reviews: 5
5.0
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

The Grand made our 'wedding dreams' come true!!! EVERYBODY was blown away with the Grand Ballroom and the service. Lisa McIntyre is phenomenal!!! She was always available to answer our questions and made the wedding planning so easy!!! I would, and do, recommend The Grand to any couple that wants the best value for their money and a wedding that will have people talking for months....ours did!!! =)

The Grand Long Beach Event Center responded with the following comments:

Yes, Lisa is Great. She is now overseeing some of our Operations as well, so believe me, our venue is growing, updating it's Operations department to make it even better, and we definitely keep receiving great reviews! Thank you!

Reviewed On:
01/03/2008

Services Used:
Ceremony & Reception Venue, Catering, Wedding Cake, Unique Services (Other)

Kristinalan2
Wedding: 09/28/2007
Reviews: 5
4.0
out of 5.0
Quality of Service: 4.0 out of 5.0(4.0/5.0)
Responsiveness:4.0 out of 5.0(4.0/5.0)
Professionalism:4.0 out of 5.0(4.0/5.0)
Value For Cost:4.0 out of 5.0(4.0/5.0)
Flexibility:4.0 out of 5.0(4.0/5.0)

The room we used was so beautiful and flexible due to the all wood floor. The linens were very nice. The food was excellent and worth the month. They worked with us and our budget. I would recommend this location to anyone who wants to have their ceremony and reception in one location. The location is easily accessible from the freeway.

Reviewed On:
09/18/2008

Services Used:
Ceremony & Reception Venue, Catering

Sharyl
Wedding: 08/11/2007
Reviews: 6
3.9
out of 5.0
Quality of Service: 4.0 out of 5.0(4.0/5.0)
Responsiveness:3.5 out of 5.0(3.5/5.0)
Professionalism:4.0 out of 5.0(4.0/5.0)
Value For Cost:4.0 out of 5.0(4.0/5.0)
Flexibility:4.0 out of 5.0(4.0/5.0)

The place books up quickly but guest service representatives are helpful and accomodating. We were able to customize our menu according to our needs as well as the price per person. Waiting staff are corteous and friendly.

The Grand Long Beach Event Center responded with the following comments:

That's our signature, we're proud to be family run, to be flexible, friendly, and always willing to "work with you!" to make YOU happy...Thanks for the great reviews!

Reviewed On:
10/22/2007

Services Used:
Event Rentals

Christopher
Wedding: 06/24/2006
Reviews: 5
5.0
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

Soomin is great

Reviewed On:
08/01/2007

Services Used:
Ceremony & Reception Venue