The Diamond Shop Reviews

Reviews

Awards

18

• Kimi M. Sent on 02/12/2024
  5 out of 5 rating

  5.0
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    5.0

  Our STL jeweler forever

  My now husband and I are so happy to have used the Diamond Shop. We started ring shopping with the priority of budget friendly and quality. We went to many different nationwide jewelry stores before deciding on a private jeweler. We first met Jennifer while engagement ring shopping. She helped us choose every detail and allowed us to have extra options for the center diamond. I originally wanted a certain diamond until I read about the possible blue fluorescent tone. Jennifer quickly ordered a similar diamond of quality and size. Jennifer even set them in the sunlight together so I could choose my favorite for my ring. When my ring was complete, the appraisal came back to show the worth was 1.5 times what we bought it for!! Everyone compliments my ring and I am still blown away by the sparkle. We used the Diamond shop for our wedding bands with special engraving on the inside. My now husband even worked with Jennifer for my wedding present (a gold locket with engraving and our picture inside). We felt like family and have quality jewelry that now are a part of our story. The diamond shop has been in business for more than 100 years for this reason.

  My now husband and I are so happy to have used the Diamond Shop. We started ring shopping with the priority of budget friendly and quality. We went to many different nationwide jewelry stores before deciding on a private jeweler. We first met Jennifer while engagement ring shopping. She helped us choose every detail and allowed us to have extra options for the center diamond. I originally wanted a certain diamond until I read about the possible blue fluorescent tone. Jennifer quickly ordered a similar diamond of quality and size. Jennifer even set them in the sunlight together so I could choose my favorite for my ring. When my ring was complete, the appraisal came back to show the worth was 1.5 times what we bought it for!! Everyone compliments my ring and I am still blown away by the sparkle. We used the Diamond shop for our wedding bands with special engraving on the inside. My now husband even worked with Jennifer for my wedding present (a gold locket with engraving and our picture inside). We felt like family and have quality jewelry that now are a part of our story. The diamond shop has been in business for more than 100 years for this reason.
• Kelsey Sent on 11/21/2016
  5 out of 5 rating

  5.0
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  Mona was very accommodating and helped immensely in diamond selection and financing options. We loved the Sylvie brand and came to the Diamond Shop because they are one of the Sylvie retailers in St. Louis. However we gave our business to the Diamond Shop because of the quality customer service we received on each visit. Additionally, ring cleanings are always thorough and quickly done!

  Mona was very accommodating and helped immensely in diamond selection and financing options. We loved the Sylvie brand and came to the Diamond Shop because they are one of the Sylvie retailers in St. Louis. However we gave our business to the Diamond Shop because of the quality customer service we received on each visit. Additionally, ring cleanings are always thorough and quickly done!
• Kerri Sent on 01/14/2016
  5 out of 5 rating

  5.0
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  We had been referred here by family and friends and I must say it was the right choice!!! My husband had the main stone for my engagement ring from a family member and they were able to find a setting that looked beautiful. We then selected at matching band and the whole process was wonderful. Pricing was excellent. We moved and they were able to ship my band to us. Whenever we are in town we stop in and they remember us. We have since bought other items from them and will for sure use them in the future!!!!

  We had been referred here by family and friends and I must say it was the right choice!!! My husband had the main stone for my engagement ring from a family member and they were able to find a setting that looked beautiful. We then selected at matching band and the whole process was wonderful. Pricing was excellent. We moved and they were able to ship my band to us. Whenever we are in town we stop in and they remember us. We have since bought other items from them and will for sure use them in the future!!!!
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• Rebecca Sent on 02/14/2012
  5 out of 5 rating

  5.0
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  I cannot recommend Tom and Mona highly enough!
  We send all our friends to them. Their beautiful custom pieces say it all.

  I cannot recommend Tom and Mona highly enough!
  We send all our friends to them. Their beautiful custom pieces say it all.
• Ashley Sent on 10/31/2011
  5 out of 5 rating

  5.0
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  The staff at The Diamond Shop are by far the best in St. Louis. I will never go anywhere else for my jewelry needs. Todd and Mark were so much fun. Would recommend them to anyone in Saint Louis. Thier prices are incredible!

  The staff at The Diamond Shop are by far the best in St. Louis. I will never go anywhere else for my jewelry needs. Todd and Mark were so much fun. Would recommend them to anyone in Saint Louis. Thier prices are incredible!
• Heidi Sent on 12/07/2011
  5 out of 5 rating

  5.0
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  This shop is wonderful! Todd was a wonderful help. Their custom work is amazing, and their attention to detail made my ring a one of a kind!

  This shop is wonderful! Todd was a wonderful help. Their custom work is amazing, and their attention to detail made my ring a one of a kind!
• Julie Sent on 10/08/2011
  5 out of 5 rating

  5.0
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  The Diamond Shop created a beautiful custom ring for my husband to give to me. After the engagement, they worked with us to create my custom wedding band and his ring as well. The staff is really friendly, respects your budget, and doesn't try to oversell you. They are a great local business that creates stunning jewelry!

  The Diamond Shop created a beautiful custom ring for my husband to give to me. After the engagement, they worked with us to create my custom wedding band and his ring as well. The staff is really friendly, respects your budget, and doesn't try to oversell you. They are a great local business that creates stunning jewelry!
• J Sent on 08/15/2008
  5 out of 5 rating

  5.0
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  Awesome custom jewelry!

  Awesome custom jewelry!
• Ellen Sent on 06/04/2008
  5 out of 5 rating

  5.0
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    5.0
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    5.0
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    5.0

  I loved The Diamond Shop!! I designed my own rings, because I wanted something special, and they were all for it. My rings turned out beautifully with no problems whatsoever. They even stuck to their estimate after it went $4000 over budget. It went over budget not because of me though, which may have turned out differently. Basically, they used smaller diamonds than they initially were going to and it required a lot more man hours to create. Both of my bands consist of small pave diamonds. It really speaks volumes that they stuck to their word and I recommend them to everyone. They are a small family-owned diamond shop in Clayton with a great reputation. They will show you everything you ask to see and work with you to do whatever you want.
  My husband's band was not from here. He fell in love with a piece at Timekeeper's, which is also in Clayton. He had a relationship with the owner as he had bought some pieces from them previously. I also bought my husband his wedding present from Timekeeper's, which was a Rolex with a diamond and sapphire bezel. I got it for a very decent price and my husband was thrilled. You can really haggle with them on prices, so if you see something you like, don't be afraid to ask how much better they can do.

  I loved The Diamond Shop!! I designed my own rings, because I wanted something special, and they were all for it. My rings turned out beautifully with no problems whatsoever. They even stuck to their estimate after it went $4000 over budget. It went over budget not because of me though, which may have turned out differently. Basically, they used smaller diamonds than they initially were going to and it required a lot more man hours to create. Both of my bands consist of small pave diamonds. It really speaks volumes that they stuck to their word and I recommend them to everyone. They are a small family-owned diamond shop in Clayton with a great reputation. They will show you everything you ask to see and work with you to do whatever you want.
  My husband's band was not from here. He fell in love with a piece at Timekeeper's, which is also in Clayton. He had a relationship with the owner as he had bought some pieces from them previously. I also bought my husband his wedding present from Timekeeper's, which was a Rolex with a diamond and sapphire bezel. I got it for a very decent price and my husband was thrilled. You can really haggle with them on prices, so if you see something you like, don't be afraid to ask how much better they can do.
• Krysta Sent on 10/21/2007
  5 out of 5 rating

  5.0
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  We absolutely loved our jeweler and would recommend them to anyone. They have a small shop and are willing to do anything for you. We never felt pressured to buy anything.

  We absolutely loved our jeweler and would recommend them to anyone. They have a small shop and are willing to do anything for you. We never felt pressured to buy anything.
• Tricia Sent on 01/27/2009
  5 out of 5 rating

  5.0
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  The people at the Diamond Shop are friendly and very helpful. I wanted to create my own design for my husbands wedding band and together we created a wonderful ring. It is one of a kind and we get many compliments on it. They were prefessional and made us feel like we were their most important customers every time we came in. I highly reccomend them and have told many friends about them.

  The people at the Diamond Shop are friendly and very helpful. I wanted to create my own design for my husbands wedding band and together we created a wonderful ring. It is one of a kind and we get many compliments on it. They were prefessional and made us feel like we were their most important customers every time we came in. I highly reccomend them and have told many friends about them.
• 
  User1462027 Sent on 12/04/2013
  4.9 out of 5 rating

  4.9
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    5.0
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    4.5 out of 5 rating
    4.5
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    5.0

  My husband and I bought both my engagement ring and my wedding band from The Diamond Shop. They were extremely helpful and really worked with my when I was rather indecisive about what I wanted in a ring. I finally decided on a band and they were more then helpful as we chose my center stone and were respectful of our budget and did not push us to spend more. I would highly recommend The Diamond Shop to any future bride or groom looking for unique and stunning engagement rings and a wonderful experience.

  My husband and I bought both my engagement ring and my wedding band from The Diamond Shop. They were extremely helpful and really worked with my when I was rather indecisive about what I wanted in a ring. I finally decided on a band and they were more then helpful as we chose my center stone and were respectful of our budget and did not push us to spend more. I would highly recommend The Diamond Shop to any future bride or groom looking for unique and stunning engagement rings and a wonderful experience.
• Marion Sent on 04/19/2010
  4.7 out of 5 rating

  4.7
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    4.5 out of 5 rating
    4.5
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    4.5 out of 5 rating
    4.5
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    4.5
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    5.0

  The ring my husband got for me was from The Diamond Shop, and it was a complete surprise. I didn't know he ordered it, but he told me afterwards. From the ring itself, I would have to say that it is a very beautiful and classy ring, looks very high quality.

  The ring my husband got for me was from The Diamond Shop, and it was a complete surprise. I didn't know he ordered it, but he told me afterwards. From the ring itself, I would have to say that it is a very beautiful and classy ring, looks very high quality.
• Kathy Sent on 02/28/2010
  4.6 out of 5 rating

  4.6
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    4.5 out of 5 rating
    4.5
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    4.5 out of 5 rating
    4.5
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    4.5 out of 5 rating
    4.5
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    4.5 out of 5 rating
    4.5

  We went to the Diamond Shop because our old friends from college who got married a few weeks before us got their ring from them. The staff there was very professional and helpful. I really felt that I found the right ring.

  We went to the Diamond Shop because our old friends from college who got married a few weeks before us got their ring from them. The staff there was very professional and helpful. I really felt that I found the right ring.
• Teri Sent on 09/16/2009
  4.6 out of 5 rating

  4.6
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  We got our wedding bands from Mark and Mona and got great prices on them. My wedding band had to be custom made to match the engagement ring and I was nervous at first leaving my precious, but in the end they made a diamond wedding band to match the ring just perfect. There was some miscommunication about how it should fit and they had to tweak it, but in the end it was wonderful.

  We got our wedding bands from Mark and Mona and got great prices on them. My wedding band had to be custom made to match the engagement ring and I was nervous at first leaving my precious, but in the end they made a diamond wedding band to match the ring just perfect. There was some miscommunication about how it should fit and they had to tweak it, but in the end it was wonderful.
• Christine Sent on 10/08/2011
  4.5 out of 5 rating

  4.5
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    2.5 out of 5 rating
    2.5
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    5.0

  We are so happy with our jewelry. Mark custom made our wedding band, which looked amazing next to my Tacori engagement band. He found me exactly what I wanted in an engagement ring. Their quality and service is hight above other jewelry stores.

  We are so happy with our jewelry. Mark custom made our wedding band, which looked amazing next to my Tacori engagement band. He found me exactly what I wanted in an engagement ring. Their quality and service is hight above other jewelry stores.
• Jaime Sent on 12/31/2009
  4.4 out of 5 rating

  4.4
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  My engagement ring, wedding bands, earings etc for the wedding all came from the Diamond Shop. We are thrilled with them and continue to go back for more. When my husband went in to purchase my engagement ring he had only a theory of what he wanted. Marc was able to ask a few questions an ask a price range and work with my husband to find the perfect ring (at least I think so). He never even tried to push my hubby to the top of his price range like other jewelers. My ring ended up being a custom design as was the wedding band. We used Marc for our wedding gifts to each other, our parents, and continue to return to them over and over for pieces unrelated to the wedding. I think we have a jeweler for life!

  My engagement ring, wedding bands, earings etc for the wedding all came from the Diamond Shop. We are thrilled with them and continue to go back for more. When my husband went in to purchase my engagement ring he had only a theory of what he wanted. Marc was able to ask a few questions an ask a price range and work with my husband to find the perfect ring (at least I think so). He never even tried to push my hubby to the top of his price range like other jewelers. My ring ended up being a custom design as was the wedding band. We used Marc for our wedding gifts to each other, our parents, and continue to return to them over and over for pieces unrelated to the wedding. I think we have a jeweler for life!
• Jessica Sent on 09/23/2013
  4.1 out of 5 rating

  4.1
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    3.5 out of 5 rating
    3.5
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    4.0

  I had the shank of my (antique) engagement ring replaced by the Diamond Shop. While they were extremely attentive while I was in the store, they neglected to call me when the work was complete. On top of that, the work was completed much later than I was told it would take. I would still go back as they did a wonderful job, but I was expecting a higher level of professionalism.

  I had the shank of my (antique) engagement ring replaced by the Diamond Shop. While they were extremely attentive while I was in the store, they neglected to call me when the work was complete. On top of that, the work was completed much later than I was told it would take. I would still go back as they did a wonderful job, but I was expecting a higher level of professionalism.

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