The Diamond Room by Spektor Reviews
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4.9 out of 5 rating
4.9 Excellent
4.9 out of 5 rating
8 Reviews
98% recommend it
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Quality of service 4.8 out of 5 rating
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Average response time 4.8 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 4.9 out of 5 rating
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Flexibility 4.9 out of 5 rating
Awards
8
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Lexy B. Sent on 09/21/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Excellent service!
They were wonderful in helping to refit and refurbish my grandmother's engagement and wedding rings for me! Everything was done in house so no need to worry about having it sent off somewhere else. They also did a great job of polishing my rings and necklace to make them sparkle and shine for the wedding day!They were wonderful in helping to refit and refurbish my grandmother's engagement and wedding rings for me! Everything was done in house so no need to worry about having it sent off somewhere else. They also did a great job of polishing my rings and necklace to make them sparkle and shine for the wedding day! -
Quality of service
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User2027107 Sent on 01/30/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
My fiance purchased my engagement ring and wedding band through Diamond Room and we'll be purchasing his wedding band through them as well. First, he went ring shopping by himself then returned a second time with me to make sure he wasn't missing the mark and then purchased the ring on his own. They took the time to explain all the little details of what makes each ring special to him so he knew what he was getting with each ring. I think they also did a fantastic job of not pressuring him to spend more than what he planned. When I was on site, they did a fantastic job of asking me questions that led them to my perfect ring without giving away which three rings my fiance was contemplating purchasing. My ring is absolutely perfect and unique and I get compliments on it all the time (bonus).My fiance purchased my engagement ring and wedding band through Diamond Room and we'll be purchasing his wedding band through them as well. First, he went ring shopping by himself then returned a second time with me to make sure he wasn't missing the mark and then purchased the ring on his own. They took the time to explain all the little details of what makes each ring special to him so he knew what he was getting with each ring. I think they also did a fantastic job of not pressuring him to spend more than what he planned. When I was on site, they did a fantastic job of asking me questions that led them to my perfect ring without giving away which three rings my fiance was contemplating purchasing. My ring is absolutely perfect and unique and I get compliments on it all the time (bonus). -
Quality of service
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Jolene Sent on 10/19/20105 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We purchased my engagement ring and wedding band with the Diamond Room and found the quality of diamond, the price and the level of service to be wonderful! Two years after I received my engagement ring, strangers would stop and ask where it came from because the diamonds look so white.We purchased my engagement ring and wedding band with the Diamond Room and found the quality of diamond, the price and the level of service to be wonderful! Two years after I received my engagement ring, strangers would stop and ask where it came from because the diamonds look so white. -
Quality of service
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Jessica Sent on 05/17/20105 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We were able to buy a larger diamond with better qualities at The Diamond Room than any other jeweler in Sioux Falls. Also, getting our rings soldered was no extra cost since we had purchased our rings there - we have been very pleased with their customer service - we really felt like they wanted us to find the ring that was best for us & not the best buy for them! We highly recommend them to others!!We were able to buy a larger diamond with better qualities at The Diamond Room than any other jeweler in Sioux Falls. Also, getting our rings soldered was no extra cost since we had purchased our rings there - we have been very pleased with their customer service - we really felt like they wanted us to find the ring that was best for us & not the best buy for them! We highly recommend them to others!! -
Quality of service
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Rhonda Sent on 06/03/20085 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The Diamond Room is where my husband got my ring. They are amazing! They helped him to find the perfect unique ring...just like I wanted. it was very reasonably priced and they allowed him to make payments without getting a loan, line of credit, etc. I can go back whenever I want to get it cleaned and we would highly reccomend The Diamond Room to anyone!The Diamond Room is where my husband got my ring. They are amazing! They helped him to find the perfect unique ring...just like I wanted. it was very reasonably priced and they allowed him to make payments without getting a loan, line of credit, etc. I can go back whenever I want to get it cleaned and we would highly reccomend The Diamond Room to anyone! -
Quality of service
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Hayley Sent on 08/27/20174.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
Staff is personable, professional and responsive. They are time efficient and have an amazing selection of rings! They are knowledgeable and know you by name! I don't have a bad thing to say, I would recommend to anyone!Staff is personable, professional and responsive. They are time efficient and have an amazing selection of rings! They are knowledgeable and know you by name! I don't have a bad thing to say, I would recommend to anyone! -
Quality of service
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Andrea Sent on 01/25/20124.6 out of 5 rating
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Quality of service 4.0 out of 5 rating
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Average response time 4.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We were very happy with our ring from The Diamond Room... after we got it. The week before my husband was going to propose he had been told that my ring should be in by Thurs... Thurs came around & they still didn't have it... Fri came around & they still didn't have it... Saturday morning came & they HAD IT! He had to go in & get it all while being extra nervous for the proposal that was going to happen in only a few short hours. He was a mess for a few days leading up to the proposal... now I know why!! The ring is GORGEOUS & when I went in to get my bridal band, they were EXTREMELY helpful!We were very happy with our ring from The Diamond Room... after we got it. The week before my husband was going to propose he had been told that my ring should be in by Thurs... Thurs came around & they still didn't have it... Fri came around & they still didn't have it... Saturday morning came & they HAD IT! He had to go in & get it all while being extra nervous for the proposal that was going to happen in only a few short hours. He was a mess for a few days leading up to the proposal... now I know why!! The ring is GORGEOUS & when I went in to get my bridal band, they were EXTREMELY helpful! -
Quality of service
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Stuart Sent on 08/04/20094.6 out of 5 rating
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Quality of service 4.5 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Easy to work with, very helpful in making jewelry selections. Great selection, and wonderful sales people to work with. It wasn't high pressure sales, and even though we stopped in several times with them knowing we weren't making a purchase we received great customer service.Easy to work with, very helpful in making jewelry selections. Great selection, and wonderful sales people to work with. It wasn't high pressure sales, and even though we stopped in several times with them knowing we weren't making a purchase we received great customer service. -
Quality of service
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