The Beauty Lounge Salon and Spa
located in Mongoose Junction and Caneel Bay, St. John and on St. Thomas
    6 Reviews
Mongoose Junction, Caneel Bay
and on St. Thomas
St. John, VI 00831  | map
Services: Facial, Hair, Hair Removal, Makeup, Manicure /...
Consultations: Yes
Large groups: Yes
 
 
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3.9 out of 5.0
3.9
out of 5.0
Quality of Service:
 (3.8/5.0)
Responsiveness:
 (3.8/5.0)
Professionalism:
 (4.0/5.0)
Value:
 (3.8/5.0)
Flexibility:
 (3.9/5.0)
 
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5.0 out of 5.0
5.0/5.0
  • Quality of Service:  5.0
  • Responsiveness:  5.0
  • Professionalism:  5.0
  • Value:  5.0
  • Flexibility:  5.0
I had my wedding in the off-season so just Saphia and Elyse were in the salon this day and they were AMAZING!!!! We had 2 last minute hair appointments to squeeze in and they made it all happen. They did everyone's hair just as we wanted, loved my french manicure, and makeup! I would 200% recommend going to the Beauty Lounge. They are the best! THANK YOU BEAUTY LOUNGE
Wedding: 10/15/2012
Services Used: Beauty & Health
5.0 out of 5.0
5.0/5.0
  • Quality of Service:  5.0
  • Responsiveness:  5.0
  • Professionalism:  5.0
  • Value:  5.0
  • Flexibility:  5.0
Very friendly place located in Mongoose Junction on the north end of Cruz Bay, St John. Mark did a fantastic job with my up-do and adding the floral clip that I brought with me. He's also very interesting to speak with, just ask about all the places he's been! Mark did my hair exactly how it looked the in example photo I brought with me.

Keep in mind that they ask for a 50% deposit when you make your appointment.
Wedding: 04/26/2012
Services Used: Beauty & Health
4.7 out of 5.0
4.7/5.0
  • Quality of Service:  4.5
  • Responsiveness:  4.0
  • Professionalism:  5.0
  • Value:  5.0
  • Flexibility:  5.0
There are few options available on the island of St John for hair, The Beauty Lounge however did not disappoint. After a little difficulty with trying to schedule an appointment, everything went smoothly. I would definitely recommend calling and doing your business over the phone instead of emailing. The experience was great, its a small place but the people were super friendly and our hair looked amazing.
Wedding: 08/07/2013
Services Used: Beauty & Health
4.6 out of 5.0
4.6/5.0
  • Quality of Service:  5.0
  • Responsiveness:  4.5
  • Professionalism:  4.5
  • Value:  4.5
  • Flexibility:  4.5
I had a mani pedi at this place and loved it. The setting is serene and tropical. The owner herself did my nails. They looked great and she was professional and warm. The front desk person was also very sweet. I go to St John every year and this will now be my regular place for nails. I don't do my nails normally during the year as I'm too busy; but, I'm all for it while I'm on vacation.
Wedding: 07/05/2011
Services Used: Beauty & Health
3.4 out of 5.0
3.4/5.0
  • Quality of Service:  3.0
  • Responsiveness:  4.0
  • Professionalism:  4.0
  • Value:  3.0
  • Flexibility:  3.0
I had my finger and toenails painted the day before the wedding. The woman who did my nails was INCREDIBLY slow and it only looked okay. The owner of the place did a beautiful job on my sister's nails though. I was getting married on a Sunday so the owner said we could come to the salon that day to get my hair and make-up done and my sister's hair and make-up done as well. She scheduled the appointment for about 2 hours before the wedding was to begin, didn't show up on time, and showed up alone. There was barely enough time to get my hair and make-up done, and my sister had to do her own just so we could make it back in time for the wedding. She did a beautiful job on my hair and make-up, but there were some organization and planning issues that caused me a great deal of anxiety.
Wedding: 03/09/2008
Services Used: Beauty & Health
0.6 out of 5.0
0.6/5.0
  • Quality of Service:  0.5
  • Responsiveness:  0.5
  • Professionalism:  0.5
  • Value:  0.5
  • Flexibility:  1.0
I am not one to leave a review. In fact, I don't think I have ever left a negative review on anything. However, I felt that I should write a review to hopefully help any brides from going through what I went through on my wedding day. I went in to the salon so hopeful and excited to be getting my hair done. I showed the lady a VERY simple waterfall braid with loose curls. There was no complicated up-do (it's a beach wedding, the more simple the better). The lady acted very confident and said how cute it looked, blah blah blah. I saw down in the chair at 2:45, and by 3:30 my hair wasn't even curled yet. The lady was in and out, waiting on other people, talking in the lounge, etc. At 3:45 a man walks in to get his hair cut, and she takes ME out of the seat, and CUTS HIS HAIR! My wedding is at 6:00. I'm not dressed, I still have to do my makeup, and my hair looks HORRIBLE. So I'm naturally getting aggravated. She's visiting with the local guy while cutting his hair while I am sitting there fretting getting back to my villa to rush around and get to Trunk Bay to be married. My mom was just as stressed as I was and by 4 she told the lady to finish my hair because we were in a time crunch now. She finally finished curling my hair, and I thought we were almost done. But no! This lady could not do a waterfall braid, a twist, she couldn't even get my hair teased. She kept doing my hair and then taking it back down, over and over, She finally threw in the towel and put my hair half up half down. I could have done that and saved $100!! I was so mad, but what can I do? It's now 4:45, an hour before I need to be at Trunk Bay. I have no time to redo my hair, and God knows I'm not going to let HER try and redo it. We would have been there until 10 p.m. if I had done that. So I paid her. She knew I was furious, but she acted like all was good. She still took my money and sent me on my way. I'm not even kidding. I DO NOT RECOMMEND THIS PLACE AT ALL.
Wedding: 06/10/2014
Services Used: Beauty & Health
 340-776-0774
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3.9 out of 5.0
3.9
out of 5.0