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Syracuse Cake Art Reviews

Syracuse Cake Art

Syracuse Cake Art

Fayetteville, NY
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Reviews

4.5 out of 5 rating
4.5 out of 5 rating
12 Reviews
89% recommend it
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Awards

12
WeddingWire Couples' Choice Awards 2012 Winner
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    Toni Sent on 07/13/2013
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    Our cake was absolutely delicious, everyone was raving about the unique flavor, chocolate cake with mint icing/filling. It was such a refreshing cake for our outdoor wedding. It also looked absolutely beautiful, exactly like the example picture we showed her. When we went for our consultation our parents were also there and the four of us almost spoiled our dinner tasting so much cake. We planned to just take a few bites but we ended up finishing the pieces because it was so good. Thank you so much Syracuse Cake Art! Highly recommend you guys.
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    Niko Sent on 11/20/2013
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    Kathy is a wonderful baker. She impressed us with the quality of her work and her prices, and I would recommend her to EVERYONE getting married in the Syracuse area. She baked 300 cupcakes (in six different flavors - apple cinnamon, peanut butter, chocolate, vanilla, salted caramel, and red velvet) for our wedding and a 3-tiered wedding cake. It was all incredible, and all of our friends asked where they came from. Thanks, Kathy!
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    Corey Sent on 10/16/2011
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    I contacted the vendor about 2 months in advance about baking a 3D Owl cake for my neice's 10th birthday party. Not only did they deliver it to the party, the cake was absolutely incredible. They were very flexible and it was not time consuming for me at all. I am so happy I found this bakery and I cannot wait to start planning a cake for my nephew's 10th birthday party next year! The cake was indescribable, she went above and beyond for it, it was more then I had expected and I would recommend them to everyone I know! It looked like a cake from those cake shows at a reasonable price.She works with you so you can get what you want, I rate them a 10 out of 10!
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    Ashley Sent on 10/09/2011
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    I used Syracuse Cake Art for my wedding and they were great! Our cake person before them became ill and Kathy was sure to step in!! I gave her my ideas and she ran with it! Everyone was raving about the cakes, they looked and tasted amazing! I would refer her to anyone! I can't wait for another occasion when I can use her! Great work!
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    Melissa Sent on 10/04/2011
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    Our Cake turned out WONDERFUL.... it was my dream cake and I couldnt of asked for anything more! :)

    Syracuse Cake Art's reply:

    Thank you so much! I love, love, love making my clients happy! :)
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    Hannah Sent on 10/05/2011
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    Our cake was perfect. It matched our theme and tasted wonderful.
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    Meghan Sent on 04/15/2012
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    I brought a few pictures of cake ideas to Kathy. I really wanted a fall theme and also something that would correspond to our wedding invitations. She was terrific putting the ideas into the reality of our wedding cake. It was beautiful! Our guests also raved that it was delicious as well. I can't wait for our next event to order one of Syracuse Cake Art's cakes and would recommend her to anyone.
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    Carol Sent on 10/16/2011
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    It was a joy working with Syracuse Cake Art. Our cake was absolutely beautiful and the taste was equisite. You can tell that Kathy REALLY loves what she is doing.
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    Jamey Sent on 06/14/2013
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    I highly recommend Kathy at Syracuse Cake Art. I told her my theme and provided her pictures of cakes I liked, and she combined it all to make a beautiful and unique cake for my wedding. I did a mixture of a tiered cake and cupcakes to keep the price down, which ended up being great because there was more cake variety that way. I love that she charges a flat rate regardless of flavors/complexity. Oh and it tasted amazing! I've probably gained about 10 pounds binging on the leftover cake :) I definitely recommend her!
  • User938130 Sent on 09/18/2012
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    Kathy at Cake Art created a stunning wedding cake for us that was aligned with our vision of an Indian theme with an intricate henna design and topped with two golden elephants creating a heart with their trunks. With her creativity and attention to detail, she went above and beyond our expectations. The cake was truly a work of art! We received so many compliments, not only regarding the stunning design but also the taste of the red velvet cake. We would recommend her to anyone without hesitation.
  • My sweetheart and I
    Nickolaus Sent on 04/18/2018
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    Really great cake, pretty much nailed it! My wife was happy! Thank you to the Cake team over at Syracuse Cake Art!
  • User1456556 Sent on 11/28/2013
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    ****AVOID!!! THEY FORGOT TO MAKE MY BROTHER'S ORDER!!!! POOR SERVICE!!! My brother and his new wife took the time to go this place, after tasting samples, decided what they wanted and ordered-Just about 2 weeks ago. They were ordering cupcakes for their Wedding Celebration Dinner for Saturday evening (9/7/13). My mother drives ALL the way from Cassville, NY to pick up the cupcakes and THEY FORGOT TO MAKE THE ORDER!!!! To fulfill the order, they just used whatever cupcakes they had on hand. IF they wanted off the shelf cupcakes, they could BOUGHT TEN boxes of Hostess Cupcakes and saved money. Oh wait, their pathetic and lame attempt to compensate: Nope, not 1/2 off, just 12 FREE CUPCAKES OF THE CUPCAKES THEY DIDN'T WANT IN THE FIRST PLACE. Unless you want take a gamble and MAYBE get what you ordered in advance, buy from here, otherwise look elsewhere for better tasting WHAT YOU ordered cakes. ****UPDATE***** After contacting them, they offered to do a partial refund but after 3 weeks, still haven't seen it. I have had to contact twice regarding this and "the check's in mail" line. If it ever arrives, I will update. *****UPDATE****FINALLY after the threat of small claims did my brother FINALLY get his partial refund (wasn't even 50%) and these clowns had the AUDACITY to call ME rude because I had said enough, either pay as you promised or we can settle it another way. This FIASCO started on September 9, 2013 and 4-5 empty promises of "the check's in mail BS" finally gets a partial refund on October 29th, 2013. Hands down the WORST business experience EVER. These folks better get a clue on Customer Service 101 or something. Yes, I'M the rude one, the customer you DIDN'T TAKE CARE OF PROPERLY and I had the nerve to complain...WOW, avoid this place. The cherry on this steaming pile of yuckiness, the owner harassed me via email complaining about my factual Google review. Just keep my experience in mind and be cautious if deciding to patronize this bakery.