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Quality of service
5.0 out of 5 rating
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Average response time
5.0 out of 5 rating
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Professionalism
5.0 out of 5 rating
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Value
5.0 out of 5 rating
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Flexibility
5.0 out of 5 rating
I am SO happy that I got my fiancée's engagement ring through Stephan's Fine Jewelry in Santa Cruz. The quality and craftsmanship of jewelry is wonderful - and are all at a great price for the quality.
I worked with Ted, and I would recommend anyone else work with him as well. He was very friendly, professional, and knowledgeable - and he had no problem with the fact that I am a woman who was planning to propose to another woman. I felt that he treated me just as fairly as any other client, and he was very honest as well.
The owner is also a pleasure to work with. I have to also say that I commend their honesty and value. I explained that I would probably be getting the ring's center diamond through a friend, since I could get a special deal, but I wanted to be sure that the diamond was the best I could get for my budget. Both the owner and Ted looked over the copies of the diamonds' certificates, as well as comparing to their own diamonds, and they made sure I left planning to get the best diamond for me - even though it turned out not to be one of theirs (at this point). Honestly, Stephan's prices were still very reasonable - especially if you buy the diamond in April - but I was lucky to get such a great deal elsewhere, and Ted didn't make me feel pressured to get one of theirs.
For the ring setting, Stephan's was so great in helping me stay under my budget!! It was (is) my now fiancée's favorite ring that she had ever seen, but it originally was above my budget. Thanks to talking to Ted and the owner, as well as coming back to purchase in April (Diamond month), they were able to get the price down to what was perfect for me. They even appraised the diamond and appraised the entire ring for free, and only charged $75 to have a diamond that wasn't their own set into the setting.
My dream of getting my dream girl her dream ring became a reality thanks to Stephan's!! I HIGHLY recommend them to everyone!!
I am SO happy that I got my fiancée's engagement ring through Stephan's Fine Jewelry in Santa Cruz. The quality and craftsmanship of jewelry is wonderful - and are all at a great price for the quality.
I worked with Ted, and I would recommend anyone else work with him as well. He was very friendly, professional, and knowledgeable - and he had no problem with the fact that I am a woman who was planning to propose to another woman. I felt that he treated me just as fairly as any other client, and he was very honest as well.
The owner is also a pleasure to work with. I have to also say that I commend their honesty and value. I explained that I would probably be getting the ring's center diamond through a friend, since I could get a special deal, but I wanted to be sure that the diamond was the best I could get for my budget. Both the owner and Ted looked over the copies of the diamonds' certificates, as well as comparing to their own diamonds, and they made sure I left planning to get the best diamond for me - even though it turned out not to be one of theirs (at this point). Honestly, Stephan's prices were still very reasonable - especially if you buy the diamond in April - but I was lucky to get such a great deal elsewhere, and Ted didn't make me feel pressured to get one of theirs.
For the ring setting, Stephan's was so great in helping me stay under my budget!! It was (is) my now fiancée's favorite ring that she had ever seen, but it originally was above my budget. Thanks to talking to Ted and the owner, as well as coming back to purchase in April (Diamond month), they were able to get the price down to what was perfect for me. They even appraised the diamond and appraised the entire ring for free, and only charged $75 to have a diamond that wasn't their own set into the setting.
My dream of getting my dream girl her dream ring became a reality thanks to Stephan's!! I HIGHLY recommend them to everyone!!