Sonesta Resort Hilton Head Island Reviews
Sonesta Resort Hilton Head Island
Hilton Head Island, SCReviews
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Quality of service 4.9 out of 5 rating
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Average response time 4.9 out of 5 rating
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Professionalism 4.9 out of 5 rating
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Value 4.8 out of 5 rating
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Flexibility 4.9 out of 5 rating
Awards
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Featured
Morgan H. Sent on 11/26/20235 out of 5 rating-
Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Best Choice We Made!
Sonesta Resort was the best choice we made for our wedding! We are from Upstate New York and picked a handful of venues to tour on a quick trip. We toured Sonesta and 2 other venues in Hilton Head Island, and Sonesta was hands down the best. The scenery, location, and price were amazing! But that is not the reason we booked with them. The sales manager Delaney was the kindest, most dedicated, and fun person to work with! She made sure that we had everything we needed! I am gluten free, as were several of our guests, and Delaney ensure that almost all of the food was made gluten free or had a gluten free option. We also needed easels, reserved signs, and random items we thought we be an extra charge and were free. Sonesta goes above and beyond, 5 stars is truly not enough for the service we got!
Sonesta Resort was the best choice we made for our wedding! We are from Upstate New York and picked a handful of venues to tour on a quick trip. We toured Sonesta and 2 other venues in Hilton Head Island, and Sonesta was hands down the best. The scenery, location, and price were amazing! But that is not the reason we booked with them. The sales manager Delaney was the kindest, most dedicated, and fun person to work with! She made sure that we had everything we needed! I am gluten free, as were several of our guests, and Delaney ensure that almost all of the food was made gluten free or had a gluten free option. We also needed easels, reserved signs, and random items we thought we be an extra charge and were free. Sonesta goes above and beyond, 5 stars is truly not enough for the service we got!
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+12 photos
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Quality of service
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Kelly A. Sent on 09/28/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Stunning Sonesta!
Our wedding day at Sonesta Resort in Hilton Head was nothing short of perfection, thanks in large part to Delaney, the incredible venue, and catering team. From the moment we set foot on the property, we knew we had found the ideal place to celebrate our special day.
The venue itself is a slice of paradise. The greenery, fountains, and the breathtaking ocean views, provided the perfect backdrop for our ceremony and reception.
The catering team at Sonesta Resort deserves special recognition for their outstanding service. From the tasting session to the reception dinner, the food was nothing less than sensational. Our guests raved about the quality and presentation of the dishes, and many said it was the best wedding meal they had ever experienced.
What truly sets Sonesta Resort apart, however, is their dedicated and accommodating staff. The wedding planning process was made seamless by Delaney, who guided us every step of the way and ensured that our vision became a reality. On the big day, the entire team went above and beyond to ensure everything ran smoothly. They were responsive, flexible, and attentive to every detail, making us feel like royalty.
We can't thank Sonesta Resort enough for providing us with the wedding of our dreams. If you're searching for a stunning venue with a top-notch catering team and exceptional service, look no further than Sonesta Resort in Hilton Head. They exceeded our expectations in every way possible, and we are forever grateful for the memories they helped us create.Our wedding day at Sonesta Resort in Hilton Head was nothing short of perfection, thanks in large part to Delaney, the incredible venue, and catering team. From the moment we set foot on the property, we knew we had found the ideal place to celebrate our special day.
The venue itself is a slice of paradise. The greenery, fountains, and the breathtaking ocean views, provided the perfect backdrop for our ceremony and reception.
The catering team at Sonesta Resort deserves special recognition for their outstanding service. From the tasting session to the reception dinner, the food was nothing less than sensational. Our guests raved about the quality and presentation of the dishes, and many said it was the best wedding meal they had ever experienced.
What truly sets Sonesta Resort apart, however, is their dedicated and accommodating staff. The wedding planning process was made seamless by Delaney, who guided us every step of the way and ensured that our vision became a reality. On the big day, the entire team went above and beyond to ensure everything ran smoothly. They were responsive, flexible, and attentive to every detail, making us feel like royalty.
We can't thank Sonesta Resort enough for providing us with the wedding of our dreams. If you're searching for a stunning venue with a top-notch catering team and exceptional service, look no further than Sonesta Resort in Hilton Head. They exceeded our expectations in every way possible, and we are forever grateful for the memories they helped us create.-
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+4 photos
Sonesta Resort Hilton Head Island's reply:
Thank you so much for taking time to share your feedback, Kelly! You were an absolute stunner in both dresses, even outshining your disco ball display!! We wish you & Nate many years of dancing the night away together and can't wait to have y'all back for your anniversary at our soon-to-be freshly renovated resort. Thank you for letting us host your dream day! -
Quality of service
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Ron B. Sent on 06/23/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Beach wedding
Delaney did a great job, over and above. The staff (Lenox,Michael and crew) were awesome, on top of everything and nice people. Food was excellent. Could not ask for a better group of people.Delaney did a great job, over and above. The staff (Lenox,Michael and crew) were awesome, on top of everything and nice people. Food was excellent. Could not ask for a better group of people.Sonesta Resort Hilton Head Island's reply:
We're so blessed to have such a great staff! Thank you for the positive feedback, we loved getting to take part in the fun! -
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Rachel Sent on 07/06/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
My dream wedding!
We had our perfect dream wedding at Sonesta! Delaney and her team at Sonesta are amazing! My husband and I are so happy with how everything turned out. Delaney was so helpful during the entire process by answering any questions I had and going above and beyond for us. The staff was so attentive to us and our guests during the reception. The bartenders were great and so nice. The food was DELICIOUS! Everyone we have spoken to has told us that the team at Sonesta was so helpful and attentive during the wedding and it was one of the best they’ve ever been to. I am so grateful for Delaney and her team for giving us our dream wedding. Thank you!We had our perfect dream wedding at Sonesta! Delaney and her team at Sonesta are amazing! My husband and I are so happy with how everything turned out. Delaney was so helpful during the entire process by answering any questions I had and going above and beyond for us. The staff was so attentive to us and our guests during the reception. The bartenders were great and so nice. The food was DELICIOUS! Everyone we have spoken to has told us that the team at Sonesta was so helpful and attentive during the wedding and it was one of the best they’ve ever been to. I am so grateful for Delaney and her team for giving us our dream wedding. Thank you!Sonesta Resort Hilton Head Island's reply:
You were both so fun to work with! Our team enjoyed celebrating y'all and watching the two of you celebrate the night. Thank you for the kind feedback and trusting us with your special day! -
Quality of service
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Cassandra B. Sent on 06/22/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Excellent experience
Everything was wonderful, including the day of coordinator, Delaney. She was there from the beginning to the end and helped everything run very smoothly. The ceremony was on the beach, which was beautiful and the reception was in the pavilion. The food was very tasty. Everyone of our friends and families had a great time.Everything was wonderful, including the day of coordinator, Delaney. She was there from the beginning to the end and helped everything run very smoothly. The ceremony was on the beach, which was beautiful and the reception was in the pavilion. The food was very tasty. Everyone of our friends and families had a great time.-
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+6 photos
Sonesta Resort Hilton Head Island's reply:
You are an absolute doll! I loved every second of working together and helping make the day memorable! Best wishes to you both. -
Quality of service
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Ashley K. Sent on 04/12/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Beautiful Resort & Amazing Event Coordinator
We recently got married on the beach and had our reception at the Sonesta Beachfront Pavilion! Everything was PERFECT. We worked with the event coordinator, Delaney, who was PHENOMENAL! She was so easy to work with and very responsive to all our questions and needs. Our wedding was everything we dreamed of, thanks to Delaney and the entire Sonesta crew. The food and beverages were delicious! We loved the pavilion area - and also liked that it can be closed in with clear sides incase the weather doesn’t cooperate. They also have a cozy fireplace and heaters in the pavilion. We also had our Welcome Party at the Sea Crest terrace and farewell breakfast in the Savanna ballroom, both in the resort! Our guests loved the beach, pool and events all at the Sonesta! Would highly recommend the Sonesta Resort & Delaney! Our wedding was everything we dreamed of (& more!!) thanks to them!We recently got married on the beach and had our reception at the Sonesta Beachfront Pavilion! Everything was PERFECT. We worked with the event coordinator, Delaney, who was PHENOMENAL! She was so easy to work with and very responsive to all our questions and needs. Our wedding was everything we dreamed of, thanks to Delaney and the entire Sonesta crew. The food and beverages were delicious! We loved the pavilion area - and also liked that it can be closed in with clear sides incase the weather doesn’t cooperate. They also have a cozy fireplace and heaters in the pavilion. We also had our Welcome Party at the Sea Crest terrace and farewell breakfast in the Savanna ballroom, both in the resort! Our guests loved the beach, pool and events all at the Sonesta! Would highly recommend the Sonesta Resort & Delaney! Our wedding was everything we dreamed of (& more!!) thanks to them! -
Quality of service
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Laura M. Sent on 01/03/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Exceptional service
Thank you to the entire staff of the Sonesta in making my daughters wedding a day to remember. The food was top notch as was the staff. Special thanks to Delaney Schneider, events coordinator at the Sonesta. She jumped in and went above and beyond for us. Our wedding planner that we hired (Sarah Wright of Everlasting Events) totally dropped the ball from set up, to organizing to table coordination. Delaney even ran back to the room to get my daughter bouquet that our planners staff forgot. I was shocked when I saw the centerpieces that our planner placed on the tables. They looked like dollar store quality and did not contain vases with filled shells. Delaney brought it to our planners attention. Delaney picked up on our distress of our event planner and did what she could to ensure we had a wonderful event. I highly recommend the staff of Sonesta and you can count on Delaney Schneider to ensure you will have a wonderful event.Thank you to the entire staff of the Sonesta in making my daughters wedding a day to remember. The food was top notch as was the staff. Special thanks to Delaney Schneider, events coordinator at the Sonesta. She jumped in and went above and beyond for us. Our wedding planner that we hired (Sarah Wright of Everlasting Events) totally dropped the ball from set up, to organizing to table coordination. Delaney even ran back to the room to get my daughter bouquet that our planners staff forgot. I was shocked when I saw the centerpieces that our planner placed on the tables. They looked like dollar store quality and did not contain vases with filled shells. Delaney brought it to our planners attention. Delaney picked up on our distress of our event planner and did what she could to ensure we had a wonderful event. I highly recommend the staff of Sonesta and you can count on Delaney Schneider to ensure you will have a wonderful event. -
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Shaina S. Sent on 06/26/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Beautiful Venue with Helpful Staff
Our wedding took place at the Shipyard Beach Club with catering and event support from the Sonesta Resort. Venue is spacious and clean with fabulous oceanfront location. Courteous and professional staffOur wedding took place at the Shipyard Beach Club with catering and event support from the Sonesta Resort. Venue is spacious and clean with fabulous oceanfront location. Courteous and professional staff -
Quality of service
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Sophia S. Sent on 04/11/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The Sonesta Team is Incredible
We had our wedding of 160 guests at Sonesta on the pavilion and they helped execute it seamlessly!! Truly professionals in every sense of the word. Delaney is the point of contact for all things weddings at Sonesta and she helped me SO MUCH. Their team is helpful, attentive, and very willing to help your wedding dreams come to life. Highly recommend.We had our wedding of 160 guests at Sonesta on the pavilion and they helped execute it seamlessly!! Truly professionals in every sense of the word. Delaney is the point of contact for all things weddings at Sonesta and she helped me SO MUCH. Their team is helpful, attentive, and very willing to help your wedding dreams come to life. Highly recommend.-
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+2 photos
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Quality of service
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Laura J. Sent on 12/13/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great Venue
My husband and I looked at a lot of venues in Hilton Head. Once we toured the Sonesta Pavilion, we knew it was the location. We had our ceremony on the beach and Reception on the pavilion. It was second week of December and the weather stood out for us. Andrew managed our event and put out all of the fires that occurred the day of, with ease. Best part of it all, people RAVED about the food after!My husband and I looked at a lot of venues in Hilton Head. Once we toured the Sonesta Pavilion, we knew it was the location. We had our ceremony on the beach and Reception on the pavilion. It was second week of December and the weather stood out for us. Andrew managed our event and put out all of the fires that occurred the day of, with ease. Best part of it all, people RAVED about the food after!-
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+7 photos
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Quality of service
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Katrina S. Sent on 10/24/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing experience!
Such an amazing venue with wonderful staff. Andrew and Theresa are so easy to work with!!!Such an amazing venue with wonderful staff. Andrew and Theresa are so easy to work with!!! -
Quality of service
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Emily S. Sent on 10/12/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The Perfect Wedding Bundle!
We rolled the dice and booked the Sonesta as our wedding venue without ever seeing it, and I am so glad we did! We booked for October at the Pavillion to have access to the beach with the additional insurance of our ceremony happening rain or shine. October had wonderful weather and the venue was beautiful and spacious for us and our guests! The catering is provided by the resort's staff, and it was absolutely delicious!! (The next day us and our guests all raved about the food being incredible!) Theresa had everything handled and wasn't above jumping in to help serve meals and direct the wedding party to keep things moving. She's a busy woman during wedding season but still managed to make us feel like we were the center of her attention leading up to the big day by handling all our issues and questions effortlessly. The rest of the hotel staff is fun, friendly, and will make you sad when the time comes to leave. 10/10 recommend!!We rolled the dice and booked the Sonesta as our wedding venue without ever seeing it, and I am so glad we did! We booked for October at the Pavillion to have access to the beach with the additional insurance of our ceremony happening rain or shine. October had wonderful weather and the venue was beautiful and spacious for us and our guests! The catering is provided by the resort's staff, and it was absolutely delicious!! (The next day us and our guests all raved about the food being incredible!) Theresa had everything handled and wasn't above jumping in to help serve meals and direct the wedding party to keep things moving. She's a busy woman during wedding season but still managed to make us feel like we were the center of her attention leading up to the big day by handling all our issues and questions effortlessly. The rest of the hotel staff is fun, friendly, and will make you sad when the time comes to leave. 10/10 recommend!! -
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Nicole B. Sent on 09/29/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Beautiful Day
We just had our wedding at the Sonesta, we have been working with Theresa for almost two years, we had to push back our wedding due to COVID and she helped get everything moved and made sure there was no stress and nothing to worry about. She was on top of everything and helped out with every aspect and was so thorough and detailed. I could not of made it to my wedding day with out her. She was such a pleasure to work and brought my dream wedding to life!We just had our wedding at the Sonesta, we have been working with Theresa for almost two years, we had to push back our wedding due to COVID and she helped get everything moved and made sure there was no stress and nothing to worry about. She was on top of everything and helped out with every aspect and was so thorough and detailed. I could not of made it to my wedding day with out her. She was such a pleasure to work and brought my dream wedding to life! -
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Caelan M. Sent on 11/09/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Our best decision yet!
We had such an amazing experience at Sonesta! The venue itself is beautiful and the staff is amazing! Everybody is so ready and willing to help. Theresa was always available for us throughout the entire process. The packages they offered allow lot of room for customization. We are still receiving compliments about the food. Our guests say it was the best food they have ever had at a wedding! Everything ran so smoothly and we had the perfect wedding day!We had such an amazing experience at Sonesta! The venue itself is beautiful and the staff is amazing! Everybody is so ready and willing to help. Theresa was always available for us throughout the entire process. The packages they offered allow lot of room for customization. We are still receiving compliments about the food. Our guests say it was the best food they have ever had at a wedding! Everything ran so smoothly and we had the perfect wedding day!-
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+9 photos
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Quality of service
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Meaghan L. Sent on 02/19/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The best venue
I can not say enough how much I loved Sonesta as our venue. While touring venues on HHI we were blown away by how nice the staff was at Sonesta. We got this same feedback from multiple guests. The Pavillon was the perfect size for our wedding and was just magical. Theresa was PHENOMENAL to help us plan. I can not recommend this venue enoughI can not say enough how much I loved Sonesta as our venue. While touring venues on HHI we were blown away by how nice the staff was at Sonesta. We got this same feedback from multiple guests. The Pavillon was the perfect size for our wedding and was just magical. Theresa was PHENOMENAL to help us plan. I can not recommend this venue enough -
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Alyssa Y. Sent on 11/03/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing experience
Planning has been a breeze!! Theresa is such a big help!Planning has been a breeze!! Theresa is such a big help! -
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Chloe Sent on 06/02/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing Experience
Definitely recommend!!! The Sonesta was absolutely good to me! Especially Samantha, the catering sales manager. She had me from the first email. She took care of everything. I’m military and was very scared about trying to find something while I’m in Germany but she made everything easy. Wedding package came with a suite and even the suite blew me away. The hotel was gorgeous and the beach ceremony was beautiful. Price was even perfect and they worked with me through it all. If you want your dream wedding the Sonesta will make sure it’s done. They will work with you regarding any concerns you have! If I could give a 10 star rating I would!Definitely recommend!!! The Sonesta was absolutely good to me! Especially Samantha, the catering sales manager. She had me from the first email. She took care of everything. I’m military and was very scared about trying to find something while I’m in Germany but she made everything easy. Wedding package came with a suite and even the suite blew me away. The hotel was gorgeous and the beach ceremony was beautiful. Price was even perfect and they worked with me through it all. If you want your dream wedding the Sonesta will make sure it’s done. They will work with you regarding any concerns you have! If I could give a 10 star rating I would!-
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+7 photos
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Quality of service
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Shanita Sent on 05/13/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The food was amazing
Room service made our honeymoon night the best ever.. The amenities were so beautiful... And the pool was very calm and relaxing...Room service made our honeymoon night the best ever.. The amenities were so beautiful... And the pool was very calm and relaxing... -
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Sara Sent on 09/13/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Theresa and the entire staff at Sonesta are amazing. Welcoming and professional, your wedding will be in good hands with this team! I would highly recommend them to any bride looking for quality for a great price and an amazing setting!Theresa and the entire staff at Sonesta are amazing. Welcoming and professional, your wedding will be in good hands with this team! I would highly recommend them to any bride looking for quality for a great price and an amazing setting! -
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Sara K. Sent on 10/25/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
One of the best wedding venues in Hilton Head!
My husband and I could not be more thrilled with how our recent October wedding went at the Sonesta. We spent a LOT of time researching and visiting venues once we knew we were going to do it in Hilton Head. Sonesta was the CLEAR standout - in part because of the incredible scenery, and in other part because of the cost. We were going for a simple and classic vibe, and the scenery at the Sonesta is just perfect between the beach, the pond and fountain, and the resort overall. We did our ceremony out on the lawn and our reception in the Pavilion. What we loved about the Sonesta was that if it rained, we could still have our wedding in the Pavilion, and could avoid doing anything in a ballroom.
We worked mostly with Theresa Anthony and she is absolutely fabulous. She was always up front with us and so excited at the prospect of working with us. We knew we were in the best hands with Theresa.
On top of all this, the food is incredible. We had such a hard time making decisions at our tasting because everything was so good and they have so many incredible options.
We so look forward to going back to the Sonesta for our anniversary!My husband and I could not be more thrilled with how our recent October wedding went at the Sonesta. We spent a LOT of time researching and visiting venues once we knew we were going to do it in Hilton Head. Sonesta was the CLEAR standout - in part because of the incredible scenery, and in other part because of the cost. We were going for a simple and classic vibe, and the scenery at the Sonesta is just perfect between the beach, the pond and fountain, and the resort overall. We did our ceremony out on the lawn and our reception in the Pavilion. What we loved about the Sonesta was that if it rained, we could still have our wedding in the Pavilion, and could avoid doing anything in a ballroom.
We worked mostly with Theresa Anthony and she is absolutely fabulous. She was always up front with us and so excited at the prospect of working with us. We knew we were in the best hands with Theresa.
On top of all this, the food is incredible. We had such a hard time making decisions at our tasting because everything was so good and they have so many incredible options.
We so look forward to going back to the Sonesta for our anniversary! -
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Stephanie Sent on 03/12/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Highly recommend
We changed to the Sonesta after the hurricane. Theresa went above and beyond to transfer over the event. She worked with the kitchens and staff and re-create (and improve!) the event from the original hotel. The location was beautiful, the food was delicious and the service was excellent. I think it turned out even better than it would have at the first venue.
Theresa made the planning easy and stress free despite changing the venue a month before the wedding. She also transferred over all of our guest details so they wouldn’t have to make a new reservation. Absolutely excellent, and would highly recommendHighly recommend
We changed to the Sonesta after the hurricane. Theresa went above and beyond to transfer over the event. She worked with the kitchens and staff and re-create (and improve!) the event from the original hotel. The location was beautiful, the food was delicious and the service was excellent. I think it turned out even better than it would have at the first venue.
Theresa made the planning easy and stress free despite changing the venue a month before the wedding. She also transferred over all of our guest details so they wouldn’t have to make a new reservation. Absolutely excellent, and would highly recommend -
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Jordan Sent on 09/12/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The Sonesta Resort was the BEST decision we made of the entire wedding! As soon as we stepped foot on their property, it was a done deal for us. The entire resort is so well maintained and beautiful, it was the perfect background for our wedding. Every photo from our first-look, ceremony and reception is just flawless with Sonesta surroundings in the back. From my initial inquiry they were so responsive and wonderful. We worked with Samantha who was amazing from her first email! I emailed her weekly with long lists of questions and we always responded same-day and answered every single one. She answered my next questions before I even asked them. Her execution on wedding day was flawless, as was the entire hotel! Everyone from the door men to the front desk to housekeeping was SO accommodating and nice. Every employee that passed me greeted me as "bride" and congratulated us the entire weekend. Other than how beautiful the pavilion was, the biggest compliment we received from our guests was on the food! OMG the food! Our guests just kept repeating "Hands down the best wedding food I've ever had" - and it truly was amazing. I could not have asked anything more of the Sonesta and their staff. The value for this place is unparalleled.The Sonesta Resort was the BEST decision we made of the entire wedding! As soon as we stepped foot on their property, it was a done deal for us. The entire resort is so well maintained and beautiful, it was the perfect background for our wedding. Every photo from our first-look, ceremony and reception is just flawless with Sonesta surroundings in the back. From my initial inquiry they were so responsive and wonderful. We worked with Samantha who was amazing from her first email! I emailed her weekly with long lists of questions and we always responded same-day and answered every single one. She answered my next questions before I even asked them. Her execution on wedding day was flawless, as was the entire hotel! Everyone from the door men to the front desk to housekeeping was SO accommodating and nice. Every employee that passed me greeted me as "bride" and congratulated us the entire weekend. Other than how beautiful the pavilion was, the biggest compliment we received from our guests was on the food! OMG the food! Our guests just kept repeating "Hands down the best wedding food I've ever had" - and it truly was amazing. I could not have asked anything more of the Sonesta and their staff. The value for this place is unparalleled. -
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Kate Sent on 07/17/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Honestly, our wedding at the Sonesta couldn't have been more perfect! From the moment we arrived until we packed up the car to leave they made us feel special. Theresa was awesome from the start of planning, so I was sure everything would run smoothly, and of course it did. She was helpful every step of the way and took care of everything so I didn't have to worry. Our guests are still telling us how much they loved the food- lobster rolls are the best! Even though the pavilion is connected to the resort you still feel like it's private. And for those guests that stayed at the resort with us, they loved it. There isn't anything bad I can say about the Sonesta! Thank you Theresa and the rest of the staff for the most fun/relaxing and beautiful wedding!Honestly, our wedding at the Sonesta couldn't have been more perfect! From the moment we arrived until we packed up the car to leave they made us feel special. Theresa was awesome from the start of planning, so I was sure everything would run smoothly, and of course it did. She was helpful every step of the way and took care of everything so I didn't have to worry. Our guests are still telling us how much they loved the food- lobster rolls are the best! Even though the pavilion is connected to the resort you still feel like it's private. And for those guests that stayed at the resort with us, they loved it. There isn't anything bad I can say about the Sonesta! Thank you Theresa and the rest of the staff for the most fun/relaxing and beautiful wedding! -
Quality of service
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Laura Sent on 12/07/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Our daughter held hOur family’s experience with the Sonesta was perfect. And I don’t mean the kind of perfect that meets expectations, where everybody walks away saying, “Well, that was nice.” The Sonesta was the kind of perfect that has our GUESTS writing thank you notes to US for choosing that venue.
Theresa Anthony was a genius at guiding the planning of our event. She was available for questions via telephone and email, and responded quickly to any questions we asked. Every detail was executed seamlessly. I would not hesitate to put any event in her hands.
The venue was the ideal setting for our families and friends as well. The quality of the guest rooms is what you would expect from a true resort – well-stocked, exceptionally clean, and up-to-date. Because it is centrally located, guests had a great opportunity to easily explore the island.
The food. I need to tell you about the food. Because we decided on a morning wedding (10:30), the reception was a glorious brunch. The quality of the food and the courtesy of the servers was far above expectations.
The Sonesta provided us with a beautiful setting, great common areas to gather, high quality food and beverages, at a very reasonable price.Our daughter held hOur family’s experience with the Sonesta was perfect. And I don’t mean the kind of perfect that meets expectations, where everybody walks away saying, “Well, that was nice.” The Sonesta was the kind of perfect that has our GUESTS writing thank you notes to US for choosing that venue.
Theresa Anthony was a genius at guiding the planning of our event. She was available for questions via telephone and email, and responded quickly to any questions we asked. Every detail was executed seamlessly. I would not hesitate to put any event in her hands.
The venue was the ideal setting for our families and friends as well. The quality of the guest rooms is what you would expect from a true resort – well-stocked, exceptionally clean, and up-to-date. Because it is centrally located, guests had a great opportunity to easily explore the island.
The food. I need to tell you about the food. Because we decided on a morning wedding (10:30), the reception was a glorious brunch. The quality of the food and the courtesy of the servers was far above expectations.
The Sonesta provided us with a beautiful setting, great common areas to gather, high quality food and beverages, at a very reasonable price. -
Quality of service
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Annabel Sent on 10/15/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The sonesta was the perfect venue for our wedding and wedding rehearsal dinner. Theresa Anthony is lovely and responsive and made the wedding planning process easy! We did not have a planner, nor did we need one thanks to Theresa. The pavilion was a beautiful location for our reception, and it was a blast! The sonesta was flexible and we were able to turn our wedding vision into reality.The sonesta was the perfect venue for our wedding and wedding rehearsal dinner. Theresa Anthony is lovely and responsive and made the wedding planning process easy! We did not have a planner, nor did we need one thanks to Theresa. The pavilion was a beautiful location for our reception, and it was a blast! The sonesta was flexible and we were able to turn our wedding vision into reality. -
Quality of service
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