Smoky Mountain cakes Reviews
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4.5 out of 5 rating
4.5 Very good
4.5 out of 5 rating
29 Reviews
90% recommend it
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Quality of service 4.5 out of 5 rating
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Average response time 4.6 out of 5 rating
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Professionalism 4.5 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 4.5 out of 5 rating
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User photos
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Taylor Sent on 08/21/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amber was awesome to work with! The cake was delicious and delivered on time. My grandmother and my husbands grandma were actually fighting over the last piece! It was delicious and exactly what I had envisioned.Amber was awesome to work with! The cake was delicious and delivered on time. My grandmother and my husbands grandma were actually fighting over the last piece! It was delicious and exactly what I had envisioned. -
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Joanna H. Sent on 09/28/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wedding cake
Our wedding cake was beautiful and delicious! They were very accommodating, helpful and nice to work with when choosing a cake and ordering. We was able to order some tasting cakes prior to the wedding to decide which flavor we wanted at a reasonable price.Our wedding cake was beautiful and delicious! They were very accommodating, helpful and nice to work with when choosing a cake and ordering. We was able to order some tasting cakes prior to the wedding to decide which flavor we wanted at a reasonable price. -
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Gail H. Sent on 11/04/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Mrs. Gail Hernandez
This process was so simple and easy. I went online picked out my cake, called and ordered it, and paid for it over the phone. The day of the wedding they delivered it to the hotel we were staying at. I made a minor change on the cake that was pictured because of my cake topper and when it arrived it looked exactly like it was suppose to look. The cake was delicious also! I recommend Smoky Mountain Cakes to anyone.This process was so simple and easy. I went online picked out my cake, called and ordered it, and paid for it over the phone. The day of the wedding they delivered it to the hotel we were staying at. I made a minor change on the cake that was pictured because of my cake topper and when it arrived it looked exactly like it was suppose to look. The cake was delicious also! I recommend Smoky Mountain Cakes to anyone. -
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Katrina Sent on 12/08/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Smoky Mountain Cakes were great! They made the cake of my dreams and it was really delicious.
They delivered to the restaurant free of charge! It was a beautiful "naked" caked covered in berries!
Smoky Mountain Cakes were great! They made the cake of my dreams and it was really delicious.
They delivered to the restaurant free of charge! It was a beautiful "naked" caked covered in berries!
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Quality of service
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Susan Sent on 05/30/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Our cake was so beautiful we didn't want to cut it! And it tasted so good! There are just no words to describe how wonderful they did! We had 3 tiers with red velvet and Italian cream and both were to die for. They dyed the roses the exact color we wanted to match everything! And used real roses so we could smell them the entire reception. We couldn't of asked for anything more.Our cake was so beautiful we didn't want to cut it! And it tasted so good! There are just no words to describe how wonderful they did! We had 3 tiers with red velvet and Italian cream and both were to die for. They dyed the roses the exact color we wanted to match everything! And used real roses so we could smell them the entire reception. We couldn't of asked for anything more. -
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Courtney Sent on 12/08/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The cakes are absolutely gorgeous! They work with you to make every detail just perfect. Taste is marvelous and a descent price.The cakes are absolutely gorgeous! They work with you to make every detail just perfect. Taste is marvelous and a descent price. -
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User2194033 Sent on 06/23/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Very happy with the communication both by phone and email. They did a great job creating a cake for my cousin from a picture I sent them as we live in Illinois! They even helped me out in a pinch with cake decor as I was having trouble finding what I wanted. Cake was beautiful and delicious! I highly recommend them.Very happy with the communication both by phone and email. They did a great job creating a cake for my cousin from a picture I sent them as we live in Illinois! They even helped me out in a pinch with cake decor as I was having trouble finding what I wanted. Cake was beautiful and delicious! I highly recommend them. -
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User2057099 Sent on 03/03/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Smoky Mountain Cakes did a fantastic job on my cake! Thank you for making the cake blue on the inside per my request. It was so moist and delicious!Smoky Mountain Cakes did a fantastic job on my cake! Thank you for making the cake blue on the inside per my request. It was so moist and delicious! -
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Leah Sent on 10/31/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Our wedding cake was beautiful! It was beyond what we had hoped for. It was delicious as well!Our wedding cake was beautiful! It was beyond what we had hoped for. It was delicious as well! -
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User1930707 Sent on 11/19/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
My wedding cake was jaw-dropping beautiful. It looked so nice we didn't want to eat it, but we did and it tasted amazing. Great job!!!My wedding cake was jaw-dropping beautiful. It looked so nice we didn't want to eat it, but we did and it tasted amazing. Great job!!! -
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Leah Sent on 06/03/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
They were absolutely wonderful to work with. They made the cake exactly like I had asked. It was beautiful and tasted amazing. The fresh strawberry layers we had inside we awesome!They were absolutely wonderful to work with. They made the cake exactly like I had asked. It was beautiful and tasted amazing. The fresh strawberry layers we had inside we awesome! -
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Sarah Sent on 07/15/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We used this company at the recommendation of our wedding venue, Honeysuckle Hills. The staff was super flexible in giving us exactly what we wanted, and the cake was delicious! It looked perfect at our reception, and I can't wait to take a bite of the cake topper in our freezer at our one-year anniversary!We used this company at the recommendation of our wedding venue, Honeysuckle Hills. The staff was super flexible in giving us exactly what we wanted, and the cake was delicious! It looked perfect at our reception, and I can't wait to take a bite of the cake topper in our freezer at our one-year anniversary! -
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Tish Sent on 11/04/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Smokey Mountain Cakes did an A+ wedding cake and grooms cake for my daughters wedding. Their prices are reasonable and service is professional. My daughter was very particular as to what she wanted and we did compare their prices and service with other places, we could not have made a better choice. They were able to deliver above and beyond our expectations. Her cake was beautiful and delicious. The grooms cake was just awsome, special thanks to Mary for her hard work on making his deer antlers and shotgun shells...everyone loved it!Smokey Mountain Cakes did an A+ wedding cake and grooms cake for my daughters wedding. Their prices are reasonable and service is professional. My daughter was very particular as to what she wanted and we did compare their prices and service with other places, we could not have made a better choice. They were able to deliver above and beyond our expectations. Her cake was beautiful and delicious. The grooms cake was just awsome, special thanks to Mary for her hard work on making his deer antlers and shotgun shells...everyone loved it! -
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Margaret Sent on 11/03/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We wanted a beautiful for our special day. We searched many places.....we are very happy we chose Smith Mountain Bakery.....it. was the most beautiful cake.....fresh...prompt service.....great and helpful staff.....the guests were very impressed......the cake was delicious!!!!! We had the pudding filled cake....so devine.........Highly recommended!!!!!!We wanted a beautiful for our special day. We searched many places.....we are very happy we chose Smith Mountain Bakery.....it. was the most beautiful cake.....fresh...prompt service.....great and helpful staff.....the guests were very impressed......the cake was delicious!!!!! We had the pudding filled cake....so devine.........Highly recommended!!!!!! -
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Susan Sent on 07/24/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Smoky Mountain Bakery created two stunning cakes for my wedding. We had an elegant, and beautiful wedding cake, as well as a non-traditional groom's cake. Both cakes tasted amazing as well. Smoky Mountain Bakery was very attentive to our requests and even went above and beyond out expectations. The groom's cake, which was a "Sons of Anarchy" cake wasn't even on their menu, but they altered a similar cake to create it for us and it turned out awesome!! I would definitely use them again!!Smoky Mountain Bakery created two stunning cakes for my wedding. We had an elegant, and beautiful wedding cake, as well as a non-traditional groom's cake. Both cakes tasted amazing as well. Smoky Mountain Bakery was very attentive to our requests and even went above and beyond out expectations. The groom's cake, which was a "Sons of Anarchy" cake wasn't even on their menu, but they altered a similar cake to create it for us and it turned out awesome!! I would definitely use them again!! -
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Crystal Sent on 06/14/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Beautiful cake! Best tasting cake I have had in a long time!Beautiful cake! Best tasting cake I have had in a long time! -
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Edna Sent on 04/09/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The cake was exactly as I ordered and was delivered and I got rave reviews from the wedding guests.The cake was exactly as I ordered and was delivered and I got rave reviews from the wedding guests. -
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Nadine Sent on 10/27/20115 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I picked this vendor from an online listing as I live out of state..I needed a bakery that would deliver for us. I was absolutely delighted with the service I recieved from SMC! The person I spoke with when ordering my cake gave me her undivided attention even though I was calling during one of their most busy weeks of the year. Other than the fact that I wanted a very small cake with fall colored flowers, I left the design of the cake up to them.
On the day of my wedding, traffic was extremely heavy in Pigeon Forge. SMC called my cell to let me know that they would be a bit late delivering my cake BUT it was delivered less than 5 minutes after we arrived at the restaurant for our dinner. The cake was beautiful and everything I wanted it to be. The cake itself was very fresh and moist. The only thing I would have changed was that I would have put a filling in the middle instead of just frosting.
Thanks to Smoky Mountain Cakes for helping making our wedding day so special...I picked this vendor from an online listing as I live out of state..I needed a bakery that would deliver for us. I was absolutely delighted with the service I recieved from SMC! The person I spoke with when ordering my cake gave me her undivided attention even though I was calling during one of their most busy weeks of the year. Other than the fact that I wanted a very small cake with fall colored flowers, I left the design of the cake up to them.
On the day of my wedding, traffic was extremely heavy in Pigeon Forge. SMC called my cell to let me know that they would be a bit late delivering my cake BUT it was delivered less than 5 minutes after we arrived at the restaurant for our dinner. The cake was beautiful and everything I wanted it to be. The cake itself was very fresh and moist. The only thing I would have changed was that I would have put a filling in the middle instead of just frosting.
Thanks to Smoky Mountain Cakes for helping making our wedding day so special... -
Quality of service
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Angela Sent on 10/18/20115 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Excellent service. Great communication for planning a long distance wedding. Cake tasted great and looked fantastic. They even delivered to the florist!Excellent service. Great communication for planning a long distance wedding. Cake tasted great and looked fantastic. They even delivered to the florist! -
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Rochelle Sent on 09/15/20115 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The cake was beautiful and delicous!The cake was beautiful and delicous! -
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Heather Sent on 06/30/20105 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Such a pleasure to do business with. Quality communication and service! My cake was more beautiful than I could've imagined!! Price was extremely reasonable.Such a pleasure to do business with. Quality communication and service! My cake was more beautiful than I could've imagined!! Price was extremely reasonable. -
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Joan Sent on 10/06/20105 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
My wedding cake was absolutely perfect. It was so great of Smoky Mountain cakes to deliver to my cabin. I would have hated to see the outcome of my cake if I would have had to drive it up that windy mountain road myself. They were very professional and offered so many different flavors and fillings that I had a hard time deciding!! Overall it turned out great!My wedding cake was absolutely perfect. It was so great of Smoky Mountain cakes to deliver to my cabin. I would have hated to see the outcome of my cake if I would have had to drive it up that windy mountain road myself. They were very professional and offered so many different flavors and fillings that I had a hard time deciding!! Overall it turned out great! -
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Jennifer Sent on 10/29/20075 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I sent a few pictures of some ideas I had and our cake came out perfectly. I received many compliments on how well it went with the rest of the reception as well as the taste. The cake was delivered to the restaurant with no problems.I sent a few pictures of some ideas I had and our cake came out perfectly. I received many compliments on how well it went with the rest of the reception as well as the taste. The cake was delivered to the restaurant with no problems. -
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Ashley Sent on 06/06/20174.8 out of 5 rating
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Quality of service 4.5 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 5.0 out of 5 rating
Our wedding cake was was a simple 3 tier cake with red velvet and marble cake. They made it look exactly like the picture I submitted and tasted great! The guests loved it, it was affordable. Their communication was fantastic and they deliver!!Our wedding cake was was a simple 3 tier cake with red velvet and marble cake. They made it look exactly like the picture I submitted and tasted great! The guests loved it, it was affordable. Their communication was fantastic and they deliver!! -
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User1415207 Sent on 11/01/20134.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 4.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great friendly staff, cake and cupcakes were beautiful and yummy!!
I would highly recommend!
Great friendly staff, cake and cupcakes were beautiful and yummy!!
I would highly recommend!
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Quality of service