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Signature Manor
    (14 Reviews)
6968 Howell-Sugarland Rd
Houston, TX 77083 (map)
Services: Ceremony, Reception, Rehearsal Dinner
On-site catering: Yes
Outside catering: Yes
Maximum capacity: 660
 
 
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4.6 out of 5.0
4.6
out of 5.0
Quality of Service:
 (4.5/5.0)
Responsiveness:
 (4.8/5.0)
Professionalism:
 (4.6/5.0)
Value:
 (4.5/5.0)
Flexibility:
 (4.6/5.0)
 
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HaticeThomasLaws
Wedding:
10/15/2011
1 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
DJ, Flowers & Decor, Event Production, Ceremony & Reception Venue
 
This venue was a dream come true! We came to Signature Manor for linen rentals at the advice of my Mom. She knew that once we stepped into the venue we would fall in love, and boy was she right. We went from renting linens to booking the venue. We knew that we wanted our day to be perfect and Signature Manor gave us Perfection! If I could do all over again I wouldn't have changed a thing! The manager, Katherine, even had an emergency kit on hand for removing makeup that a bridesmaid got on my dress. She had it removed before I could even stress over the stain. The crew there is solid and the venue is something out of a fairytale. Thank you Signature Manor for everything!
Signature Manor responded with the following comments:
Thank you Hatice and Theo for choosing Signature Manor. It was such a memorable event. Thank you so much for your live review.

To view the live review click below:
http://youtu.be/Z_qTCiF7o3A

-Signature Manor-
 
PrincessHollywood
Wedding:
09/03/2011
5 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Ceremony & Reception Venue
 
I had my wedding at the AMAZING venue of Signature Manor on September 3rd, 2011. From the first time my husband and I set foot in the venue our breath was taken away! It is a beautiful place of pure elegance and luxurious touches. The customer service and kindness of Katherine Cheng and her staff was what makes Signature Manor an all around excellent place to host such a special event. The staff is one who cares and is there to take care of your every need. They have tasty vendors for food and cake choices that are included in your package. They have awesome linen choices, and if you want something different they will help you find it. From the minute details, to the grand scheme of things Signature Manor's staff is all over it. Katherine went above and beyond the call of duty to insure that our wedding was absolutely beautiful and flowed well. I booked the venue in June of 2010 and was there almost every month or so to just take a look and chat with Katherine and her team! I was one of those brides that had to make sure everything was going to go well and just to peep in at the venue and see how pretty it was going to be. Signature Manor has so many different options to make your wedding beautiful! My wedding was one that will go down in history as the most fun, beautiful, and loving weddings I and my guests have ever attended. Thank You Signature Manor for everything you did to make our wedding "The Wedding of 2011"

Love,

Krystal and Joaquin
Signature Manor responded with the following comments:
Thank you so much for your kind words. We had blast working with the both of you. We feel honored to have you celebrate your wedding at Signature Manor. Please visit us anytime in the future.

Hugs,
From the Signature Manor Staff!
 
EBONIQUE
Wedding:
06/18/2011
6 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Ceremony & Reception Venue
 
I was a unexperienced bride with little help on the whole wedding planning process. My husband and I started our venue search process about 2 months after he proposed to me. We searched all over Houston literally! We found beautiful places that had more to offer on the outside rather than on the inside and were overpriced as well as venues that were priced nice with very little appeal to the eye. We were beginning to feel like we would not find what WE were looking for all in one package. We already had where our ceremony would take place, so we just needed a nice, comfortable location for our reception. I noticed a few times on Facebook I would get these notifications from Signature Manor on offers to have our wedding there. We set up an appointment and from START we knew that this was our reception location. Our rep was Akshay and Marie and they were both great and accomodating through the whole process. You get your money's worth and then some with this location. The food was GREAT, the cake that comes with the package was AWESOME and my florists enhancements only added a touch of class with the enhancements!!!! The venue was georgeous and we had a beautiful white dance floor which our families enjoyed the whole night! The decor I mean everything provided by this venue was just awesome!!! I highly reccomend this venue as they hosted one of the best days of my life and made it as memorable as I could have imagined. Keep up the great work!
 
CC
Wedding:
01/16/2010
2 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Ceremony & Reception Venue
 
The staff at Signature Manor were great. From the first step to the day of they paid attention to every details and made my event really special.
We were very impressed with her services and she went above and beyond to help us. She walked us through all of the decisions and planning throughout the process. The location is really grand and gorgeous. The spandex chair covers had that sleek and sexy look. The ballroom was very new and the overlays were very unique. Even the bathrooms looked beautiful.

They made my event look amazing. From the great wait staff to the delicious food it was pleasing to me and my guests.

The price was really reasonable for all the things that we got. Everyone there was so nice from start to finish.

I would recommend this location.
 
csdmltc
Wedding:
09/19/2009
3 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Ceremony & Reception Venue
 
I love Signature Manor and their staff! They are the most genuine people I've met. They are so easy to work with and they really put a lot of thought into planning and coordinating your event. Thank you so much for everything! Our wedding was amazing!
 
Tchill
Wedding:
08/08/2008
1 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Ceremony & Reception Venue
 
This was a perfect setting for a perfect wedding!! Our decor was just the way we wanted it and the food was delicious! Not to mention, the staff was very professional and flexible on accommodating our wants and needs. I would recommend this venue for every bride who wants a picture perfect wedding. Especially with the wrap around stair cases and fountains. Our wedding was a blast and unforgettable!
 
tbaa
Wedding:
01/09/2010
1 Reviews
4.8
out of 5.0
Quality of Service:4.5 out of 5.0(4.5/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:4.5 out of 5.0(4.5/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Ceremony & Reception Venue
 
I was worried at first since we were last minute. We had to scramble to get a location. Lucky for us they were available and so willing to work with us. Overall my experience with signature manor was wonderful. The staff was friendly and the service was on par. They really came through for me when I was in a bind. I would definitely use them again and have already recommended them to my friends.

They even helped me find the perfect vendors. And took care of all my needs.
Everything was so perfect.
 
Thomas
Wedding:
01/22/2011
1 Reviews
4.7
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:3.5 out of 5.0(3.5/5.0)
Services Used:
Wedding Cake, Catering, Flowers & Decor, Wedding Planning, Event Rentals, Ceremony & Reception Venue
 
The venue was very beautiful to begin with. The grand stairs in the foyer created a grand and elegant feeling as you enter the venue. We had our cocktail hour there and all of our guests were impressed with the setup and how beautiful it is. There is little decoration needed. The ballroom was also beautiful, with the awesome lighting and dancefloor. The staff was very professional and well organized. They were able to bring the picture we had in mind a bring it to life. They were also very flexible with the vendors which we wanted to use. During the reception, they kept track of time, was very attentive and ensured everything went smoothly. All of our guests complimented us for the professional staff that Signature Manor had provided us.

The only negative comment I have is on the catering of our dinner. My biggest concern was taste and portion, which was excellent at the tasting at Post Oak Grill. I asked the executive chef that the food that evening will be "exactly like this." He replied right back that it will be, minus the basmati rice, looking straight in my eyes. My wife took a snapshot of the plate with her camera phone. A few weeks before the wedding, I expressed my concern to our coordinator there at Signature Manor on the portion and taste and she said not to worry. Nonetheless, the portions were much smaller that evening, nearly half. I'm not sure if this is Signature Manor's first time working with them.

Overall, I would highly recommend Signature Manor for the reception or for both the reception and ceremony. I've been to probably 80% of the venues here in Houston, and I think Signature Manor is by far, one of the most beautiful and very reasonably priced compared to the others.
 
ashnicsparks
Wedding:
08/05/2011
2 Reviews
4.6
out of 5.0
Quality of Service:4.0 out of 5.0(4.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:4.0 out of 5.0(4.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Ceremony & Reception Venue
 
Signature Manor gave us a great package for our wedding ceremony and reception. They were so kind and accomodating - whatever we envisioned or wanted, they made it happen. They already had a list of vendors for us to work with and get discounted prices, which saved us tons of time and money. They also provided us with a coordinator who handled everything related to the venue. Overall, I feel like we got the best venue and service for a reasonable price. Our wedding was amazing thanks to the Signature Manor staff!
 
cecilia chang
Wedding:
07/22/1972
1 Reviews
4.5
out of 5.0
Quality of Service:4.0 out of 5.0(4.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:3.5 out of 5.0(3.5/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Ceremony & Reception Venue
 
It's nice and great service.
 
MARCELA
Wedding:
08/19/2011
5 Reviews
4.4
out of 5.0
Quality of Service:4.5 out of 5.0(4.5/5.0)
Responsiveness:4.5 out of 5.0(4.5/5.0)
Professionalism:4.5 out of 5.0(4.5/5.0)
Value:4.5 out of 5.0(4.5/5.0)
Flexibility:4.0 out of 5.0(4.0/5.0)
Services Used:
Ceremony & Reception Venue
 
I LIKE THE SERVICE AND VALUE
 
mbenzon
Wedding:
10/10/2010
5 Reviews
4.4
out of 5.0
Quality of Service:4.0 out of 5.0(4.0/5.0)
Responsiveness:4.5 out of 5.0(4.5/5.0)
Professionalism:4.5 out of 5.0(4.5/5.0)
Value:4.5 out of 5.0(4.5/5.0)
Flexibility:4.5 out of 5.0(4.5/5.0)
Services Used:
Ceremony & Reception Venue
 
My brother got married here in May 09. Even though it was the "back-up" venue, the staff was professional in getting all the arrangements together. They were very helpful and accommodating.

It was a huge venue and we used the entire building (approx. $20K to rent the place plus cash bar). There was a place on the 2nd floor for the groom and his men which was separated from the bride and her women. Gorgeous walk down the staircase. The large group pic in the foyer was priceless! Ample parking and very clean restrooms was a plus.

The only problem was that some of the food that was saved in the kitchen for guests to take home seemed to have disappeared.

I recommend this place if you need a large venue and want to save some money.
 
prauda
Wedding:
07/10/2010
3 Reviews
4.1
out of 5.0
Quality of Service:4.0 out of 5.0(4.0/5.0)
Responsiveness:4.0 out of 5.0(4.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:3.5 out of 5.0(3.5/5.0)
Flexibility:4.0 out of 5.0(4.0/5.0)
Services Used:
Ceremony & Reception Venue
 
At Signature Manor, they were very professional and helpful. Especially the day of the wedding. They tried to accomodate to my needs.
 
laura_beth9 and mario
Wedding:
06/27/2009
10 Reviews
2.9
out of 5.0
Quality of Service:2.5 out of 5.0(2.5/5.0)
Responsiveness:4.0 out of 5.0(4.0/5.0)
Professionalism:2.0 out of 5.0(2.0/5.0)
Value:2.0 out of 5.0(2.0/5.0)
Flexibility:4.0 out of 5.0(4.0/5.0)
Services Used:
Ceremony & Reception Venue
 
This was not our first choice venue. Our original venue was booked over a year before our wedding but it was a new construction. We were told 6 weeks before the wedding that the venue would not be done in time so we were forced to look for another venue. We called every venue we could find who could hold our 500 guest wedding and this was the only venue available with our wedding date open. The venue is gorgeous so we thought we hit a home run for finding them. And they assured us that our wedding would turn out just the way we wanted.

Now where to start with the issues....

We were told the dancefloor would be big enough for our party. We stressed to them several times how important a big dancefloor is to a Hispanic wedding. Well turns out their dancefloor is tiny. And they supposedly didn't have any extra flooring to make it any bigger. They claimed to have just gotten a new dancefloor and sold the old one. So we were forced to order another dancefloor from an outside company just 4 days before our wedding.

The Monday before our wedding, my complimentary wedding coordinator from the venue emailed me to ask if I needed a cake table, sign in table, gift table, head table, etc. Because apparently those were not part of the standard room set up and I would have to pay for each of those. That's the most ridiculous thing I'd ever heard!!

Not only that, but they did not set up the venue with the 50 tables we were promised in our contract. Instead they claimed they could only fit about 43 which left some guests with no seats.

We also got ripped off on drinks. Our caterer supplied canned coked which HEP Signature Manor agreed to sell for $.50 (to cover the cost of ice) until they ran out. Instead of selling each can for $.50, they filled a tiny cup with ice and poured from the can to the cup. And their bar did not accept cash. All guests had to buy tickets and trade those in at the bar. The majority of our guests complained about getting ripped off with the whole ticket process.

All in all, I'd say HEP Signature Manor is all about the money. They want your money and don't care much about making your dream day come true. They knew we were already in a bind with having to come out of pocket with paying for a change of venue just weeks before our wedding. They convinced us they'd take care of us but once we signed that contract, everything changed.
Signature Manor responded with the following comments:
We appreciate your response to your experience with Signature Manor.

1) Dance Floor was 24 by 24 and during the planning meeting the venue planner did vertify and show the size of the dance floor. The room fits over 500 ppl but if you add more dance floor pieces or buffet tables it takes up the square footage of the ballroom. So prior to the day of the event. We gave the client a floor plan to approve.

2) We charge for linens for the extra tables requested that are beyond the scope or contract.

3) We do not allow outside Beverages to our location. Our boss made a special exception due to the situation that your old venue was not finished and did not want to stress the couple. So we only charged 50 cents for ice, real glasses, and the labor to run the glasses back and forth. Since we let you provide your outside catering we do not make money off your food or even your sodas.

4) Cash Bar & Tickets: Most venues & Hotels use the ticket system to purchase cocktails from the bar. The price that we offered was really reasonable. The beer was only $3.00 and top shelf Cocktails were $6.00 a glass. Most places are 15% to 20% higher than our pricing. Not only that we offered 20 tickets to the family as a gift..
So I am not sure why the client felt ripped off by the ticket process.

We want to make the clients day perfect as possible, This is why we spend so much time speaking with our client and confirming all the details. Since it was a venue change at 6 weeks prior to the wedding our staff worked overtime, worked weekend to meet up with the client, constant communication, and even had extra staff to help at no additional charge.

We love our clients and are here to take care of them.
 
713-541-1000
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4.6 out of 5.0
4.6
out of 5.0