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Weddings

Signature Manor Reviews

Signature Manor View more information

Reviews

4.8 out of 5 rating
44 Reviews
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    4.8 out of 5 rating
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95% Recommended by couples

Awards

44
WeddingWire Couples' Choice Awards 2015 Winner
WeddingWire Couples' Choice Awards 2014 Winner
WeddingWire Couples' Choice Awards 2012 Winner
  • Simi
    Simi I. Sent on 06/04/2019
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    Awesome Experience!

    Bonnie was amazing! I would highly recommend going here if you ever need a venue that is in the Sugarland/Bellaire area. They really work with you and try to stay within your budget as much as possible. You just have to ask, and let them know your thoughts. They're the best!

    Signature Manor's reply:

    Hi Simi, Thank you so much for your review! We are so honored that you considered us for your special day and we wish you all the best. Warm regards, Bonnie and the Signature Manor Team
  • C
    Ciera D. Sent on 07/06/2019
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    Best Venue

    I have nothing but good things to say about Signature Manor! From the very first day my family and I walked in their doors, they were very welcoming. They are very accommodating and flexible. They honestly had me with their amazing hot chocolate. Abria, my coordinator was attentive and carried out the vision my husband and I had for our wedding which took place on June 29th, 2019. Staff was great, food was amazing and their preferred vendors were great to work with. The venue itself is very beautiful. I would definitely recommend anyone to this venue.

    Signature Manor's reply:

    Thank you so much for choosing Signature Manor it was such an honor and pleasure to be apart of big day. Abria and I thank you for spending your days with us and we will miss you. We wish you a lifetime of love and happiness.
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    Christine Sent on 06/11/2019
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    Signature manor

    The staff at Signature Manor are not only attentive they are professional. I recommend Katherine and Abria to anyone looking to have their dreams come true!
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  • E
    Erika Sent on 01/03/2019
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    My Wedding

    I had my wedding here in September of 2018. From the moment I first interacted with the staff I had nothing but great experiences ! The two people I work with the most were Akshay and Abria. They were both phenomenal!! I chose the all inclusive package with on their end worked out perfectly perfectly . They scheduled all of my meeting and most of them were scheduled in house at the venue. The explained everything in great detail and made my payment schedule. The venue itself if gorgeous with and elevator, spiral staircases, large brideal suite with acces to the upstairs outdoor balcony. The food was excellent along with the decor and bar service ! I loved everything about my wedding with 3 exceptions .
    - the photographer that I chose through the venue with my package ( there is more than on option for photographers with the package) was average at best . He came alone so he missed a lot of key photos . Some of his jokes/remarks were not rude. He made no attempt to contact me unless I reached out to him first . If I had to do it all over again I would have used the other photographer or brought in one of my choosing
    -the videographer also included in the package I chose, however we did spend and additional $1500 for the package that included the highlights clip . In is not past our 4 month anniversary and we still don’t have anything from them . They keep pushing the date back as to when we will receive our videos and it’s veet disappointing. What’s worse is their communication. They are very professional in person and over the phone, however they are terrible about communicating with you when you’re not in person with them. My husband tried getting in touch with them before and on the day of the wedding to see when they would be arriving and never got in contact with them . They just showed up . After the wedding we had to keep calling,texting, and emailing them to see when we would be receiving everything. Hopefully their quality of work is great, I’m not sure when I’ll even find out .
    -the Hotel Hilton Houston Westchase that the venue partners with for our of town guest ... I worked with Tricia Tebo . Throughout the process and over the phone she was always very pleasant, however the weekend of the wedding was a nightmare for my guests . I had to pay additional for them to pass out my welcome bags, as well as for a shuttle to pick up and drop off guests to the wedding venue . The shuttle was supposed to be a van that held up to 10 guests . However Tricia failed to tell me that the van they had was in the shop and they had a small 4 ford sedan in its place, even though he charged me the full amount. Then at the end of the night they never came back to get my guests . I’m so grateful to Akshay and his team as they found a way to get all of my guests back to the hotel. They also were not passing out my welcome back until I called 3 times after I had over 10 guests say they never received them . The hotel itself is average at best and the staff was not nice to my guests . One of my bridesmaids staying at the hotel who was 8 months pregnant at the time requested a refrigerator and took a day and a half before it was delivered to her room .

    My main 3 concerns weren’t with the venue or it’s staff but some of the people they work with . All that being said I want to bring back the focus on the venue itself . If I had to do it all all over again I would 10000000% pick signature manor again. Their cake partner Cakes by Gina was AMAZING. Best wedding cake I’ve had in my life . She was also very sweet an accommodating! One of their flower partners Miranda’s Floral was also excellent! She worked with my budget and made sure I had exactly what I wanted . She was also very accomating as well . The photo booth staff was excellent! I can’t say enough how glad I am I chose Signaure Manor as my venue it was truly amazing !

    Signature Manor's reply:

    Thank you for taking time to submit a review, we truly value all feedback from our amazing clients. We are grateful to hear Signature Manor's services exceeded the expectations you set for your big day. We pride ourselves in excellent customer service and expect the same for all vendors and partners we recommend.

    We know that everyone's taste is different and every photographer's artistic style is unique. Because of this we try to give multiple options for our clients to choose from to assure they're satisfied with the services they receive.

    We're sorry to hear that you had a challenging experience with our videographer. We understand how important it is to have the products that you were promised, especially when it comes to your big day. When we saw your review, we reached out to the videographer to ensure that you would receive your video.

    This was a first that we've had any problems with either the Hilton or Tricia, so we were very surprised when we found out about the issues you experienced. As a compliment to Signature Manor clients, the hotel provides shuttle service to and from the venue. However, they do charge an "after hours" fee for shuttle services provided outside of their standard shuttle hours. Once we were made aware of the situation, we immediately got a 33 Passenger Shuttle from one our transportation contacts in less then 45 mins. As a planning firm we always have a plan B to ensure your event is successful. Additionally, we scheduled a meeting with Tricia to ensure these issues will not occur in the future. Thank you for bringing these items to our attention, we are glad that we were able to assist you.

    Again it was such a pleasure and honor to have you choose Signature Manor as your wedding venue and so happy that our staff has exceeded your expectations. We truly appreciate your business.
  • Melody
    Melody Sent on 04/18/2017
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    I am having my wedding reception at Signature Manor in March, and I have to say this is the perfect place. As everyone know, planning a wedding is a bit overwhelming, but the staff and the event coordinators know what they are doing. I found Signature Manor after visiting just about every wedding venue in Houston, and after all the crazy prices we got, we realized that Signature Manor gives you the most bang for your buck. Every penny will count for something when planning an event at Signature Manor. Not only do they provide with the basic necessities of a wedding reception, but Signature Manor goes above and beyond to make your dream wedding come to live because they are able to provide everything from A-Z. This is a beautiful and one-of-a-kind venue that you don't want to miss out on.
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    Charles Sent on 12/20/2018
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    Excellent service provided

    This venue was the only place we looked at and there was no new to looo at others. From the moment we walked in we knew that we would have our wedding there. The staff and management were extremely helpful and accommodating. Our day was a success.

    Charles and Timmothy George
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    Mrs. I. Sent on 10/05/2020
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    Unmatched Service and Experience

    I had the pleasure of having my Nigerian Traditional Wedding at Signature Manor on 01/04/18. The whole event was beautiful, well coordinated and truly perfect! Ms. Katherine, Abria (the coordinator we worked with) and the entire team were very organized, professional and simply went above and beyond for us. They did everything for our wedding so beautifully; the entire day of the wedding went by so flawlessly that we actually had nothing to worry or stress about. We had well over 400 guests for our wedding but Ms. Katherine, Abria and the team made certain that everything was taken care of impeccably.

    I do not think I have enough words to express my sincere gratitude to Signature Manor. If you are looking for a beautiful venue with excellent service, please go with them... you will not regret it! We are so grateful and appreciative of you! Thank you for making our day memorable!!
  • J
    Jemyre Sent on 01/13/2017
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    Awesome place, awesome staff. It's beautiful inside! They were willing to accommodate all of my desires. i absolutely recommend this place for everyone having an upscale event. Bonnie is amazing, prompt, attentive and kind. Catherine matches my creative style. I had an amazing experience

    Signature Manor's reply:

    Thank you Jemyre for all your kind words and review. It was such an honor for us to have you celebrate your special moment at signature manor. We love your vision and was so happy to make it happen for you. We look forward to your next celebration.

    Hugs,
    From Bonnie & Katherine
  • S
    Shakwanna Sent on 09/03/2015
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    My husband and I hosted our 10th anniversary vow renewal here at Signature Manor on August 7th. The ceremony was held in the forum and I absolutely loved it. I did not want the typical seating arrangement but Bonnie, along with the entire SM team, did an exceptional job of creating exactly what I wanted! It turned out more beautiful than I had even imagined it. I definitely recommend anyone to use their beautiful facility.
  • J
    Jerin A. Sent on 05/01/2015
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    We had our wedding reception at Signature Manor and it was absolutely PERFECT! We couldn't have asked for a more accommodating and understanding coordinator. Pallavi, you were awesome! We truly enjoyed working with you. You and the team at Signature Manor made everything so easy for us and were very good about communicating every single detail with me or my family. I would recommend Signature Manor to all my family and friends! Great venue with even better staff!

    Signature Manor's reply:

    Thank you Jerin and Jasmine for your review. It was a pleasure and honor to do your event at Signature Manor.
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    Maureen Sent on 05/01/2015
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    I had my wedding in January at Signature Manor. I must say the place is very beautiful and elegant. I was also impressed by the staff: Pallavi,Akshay and the rest were really nice people to deal with. You could tell that they were genuinely nice people who are not only good listeners but also went out of their way to satisfy their clients. If I were to do it all over again I would still pick Signature Manor in a heartbeat. Thanks guys for making our day a memorable one.
  • User2023478 Sent on 01/26/2015
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    Our mother's birthday was a success because of the quality of service and professionalism that was orchestrated by signature manors staff. I highly recommend this venue for any occasion, because they are very true to what they do.

    Signature Manor's reply:

    Thank You Davin for writing an Online Review for us. It was truly a pleasure for us to plan and coordinate Ms. Elizabeth Birthday Party. Thank You for being such an Awesome Client.

    Love
    Signature Manor Team!!
  • J
    Janet Sent on 10/11/2014
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    Pallavi was awesome, from the day I met her till my glorious day, she stood by me and my now husband and helped us all the way, paying attention to every detail. She is the best.

    Signature Manor's reply:

    Thank you so much Janet for choosing Signature Manor for your big day. Your happiness and satisfaction means so much to us. Thanks again for being such a sweet bride to work with.

    Best Regards
    Signature Manor Team
  • T
    Thad Sent on 05/20/2014
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    We had our wedding reception here. From day 1, when we walked in, we felt like we were talking with friends! There was no rush to get you out for the next appt, in fact, we felt like we were the only customer. The planning process was smooth, we were educated in areas we did't know much about, and there was plenty of communication back and forth. Pallavi was our coordinator, and she did such an amazing job with us. We may have arrived to some appt's stressed and feeling overwhelmed, and after leaving, felt like we were another step closer to our big day! The day of was awesome, gorgeous, and everyone had soooo much fun! The staff working our reception were so nice and attentive! I definitely recommend the Signature Manor for your event, because they definitely leave their mark on your event, helping to make it very memorable! We thank God for leading us here, building great relationships, and making our big day that much more special! :) Thank you!

    Signature Manor's reply:

    Thank you so much Thad and Sandra for choosing Signature Manor. It was an honor for us to have your wedding reception at our venue.
  • P
    Patrick Sent on 10/17/2013
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    Every staff member was help and was willing to go above and beyond what was needed. They accommodated our needs and understood what we needed. It was a pleasure working with Signature Manor and doing our event there.
  • J
    J Sent on 10/16/2013
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    Everyone was super helpful and professional. Our reception was unforgettable and everyone enjoyed themselves very much. Thank you Signature Manor!

    Signature Manor's reply:

    Thank you Jazmin and Daniel for choosing signature manor. It was pleasure working with you guys. Wish you a very happy married life.
  • R
    Roberta Sent on 09/18/2013
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    Our wedding ceremony and reception at the Signature Manor was outstanding! I could not have expected better services. They organized our whole wedding in about 6 weeks and everything turned out just perfect. Our guests were very satisfied and spoke highly of the staff, the services and the whole event. Our event coordinator Pallavi Tyagi was the best! She handled everything with extreme professionalism, but she was also compassionate and understanding. She did much more than I could ever have expected! Katherine Cheng was always present and available for additional support. We loved everything and greatly appreciate for making our special day unforgettable!!!
  • K
    Kathleen Sent on 08/14/2013
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    Signature Manor is a beautiful venue! The minute we walked in, we knew that it was the one! Pallavi and Katherine were an absolute pleasure to work with and they have truly transformed the ballroom to more than anything we could have ever dreamed of. The food and drinks were simply divine and our guests were extremely impressed with the venue as well as the coordinator's attentiveness and talent. Thank you Signature Manor!
  • Nyrobia
    Nyrobia Sent on 03/26/2014
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    Absolutely amazing!!!! We had a few issues but Katherine quickly resolved them and made our day perfect!!! Everyone here is so nice and we appreciate all the helps! You won't regret booking here

    Signature Manor's reply:

    Thank you so much Nyrobia for choosing Signature Manor for your special moment. Your happiness and satisfaction means so much to us. Thanks again for being such a sweet bride to work with.

    -Katherine Cheng
  • K
    Karen Sent on 06/26/2013
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    Awesome staff that will work with you on any budget. Enjoyed working with Katherine and Elissa in making my day great!
  • Dominique
    Dominique Sent on 06/18/2013
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    Signature Manor is a beautiful venue. We had our wedding and reception here. Great place if you want to do both in one place. The staff was very friendly and flexible especially Elissa!! She went above & beyond to make our day go smoothly.
  • User1248073 Sent on 07/18/2013
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    I'm part of a non-profit organization. We hosted an inauguration ceremony at the Signature Manor. The facility is grand and made my event very elegant. The staff is professional and always there to help solve my problems. How can I forgot the food...it was delicious and tasty. The venue is highly recommended.

    Thanks Signature Manor for helping me host the perfect event.
  • T
    Tieshia Sent on 07/18/2012
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    Once upon a time we dreamed of a fairy tale wedding... Our theme was, "A Summer Romance." The hardest thing in the world to do was trust others with the production of our ceremony and reception; but Signature Manor by far exceeded our expectations! Our special day was unimaginable! It is rare that we are at a lost for words, but we are left speechless in regards to describing our satisfaction. Our wedding was over a month ago and we are still receiving daily comments from guest about their overall experience. Everything from the suite accomodations to the food was superb! All the staff was pleasant and very attentive to our needs. Special shout out to our coordinator Uju! She is the best! Ask for her by name! We were beyond pleased and would recommend this venue to couples who want to look back years from now at their footage and still smile at the timeless encounters and memories shared.

    Signature Manor's reply:

    Thank you so much for choosing Signature manor. We are so glad to be able to make your fairy tale wedding come true.
  • H
    Hatice Sent on 11/26/2011
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    This venue was a dream come true! We came to Signature Manor for linen rentals at the advice of my Mom. She knew that once we stepped into the venue we would fall in love, and boy was she right. We went from renting linens to booking the venue. We knew that we wanted our day to be perfect and Signature Manor gave us Perfection! If I could do all over again I wouldn't have changed a thing! The manager, Katherine, even had an emergency kit on hand for removing makeup that a bridesmaid got on my dress. She had it removed before I could even stress over the stain. The crew there is solid and the venue is something out of a fairytale. Thank you Signature Manor for everything!

    Signature Manor's reply:

    Thank you Hatice and Theo for choosing Signature Manor. It was such a memorable event. Thank you so much for your live review.

    To view the live review click below:
    http://youtu.be/Z_qTCiF7o3A

    -Signature Manor-
  • PrincessHollywood
    Krystal A. Sent on 01/17/2012
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    I had my wedding at the AMAZING venue of Signature Manor on September 3rd, 2011. From the first time my husband and I set foot in the venue our breath was taken away! It is a beautiful place of pure elegance and luxurious touches. The customer service and kindness of Katherine Cheng and her staff was what makes Signature Manor an all around excellent place to host such a special event. The staff is one who cares and is there to take care of your every need. They have tasty vendors for food and cake choices that are included in your package. They have awesome linen choices, and if you want something different they will help you find it. From the minute details, to the grand scheme of things Signature Manor's staff is all over it. Katherine went above and beyond the call of duty to insure that our wedding was absolutely beautiful and flowed well. I booked the venue in June of 2010 and was there almost every month or so to just take a look and chat with Katherine and her team! I was one of those brides that had to make sure everything was going to go well and just to peep in at the venue and see how pretty it was going to be. Signature Manor has so many different options to make your wedding beautiful! My wedding was one that will go down in history as the most fun, beautiful, and loving weddings I and my guests have ever attended. Thank You Signature Manor for everything you did to make our wedding "The Wedding of 2011"

    Love,

    Krystal and Joaquin

    Signature Manor's reply:

    Thank you so much for your kind words. We had blast working with the both of you. We feel honored to have you celebrate your wedding at Signature Manor. Please visit us anytime in the future.

    Hugs,
    From the Signature Manor Staff!
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