-
Quality of service
5 out of 5 rating
-
Average response time
5 out of 5 rating
-
Professionalism
5 out of 5 rating
-
Value
5 out of 5 rating
-
Flexibility
5 out of 5 rating
It is difficult for me to describe my gratitude to Shuttle-UM. As our wedding was held at our Alma Matter and Shuttle-UM is the universitys transportation system (and since I actually drove for Shuttle when I was in college) I thought it would be a great tie-in to have Shuttle provide all of the transportation for our guests. How great would it be for a guest to see a giant black and red (with Testudo) bus pull up in front of their hotel to handle all of their transportation needs handled so they can fully enjoy themselves all afternoon and night at our wedding? Well, this is exactly what happened and it was no small feat for Kirsten from Shuttle to pull off. She was extremely helpful and very friendly. She coordinated everything on her end so the transportation went off perfectly. When you are coordinating 4 buses for nearly 200 people, there are lots of things that can go wrong. Not so in this case. The buses were on-time, no one was left behind, and all of the guests were wowed to be riding in the same coach buses as the University of Maryland sports teams. I dont know if I will ever have the opportunity to charter a Shuttle-UM bus again (you must be doing a university event or be a student/factually member), but I am so glad I was able to for my wedding.