Sheraton Springfield Monarch Place Hotel Reviews

Reviews

• Liz Sent on 12/21/2015
  5 out of 5 rating

  5.0
  • Quality of service
    5 out of 5 rating
    5.0
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    5 out of 5 rating
    5.0
  • Professionalism
    5 out of 5 rating
    5.0
  • Value
    5 out of 5 rating
    5.0
  • Flexibility
    5 out of 5 rating
    5.0

  Cannot say enough good things about the staff at the Sheraton. I had a Disney themed wedding here this November, and everything came out just as I would have hoped. Kristen and the rest of the Sheraton staff were so accommodating and understanding of our needs (especially since I have an especially needy family). Anyways, from the ceremony space to the reception room, everything was organized and decorated just as I would have hoped. Awesome staff, AMAZING food, great flexibility, everything you want for your wedding day!
• Kayla Sent on 12/30/2014
  5 out of 5 rating

  5.0
  • Quality of service
    5 out of 5 rating
    5.0
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    5 out of 5 rating
    5.0
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    5 out of 5 rating
    5.0
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    5 out of 5 rating
    5.0
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    5 out of 5 rating
    5.0

  Sam and her staff were so helpful and we loved how everything came out!
• Jessica Sent on 12/23/2014
  5 out of 5 rating

  5.0
  • Quality of service
    5 out of 5 rating
    5.0
  • Average response time
    5 out of 5 rating
    5.0
  • Professionalism
    5 out of 5 rating
    5.0
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    5 out of 5 rating
    5.0
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    5 out of 5 rating
    5.0

  The wedding venue was just perfect. Staff was very accommodating with any requests that we had. Samantha the wedding coordinator was very professional with email responses, inquiries and day of- just so helpful. We would recommend the Sheraton to anyone looking for a reasonable flexible wedding venue!
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• User1392537 Sent on 10/22/2013
  5 out of 5 rating

  5.0
  • Quality of service
    5 out of 5 rating
    5.0
  • Average response time
    5 out of 5 rating
    5.0
  • Professionalism
    5 out of 5 rating
    5.0
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    5 out of 5 rating
    5.0
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    5 out of 5 rating
    5.0

  amazing to work with! loved everything about the experience.
  Beautiful for our new years wedding.
• Sarah Sent on 11/30/2008
  5 out of 5 rating

  5.0
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    5 out of 5 rating
    5.0
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    5 out of 5 rating
    5.0
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    5 out of 5 rating
    5.0
  • Value
    5 out of 5 rating
    5.0
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    5 out of 5 rating
    5.0

  What a terrific event! The value was good for the money. The staff was so kind and helpful. They really made us feel like VIPs. I would recommend this venue to anyone!
• User1210976 Sent on 06/22/2013
  4.8 out of 5 rating

  4.8
  • Quality of service
    5 out of 5 rating
    5.0
  • Average response time
    4.5 out of 5 rating
    4.5
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    5 out of 5 rating
    5.0
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    5 out of 5 rating
    5.0
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    4.5 out of 5 rating
    4.5

  The wedding planner their is an amazing help,after doing a walk-through she sent me a cute card in the mail thanking me for coming to see them. Very friendly and extremely helpful.
• User1965546 Sent on 12/11/2014
  4.6 out of 5 rating

  4.6
  • Quality of service
    4 out of 5 rating
    4.0
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    5 out of 5 rating
    5.0
  • Professionalism
    4 out of 5 rating
    4.0
  • Value
    5 out of 5 rating
    5.0
  • Flexibility
    5 out of 5 rating
    5.0

  Event planner was great! Event room was way too hot & they could not adjust the temperature of the room. Also, the wait staff mixed up some orders and continuously rushed us during service and the cutting of the cake. That was both frustrating and annoying. The price was excellent, the food was delicious and our room was fantastic!

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