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Shelby Lynn's Cake Shoppe
118 W. Emma Ave
Springdale, AR 72764 (map)
Desserts: Cookies, Cupcakes
Health license: Yes
Additional services: Consultations, On-site Delivery, On-site Setup...
 
 
 
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4.5 out of 5.0
4.5
out of 5.0
Quality of Service:
 (4.5/5.0)
Responsiveness:
 (4.4/5.0)
Professionalism:
 (4.6/5.0)
Value:
 (4.4/5.0)
Flexibility:
 (4.5/5.0)
 
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Katie
Wedding:
10/14/2012
5 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Wedding Cake
 
We received rave reviews on our wedding and groom's cake. Jennifer was wonderful to work with. The flavors and design of our cakes were delicious and beautiful. We had a destination wedding and were able to arrange it all through emails and phone calls (my in-laws did the tasting since they live nearby!). We are huge Razorback fans so the helmet shaped groom's cake was a big hit. The wedding cake was just what I wanted - simple and elegant. Jennifer and her team helped make our wedding day perfect.
 
jdoss
Wedding:
05/26/2011
5 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Wedding Cake
 
Our cake was so beautiful, and tasted just as good as it looked! In my experience, wedding cake isn't usually very moist, as the cake is typically made days ahead of time. This was not the case with our cake! Our cake was so moist and delicious! Two weeks later, we were still eating off of it!
 
WES
Wedding:
03/26/2011
1 Reviews
0.6
out of 5.0
Quality of Service:0.5 out of 5.0(0.5/5.0)
Responsiveness:0.5 out of 5.0(0.5/5.0)
Professionalism:1.0 out of 5.0(1.0/5.0)
Value:0.5 out of 5.0(0.5/5.0)
Flexibility:0.5 out of 5.0(0.5/5.0)
Services Used:
Wedding Cake
 
Terrible experience with Shelby Lynn's. We had them make a grooms cake for us and scheduled it over a month in advance. We get a phone call at 9am the morning of the wedding telling us they had lost the email that had the photo they were suppose to make the cake from. We were suppose to pick the cake up at that time!!! After i resent it to them they said they would have it ready by noon. Asked if they could deliver it when it was ready since they had messed up the order and they would not. When we cut into the cake at our reception I knew it was wrong. It had the wrong filling and tasted terrible. Also it wasnt the correct design either. We ended up having to throw the cake away because it was inedible. We called Shelby Lynns to try to resolve the issue and get a refund when we got back from our honeymoon. It took two days to get a return phone call. Once we did, Jennifer was very unprofessional and basically called me a liar saying she had put the correct filling in the cake and our order wasnt suppose to be picked up till noon that day not 9am. She wouldnt give us a refund, only an in store credit because they have a "no refund" policy. Nice way to stand behind your product and make sure your customers are satisfied!!! She actually wanted us to bring in a piece of the cake!!! Ridiculous!!! POOR CUSTOMER SERVICE AND POOR QUALITY OF CAKE!!
 
MrsGreen1
Wedding:
05/01/2010
3 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Wedding Cake
 
Everything was amazing! Their cake flavors where many, we went with untraditional flavors and it turned out great. Months after the wedding people are still talking about the cake.
 
arpost
Wedding:
03/06/2010
5 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Wedding Cake
 
Jennifer at Shelby Lynn's Cake Shoppe is SO talented! I truly believe that she is the best in the Northwest Arkansas Area. I had a minor problem with my cake topper being to heavy for my cake, and thus causing it to lean, but I think that is a rare problem. She was so wonderful to work with and always willing to do what you'd like.
 
Junebugs
Wedding:
02/28/2009
1 Reviews
4.9
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:4.5 out of 5.0(4.5/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Wedding Cake
 
I have never had a better tasting cake or one that looked nicer than the wedding cake that was made by Shelby Lynn's.This is a superb bakery and a must for any wedding.
 
S
Wedding:
08/17/2006
5 Reviews
4.9
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:4.5 out of 5.0(4.5/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Wedding Cake
 
BEAUTIFUL cakes, definitely worth the price (which was also very reasonable). The cake was delivered on time and looked exceptional.

Our guests loved it and still talk about it today. They can do traditional, or very modern; the idea is up to you and they do the rest.

I gave a lot of leeway and said "I want it modern, very modern, with these colors, to feed 125 guests, you do the rest" and the cake was fantastic.

The less you have to worry about on your wedding day-the better!
 
alsullivan
Wedding:
08/05/2006
5 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Wedding Cake
 
Jennifer was so very friendly and helpful! She sat down with us to look through several books of cakes. She helped us design a cake, described several different types of finishes, toppers, etc., and even drew a picture of it for us. We set up another visit to sample different types of cake, which went really well. We decided on a three tier cake, and even later added a groom's cake to our order, which she had no problem adding. The cakes were delivered to the reception site. They turned out absolutely amazing! And tasted great too :) Jennifer is an amazing artist and baker, and I would recommend her to everyone!
 
jacquelinepresley
Wedding:
12/06/2003
5 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Wedding Cake
 
He was the most inexpensive I found. Even less than the grocery stores! He did an amazing job. It was beautiful and tasty.
 
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4.5 out of 5.0
4.5
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