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Shadow Lake Golf & Racquet Club Reviews

Shadow Lake Golf & Racquet Club

Shadow Lake Golf & Racquet Club

Penfield, NY
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Reviews

4.8 out of 5 rating
4.8 out of 5 rating
44 Reviews
97% recommend it
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Awards

44
WeddingWire Couples' Choice Awards 2016 Winner
  • R
    Ryan C. Sent on 09/03/2023
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    Highly recommend!!

    Shadow Lake was incredible to work with. Ryan was incredibly organized and helpful throughout all of the planning stages and day of. She was quick to respond will helpful answers. Even through some unexpected rain on the day of, she was a calming presence for us with a back up plan ready to go that turned out gorgeous. The staff was incredible, and handled the decor beautifully so we had nothing to worry about and could really enjoy our day! The venue is stunning and the food was incredible. No matter which meal our friends and family chose, they all said how amazing their meal was. Ryan and the staff at Shadow Lake helped to make it the perfect day for us and we could not recommend them more!!
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    Jennifer M. Sent on 11/09/2021
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    Everything we wanted!

    Finding a wedding venue was difficult for us since we were planning our wedding from out of town. We initially started looking for places in the Finger Lakes, didn't find anything that had everything we wanted and started looking around Rochester.

    We wanted a venue that could accommodate our ceremony and reception to make it easy for our guests, and we wanted an outdoor ceremony to highlight the fall foliage.

    The ceremony site at Shadow Lake is absolutely gorgeous, you cannot even tell you are on a golf course. It is so easy for the guests to then immediately enjoy cocktail hour and then reception immediately following. We took our wedding pictures right at Shadow Lake as well (our photographer knew of a spot across the parking lot that was away from the clubhouse and looked like we were in a forest).

    The inside of Shadow Lake is modern, classy, and clean. The food is all phenomenal. Ryan Carbone is an absolute gem of a human, and our wedding would not have been what it was without her.

    If you're planning a wedding in the Rochester area, definitely check out Shadow Lake!
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    Shalyn Sent on 08/27/2019
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    Everything you want

    My husband & I looked at several venues but nothing really felt right until we walked into Shadow Lake. Ryan Carbone, Bridget & rest of the staff are hands down the best people in the business. From the delicious food to stunning space, people still are talking about it & complimenting us on such a wonderful party. We owe it all to the fabulous people at Shadow Lake. They do it all- top to bottom which allowed us to fully celebrate with our family & friends. Thank you so much to everyone at Shadow Lake for going above & beyond to making our dream wedding come to life!
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  • Pauleen
    Pauleen Sent on 11/28/2018
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    Beautiful Venue. Amazing Value.

    As a wedding planner, Shadow Lake is one of my favorite venues to work with! Ryan is truly amazing at what she does. She is responsive, flexible, and always willing to make my client's wedding day truly wonderful. In my opinion, Shadow Lake is one of the best values in Rochester as far as wedding venues go. You get amazing food, a beautiful space, and attentive staff for an extremely competive price. And with a beautiful tent or the large window ballroom, there is a good option for just about any signature wedding style. I would highly recommend Shadow Lake to any couple looking for their perfect wedding venue.
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    Alison Sent on 06/27/2018
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    Shadow Lake was amazing!! I had my bridal shower here a few weeks ago and cannot give enough of a positive review. Ryan was our event coordinator and she had everything perfect. She replied in a timely manner to emails and fulfilled our Bridal Shower wishes. Our room servants were Ang and Becky, without a doubt two of the nicest people I have ever met. All my guests raved about the food selection, how clean the space was and how friendly the staff was. Lets not forget the wonderful view!!! We were very happy with our experience at Shadow Lake and will be recommending to anyone and everyone.
  • LoveROCKS
    Megan Sent on 06/24/2018
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    Shadow Lake Golf was AMAZING. The grounds are stunning, the lake is the perfect setting.
    We had our ceremony outside and the reception was in the garden tent. The food was incredible, the whole staff was on point, it was so stress free. Ryan Carbone is incredible at what she does. It was a total breeze.

    We had a rainy wedding and honestly I was so calm and zen about it. We had back up plans in place but we ended up still having the ceremony outside. It started sprinkling towards the end but we made it and I am SO happy we did.

    It was so so so so so easy to work with them. Every detail was executed perfectly.
    We made the best decision having our wedding there.
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    Kayla Sent on 06/20/2018
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    Shadow Lake was AMAZING, Ryan was so easy to work with! Everyone loved the venue so much. The pictures were beautiful, the clubhouse was a perfect size, the ceremony was breathtaking, the newly renovated bridal suite was perfect for getting dressed, and the bar was perfect! I couldn't imagine having our wedding anywhere else and I'm so grateful for the staff at Shadow Lake!
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    Laura Sent on 10/11/2017
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    My new husband and I had our wedding at Shadow Lake in October of 2017. Every single thing was perfect. We were passed through a couple hands between the beginning and end of our planning, but everyone we worked with (Ryan, Bridget, & Billy) was AMAZING. Our guests absolutely RAVED about the food. My new husband said it was the best steak he's ever had, and he wasn't the only person to say that. I had the mango relish salmon and felt the same way. The servers brought my husband and I new drinks throughout the night and a staff member asked us what we wanted to drink/eat when we started taking pictures after the ceremony. The views were gorgeous, the bartenders were friendly, and we couldn't have asked for a better venue in every way possible.
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    Shannon Sent on 10/27/2017
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    By far one of the best choices we made was to go with Shadow Lake. Ryan was beyond amazing and worked with us from Day 1 with planning. She would answer emails within a matter of hours to make sure everything we wanted was exactly what we asked for. As working in the wedding industry myself it was hard to step back with the planning and let Ryan take over. But she went above and beyond anything we could of asked for. A huge thank you goes out to Ryan and her staff. We are beyond thankful for making our special day everything we could imagine it to be! You can not go wrong with Shadow Lake!
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    Courtney Sent on 10/22/2017
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    Highly recommend shadow lake for your big day! Every detail was accomplished to our desire and everyone was sweet and polite!
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    Cara Sent on 06/05/2017
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    I am so happy I chose to get married here! All of the staff were so helpful during the planning process and truly took care of everything leaving me relaxed and stress free on my wedding day. The food was delicious and I got so many compliments on dinner. Even when a few things didn't go as planned (as happens during any wedding) the staff improvised and make the day work and go smoothly!
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    Michelle Sent on 10/11/2016
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    Shadow Lake provided us with a beautiful venue for our ceremony and reception. We worked with Ryan K. throughout our planning process, and even after he became GM a few months prior to our wedding. Ryan has a great personality and was extremely responsive to the multiple emails I sent to him, answering every question, providing support and guidance as needed. Shadow Lake allowed us to personalize our wedding, such as adding additional beers on tap (our reception was in the Garden Tent).
    Our ceremony rehearsal and actual ceremony went great. Ryan C. coordinated and assisted us greatly with getting the ceremony started on time which helped us avoid a rainstorm that took place immediately following. The reception tables with our centerpieces were set up wonderfully in advance by Shadow Lake staff. Toni, the restaurant manager was in charge of our reception was amazing and kept our day of contact informed of various information as needed. The food was excellent and people are still telling us how good it was. I was even pulled aside by one guest at the reception who raved to me about his meal. Staff was extremely professional, kind, attentive, and responsive the entire night. They quickly accommodated requests such as moving a table to allow more room for the dance floor, and opening or closing the tent flaps. We had a wonderful day and can't say enough for how wonderful our experience was working with Shadow Lake. We are so happy we chose Shadow Lake as our venue for our ceremony and reception.
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    Emliy Sent on 10/23/2015
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    The views of Greystone speak for themselves.
    We were planning on getting married outside, however it ended up raining right before the ceremony. The staff was extremly accomodating and quickly set up the dining room for about 170 to sit comforatbly and view the ceremony inside.
    The staff was amazing and very friendly. The food was delicious!
    My experiance was a 10 out of 10 especially working with The sales coordinator Ryan Kunzer, he made the process so easy for my and my now husband. We knew we were in good hands and recieved the guidance we were looking for as we had never planned a wedding before. Shadow Lake or Greystone would be an amazing venue for the most magical day of your life!!!
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    Aanand Sent on 09/23/2015
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    Loved the venue and the service.
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    Karen Sent on 07/01/2015
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    The facility and the staff were fantastic. The only draw back was that it's not handicap accessible. The food and service was good . They provided insight and suggestions when we were planning the event. I would highly recommend Shadow Lake for any event.

    Shadow Lake Golf & Racquet Club's reply:

    Hi Karen,

    We are glad everyone had a great time and wish everyone the best of luck in the future! We are also sorry if we did not go over the handicap accessibility of Shadow Lake prior to the event. The facility is equipped with handicap parking, a ramp at the walk in entrance and an elevator inside. For the reception we even picked up an elderly guest an gave her a golf cart ride from the ceremony to the banquet room which we do for all of our receptions. Thanks again for everything!
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    Lisa Sent on 07/20/2015
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    My son was married at Shadow Lake in June. Can't say enough about the experience. From our first meeting with Lindsey to our last with Ryan, the staff at Shadow Lake was wonderful. No question was too insignificant and was always answered promptly. Our dinner was exceptional. The quality and portion size was beyond our expectations. Was a perfect day at a wonderful venue!
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    Karen Sent on 07/08/2015
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    Everyone was very accommodating and professional.
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    Kathleen Sent on 12/16/2014
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    I do not have enough good things to say about Lindsey and Shadow Lake. I was pleasantly shocked and surprised at the cost and everything that was included. There was valet parking, a coat check attendant, hand-passed snacks, etc. The club is beautiful and I love the separate bar. I was a bride with a LOT of questions and Lindsey was always prompt and helpful with her responses. As for the actual wedding, it could not have gone better! I dropped off what I thought were complicated centerpieces and decorations. Lindsey assured me they were fine and she and the staff NAILED setting them up. It's like they walked in to my head and laid everything out the way I wanted it. I barely saw the waitstaff during the wedding yet everything was done and done well. The food was FANTASTIC! You get a beef, chicken and fish choice as well as a vegetarian choice. My guests RAVED about the food. I have an aunt that said the food at Shadow Lake was better than the food she has at her expensive private country club in Boston.

    Everything was top notch, beautiful and handled professionally. I do not have enough good things to say about Shadow Lake.
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    Lindsey Sent on 04/25/2016
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    Shadow Lake was the perfect venue for our wedding! The food was superb, staff were there every step of the way to help us keep everything running smoothly, grounds were beautiful and well maintained. Our coordinator throughout the wedding planning process was amazing and quick to respond to questions that we had. The day of our wedding everyone did a magnificent job making sure the wedding was as seamless as possible!!! I highly recommend this venue to anyone who is looking for a venue!!! I can't thank everyone enough at Shadow Lake for making our dream wedding come true!!
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    Janelle Sent on 04/02/2015
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    Lindsay at Shadow Lake went above and beyond her job duties to ensure that we had a perfect wedding day. Her attention to detail is impeccable!
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    Liz Sent on 10/30/2013
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    Amazing!! Just amazing! The venue was beautiful in October. Lindsey was so much help and so relaxed but always on top of things. We could never have had the most perfect wedding with out her! The staff was able to put the decorations we brought to good use using everything and making it more than beautiful. The food is excellent (I have to stop using amazing but it is)! The clubhouse venue was perfect with its huge windows capturing the fall colors throughout the day. We lucked out and got a nice overcast sky which made for wonderful pictures out on the pier. Every single one of our guests complimented us on choosing Shadow Lake and I know for a fact we picked the best place. Thank you to all the staff there!!
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    Theresa Sent on 11/13/2012
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    Shadow Lake is beautiful and the food was out of this world. Almost all of guests said they loved it and its the best wedding food they have ever had. We went with the Grazing Stations, the chefs at each station were great and the food was so fresh. Lindsey is the event coordinator and is awesome and very accommodating. She is so professional and her attention to detail is impeccable. We had a little issue...we originally thought our officiant was just late and she was very calming and reassuring that this is not uncommon and he would be there soon. She took down numbers and made calls and left messages to see if we could find out what the problem was. The officiant actually never showed up. Lindsey along with a few of our other vendors starting contacting officiants to see if they could come immediately. I cannot say enough about how comforting Lindsey was and how helpful she was with trying to get everything fixed. We looked at a ton of places, like 18 and I would choose Shadow Lake over and over again!
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    Caitlyn Sent on 07/03/2015
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    We had our wedding reception at shadow lake! It was absolutely beautiful. Ryan was great leading up to the wedding, answering all questions promptly and meeting with us a couple of different times throughout the planning process and making sure everything went smoothly the day of! The food was also delicious! I couldn't have asked for a better reception venue!
  • Courtney
    Courtney Sent on 08/02/2011
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    Emily R. and her staff were fantastic throughout our entire wedding process and the day. All of our guests were blown away with how beautiful our ceremony was outside and the reception in the tent. The service during the wedding was flawless. I would strongly encourage other brides to look at what Shadow Lake has to offer. This was my hands down favorite venue in Rochester :-) Thank you Emily for making our day special!
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    Jeff Sent on 07/16/2011
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    Shadow Lake was perfect for our wedding ceremony and reception. Emily was amazing to work with planning our day, she took care of everything!
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