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Quality of service
0.5 out of 5 rating
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Average response time
0.5 out of 5 rating
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Professionalism
0.5 out of 5 rating
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Value
0.5 out of 5 rating
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Flexibility
0.5 out of 5 rating
I hired Saveur Catering to cater our rehearsal dinner a month ago, which was a cocktail taco party.
The contract called for 2 cooks, tortillas made on site, and continuous service from 6-9 pm.
Melissa showed up alone with pre-made tortillas and did not make any tortillas on site. At 6:45 pm, Melissa came up to me, informed me that my guests ate too much and she ran out of food. She did not offer to do anything to remedy the situation or pose any other solutions; rather, picked up her entire set up, including table cloths, leaving only wooden tables with a bowl of salsa on top of them, for the rest of the party, which continued until 10 pm. In fact, she left before many of my guests had even arrived. So, even though we paid thousands of dollars for catering (for tacos), we sent cleanup staff that we had hired separately to go to the store to buy additional food. I was later told by guests that Melissa yelled at them as they were making plates that they were taking too much food. Some of my guests left the party briefly to go eat and then come back. It was pretty mortifying, to say the least.
I hired Saveur Catering to cater our rehearsal dinner a month ago, which was a cocktail taco party.
The contract called for 2 cooks, tortillas made on site, and continuous service from 6-9 pm.
Melissa showed up alone with pre-made tortillas and did not make any tortillas on site. At 6:45 pm, Melissa came up to me, informed me that my guests ate too much and she ran out of food. She did not offer to do anything to remedy the situation or pose any other solutions; rather, picked up her entire set up, including table cloths, leaving only wooden tables with a bowl of salsa on top of them, for the rest of the party, which continued until 10 pm. In fact, she left before many of my guests had even arrived. So, even though we paid thousands of dollars for catering (for tacos), we sent cleanup staff that we had hired separately to go to the store to buy additional food. I was later told by guests that Melissa yelled at them as they were making plates that they were taking too much food. Some of my guests left the party briefly to go eat and then come back. It was pretty mortifying, to say the least.