Roots Catering Reviews

Kelly and the staff at Roots catered for my daughter's wedding reception this weekend. There are so many things I appreciated about them. 1) Delicious food that is not just the every day catered event food. They came up with suggestions that were seasonal and local and our guests raved about (both vegetarian and non-vegetarian). 2) Super helpful and easy to work with. They even baked an ethnic cake. Kelly tested the recipe in advance and did a wonderful job. 3) Flexible and ready to adapt to changes without getting flustered. Due to the storm we had to change the venue at the last minute. The new, indoors location had a much smaller kitchen and they still made it work, and work beautifully! I can not recommend highly enough!

Kelly Gomez and her staff at Roots Catering were wonderful to work with. They created a beautiful, delicious meal and appetizers for our daughter's wedding in early October. Roots offered a huge menu of entrees, sides, and appetizers from which to choose for our special event and scheduled a tasting appointment for our daughter and her fiancé to sample menu items. They were so friendly and accommodating. The food was beautiful on the plate and so delicious. Their staff was very polite, efficient, and professional as they circulated among our guests serving appetizers during cocktail hour and then again as they served dinner in our buffet line. Our guests commented again and again that the food was the best they had ever had at a wedding. We couldn't be happier with our experience with Roots Catering.

I attended a wedding catered by Roots catering, the appetizers were delicious and so fun to try. Dinner was served buffet style and the food and service was excellent. I highly recommend! :)

After the wedding, one of the comments we continued to hear was, "the food was amazing!" Roots made it a memorable day by creating an atmosphere of fun by having "street food" representing various countries at different stages in the room. This helped people to move around and meet someone new. The guests could also go back for the food they liked best. David, Kelly, and their crew were professional, accommodating, and such a joy to work with. If you want a caterer who thinks out of the box AND cooks delicious food...you have arrived!!

My now wife and I had Roots cater for our wedding, and it ended up being one of the best choices we made for our wedding. The food itself was obviously amazing, the quality is tier 1, but what blew me away was their flexibility with our theme, our schedule, and their schedule. They worked with what we wanted and were totally self sacrificing to ensure we had amazing food on our wedding day and a stress free experience throughout. To give you an example of their level of commitment, the owner/chef still cooked and set up everything at the venue even though her own daughter was at that very moment in labor! I was shocked! I couldn't believe it, but that is what this family and this catering company is all about: quality of food and quality of service. Would highly recommend them for any venue or event!

Roots catered our wedding on April 25th. Kelly was such a pleasure to work with and made planning easy and stress free. The food was delicious, the servers professional and friendly, and their small decorations were the perfect touch to our existing wedding decor. We are so happy we chose them!

Outtsanding service! Food was amazing! Always smiling.

We LOVED our experience with Roots. Very easy to work with and the food was delicious. We had little left over and the guests reported how tasty everything was. I would highly recommend Roots Catering!!

Amazing people, professional service, incredible food!

They catered my wedding 4/2012. I was thrilled with the food and service. They were very accommodating. I have a friend with severe food allergies and they made a special plate just for her. Since my wedding I have gone to several events they catered. I am impressed every time.

I am extremely disappointed in the roots catering.
They did not serve the cake. I had 4 different flavors and they only cut one tier at a time plus I had sheet cakes of all different flavors. Kelly said most brides don’t want all the sheets cut because they like o donate whole sheets. It’s my daughters wedding I’m not planning on a donation. Excuse me Kelly I didn’t have 4 different flavors for them not to be cut and offered. Many guest did not get cake because often they were waiting for a different flavor. My guest told me they said no I don’t want lemon that they wanted carrot and the server never came back. They were told to tray serve its in an email that I reproduced for Kelly. They did not use a tray they had like 2 plates up the arms. It’s Covid kelly you don’t put plates up your arms plus I have 4 flavors. She also took the cake to the back instead of cutting on a table right in front. People were looking for cake. If you were sitting close to the kitchen you got cake, if you were where my table was you did not. She said people refused it because they were full, another lie they were looking for it. I said kelly you tray serve then you leave it out it’s a wedding people are dancing and visiting. I should not have to write everything down for you. It’s common sense and you knew how much cake we had. The pieces were so tiny I had tons of cake left over. I actually told people to come get cake the next day. Kelly said we normally do a cake bar I said then why didn’t you suggest it? Plus you saw all the leftover cake and did not set it out. She also cut the top tier. I said kelly who ever cuts the top tier. She said nobody saves them anymore. I said I’m not everyone. Then she blamed the wedding planner. The food was good but not nearly as good as our taste test. Plus, she stole all our leftovers which apparently they are known to do.
We told her we wanted them and I had containers.
We called immediately when we couldn’t find the food she said there weren’t any. Another lie.
We had at least 10 people not show. She said people went for seconds. No one went for seconds. Not even salad or bread left? My brother in law saw them load up the leftovers. Plus my tins also were gone.
The servers kept taking people’s drinks as well with a drink in them. It’s like she just wanted to get her job done as quickly as possible and leave. She also tried to blame the wedding planner saying she bused the tables. The wedding planner didn’t bus tables but the wedding planner should have caught the cake screw up. Family also said it was the servers taking the drinks.
I would not use them plus no ownership when you have really messed up. She should have said I am so sorry how can I compensate you.