Roberts Mansion Reviews
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4.9 out of 5 rating
4.9 Excellent
4.9 out of 5 rating
24 Reviews
97% recommend it
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Quality of service 4.8 out of 5 rating
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Average response time 4.9 out of 5 rating
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Professionalism 4.8 out of 5 rating
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Value 4.9 out of 5 rating
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Flexibility 4.9 out of 5 rating
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Perri Sent on 03/21/20195 out of 5 rating
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Denise Fehler
Even though my soon to be and I have not had our wedding there just yet I can say that Denise has already become a huge part of our lives. She is so sweet, supportive and very accommodating; her heart is so big she oozes. Hehehe. If you are looking for place to have party of any kind Roberts Mansion is the place. A vintage wedding, Christmas party, anything there is the place.Even though my soon to be and I have not had our wedding there just yet I can say that Denise has already become a huge part of our lives. She is so sweet, supportive and very accommodating; her heart is so big she oozes. Hehehe. If you are looking for place to have party of any kind Roberts Mansion is the place. A vintage wedding, Christmas party, anything there is the place. -
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Cassandra A. Sent on 01/20/20195 out of 5 rating
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Historical Charm
So excited to get married here!!! The venue itself is breathtaking. I appreciate all the little historical quirks that come with the site like the listening tube. And I appreciate Denise's experience! She is helping bring my ideas to life.So excited to get married here!!! The venue itself is breathtaking. I appreciate all the little historical quirks that come with the site like the listening tube. And I appreciate Denise's experience! She is helping bring my ideas to life. -
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Keenan J. Sent on 09/11/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Exceptional Service and Gorgeous Venue
After experiencing our wedding at the beautful Roberts Mansion and having been treated to the amazing service of venue manager, Denise, we are humbled by Roberts Mansion's fantastic offerings. Denise acted as our day-of coordinator, the package included use of tables, chairs, and a treasure trove of decorative items they've collected over the years, and we found items that fit our theme perfectly. The venue is beautiful, and the staff are friendly and go the extra mile to see to it you're well taken care of. We corresponded with Denise for 8 months over phone, email, and FaceTime as we are from out of the area. She was incredibly responsive, gave great advice, and let us bounce wedding preparation ideas off of her. We highly recommend Roberts Mansion. We could not have asked for a more perfect wedding day. Thank you for such incredible service, you made our day extraordinary and memorable for many years to come!
~Jack & Keenan ~After experiencing our wedding at the beautful Roberts Mansion and having been treated to the amazing service of venue manager, Denise, we are humbled by Roberts Mansion's fantastic offerings. Denise acted as our day-of coordinator, the package included use of tables, chairs, and a treasure trove of decorative items they've collected over the years, and we found items that fit our theme perfectly. The venue is beautiful, and the staff are friendly and go the extra mile to see to it you're well taken care of. We corresponded with Denise for 8 months over phone, email, and FaceTime as we are from out of the area. She was incredibly responsive, gave great advice, and let us bounce wedding preparation ideas off of her. We highly recommend Roberts Mansion. We could not have asked for a more perfect wedding day. Thank you for such incredible service, you made our day extraordinary and memorable for many years to come!
~Jack & Keenan ~ -
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Katie K. Sent on 08/29/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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This mansion was a dream to get married at
My wedding at Roberts Mansion was absolutely incredible. Even from when we first booked, Denise was incredibly kind and accommodating. Through the many different venues we went to go look at, nothing compared to how put together and beautiful everything was. She makes you feel like you're the only couple getting married all year long and was accommodating with every request. The mansion was perfect for an outdoor summer wedding. Everything was so beautiful and the large tree in the center keeps it partly shaded during the day. Not only was the outside gorgeous, the inside also played a large part in making the weekend successful. The bridesmaids have a bright makeup room to get ready in and the groomsmen have a great billiards room. On top of everything, Denise also has just about everything you need without having to rent anything: tables, chairs, linen, decorations, glasses, chalkboards, and so much more. Before the wedding, she would stay in touch and answer any and all questions we had for her. On the Friday before the wedding, we were able to go early in the day to start setting everything up, use the secret garden with the kitchen for the rehearsal dinner, and then my bridesmaids and I stayed the night in one of her beautiful rooms. By Saturday morning, she was there early setting up tables with breakfast ready when we woke up. She stayed there all day to help with anything that needed to be done and really made it so the wedding went off without a hitch. There is even so much more included in the price than what I have said but it's too much to list. Denise, her team, and everything the mansion had to offer made getting married there one of the best experiences.My wedding at Roberts Mansion was absolutely incredible. Even from when we first booked, Denise was incredibly kind and accommodating. Through the many different venues we went to go look at, nothing compared to how put together and beautiful everything was. She makes you feel like you're the only couple getting married all year long and was accommodating with every request. The mansion was perfect for an outdoor summer wedding. Everything was so beautiful and the large tree in the center keeps it partly shaded during the day. Not only was the outside gorgeous, the inside also played a large part in making the weekend successful. The bridesmaids have a bright makeup room to get ready in and the groomsmen have a great billiards room. On top of everything, Denise also has just about everything you need without having to rent anything: tables, chairs, linen, decorations, glasses, chalkboards, and so much more. Before the wedding, she would stay in touch and answer any and all questions we had for her. On the Friday before the wedding, we were able to go early in the day to start setting everything up, use the secret garden with the kitchen for the rehearsal dinner, and then my bridesmaids and I stayed the night in one of her beautiful rooms. By Saturday morning, she was there early setting up tables with breakfast ready when we woke up. She stayed there all day to help with anything that needed to be done and really made it so the wedding went off without a hitch. There is even so much more included in the price than what I have said but it's too much to list. Denise, her team, and everything the mansion had to offer made getting married there one of the best experiences. -
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S Ross Sent on 06/29/20195 out of 5 rating
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Venue and all inclusive wedding coordinator, best choice in Spokane!
5/5
Denise and her staff did a phenomenal job! From the day we scheduled a viewing of the mansion & property and throughout the planning stages Denise (wedding coordinator/business owner) was great help. Our daughter lives local, however we are out of state, so we stayed at the Mansion as well. Such a beautiful home with well appointed suites. Denise assisted us with the selection of floral that we purchased, and they took over and handled the decorating !!! They have several serving trays, candle holders, fine china, wedding arch, and SO MANY other accessories that most venues don't provide including a coordinator. They were very accommodating as we hosted a rehearsal dinner on the property with full use of the main kitchen and laundry room. The wedding & reception went very smoothly and we received several compliments about the staff and venue itself. I highly recommend this venue, you will be VERY happy with your choice to book.5/5
Denise and her staff did a phenomenal job! From the day we scheduled a viewing of the mansion & property and throughout the planning stages Denise (wedding coordinator/business owner) was great help. Our daughter lives local, however we are out of state, so we stayed at the Mansion as well. Such a beautiful home with well appointed suites. Denise assisted us with the selection of floral that we purchased, and they took over and handled the decorating !!! They have several serving trays, candle holders, fine china, wedding arch, and SO MANY other accessories that most venues don't provide including a coordinator. They were very accommodating as we hosted a rehearsal dinner on the property with full use of the main kitchen and laundry room. The wedding & reception went very smoothly and we received several compliments about the staff and venue itself. I highly recommend this venue, you will be VERY happy with your choice to book. -
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Leann K. Sent on 05/05/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Hurt wedding
Denise has been very responsive and helpful in all aspects of my son's wedding planning. The mansion is beautiful and we are so excited to watch it all come together on their big dayDenise has been very responsive and helpful in all aspects of my son's wedding planning. The mansion is beautiful and we are so excited to watch it all come together on their big day -
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Nadja Sent on 06/05/20195 out of 5 rating
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Awesome experience
We loved this venue! Denise was by far extremely professional. She has a ton of decorations that couples can choose from for their wedding! After we paid our balance she let us stay at the venue for our wedding night and it helped immensely because we were both tired. :)We loved this venue! Denise was by far extremely professional. She has a ton of decorations that couples can choose from for their wedding! After we paid our balance she let us stay at the venue for our wedding night and it helped immensely because we were both tired. :) -
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Alicia Sent on 11/11/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Everybody should be married here!
A beautiful place for a wedding, or frankly any event. Denise is fantastic and i cant recommend the place enough. We had a bridesmaid coming from Australia and a groomsman from North Carolina, both stayed at the mansion and loved every minute of it it was a fantastic introduction to america and the northwest. The Secret Garden is great! The groomsman area is great! The rooms are great! The getting ready room is great! The grounds are great! We even had a live rock band play there and the acoustics were amazing. We had an indoor wedding with 40 people and it was perfectly sized. The fact that we could use the kitchen for hours of Cards Against Humanity with our bridal party at night was beyond wonderful. You made our special day and the week before very special and i cant thank you enough Denise.A beautiful place for a wedding, or frankly any event. Denise is fantastic and i cant recommend the place enough. We had a bridesmaid coming from Australia and a groomsman from North Carolina, both stayed at the mansion and loved every minute of it it was a fantastic introduction to america and the northwest. The Secret Garden is great! The groomsman area is great! The rooms are great! The getting ready room is great! The grounds are great! We even had a live rock band play there and the acoustics were amazing. We had an indoor wedding with 40 people and it was perfectly sized. The fact that we could use the kitchen for hours of Cards Against Humanity with our bridal party at night was beyond wonderful. You made our special day and the week before very special and i cant thank you enough Denise. -
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Bonnie Sent on 03/20/20185 out of 5 rating
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Kelly was very professional and focused on what we wanted. She created several different proposals so we could choose the right one for us.Kelly was very professional and focused on what we wanted. She created several different proposals so we could choose the right one for us. -
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Tiffany Sent on 08/15/20185 out of 5 rating
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Excellent customer service! I was the Maid of Honor in a friend’s wedding and they graciously allowed the bride to get ready in their special bridal room (complete with Hollywood mirror lights) even though the room reservation was for me (she lives in Spokane). It was a truly charming and quiet venue. I will definitely stay here again! I included some pics of my room which was decorated beautifully and very clean.Excellent customer service! I was the Maid of Honor in a friend’s wedding and they graciously allowed the bride to get ready in their special bridal room (complete with Hollywood mirror lights) even though the room reservation was for me (she lives in Spokane). It was a truly charming and quiet venue. I will definitely stay here again! I included some pics of my room which was decorated beautifully and very clean. -
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Bella Sent on 09/27/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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I got married at this beautiful Venue and all I can say was it was absolutely amazing!!! Getting married here means everything will turn out to be perfect! Denise and her staff are always present at the wedding and if you ever need anything they are right there to help out.This is the right place to get married and I'm soooo glad I got married at Roberts Mansion.I got married at this beautiful Venue and all I can say was it was absolutely amazing!!! Getting married here means everything will turn out to be perfect! Denise and her staff are always present at the wedding and if you ever need anything they are right there to help out.This is the right place to get married and I'm soooo glad I got married at Roberts Mansion. -
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Rachel Sent on 07/06/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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We LOVED our wedding at the Roberts Mansion. We got so many compliments on how beautiful the venue was, and we had the best time. Denise and her team were excellent to work with. The changes they are making are great. The mansion is beautiful, the upstairs areas to get ready in are fun and accommodating. There are so many cute touches that Denise does for the wedding, from providing the juice for mimosas, having an awesome welcome sign, to being willing to get things we may have needed, she was awesome. I love the many great places for photos for not only us but for our guests. We liked how the venue was outdoors and open but allowed for a lot of privacy still. The environment was relaxed and down to earth. We liked how everything was natural and classic, not overly done, or too much. The mansion and grounds are naturally beautiful so we felt no need to provide further decorations, the facilities are nice, and everything went perfectly. The location, being so close to downtown, was ideal for our out of town guests, which were many. Some were able to walk to the venue from where they stayed, and others took advantage of Uber. We even had our rehearsal dinner at the mansion, directly after our rehearsal, and that was great. I felt like we were truly able to appreciate the venue and spend time there. We would highly recommend this venue to anyone planning a wedding or event. I seriously cannot express how much fun we had.I figured I would have fun at my wedding, but I expected more stress and that I would be too busy saying hi to everyone to fully enjoy the day, However, we both felt relaxed, we had time to talk to people, and we were able to enjoy our wedding with a lot of laughs and fun. There isn't a thing I would have changed, and Denise, her staff, our amazing wedding party, and the Roberts Mansion are a huge reason why the day was a success.We LOVED our wedding at the Roberts Mansion. We got so many compliments on how beautiful the venue was, and we had the best time. Denise and her team were excellent to work with. The changes they are making are great. The mansion is beautiful, the upstairs areas to get ready in are fun and accommodating. There are so many cute touches that Denise does for the wedding, from providing the juice for mimosas, having an awesome welcome sign, to being willing to get things we may have needed, she was awesome. I love the many great places for photos for not only us but for our guests. We liked how the venue was outdoors and open but allowed for a lot of privacy still. The environment was relaxed and down to earth. We liked how everything was natural and classic, not overly done, or too much. The mansion and grounds are naturally beautiful so we felt no need to provide further decorations, the facilities are nice, and everything went perfectly. The location, being so close to downtown, was ideal for our out of town guests, which were many. Some were able to walk to the venue from where they stayed, and others took advantage of Uber. We even had our rehearsal dinner at the mansion, directly after our rehearsal, and that was great. I felt like we were truly able to appreciate the venue and spend time there. We would highly recommend this venue to anyone planning a wedding or event. I seriously cannot express how much fun we had.I figured I would have fun at my wedding, but I expected more stress and that I would be too busy saying hi to everyone to fully enjoy the day, However, we both felt relaxed, we had time to talk to people, and we were able to enjoy our wedding with a lot of laughs and fun. There isn't a thing I would have changed, and Denise, her staff, our amazing wedding party, and the Roberts Mansion are a huge reason why the day was a success.-
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Mya C. Sent on 11/15/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Avenida Studio New York
Mi hija celebró su sweet sixteen en Carroll Gardens, estamos muy agradecidos con Avenida Studio New York. Las fotos son de muy alta resolución, hermosas, de calidad, mi familia y amigos están muy contentos con su trabajo, los recomiendo.Mi hija celebró su sweet sixteen en Carroll Gardens, estamos muy agradecidos con Avenida Studio New York. Las fotos son de muy alta resolución, hermosas, de calidad, mi familia y amigos están muy contentos con su trabajo, los recomiendo. -
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Cassandra Sent on 10/10/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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I could go on all day about how much we loved the EJ Roberts Mansion and Denise Fehler's work. My now husband and I instantly fell in love with the mansion's convenient downtown location, breathtaking architecture, and beautiful greenery. The venue changed hands several times during the year between us booking it and our wedding date, and I was incredibly nervous when I got a phone call a couple weeks before the big day that there had been yet another change in ownership.
However, Denise was incredibly kind and patient with me, and met with me right away to show me all the wonderful changes she had been working on. The updates she made only added to the beauty of the mansion, and did not detract from it's old-world charm.
Denise invites you to really make yourself at home during the use of the mansion, and puts a lot of trust in you and your party. We never felt unwelcome or like we were being a burden, and I knew she was working her absolute hardest to give us the best day ever.
I highly recommend for the bride to spend the night there with her bridesmaids; I was so relaxed the morning of my wedding waking up in that gorgeous venue and eating breakfast in the kitchen made by my maid of honor. The "Bridesmaid Room" with mimosa bar ended up being so much fun. It has great lighting, plenty of mirrors, and even a hanging rack for the personalized robes I got my ladies! The bridal room is breathtaking, and made for some great "getting ready" photos.
The actual grounds, though somewhat small, actually are the perfect size for the 100 or so guests we had. It kept everybody circulating, with good flow between the bar, food, and dance floor. I was surprised by how many of my guests danced! Everybody had such a good time, and the secret garden is a nice quiet place for guests to go, as well as my favorite memory from our wedding; sneaking away to sign the wedding certificate and drink a beer right after the ceremony.
EJ Roberts is simply magical!I could go on all day about how much we loved the EJ Roberts Mansion and Denise Fehler's work. My now husband and I instantly fell in love with the mansion's convenient downtown location, breathtaking architecture, and beautiful greenery. The venue changed hands several times during the year between us booking it and our wedding date, and I was incredibly nervous when I got a phone call a couple weeks before the big day that there had been yet another change in ownership.
However, Denise was incredibly kind and patient with me, and met with me right away to show me all the wonderful changes she had been working on. The updates she made only added to the beauty of the mansion, and did not detract from it's old-world charm.
Denise invites you to really make yourself at home during the use of the mansion, and puts a lot of trust in you and your party. We never felt unwelcome or like we were being a burden, and I knew she was working her absolute hardest to give us the best day ever.
I highly recommend for the bride to spend the night there with her bridesmaids; I was so relaxed the morning of my wedding waking up in that gorgeous venue and eating breakfast in the kitchen made by my maid of honor. The "Bridesmaid Room" with mimosa bar ended up being so much fun. It has great lighting, plenty of mirrors, and even a hanging rack for the personalized robes I got my ladies! The bridal room is breathtaking, and made for some great "getting ready" photos.
The actual grounds, though somewhat small, actually are the perfect size for the 100 or so guests we had. It kept everybody circulating, with good flow between the bar, food, and dance floor. I was surprised by how many of my guests danced! Everybody had such a good time, and the secret garden is a nice quiet place for guests to go, as well as my favorite memory from our wedding; sneaking away to sign the wedding certificate and drink a beer right after the ceremony.
EJ Roberts is simply magical! -
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Ashley Sent on 11/15/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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This is the most beautiful venue and Kristi’s professionalism, expertise, flexibility, and helpfulness is surpassed by none. She jumped in and took care of things on the day of that we didn’t even know needed attention. She made our day amazing! I can not recommend this location enough!This is the most beautiful venue and Kristi’s professionalism, expertise, flexibility, and helpfulness is surpassed by none. She jumped in and took care of things on the day of that we didn’t even know needed attention. She made our day amazing! I can not recommend this location enough! -
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Jenny Sent on 11/14/20175 out of 5 rating
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We had an awesome experience having our wedding here. Kristy was such a great help giving us guidance and on the day she was a key player in making sure things got done and the stress was off of us! They were also very affordable and flexible in letting us use our own caterer and alcohol. The cost also included all tables and chairs which was not very common among other venues we looked at. And on top of it it’s gorgeous which made for great wedding photos!!We had an awesome experience having our wedding here. Kristy was such a great help giving us guidance and on the day she was a key player in making sure things got done and the stress was off of us! They were also very affordable and flexible in letting us use our own caterer and alcohol. The cost also included all tables and chairs which was not very common among other venues we looked at. And on top of it it’s gorgeous which made for great wedding photos!!-
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Amanda Sent on 11/08/20175 out of 5 rating
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Kristy was wonderful and made sure that all of our needs were met leading up to our wedding day and on the day of the event. I would highly recommend the Roberts Mansion for other couples looking for a wedding venue!Kristy was wonderful and made sure that all of our needs were met leading up to our wedding day and on the day of the event. I would highly recommend the Roberts Mansion for other couples looking for a wedding venue! -
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April Sent on 10/11/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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This was such a beautiful place to have a wedding! That is what I heard from every guest that attended my daughter's wedding August 2016. The manager, Kristie kept everything running smoothly. She felt like part of our family. We also rented all of the rooms upstairs for two nights, I have been trying to find an excuse to stay again, it was so beautiful. Thank you Roberts Mansion!This was such a beautiful place to have a wedding! That is what I heard from every guest that attended my daughter's wedding August 2016. The manager, Kristie kept everything running smoothly. She felt like part of our family. We also rented all of the rooms upstairs for two nights, I have been trying to find an excuse to stay again, it was so beautiful. Thank you Roberts Mansion! -
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Nichol Sent on 10/12/20165 out of 5 rating
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We couldn't have been happier with our choice of Robert's Mansion for our wedding. The venue was perfect and had so much character. Kristy was such a huge help every step of the way for us and helped make our day stress free. Truly the people were joys to work with which was every bit as important as the beautiful setting. I also would highly recommend staying in the rooms on site as well. It was wonderful being able to wake up, get ready and just go down stairs on my wedding day. And the rooms are just beautiful. I am absolutely certain that my husband and I will be visiting and staying at Robert's Mansion again when we are in Spokane. <3We couldn't have been happier with our choice of Robert's Mansion for our wedding. The venue was perfect and had so much character. Kristy was such a huge help every step of the way for us and helped make our day stress free. Truly the people were joys to work with which was every bit as important as the beautiful setting. I also would highly recommend staying in the rooms on site as well. It was wonderful being able to wake up, get ready and just go down stairs on my wedding day. And the rooms are just beautiful. I am absolutely certain that my husband and I will be visiting and staying at Robert's Mansion again when we are in Spokane. <3 -
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Faith Sent on 03/01/20165 out of 5 rating
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Service: Kristy and her amazing staff took care of every detail for our Saturday morning ceremony. She was proactive, making sure every detail (some of which I had forgotten) was addressed BEFORE the ceremony. When last minute surprises came up (as they always do), she was flexible and calm - which allowed me to take everything in stride. We even had some items left behind that she graciously held for us until we returned from our honeymoon.
Venue: My fiance and I were looking for an affordable venue that would do our big day justice. Because we had a Feb. wedding, a park was not an option. We considered some type of local meeting hall or renting a top-end house via AirBNB - but after all the deposits etc. were added up, they weren't affordable options after all. And they just didn't have the romantic appeal we were searching for. I stumbled on the EJ Robert's Mansion web site in Google's Spokane area wedding venues - and I was immediately hooked. The website photos were so lovely I assumed I wouldn't be able to afford the venue. Every Spokane venue we researched (without catering), still wanted thousands of dollars for just a few hours. And Kristy worked with us to come up with a package for 40 people that fit our budget, which was such a relief! The B&B/mansion is so gorgeous, you don't need any extra wedding decorations to dress it up. Inside and out it is truly stunning. From period furniture to mural painted ceilings, your guests will be impressed. We cannot say enough about how romantic the venue is. For summer outdoor weddings they also have gorgeous, manicured grounds and a gazebo. Additionally, we rented the honeymoon suite upstairs to get ready in and stay for our honeymoon night. That was a perfect choice to stage getting everyone dressed and made for a stress free honeymoon night, as we didn't need to pack up to travel anywhere after the ceremony. Plus, we will certainly stay there for our wedding anniversaries in the future.Service: Kristy and her amazing staff took care of every detail for our Saturday morning ceremony. She was proactive, making sure every detail (some of which I had forgotten) was addressed BEFORE the ceremony. When last minute surprises came up (as they always do), she was flexible and calm - which allowed me to take everything in stride. We even had some items left behind that she graciously held for us until we returned from our honeymoon.
Venue: My fiance and I were looking for an affordable venue that would do our big day justice. Because we had a Feb. wedding, a park was not an option. We considered some type of local meeting hall or renting a top-end house via AirBNB - but after all the deposits etc. were added up, they weren't affordable options after all. And they just didn't have the romantic appeal we were searching for. I stumbled on the EJ Robert's Mansion web site in Google's Spokane area wedding venues - and I was immediately hooked. The website photos were so lovely I assumed I wouldn't be able to afford the venue. Every Spokane venue we researched (without catering), still wanted thousands of dollars for just a few hours. And Kristy worked with us to come up with a package for 40 people that fit our budget, which was such a relief! The B&B/mansion is so gorgeous, you don't need any extra wedding decorations to dress it up. Inside and out it is truly stunning. From period furniture to mural painted ceilings, your guests will be impressed. We cannot say enough about how romantic the venue is. For summer outdoor weddings they also have gorgeous, manicured grounds and a gazebo. Additionally, we rented the honeymoon suite upstairs to get ready in and stay for our honeymoon night. That was a perfect choice to stage getting everyone dressed and made for a stress free honeymoon night, as we didn't need to pack up to travel anywhere after the ceremony. Plus, we will certainly stay there for our wedding anniversaries in the future. -
Quality of service
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Keith Sent on 10/10/20164.9 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 4.5 out of 5 rating
My wife and I had an outdoor wedding at Roberts Mansion in August. The ambiance was better than we both could have imagined. Kristy was great to work with and helped in every way she could. They are very flexible and allow you to bring in your own vendors, which was a must for us. Being right in heart of Brown's addition was awesome and fit our style very well. We had around 130 guests and the size was just right.My wife and I had an outdoor wedding at Roberts Mansion in August. The ambiance was better than we both could have imagined. Kristy was great to work with and helped in every way she could. They are very flexible and allow you to bring in your own vendors, which was a must for us. Being right in heart of Brown's addition was awesome and fit our style very well. We had around 130 guests and the size was just right. -
Quality of service
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Stella Sent on 08/28/20184.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 5.0 out of 5 rating
I am so happy and delighted
to say that I felt my wedding was beautiful. The Gardens looked like a fairy tale. I am not from Spokane. I live in California so I had to rely heavily on reviews with all my vendors.
Denise is the most awesome person to work with. She went the extra mile and them some. She decorated our gazebo for us with the material I had left her. She also put votives and candles for us which added such a touch of class. Our vintage wedding in the gardens was absolutely gorgeous. Denise was always there to answer my questions. Phone call, text or emails. She always responded with a helping word. I am so happy I had my Wedding here and so grateful for all your help. It was my dream come true. Thank you.
I am so happy and delighted
to say that I felt my wedding was beautiful. The Gardens looked like a fairy tale. I am not from Spokane. I live in California so I had to rely heavily on reviews with all my vendors.
Denise is the most awesome person to work with. She went the extra mile and them some. She decorated our gazebo for us with the material I had left her. She also put votives and candles for us which added such a touch of class. Our vintage wedding in the gardens was absolutely gorgeous. Denise was always there to answer my questions. Phone call, text or emails. She always responded with a helping word. I am so happy I had my Wedding here and so grateful for all your help. It was my dream come true. Thank you.
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Quality of service
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Karen Sent on 12/22/20164.5 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 4.0 out of 5 rating
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Professionalism 3.5 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Be in careful communication with the staff multiple times before your event. Because of the nature of two independent venues cooperating, I was able to avoid some miscommunications. The event was finished with so many compliments and memories. We had originally booked the Secret Garden but there was a problem the venue shortly before the event so they graciously and quickly adapted our event for the wedding garden at the mansion. We also had guests staying in 4 of the rooms so we were able to take advantage of some awesome photo ops in the mansion.Be in careful communication with the staff multiple times before your event. Because of the nature of two independent venues cooperating, I was able to avoid some miscommunications. The event was finished with so many compliments and memories. We had originally booked the Secret Garden but there was a problem the venue shortly before the event so they graciously and quickly adapted our event for the wedding garden at the mansion. We also had guests staying in 4 of the rooms so we were able to take advantage of some awesome photo ops in the mansion. -
Quality of service
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A.d. F. Sent on 05/16/20192.2 out of 5 rating
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Quality of service 1.0 out of 5 rating
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Average response time 4.0 out of 5 rating
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Professionalism 1.0 out of 5 rating
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Value 2.0 out of 5 rating
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Flexibility 3.0 out of 5 rating
Untrustworthy, lying, unethical
We scheduled an event here, paying with 3 separate checks. We were told the deposit was refundable. Then, after paying were were told there was a tax on the deposit. We had asked about it several times before, and the amount were were told hadn't changed, nor had it included tax. Their website didn't (and still doesn't) include the tax.
When we called the event off, one of the parties received $800 (50% of the total, but $200 more than their deposit) and the other two parties received nothing. Denise (in charge of the mansion events) told us only half of the deposit was refundable. It has now been months, and I still don't have my share back, and the other party only got $200 back from the extra $200 they were sent.
Don't trust these people under any circumstances. They deceive, lie, and won't even refund people that write them checks.We scheduled an event here, paying with 3 separate checks. We were told the deposit was refundable. Then, after paying were were told there was a tax on the deposit. We had asked about it several times before, and the amount were were told hadn't changed, nor had it included tax. Their website didn't (and still doesn't) include the tax.
When we called the event off, one of the parties received $800 (50% of the total, but $200 more than their deposit) and the other two parties received nothing. Denise (in charge of the mansion events) told us only half of the deposit was refundable. It has now been months, and I still don't have my share back, and the other party only got $200 back from the extra $200 they were sent.
Don't trust these people under any circumstances. They deceive, lie, and won't even refund people that write them checks. -
Quality of service