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Elise was extremely helpful in helping me plan a wedding from Muncie. The venue is absolutely beautiful and has many spaces to accommodate any size wedding!
This venue is fantastic! It makes the wedding experience much less stressful!
We had our ceremony in the chapel and reception in the garden pavilion. Everyone at the Ritz Charles was incredibly communicative during the planning process (I currently live in Chicago so this was very important to me). Lindsey was our reception planner and she was so helpful in staying organized and on top of things - I had several guests with allergies or dietary restrictions and she made sure that everyone's meal was planned as needed. Additionally, our day of coordinators for both the chapel & the reception made sure that we always had what we needed. My husband and I didn't sleep very well the night before so by the time we got to the reception we were crashing and asked for red bulls. They didn't have them on hand so the owner WENT OUT AND BOUGHT SOME FOR US. Now, THAT is what you call great service. The reception coordinator always made sure that we had what we needed (particularly drinks) but did so without being intrusive. They did all of the set up and break down for us and even helped us pack up some of the centerpieces at the end of the night. I couldn't imagine having better service!
The Ritz-Charles did a fabulous job for our daughter's wedding on August 14, 2015! Lindsey was great to work with planning the event from the food to the schedule, the layout and all the little extra touches that make the setting beautiful and inviting. The food and drink the day of the wedding was awesome and exceeded our expectations. The service was fantastic and so helpful. Lindsey handed off the evening to Angie and she didn't miss a beat! She kept the evening on pace and kept me in the loop when needed. It was wonderful....everything we envisioned....and we didn't break the bank to give our daughter and her husband the night they dreamed of.... Thanks to Chuck Lazzaro and the the staff at the Ritz-Charles! Forget downtown Indy venues....when you have the Ritz-Charles in Carmel to host your wedding reception, why go anywhere else! They know how to do it right!
5/5 does not describe the quality of work that the Ritz Charles provided. Elise was our contact/wedding planner at the Ritz and she was phenomenal along with the entire staff. She answered all of my questions quickly, no matter how many questions I had or how many times I contacted her. While planning my wedding, I knew this was one area I did not have to worry about. I knew that everything would be as we had discussed. They had great wedding packages- I loved that the packages were all inclusive (but you also have the option to pick and choose as you want and not use a package). The chef catered to our guests needs and we had a few guests with severe food allergies. The food, setup, staff, cake, linens etc were incredible. All of my guests commented on what a great venue we had, how good the food was, how friendly and helpful the staff was- this included positive feedback from family friends that work in the catering/wedding business. There is a reason the Ritz Charles has a great reputation. AMAZING!
The Ritz Charles is an amazing venue with amazing food!! The catering was absolutely beautifully done and very delicious. The cake was stunning and probably the best cake I've had in a LONG time!!! The only reason for the 4 stars is that they over served a couple of my guests and knew they were over serving. I understand an adult should know better but the bartender should know when to make the call too. They could have came and got to bride or groom to tell him he was cut off. Other than that service was great!!
We got married inside the Ritz Charles Garden Pavilion. Whether this is the venue for you or not depends on what you are looking for, but what I can tell you is that the wedding planner we worked with was AMAZING, the food was absolutely delicious, and the look and feel that the entire thing provided (decor, set-up, and the pavilion itself) was our dream wedding venue. I could not have asked for a more responsive, helpful, easy to work with, and most of all caring and wonderful wedding planner - she made our wedding day not only easy and carefree but absolutely terrific. One word of advice - there is neither heat nor AC in the pavilion and the sun shines directly inside (the entire thing is made of glass) so it got really hot until the sun set - might not be the best choice for the height of summer. Otherwise, their bartender and servers were super nice, they provided us with a fire pit so we could do s'mores, hung our Chinese lanterns, and set everything up just right. Oh yeah and our wedding cake was gorgeous AND delicious!
I would recommend the Ritz Charles to everyone! Our wedding planner that they assigned us, Lindsey, was spectacular! She bent over backwards to do what you needed and they were always on top of everything. We also had our ceremony in the chapel that was absolutely beaut
Great place to get married! Food was wonderful, and the staff is friendly and easy to work with!
The Ritz bent over backwards to make our day great. From making sure guests with allergies had appropriate meals to working with all our requests to make our day perfect, they did a wonderful job. Our guests loved the venue and the staff!
The Ritz Charles was amazing. Everything about the food was fantastic. The hors d'oeuvres were delicious, dinner was amazing, and the cake was the best we tried when we were looking for a cake. Casey was extremely helpful and friendly. She did a great job helping us select tablescapes. Everything looked fantastic.
Loved using the Ritz so much! They had so many features included in their venue, like cake, linens, table cards, candles, table mirrors, etc. The staff was friendly on the day of, and the coordinator I worked with was so helpful and flexible to meet with. I loved that 6 of us got to taste different food options before we decided on a meal to serve at the wedding. I would choose them all over again if I could!
I truly think the Ritz Charles has to be the best venue to get married in central Indiana. Throughout our whole planning experience, everything was made so easy for us. Elise was our reception coordinator (we had our reception in the Garden Pavilion). She was so wonderful, friendly, and easy to work with every step of the way. When we were unsure about the food at the menu tastings (particularly the chicken), she arranged with the chef for us to come in for a private tasting. The food, and especially the chicken, ended up being delicious!!! We were so pleased and felt like the Ritz went out of their way to make sure we were happy with it.
Anne was our chapel coordinator and she was just amazing. She was so sweet and fun to work with. I thought her job was mainly just to open and close the chapel for us, but she did so much more!! From welcoming guests, helping with seating since we didn't have ushers, she also set up our decorations, and so much more. Any issues that arised (such as the shuttle from our hotel running late), she calmly mentioned to me so I was informed but made sure I didn't have to worry about ANYTHING. She made everything run smoothly and seamlessly. I even showed up with a wedding picture of my mom and dad that we wanted to display but didn't have a frame (last minute wedding problems!!), and she ran over to the main building and found a frame for us to use.
Angie was our "day of" manager for food, beverage, and EVERYTHING at our reception. She was so sweet and made sure my groom and I were taken care of the whole time. She anticipated our needs before we even knew we needed anything. As soon as the ceremony was over, she was in the chapel with signature drinks for us to enjoy before we took pictures. Then she returned with drinks for our whole wedding party! She not only attended to us but I know she made sure our guests were well taken care of throughout dinner and the whole reception. It was absolutely a pleasure having her around t
Ritz Charles catered our wedding reception and facilitated the entire day. We had several compliments about how classy the venue was, how great the food tasted, and how accommodating the staff was. Throughout the whole process Meghan was fantastic. She was very responsive to any questions that I had and had some great ideas for the wedding. I was planning our wedding/reception from about 1000 miles away, so it was important for me to have all of the details covered. Meghan saw that anything I asked for was made possible. I really appreciate the entire staff who participated in our big day. It was a perfect, stress free day thanks to them!
Couldn't have had a more beautiful wedding at coxhall gardens! The staff was great from the whole planning, to our wedding day. Had a great experience
The venue is gorgeous and all of the staff made it perfect. The st add at the Ritz does all of your set up and take down at the end of the night. There was no worries throughout the day. I enjoyed working with Lindsay one of the reception coordinators.