Reel Ting Steel Drum Band Reviews
Reviews
4.6 out of 5 rating
4.6 out of 5 rating
21 Reviews
92% recommend it
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User2495414 Sent on 01/06/2016Enjoyed the Reel Ting Steel Drum Band at the amphitheater at Harbourside Place. Brought the grandkids and they loved dancing to the music and interacting with the band members. During the break the band invited the kids to try their drums and 'banter' with the band. It was a lot of fun for all! -
User1703618 Sent on 07/09/2014We enjoyed the personal attention we received from the band members during our special occasion at the Burger Bar in Jupiter, FL! The music was outstanding and fun! Every band member interacted with the audience and even let kids "try" their drums. It was like being in a show!
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![Laura]()
Laura Sent on 06/18/2012George Pollis played the steel drums and was fantastic. It was professional and gorgeous with a great florida / island twist :) -
![Alex]()
Alex Sent on 05/15/2012A++++This was a surprise for my hunnie. I found George through a recommendation from Cathy @ Marriott Key Largo. He was so good to work with - we went over everything, he corresponded quickly and promptly. They showed up on time and played the vibe of music I wanted. I would definitely recommend, one of my favorite vendors :) They even have a website I listen to at work. -
![Lisanna]()
Lisanna M. Sent on 01/24/2024gradution party
reel ting band is actually the real thing. i hire this group for a small wedding. the steel player name was perma. he actually turn the wedding into an all out awesome party. with his great playing and awesome DJ. My husband and i highly recommend reel ting and steel pan player /DJ Perma for your event. -
![Sandra]()
Sandra Sent on 10/10/2023Reel Terrible
I hired Reel Ting after speaking to George and he assured me of the quality of his band and DJ. I requested three songs for the ceremony, and they played two of them properly. I requested an entrance song, and they claim they played it, but the video of the wedding and the real version of the song are very different. Essentially, I walked into what sounded like elevator music.
The ceremony music went as planned, but when it came time to the reception, there was little to be desired. The band went from 4 people to 2 and there was no live music as was promised in the contract.
The speakers Reel Ting used were indoor quality for an outdoor wedding, so you can imagine the static and volume loss. When it came time to the last 90 minutes, the dance music provided by the "DJ" had lags spanning 30-90 seconds. Those moments of awkward silence were simply humiliating and embarrassing. They claimed it was due to poor internet which made no sense, but apparently, they were streaming music from youtube.
When I asked George about this during the wedding, his response was that he arrived at 1pm, so he could justify to himself leaving at 8pm even though the contract stated 4:45-10pm.
The band requested two tents, one for the ceremony and one for the reception to house two people, an indoor speaker, and an iphone.
Another plus was when the DJ accepted song requests from wedding crashers in shorts and flip flops.
Please do yourself a favor and continue shopping for a vendor with integrity, work ethic, and knowledgeable to supply the right equipment for the right job.Reel Ting Steel Drum Band's reply:
I want to say that I take full responsibility for not meeting Sandra Romo and James expectations. With over 2000 Weddings performed in our 21 years of operation sometimes you miss the mark of meeting the expectations. I'd like to address a few issues about the entertainment we provided their wedding day. Starting with the Wedding Ceremony we were asked to provide three Classical Arrangements The first one " Song to the Moon" composer Dvorak. The second song "Cannon in D" Pachelbel. The third Song "Wedding March " Mendelssohn .Sandra Romo did not care for our rendition of "Song to the Moon" . We performed this song using the published chart/sheet music that University of Miami Frost School of Music uses on Symphony productions. We were two musicians a Flutist and a Steel Drummer trying to cover for a 40 plus piece orchestra. I had offered Sandra Romo an Opera singer from our school to sing this arrangement ,however she declined. Again I take full responsibility for not meeting her expectations on this composition. I would like to address Sandra Romo comments about not providing three hours of Live music. We performed three hours of live music. In fact, we performed in excess of three hours as the reception was running behind and additional song were called for so there was no down time. Sandra Romo statement is inaccurate. Again, I take full responsibility for not meeting her expectations. I would like to address the wedding crashers issue she mentioned. I believe that these wedding crashers were friends of the EMC from Russia that they hired independently and they were requesting Russians songs genre. I was not hired to provide security at Playa Largo and we are not supplied guest list. We just try and please everyone at the weddings to make it a memorable event. I take full responsibility for the Russians wedding crashers. I would like to address Sandra Romo comments about the DJ's performance and the lag on time loading additional songs not were not provided to us in advance and were not on the original play list that she provided to us. We requested a playlist from Sandra Romo and she sent it to us. We downloaded all of her requests. We were asked by her guests to play songs that were not on the original list that she provided to us. In order to accommodate her we downloaded the song via of internet services provided by Playa Largo Resort. There were delays as the internet signal was weak, however the song were downloaded and played as requested. I would like to address the equipment issue that Sandra Romo mentioned. Our sound equipment is designed to provide between 90 and 120 db. These standards are provided by OSHA's standards for noise exposure. We were asked to reposition the speakers to accommodate Sandra Romo. We moved the speakers closer to the Dance Floor. The Dance Floor was packed with their guest and they were dancing. Again, I take full responsibility for not meeting Sandra Romo. In closing I received a heart felt Thank You note from Sandra Romo and her Husband thanking us for the wonderful music we provided. In addition, I had the opportunity to meet James her new husband and their children and they thanked me and complemented our band on a job well done. Again I take full responsibility for not meeting Sandra Romo expectation . I wish this beautiful couple and there family the best of luck in their new Journey as Husband and Wife and may God Bless them. -
![Emily & Rob]()
Emily R. Sent on 12/13/2015Nothing in this review comments on the quality of the musicians, as that was never the problem. When they played, they were good. The problems I had were with the management and the final product we received. George and I have very different memories of how the day went down, however the only thing that actually matters is our perception as we were the customer and our review is based on how we perceived the product. We paid over $6000 for ceremony and cocktail music consisting of steel drums, flute and guitar AND a full 8 piece band for the official reception. However the entire band set up for the ceremony which took a long time and required us to start late; and all but George and 2 DJs left after it rained so we didn’t get what we paid for.George was difficult to communicate with throughout the planning process. When he would respond he said “sounds good”. When we went to confirm everything 3 days before the wedding he acted as if he had just heard of our requests but again told us that there were no problems.They weren’t prepared for my entrance and my dad and I stood at the top of the aisle while they tried to get a track to play (it was supposed to be steel drums, guitar and flute). After 5 minutes we decided to walk down in silence, (it played as we were starting the ceremony). The microphone they provided for the ceremony didn’t work so we just yelled. The entire groom’s side had a request and George refused saying it would “kill the vibe” and at the end he sent one of the DJs to my husband AND other guests asking for $200 to play another hour. Yes there were weather problems however the weather didn't cause them to be completely unprepared and unprofessional, the weather the weather didn't cause them to do whatever they wanted regardless of our year’s worth of preparation. Note that he's been in business for MANY years and only has 16 reviews... that should tell you something.Reel Ting Steel Drum Band's reply:
We were faced with “Monsoon/Tropical Storm” Weather Conditions. We had two musicians receive Electrical Shock. The rain and the wind were so powerful that the tents could not handle these conditions and were collapsing. Our equipment had sustained/received water damage. No Band could perform under these conditions; however we tried our best and continued on as the weather conditions eased towards the end of the evening. We moved our equipment for the second time under the Catering Tent and performed with Two Steel Drummer and four vocalists and also performed DJ services for the remainder of the Wedding, In addition we stayed an extra hour and a half performing in a effort to make sure the wedding ending on a positive note (No Charge to the Client). The Band and I take full responsibility when a Wedding does not meet our client’s expectations. I would like to state the facts:
1. We arrived two hours early to set up
2. The client refused to get us a Commercial tent
3. I told The Groom about the weather concerns
4. I was never notified about a Wedding Planner until the day of the event and we worked with her during the entire Wedding
5. All Parties agreed on the 45 minute Weather delay for the Ceremony
6. All the sound checks tested positive and were agreed upon by their official Nick.
7. One song request did not get played, we ran out of time
8. The Itinerary was printed on my clipboard and on our Apple share we did our best, to make the best, out of a Bad Weather situation.
I financed their wedding payments, replied to ever email they sent. I offered to pay their way back to the Keys all expenses paid and the Band would perform. Some people you just can't please or do enough for!!!!
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